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Bullhorn ATS & CRM
Streamlined Recruitment and Sales
4.0
(542)
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Bullhorn ATS & CRM Reviews & Product Details

Bullhorn ATS & CRM Overview
What is Bullhorn ATS & CRM?

Bullhorn is a well-known CRM and operations software for the staffing industry. The cloud-based platform helps drive sales, build relationships, and power their recruitment processes from end to end. Bullhorn employs close to a thousand employees around the world and continues to be founder-led and backed by Vista Equity Partners.

Company Bullhorn, Inc.
Year founded 1999
Company size 501-1000 employees
Headquarters Boston, MA, USA
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Bullhorn ATS & CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bullhorn ATS & CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Bullhorn ATS & CRM Media
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Bullhorn ATS & CRM Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 08, 2024
Bullhorn ATS & CRM Logo
542 Bullhorn ATS & CRM Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Feb 27, 2015
 Source
Overall Rating:
5.0
CD
Claire D.
Operations Executive
Share
"Flexible and easy to use"
What do you like best about Bullhorn ATS & CRM?

The flexibility of the system works really well for us as we are running a few different recruitment processes for different business areas,lso the ability to be able to instantly add new fields and to have the different page layouts is good for us

What do you dislike about Bullhorn ATS & CRM?

The standard search function doesn't work with our type of business unfortunately as we have had to add custom objects to be able to capture data in the way we need and therefore had to have a custom search function built for us which is substandard compared to the standard search offered in the package

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

For us we had a database but no applicant tracking system so now we can show true volumes of candidates coming through and track how long candidates were at each stage, how long job orders have taken to fill and have our operations report run from Jobscience as opposed to using Excel and Access.

Enterprise (> 1000 emp.)
Feb 26, 2015
 Source
Overall Rating:
5.0
Lachlan S. avatar
Lachlan S.
Salesforce Platform Manager
Share
"Only getting better and better"
What do you like best about Bullhorn ATS & CRM?

We're an RPO provider in multiple countries and have been using Jobscience for a couple of years now for various clients. We've got approximately 15 separate instances of Jobscience for each of our clients in Australia, USA, UK, China, Malaysia, Singapore and New Zealand. The flexibility and customisation that Jobscience offers is amazing, and being based on a Salesforce platform always keeps our customers very happy with regards to their data safety and security.

What do you dislike about Bullhorn ATS & CRM?

The only difficulty is due to our own requirements. Because we have each client on a separate instance, if we make an adjustment or amendment on one instance, and want it on other clients, we need to make that same change multiple times.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

The biggest benefit is the help it provides our sales team in selling our RPO solution into new clients. They are able to see how strong a system it is and how well it will manage their ATS requirements.

Small Business (50 or fewer emp.)
May 28, 2014
 Source
Overall Rating:
5.0
AP
Alexander P.
Executive Director Of Operations
Share
"Great for start-ups!"
What do you like best about Bullhorn ATS & CRM?

You can customize almost every feature to your particular needs and workflows.

What do you dislike about Bullhorn ATS & CRM?

The system is not idiot proof and requires some understanding of cloud-based data systems.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Recruiting, hiring, HR information management.

Mid Market (51-1000 emp.)
May 21, 2014
 Source
Overall Rating:
5.0
IH
Iain H.
Consultant Medical Division
Share
"User since 2013"
What do you like best about Bullhorn ATS & CRM?

it is very easy to navigate and is very user friendly

What do you dislike about Bullhorn ATS & CRM?

advanced contact search could be better

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

talent sourcing

Mid Market (51-1000 emp.)
May 15, 2014
 Source
Overall Rating:
5.0
NH
Nick H.
Business Development Manager
Share
"Great product"
What do you like best about Bullhorn ATS & CRM?

The ease of use and ease of navigation,

What do you dislike about Bullhorn ATS & CRM?

Advanced contact search to hard to use

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

An effective and solid recruitment tool to increase billings

Mid Market (51-1000 emp.)
May 13, 2014
 Source
Overall Rating:
5.0
Max A. avatar
Max A.
Business Development Manager
Share
"Fantastic!!"
What do you like best about Bullhorn ATS & CRM?

Great company who really know there stuff.

What do you dislike about Bullhorn ATS & CRM?

I don't dislike anything about it, they have proven to be professionals throughout.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

--

Mid Market (51-1000 emp.)
Apr 29, 2014
 Source
Overall Rating:
5.0
CA
Cameron A.
Sales And Marketing Operations Manager
Share
"Best ATS on the #1 salesforce.com platform.. A fully customizable workhorse. "
What do you like best about Bullhorn ATS & CRM?

The ability to customize and tailor every aspect of the product to meet your agencies workflow. The new search feature will certainly impress.

What do you dislike about Bullhorn ATS & CRM?

The only issue I had with the product was the search capabilities but Jobsicence came to the table with an amazing new upgrade.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

With a quick glance I can see who is in our recruiting pipe. Reporting as never been easier for us. With the added benefit of the appexchange I can purchase add-ons to seamlessly generate new leads and automate once tedious tasks.

Small Business (50 or fewer emp.)
Apr 17, 2014
 Source
Overall Rating:
5.0
Kimberly J. avatar
Kimberly J.
Senior Analytics Sourcing Recruiter
Share
"Bullhorn Review"
What do you like best about Bullhorn ATS & CRM?

Bullhorn is user friendly and has great attributes-reports, database, parsing, etc. that makes it easy for a company to align their candidates and needs.

What do you dislike about Bullhorn ATS & CRM?

Nothing that I can think of at this time.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Hiring candidates to our BI Practice. Benefits include being able to align the right people with our roles. Additionally, being able to track candidates in our process and document.

Mid Market (51-1000 emp.)
Mar 17, 2023
 Source
Overall Rating:
4.5
KH
Kailey H.
Founder
Share
"I appreciate how user friendly it is!"
What do you like best about Bullhorn ATS & CRM?

I can create tasks and view account activity. It is easy to view the candidate's profile and get the information I need!

What do you dislike about Bullhorn ATS & CRM?

I wish I could mass email and create tasks for people from the task page. Currently, it's only allowed on the candidate list.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Not sure

Enterprise (> 1000 emp.)
Mar 13, 2023
 Source
Overall Rating:
4.5
Samantha G. avatar
Samantha G.
Professional Recruiter
Share
"Ease of Use & Integration"
What do you like best about Bullhorn ATS & CRM?

Personalized start-up screen Tearsheets for the organization of candidates Easy to toggle between job postings and candidates Integration with other extensions

What do you dislike about Bullhorn ATS & CRM?

Can be challenging to confirm orders due to errors Could have more customizable reporting features

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Daily, I can monitor job postings and connect with candidates. Our database is vast and allows the sourcing of candidates along with the ability to contact them and using extensions for the ease of scheduling interviews with candidates.

Small Business (50 or fewer emp.)
Mar 06, 2023
 Source
Overall Rating:
4.5
CC
Caroline C.
Founder
Share
"Great Experience with Bullhorn"
What do you like best about Bullhorn ATS & CRM?

While I was working for a recruiting agency, Bullhorn was very adaptable and easy to use to keep track of clients and open roles.

What do you dislike about Bullhorn ATS & CRM?

It could be a little daunting for someone who is new to ATS & CRMs, but tutorial videos are helpful.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn keeps your clients and open roles all in one place, making managing your information efficient.

Small Business (50 or fewer emp.)
Nov 11, 2022
 Source
Overall Rating:
4.5
IJ
Isabel J.
Staffing Assistant
Share
"Great Base for All Paperwork and Information"
What do you like best about Bullhorn ATS & CRM?

Easy to find candidates and information; you have everything in one place and are able to locate all of the person's information quite easily and fast. Use the phone number and find who you are looking for

What do you dislike about Bullhorn ATS & CRM?

I wish it were possible to find people on something other than their email and phone number; maybe the social security number would help as some people change their number quite often

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Finding information and maintaining records is quite convenient as you can store a lot of information under the person's name. I love that you can leave notes under their file

Small Business (50 or fewer emp.)
Feb 22, 2022
 Source
Overall Rating:
4.5
RF
Rachel F.
Director Of Partnerships
Share
"Bullhorn offers an almost entirely customizable solution for any recruiting workflow"
What do you like best about Bullhorn ATS & CRM?

Bullhorn offers an almost entirely customizable solution for any recruiting workflow. I use it strictly for Perm Recruiting and have the Enterprise solution, which allows you to ultimately build out and customize your workflows, adding steps and requirements when needed to ensure all recruiters are doing the same process. We leverage it for sales and recruiting efforts and have a similar lead tracking, conversion, and response process built out.

What do you dislike about Bullhorn ATS & CRM?

The dashboards are helpful but could be better; you can customize the reports and dashboards, but the backend is not intuitive. We had to work with a Bullhorn consultant to build out our reporting capabilities. Some of the lead tracking is a bit clunky; for example, when you go to a client record, you can add a contact and the many fields auto-populate, but you cannot do this for a lead, you have to add all the information manually. There is also no 'note record tracking for leads, so once you convert them all the note actions are blank.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We use Bullhorn CRM for every facet of our business; it is essential to running out day-to-day operations and how we find success as an organization. We leverage it for sales, recruiting and account management. We track our NPS score with a bullhorn and use it to send email campaigns when needed. We track placements and other job analytics but do not use it for commission tracking.

Small Business (50 or fewer emp.)
Feb 01, 2022
 Source
Overall Rating:
4.5
AC
Abhishek C.
Director
Share
"Bullhorn ATS"
What do you like best about Bullhorn ATS & CRM?

Bullhorn ATS has a very robust integration of the job sites where you can access all the job sites except for indeed in the same platform. That make things much easier for the user.

What do you dislike about Bullhorn ATS & CRM?

The Bullhorn CRM is very expensive than its counterpart service providers. I hope they reduce the price so that they can add more users. Also small companies would love to get into it and enjoy the Bullhorn ATS and CRM.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We are using ATS for Recruitments and CRM for Sales. Both the features are good, and we can easily migrate the information to the ATS and CRM without hassle to the users.

Small Business (50 or fewer emp.)
Dec 28, 2021
 Source
Overall Rating:
4.5
Delaney M. avatar
Delaney M.
Technical Recruiter
Share
"Great way to stay organized and keep everything in one place."
What do you like best about Bullhorn ATS & CRM?

I like that I can set tasks to go back to the next day. It helps me to stay organized daily. I can list the priority level of the charge as well, which is very important in this industry. I genuinely enjoy that everything is in one convenient place. I can access the candidate's Linkedin with the click of a button which is fantastic for when I am on a call and need to pull it up.

What do you dislike about Bullhorn ATS & CRM?

I wouldn't say I like that a lot of the times when the screen is frozen, and I have to refresh it, all of my tabs close down. Unless I had their names tasked, I had to go and research for everyone I had pinned at that moment.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I am solving staffing issues in the Information Technology industry. We have helped place people in their dream jobs many times, and I look forward to continuing to do that for the foreseeable future.

Mid Market (51-1000 emp.)
Jun 15, 2021
 Source
Overall Rating:
4.5
EP
Emma P.
Recruitment Coordinator
Share
"Great System- Better Support"
What do you like best about Bullhorn ATS & CRM?

I love how intuitive it is to use this system. There isn't much of a learning curve when getting new recruiters set up with accounts, as well as helping them with their day-to-day activities. I'm confident that I can troubleshoot problems independently, but if I am unable to, their support team is accommodating.

What do you dislike about Bullhorn ATS & CRM?

There isn't anything that I feel I dislike about this system. Sometimes things happen that are out of everyone's control- I appreciate that they keep us updated when outages occur.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn is helping our recruiting team to access candidate profiles in an organized manner easily.

Mid Market (51-1000 emp.)
May 06, 2021
 Source
Overall Rating:
4.5
KJ
Kendra J.
Senior Technical Recruiter
Share
"Like Bullhorn"
What do you like best about Bullhorn ATS & CRM?

Not provided

What do you dislike about Bullhorn ATS & CRM?

Not provided

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Not provided

Mid Market (51-1000 emp.)
Nov 15, 2019
 Source
Overall Rating:
4.5
john k. avatar
John K.
Lead Staffing Specialist
Share
"The most user friendly and dynamic ATS in the market"
What do you like best about Bullhorn ATS & CRM?

The user interface is the easiest of all the other application tracking systems that I have used till date. There are so many add-on features like setting a reminder, adding extra notes, etc. The one feature I really really loved was the fact that I could pin the labels of the lists that I use constantly. It also used to show the most recent labels or rows that I had opened up, which ideally makes it a breeze to work with when you are multi-tasking

What do you dislike about Bullhorn ATS & CRM?

I would have like a feature which would let me share a profile with another bullhorn user rather than copy pasting the bullhorn id of the candidate separately. There should be an in-built function within the same candidate profile which will help us in internal sharing of candidates. I also wish there was more implementation of Artificial Intelligence. I am not sure where and how they can be implemented, but yes a little bit of AI would be good too.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I use Bullhorn ATS and CRM very heavily as I am a recruiter who also does account management work. I can update the status of candidates, enter the interview feedback, schedule interviews (internally) with hiring managers, etc. The main benefit is that since Bullhorn is already so popular they require little to no training for someone who has little background in using this. Also the fact that it is customized depending on what look you want, makes it so much more dynamic and not boring

Mid Market (51-1000 emp.)
Nov 15, 2019
 Source
Overall Rating:
4.5
VS
Vigneshwar S.
Recruiter
Share
"My Favourite Recruitment Tool"
What do you like best about Bullhorn ATS & CRM?

I like the usability and the ease of getting through the different options that are provided. They explain the recruitment process very well and I am able to mark the status of my candidates very accurately. The font and the labels used are very easy to understand. The technical support is always present for me to reach out to them and this makes sure that I am not left hanging. They have different options such as handouts, client submissions, interview setting, feedback after interview. This makes it so much easy to train someone who is new to the whole market.

What do you dislike about Bullhorn ATS & CRM?

At times, the comments or notes can be deleted by a super user. This creates a confusion within the team and the ownership of the candidate is lost. Another problem I faced is that we could add the same candidate multiple times and thus create a duplication of the same entry. This is a redundant aspect and I wish this could be rectified.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I use Bullhorn for recruiting needs, to schedule interviews, to add feedback for candidates and also to submit them to the hiring manager. The benefits is that I can directly send sms' to the candidates' profile and also send bulk emails in case I need so.

Small Business (50 or fewer emp.)
Nov 09, 2019
 Source
Overall Rating:
4.5
Stefania C. avatar
Stefania C.
Corporate Recruiting Manager
Share
"I definitely recommend 👍🏻"
What do you like best about Bullhorn ATS & CRM?

Very technology forward, with amazing features. Definitely a great tool to keep you competitive in the market.

What do you dislike about Bullhorn ATS & CRM?

It bit hard to familiarize yourself with and transition to, if you are used to utilizing desktop-based software. It’s web based, therefore if you’re internet is down, it will impact your flow of business.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Our organization has been able to streamline and better manage the recruiting/fulfillment process. The measurement of KPIs is so easy and very accurate. It’s helped us provide a clear plan for each of our recruiters, for performance improvement.