Bullhorn is a well-known CRM and operations software for the staffing industry. The cloud-based platform helps drive sales, build relationships, and power their recruitment processes from end to end. Bullhorn employs close to a thousand employees around the world and continues to be founder-led and backed by Vista Equity Partners.
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The flexibility of the system works really well for us as we are running a few different recruitment processes for different business areas,lso the ability to be able to instantly add new fields and to have the different page layouts is good for us
The standard search function doesn't work with our type of business unfortunately as we have had to add custom objects to be able to capture data in the way we need and therefore had to have a custom search function built for us which is substandard compared to the standard search offered in the package
For us we had a database but no applicant tracking system so now we can show true volumes of candidates coming through and track how long candidates were at each stage, how long job orders have taken to fill and have our operations report run from Jobscience as opposed to using Excel and Access.
We're an RPO provider in multiple countries and have been using Jobscience for a couple of years now for various clients. We've got approximately 15 separate instances of Jobscience for each of our clients in Australia, USA, UK, China, Malaysia, Singapore and New Zealand. The flexibility and customisation that Jobscience offers is amazing, and being based on a Salesforce platform always keeps our customers very happy with regards to their data safety and security.
The only difficulty is due to our own requirements. Because we have each client on a separate instance, if we make an adjustment or amendment on one instance, and want it on other clients, we need to make that same change multiple times.
The biggest benefit is the help it provides our sales team in selling our RPO solution into new clients. They are able to see how strong a system it is and how well it will manage their ATS requirements.
You can customize almost every feature to your particular needs and workflows.
The system is not idiot proof and requires some understanding of cloud-based data systems.
Recruiting, hiring, HR information management.
it is very easy to navigate and is very user friendly
advanced contact search could be better
talent sourcing
The ease of use and ease of navigation,
Advanced contact search to hard to use
An effective and solid recruitment tool to increase billings
Great company who really know there stuff.
I don't dislike anything about it, they have proven to be professionals throughout.
--
The ability to customize and tailor every aspect of the product to meet your agencies workflow. The new search feature will certainly impress.
The only issue I had with the product was the search capabilities but Jobsicence came to the table with an amazing new upgrade.
With a quick glance I can see who is in our recruiting pipe. Reporting as never been easier for us. With the added benefit of the appexchange I can purchase add-ons to seamlessly generate new leads and automate once tedious tasks.
Bullhorn is user friendly and has great attributes-reports, database, parsing, etc. that makes it easy for a company to align their candidates and needs.
Nothing that I can think of at this time.
Hiring candidates to our BI Practice. Benefits include being able to align the right people with our roles. Additionally, being able to track candidates in our process and document.
I can create tasks and view account activity. It is easy to view the candidate's profile and get the information I need!
I wish I could mass email and create tasks for people from the task page. Currently, it's only allowed on the candidate list.
Not sure
Personalized start-up screen Tearsheets for the organization of candidates Easy to toggle between job postings and candidates Integration with other extensions
Can be challenging to confirm orders due to errors Could have more customizable reporting features
Daily, I can monitor job postings and connect with candidates. Our database is vast and allows the sourcing of candidates along with the ability to contact them and using extensions for the ease of scheduling interviews with candidates.
While I was working for a recruiting agency, Bullhorn was very adaptable and easy to use to keep track of clients and open roles.
It could be a little daunting for someone who is new to ATS & CRMs, but tutorial videos are helpful.
Bullhorn keeps your clients and open roles all in one place, making managing your information efficient.
Easy to find candidates and information; you have everything in one place and are able to locate all of the person's information quite easily and fast. Use the phone number and find who you are looking for
I wish it were possible to find people on something other than their email and phone number; maybe the social security number would help as some people change their number quite often
Finding information and maintaining records is quite convenient as you can store a lot of information under the person's name. I love that you can leave notes under their file
Bullhorn offers an almost entirely customizable solution for any recruiting workflow. I use it strictly for Perm Recruiting and have the Enterprise solution, which allows you to ultimately build out and customize your workflows, adding steps and requirements when needed to ensure all recruiters are doing the same process. We leverage it for sales and recruiting efforts and have a similar lead tracking, conversion, and response process built out.
The dashboards are helpful but could be better; you can customize the reports and dashboards, but the backend is not intuitive. We had to work with a Bullhorn consultant to build out our reporting capabilities. Some of the lead tracking is a bit clunky; for example, when you go to a client record, you can add a contact and the many fields auto-populate, but you cannot do this for a lead, you have to add all the information manually. There is also no 'note record tracking for leads, so once you convert them all the note actions are blank.
We use Bullhorn CRM for every facet of our business; it is essential to running out day-to-day operations and how we find success as an organization. We leverage it for sales, recruiting and account management. We track our NPS score with a bullhorn and use it to send email campaigns when needed. We track placements and other job analytics but do not use it for commission tracking.
Bullhorn ATS has a very robust integration of the job sites where you can access all the job sites except for indeed in the same platform. That make things much easier for the user.
The Bullhorn CRM is very expensive than its counterpart service providers. I hope they reduce the price so that they can add more users. Also small companies would love to get into it and enjoy the Bullhorn ATS and CRM.
We are using ATS for Recruitments and CRM for Sales. Both the features are good, and we can easily migrate the information to the ATS and CRM without hassle to the users.
I like that I can set tasks to go back to the next day. It helps me to stay organized daily. I can list the priority level of the charge as well, which is very important in this industry. I genuinely enjoy that everything is in one convenient place. I can access the candidate's Linkedin with the click of a button which is fantastic for when I am on a call and need to pull it up.
I wouldn't say I like that a lot of the times when the screen is frozen, and I have to refresh it, all of my tabs close down. Unless I had their names tasked, I had to go and research for everyone I had pinned at that moment.
I am solving staffing issues in the Information Technology industry. We have helped place people in their dream jobs many times, and I look forward to continuing to do that for the foreseeable future.
I love how intuitive it is to use this system. There isn't much of a learning curve when getting new recruiters set up with accounts, as well as helping them with their day-to-day activities. I'm confident that I can troubleshoot problems independently, but if I am unable to, their support team is accommodating.
There isn't anything that I feel I dislike about this system. Sometimes things happen that are out of everyone's control- I appreciate that they keep us updated when outages occur.
Bullhorn is helping our recruiting team to access candidate profiles in an organized manner easily.
The user interface is the easiest of all the other application tracking systems that I have used till date. There are so many add-on features like setting a reminder, adding extra notes, etc. The one feature I really really loved was the fact that I could pin the labels of the lists that I use constantly. It also used to show the most recent labels or rows that I had opened up, which ideally makes it a breeze to work with when you are multi-tasking
I would have like a feature which would let me share a profile with another bullhorn user rather than copy pasting the bullhorn id of the candidate separately. There should be an in-built function within the same candidate profile which will help us in internal sharing of candidates. I also wish there was more implementation of Artificial Intelligence. I am not sure where and how they can be implemented, but yes a little bit of AI would be good too.
I use Bullhorn ATS and CRM very heavily as I am a recruiter who also does account management work. I can update the status of candidates, enter the interview feedback, schedule interviews (internally) with hiring managers, etc. The main benefit is that since Bullhorn is already so popular they require little to no training for someone who has little background in using this. Also the fact that it is customized depending on what look you want, makes it so much more dynamic and not boring
I like the usability and the ease of getting through the different options that are provided. They explain the recruitment process very well and I am able to mark the status of my candidates very accurately. The font and the labels used are very easy to understand. The technical support is always present for me to reach out to them and this makes sure that I am not left hanging. They have different options such as handouts, client submissions, interview setting, feedback after interview. This makes it so much easy to train someone who is new to the whole market.
At times, the comments or notes can be deleted by a super user. This creates a confusion within the team and the ownership of the candidate is lost. Another problem I faced is that we could add the same candidate multiple times and thus create a duplication of the same entry. This is a redundant aspect and I wish this could be rectified.
I use Bullhorn for recruiting needs, to schedule interviews, to add feedback for candidates and also to submit them to the hiring manager. The benefits is that I can directly send sms' to the candidates' profile and also send bulk emails in case I need so.
Very technology forward, with amazing features. Definitely a great tool to keep you competitive in the market.
It bit hard to familiarize yourself with and transition to, if you are used to utilizing desktop-based software. It’s web based, therefore if you’re internet is down, it will impact your flow of business.
Our organization has been able to streamline and better manage the recruiting/fulfillment process. The measurement of KPIs is so easy and very accurate. It’s helped us provide a clear plan for each of our recruiters, for performance improvement.