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Bullhorn ATS & CRM
Streamlined Recruitment and Sales
4.0

( 542 )

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Bullhorn ATS & CRM Reviews & Product Details

Bullhorn ATS & CRM Overview
What is Bullhorn ATS & CRM?

Bullhorn is a well-known CRM and operations software for the staffing industry. The cloud-based platform helps drive sales, build relationships, and power their recruitment processes from end to end. Bullhorn employs close to a thousand employees around the world and continues to be founder-led and backed by Vista Equity Partners.

Company Bullhorn, Inc.
Year founded 1999
Company size 501-1000 employees
Headquarters Boston, MA, USA
Social Media
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What Bullhorn ATS & CRM is best for?
How does Bullhorn ATS & CRM compare to Pipedrive?
What are the pros and cons of Bullhorn ATS & CRM?
Bullhorn ATS & CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bullhorn ATS & CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Bullhorn ATS & CRM Media
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Bullhorn ATS & CRM Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 14, 2025
Bullhorn ATS & CRM Logo
542 Bullhorn ATS & CRM Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Apr 17, 2014
 Source
Overall Rating:
5.0
Kimberly J. avatar
Kimberly J.
Senior Analytics Sourcing Recruiter
Share
"Bullhorn Review"
What do you like best about Bullhorn ATS & CRM?

Bullhorn is user friendly and has great attributes-reports, database, parsing, etc. that makes it easy for a company to align their candidates and needs.

What do you dislike about Bullhorn ATS & CRM?

Nothing that I can think of at this time.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Hiring candidates to our BI Practice. Benefits include being able to align the right people with our roles. Additionally, being able to track candidates in our process and document.

Mid Market (51-1000 emp.)
Mar 21, 2013
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I have used Bullhorn as my client/contact database."
What do you like best about Bullhorn ATS & CRM?

I have used three different types of recruiting applications during my time as a technical recruiter and Bullhorn is by far the best. It is extremely robust and easy to use. What I like best about it is that it is great for both recruiters and Sales Reps alike. One function isn't better then the other.

What do you dislike about Bullhorn ATS & CRM?

I hate when Bullhorn does go down. This happens time to time.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Not provided

Mid Market (51-1000 emp.)
Sep 06, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Excellent Applicant Tracking - needs a better way to reduce duplicate profiles"
What do you like best about Bullhorn ATS & CRM?

I like that Bullhorn can be accessed by all branches at a company, so recruiters can all be on the same page if they are working with the same candidate. I like that Bullhorn works with Textus, so all corrospondance with candidates is recorded in one place.

What do you dislike about Bullhorn ATS & CRM?

The downside is that Bullhorn constantly crashes, and the email links don't open in the web app. This is a huge pain, and the only way to solve it is to constantly log in and out of Bullhorn.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn helps us solve the issue of miscommunication over candidates. Having a system that all recruiters and admins can access across different company branches is very helpful and prevents confusion!

Mid Market (51-1000 emp.)
Mar 17, 2023
 Source
Overall Rating:
4.5
KH
Kailey H.
Founder
Share
"I appreciate how user friendly it is!"
What do you like best about Bullhorn ATS & CRM?

I can create tasks and view account activity. It is easy to view the candidate's profile and get the information I need!

What do you dislike about Bullhorn ATS & CRM?

I wish I could mass email and create tasks for people from the task page. Currently, it's only allowed on the candidate list.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Not sure

Enterprise (> 1000 emp.)
Mar 13, 2023
 Source
Overall Rating:
4.5
Samantha G. avatar
Samantha G.
Professional Recruiter
Share
"Ease of Use & Integration"
What do you like best about Bullhorn ATS & CRM?

Personalized start-up screen Tearsheets for the organization of candidates Easy to toggle between job postings and candidates Integration with other extensions

What do you dislike about Bullhorn ATS & CRM?

Can be challenging to confirm orders due to errors Could have more customizable reporting features

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Daily, I can monitor job postings and connect with candidates. Our database is vast and allows the sourcing of candidates along with the ability to contact them and using extensions for the ease of scheduling interviews with candidates.

Small Business (50 or fewer emp.)
Mar 06, 2023
 Source
Overall Rating:
4.5
CC
Caroline C.
Founder
Share
"Great Experience with Bullhorn"
What do you like best about Bullhorn ATS & CRM?

While I was working for a recruiting agency, Bullhorn was very adaptable and easy to use to keep track of clients and open roles.

What do you dislike about Bullhorn ATS & CRM?

It could be a little daunting for someone who is new to ATS & CRMs, but tutorial videos are helpful.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn keeps your clients and open roles all in one place, making managing your information efficient.

Small Business (50 or fewer emp.)
Nov 11, 2022
 Source
Overall Rating:
4.5
IJ
Isabel J.
Staffing Assistant
Share
"Great Base for All Paperwork and Information"
What do you like best about Bullhorn ATS & CRM?

Easy to find candidates and information; you have everything in one place and are able to locate all of the person's information quite easily and fast. Use the phone number and find who you are looking for

What do you dislike about Bullhorn ATS & CRM?

I wish it were possible to find people on something other than their email and phone number; maybe the social security number would help as some people change their number quite often

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Finding information and maintaining records is quite convenient as you can store a lot of information under the person's name. I love that you can leave notes under their file

Small Business (50 or fewer emp.)
Jul 21, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to use CRM"
What do you like best about Bullhorn ATS & CRM?

Use it daily to find profiles and leave notes. It is user friendly and intuitive Can tag collegues and set up task

What do you dislike about Bullhorn ATS & CRM?

We lose all the tabs if we actualise the page and we lose the profile page if open a new profile page without pin it before

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

BullHorn is a nice CRM for keep trace of all pipeline and workflow

Small Business (50 or fewer emp.)
Feb 22, 2022
 Source
Overall Rating:
4.5
RF
Rachel F.
Director Of Partnerships
Share
"Bullhorn offers an almost entirely customizable solution for any recruiting workflow"
What do you like best about Bullhorn ATS & CRM?

Bullhorn offers an almost entirely customizable solution for any recruiting workflow. I use it strictly for Perm Recruiting and have the Enterprise solution, which allows you to ultimately build out and customize your workflows, adding steps and requirements when needed to ensure all recruiters are doing the same process. We leverage it for sales and recruiting efforts and have a similar lead tracking, conversion, and response process built out.

What do you dislike about Bullhorn ATS & CRM?

The dashboards are helpful but could be better; you can customize the reports and dashboards, but the backend is not intuitive. We had to work with a Bullhorn consultant to build out our reporting capabilities. Some of the lead tracking is a bit clunky; for example, when you go to a client record, you can add a contact and the many fields auto-populate, but you cannot do this for a lead, you have to add all the information manually. There is also no 'note record tracking for leads, so once you convert them all the note actions are blank.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We use Bullhorn CRM for every facet of our business; it is essential to running out day-to-day operations and how we find success as an organization. We leverage it for sales, recruiting and account management. We track our NPS score with a bullhorn and use it to send email campaigns when needed. We track placements and other job analytics but do not use it for commission tracking.

Small Business (50 or fewer emp.)
Feb 01, 2022
 Source
Overall Rating:
4.5
AC
Abhishek C.
Director
Share
"Bullhorn ATS"
What do you like best about Bullhorn ATS & CRM?

Bullhorn ATS has a very robust integration of the job sites where you can access all the job sites except for indeed in the same platform. That make things much easier for the user.

What do you dislike about Bullhorn ATS & CRM?

The Bullhorn CRM is very expensive than its counterpart service providers. I hope they reduce the price so that they can add more users. Also small companies would love to get into it and enjoy the Bullhorn ATS and CRM.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We are using ATS for Recruitments and CRM for Sales. Both the features are good, and we can easily migrate the information to the ATS and CRM without hassle to the users.