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Bullhorn ATS & CRM
Streamlined Recruitment and Sales
4.0

( 542 )

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Bullhorn ATS & CRM Reviews: 4.0/5 — Solid Choice

Bullhorn ATS & CRM Overview
What is Bullhorn ATS & CRM?

Bullhorn is a well-known CRM and operations software for the staffing industry. The cloud-based platform helps drive sales, build relationships, and power their recruitment processes from end to end. Bullhorn employs close to a thousand employees around the world and continues to be founder-led and backed by Vista Equity Partners.

Company Bullhorn, Inc.
Year founded 1999
Company size 501-1000 employees
Headquarters Boston, MA, USA
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Bullhorn ATS & CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bullhorn ATS & CRM Features
Activity Tracking (calls, emails, meetings)
AI assistance (summaries, signal detection, scoring)
AI Call/Text Automations / Virtual Agent
AI Lead Scoring
API Access
API Access / Integration / Open APIs
API / SDK / integrations
API / Webhooks / Integrations
Appointment Scheduling
Automated workflows / task automation
Automation / Workflow Rules / Triggers
Bulk / Mass Email / Outreach
Bullhorn ATS & CRM Media
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Bullhorn ATS & CRM Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 02, 2026
Bullhorn ATS & CRM CRM Software logo
542 Bullhorn ATS & CRM Reviews
4.0 out of 5
Enterprise (> 1000 emp.)
Dec 05, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Bullhorn CRM"
What do you like best about Bullhorn ATS & CRM?

The ability to have meaningful reports on a candidate and client level. Salesforce, JobVite, etc. usually are more specialized on the candidate or client side. Bullhorn encompasses both nicely.

What do you dislike about Bullhorn ATS & CRM?

I wish you could export the data into excel and were able to manipulate it more for data visualization purposes. Also- I HATE the plug in Canvas.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We have been able to run analysis on best practices with job postings. For instance, best titles, time of day posted and etc.

Small Business (50 or fewer emp.)
Nov 06, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great ATS, easy to use, great functionality"
What do you like best about Bullhorn ATS & CRM?

Integration with vendor's vendor management systems and other applications like Text us, ease of use, easy to send candidates new opportunities, good UI/UX

What do you dislike about Bullhorn ATS & CRM?

There isn't much to dislike about Bullhorn, it is the Cadillac of ATS's. The only thing we struggle with is to use the functionality to it's fullest extent because there is so much to choose from.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Quicker candidate reach out, better documentation, good integration with other technology like LinkedIn, TextUs, etc. easy to reach out to candidates.

Mid Market (51-1000 emp.)
Oct 24, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I love how Bullhorn ties everything together"
What do you like best about Bullhorn ATS & CRM?

Bullhorn's ATS system really ties together all record types. From Candidate to Placements, Contacts to Jobs, and everything in-between.

What do you dislike about Bullhorn ATS & CRM?

Their support has seemed to slow down in response time, which is unfortunate.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Tracking all of our records and activities.

Mid Market (51-1000 emp.)
Oct 18, 2018
 Source
Overall Rating:
5.0
LP
Lacy P.
Technical Recruiter
Share
"Easy to Navigate"
What do you like best about Bullhorn ATS & CRM?

- Easy to navigate - Bullhorn Accelerator Add On - Tearsheets - Ability to send mass mail and add notes from tearsheets - Ability to search and load from other sites to bullhorn - Date of last contact column sorting

What do you dislike about Bullhorn ATS & CRM?

- When adding a candidate with a name similar to others it will bring up all similar candidates rather than only candidates with exact matching fields. - Wish DocuSign could be connected to BullHorn with a Right to Represent feature

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

- When used daily it really tracks progress and you easily see the benefits. - Sorting by date of last contact for candidates so that recruiters are not doubling up on contacting

Enterprise (> 1000 emp.)
Sep 18, 2018
 Source
Overall Rating:
5.0
MH
Marie H.
Founder
Share
"Senior Recruiter"
What do you like best about Bullhorn ATS & CRM?

That it is a very easy application to use

What do you dislike about Bullhorn ATS & CRM?

you cannot hit the interview button and add another interview for the same candidate. You have to go select an action, click on add an appointment, and that might not let you link it to the job req. Not to mention to many steps in my opinion

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Candidate tracking, posting a job, and able to source right out of it.

Mid Market (51-1000 emp.)
Jul 25, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use!"
What do you like best about Bullhorn ATS & CRM?

I use Bullhorn day to day at work. Not only is it easy to use but helps me stay organized.

What do you dislike about Bullhorn ATS & CRM?

I wish duplicate profiles automatically merged!

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn helps me keep track of my candidate pool. The benefits are that I can accurately keep track of candidates under each order.

Enterprise (> 1000 emp.)
Jun 15, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple yet amazing!"
What do you like best about Bullhorn ATS & CRM?

Its easy to enter in all the required info for each client/contact. I also like that it keeps all of my contacts in one place and sync's directly to my outlook calender

What do you dislike about Bullhorn ATS & CRM?

the app, it is not android friendly however, it does work great for apple users

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Getting more possible prospects as it allows for you to search the entire database of all from our company who use it and can see if they have made a connection with someone in which you can use as a way in with your new potential client from the same company. Its easier to keep track of everyone's sales activity as well

Small Business (50 or fewer emp.)
Jun 14, 2018
 Source
Overall Rating:
5.0
AS
Allison S.
Founder
Share
"Excellent ATS & CRM"
What do you like best about Bullhorn ATS & CRM?

Our company partnered with Bullhorn about 6 years ago. I like that Bullhorn is continuously improving the product with enhancements and with the help of their partners.

What do you dislike about Bullhorn ATS & CRM?

I wish there were more standard reports and that Canvas training was more extensive. I also wish that there was stronger support and development for Bullhorn Back Office that we cannot use.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Our workflow has been streamlined making it faster to get resumes to our Clients.

Mid Market (51-1000 emp.)
Jun 06, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My favorite ATS system "
What do you like best about Bullhorn ATS & CRM?

How organized and how much you can keep track of is great!

What do you dislike about Bullhorn ATS & CRM?

Sometimes the site/system crashes, but other than that its great!

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

It is so easy to use and easy to navigate... so many great things about it

Mid Market (51-1000 emp.)
May 21, 2018
 Source
Overall Rating:
5.0
RH
Richard H.
Technical Recruiter
Share
"Excellent Tool"
What do you like best about Bullhorn ATS & CRM?

Bullhorn provides a single database to maintain all candidates from various backgrounds and industries.

What do you dislike about Bullhorn ATS & CRM?

I wish there was a way to filter candidates based on amount of experience.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn provides a great way to build a database of candidates to facilitate simple sourcing.

Small Business (50 or fewer emp.)
Apr 30, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Fast and Efficient!"
What do you like best about Bullhorn ATS & CRM?

It is so straight forward, and makes keeping track of applicants so easy. Also great for organization freaks like myself!

What do you dislike about Bullhorn ATS & CRM?

not too sure what I dislike - to be honest I can’t think of much except it would be nice if there were more filters when doing a candidate/job search.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

It is great for keeping track of and organizing your pipeline, especially by creating and updating Tearsheets. Makes finding a specific type of candidate fast and easy.

Mid Market (51-1000 emp.)
Apr 25, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Experience from Backend to Front end user"
What do you like best about Bullhorn ATS & CRM?

Canvas, it allows to report on almost anything we want. Adding that on was one of the best things they did. it is also great how many custom fields there are, which allows us to customize placements and jobs a lot, accounting for any need we have.

What do you dislike about Bullhorn ATS & CRM?

Leads feature, not the greatest. Additionally, support has been getting a little more difficult to deal with, we are constantly being pushed to different support people, put on hold and then hung up on, or get the wrong support for back office vs. front office.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

It allows for great sales/recruiter workflow, allowing for more time to actually focus on candidates and clients.

Mid Market (51-1000 emp.)
Apr 24, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Use Bullhorn everyday. Works efficiently and effectively"
What do you like best about Bullhorn ATS & CRM?

How easy it is to navigate and how it connects to our email.

What do you dislike about Bullhorn ATS & CRM?

How it takes awhile to load sometimes or kicks you out.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Ability to store/track our candidates, clients and jobs very easily. We are able to close deals and make money because of it.

Mid Market (51-1000 emp.)
Apr 24, 2018
 Source
Overall Rating:
5.0
JM
Jocelyn M.
Technical Recruiter
Share
"One of the Best ATS I've Used"
What do you like best about Bullhorn ATS & CRM?

Very easy to use, easy to customize as well based on needs.

What do you dislike about Bullhorn ATS & CRM?

Sometimes it feels like there are too many ways to do the same thing.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Collect profiles of candidates in a go to database.

Enterprise (> 1000 emp.)
Apr 19, 2018
 Source
Overall Rating:
5.0
Lauren S. avatar
Lauren S.
Staffing Manager
Share
"Bullhorn Review "
What do you like best about Bullhorn ATS & CRM?

Bullhorn is extremely user friendly. I like how you can pin multiple tabs on the side and go back to them easily.

What do you dislike about Bullhorn ATS & CRM?

I have honestly used multiple applicant tracking systems, but bullhorn is by far my favorite. I can’t really think of anything I would like to change.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn provides my company with an easy way to manage thousands of candidates

Mid Market (51-1000 emp.)
Apr 08, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great too for recruitment companies- very user friendly"
What do you like best about Bullhorn ATS & CRM?

Having used a number of CRM tools in my recruitment history I cant stress how great bullhorn is enough. Its simple to use, easy to navigate and hosts a number of fantastic features like mapping.

What do you dislike about Bullhorn ATS & CRM?

Bullhorn had a tendency to crash when paired with another 3rd party tool

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Easy to use, centralized CRM used across international offices

Enterprise (> 1000 emp.)
Mar 22, 2018
 Source
Overall Rating:
5.0
LM
Lindsey M.
Associate Financial Representative And Executive Assistant
Share
"Fantastic for Recruiting Solutions "
What do you like best about Bullhorn ATS & CRM?

The clean design, easy edit functions of candidate portals, and integration with contracting. You can also sync with your outlook calendar to assign appointments and tasks which is super helpful.

What do you dislike about Bullhorn ATS & CRM?

It takes some times for posted appointments to refresh. Most of the time this is when appointments are posted for the same day or in a certain frame of time.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Recruiting candidate management. Workflow management for recruiting. Tasks/Calendar invites for multiple people regarding a single candidate.

Mid Market (51-1000 emp.)
Mar 21, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great System"
What do you like best about Bullhorn ATS & CRM?

I love how everything is linked together, from Candidates to Placements, Contacts to Jobs. I also love that it is accessible anywhere I have internet access and compatible on my phone.

What do you dislike about Bullhorn ATS & CRM?

Occasionally we experience indexing issues when updating multiple records (Status changes) at one time.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We use this as our Staffing Software and works great for our many offices and teams.

Small Business (50 or fewer emp.)
Mar 20, 2018
 Source
Overall Rating:
5.0
JA
Jeff A.
Director Of Sales Marketing
Share
"Well integrated CRM"
What do you like best about Bullhorn ATS & CRM?

I think the best part of Bullhorn CRM is the clean and easy to use interface.

What do you dislike about Bullhorn ATS & CRM?

Would like to see global search for all things on Bullhorn.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I use Bullhorn to track sales leads and contacts for staffing & recruiting company.

Mid Market (51-1000 emp.)
Mar 01, 2018
 Source
Overall Rating:
5.0
DP
Dejan P.
Recruiter
Share
"My Second Half"
What do you like best about Bullhorn ATS & CRM?

- it streamlines everything creating efficiency - reports feature allows you to compare your performance to others - mass emailing - tearsheets

What do you dislike about Bullhorn ATS & CRM?

I feel that the candidate search feature sometimes misses keywords in my boolean or does not spit out the best results

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Personally it has improved my workflow substantially especially since i came from a shop that had no tracking system and relied solely on emailing the submissions to account managers which obviously created a logistical nightmare resulting in employee disengagement, lower moral and infighting. Bullhorn took care of this because it has everything a shop needs to keep track of who is submitting to whom, which candidates are owned, who reached out first, who submitted when, what rate, etc... it really encapsulates all the features a recruiter needs to succeed versus internal and external competition.

Mid Market (51-1000 emp.)
Mar 01, 2018
 Source
Overall Rating:
5.0
IC
Isaac C.
Senior Technical Recruiter
Share
"One of the best ATS systems in the business !"
What do you like best about Bullhorn ATS & CRM?

The accessibility and ease of navigation. Being able to do multiple things at once is awesome and very helpful on the recruiting end. It saves time, and saving time saves money

What do you dislike about Bullhorn ATS & CRM?

It can be interrupted a lot. Not sure because of the updates constantly happening or what. Also, the mobile application lags sometimes.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Tracking my candidates, running my reports and searching for new leads. Those benefits have helped me become more organized, make more placements and make more money ! Thank you BH !

Small Business (50 or fewer emp.)
Jan 16, 2018
 Source
Overall Rating:
5.0
Alyson S. avatar
Alyson S.
Recruiting Development Manager
Share
"Bullhorn ATS"
What do you like best about Bullhorn ATS & CRM?

I enjoy the ease of use for searching candidates.

What do you dislike about Bullhorn ATS & CRM?

I do not like the setup on how you can track a candidate. Way too many steps.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

The ability to search and save candidates and resumes.

Mid Market (51-1000 emp.)
Jan 16, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use!"
What do you like best about Bullhorn ATS & CRM?

I like that they are consistently updating it and it is very user friendly. I also like that there are many functions that allow you to search quickly for candidate information.

What do you dislike about Bullhorn ATS & CRM?

I dislike that it is not customize-able down to the client level like other CRM systems.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We keep everything organized and keep notes on all clients.

Enterprise (> 1000 emp.)
Jan 04, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A modern interface for a modern world"
What do you like best about Bullhorn ATS & CRM?

This may sound cliche, but I love the layout of the home page, i also love the colorful icons that allow you to easily navigate the site. Between search functionality and reporting this sleek layout is a gem for the staffing industry. I needed something that would organize my candidates but also allow me to contact masses if needed.

What do you dislike about Bullhorn ATS & CRM?

Sometimes the amount of tabs that spread for searches can be overwhelming. And if you don’t save your most common searches as favorites, it can be time consuming to get exactly what your looking for and narrow down a search.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

The overall organization of our candidate base. Including applications, payment info, personal info etc. everything is a one stop shop with bullhorn canvas. I realized how many different programs I was using separately before our company made the switch.

Mid Market (51-1000 emp.)
Dec 21, 2017
 Source
Overall Rating:
5.0
TR
Todd R.
Senior Technical Recruiter
Share
"Bullhorn ATS Review"
What do you like best about Bullhorn ATS & CRM?

I love how user friendly this software is and the fact that there are minimal errors

What do you dislike about Bullhorn ATS & CRM?

I do not really have any dislikes so far in the 2 years I have used it

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

use it to keep a database of candidates

Small Business (50 or fewer emp.)
Dec 12, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Bullhorn review "
What do you like best about Bullhorn ATS & CRM?

The ability to organize all my calls and task.

What do you dislike about Bullhorn ATS & CRM?

At times it can log me out and i lose what i was doing.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Keeping track of everything that needs to be done.

Small Business (50 or fewer emp.)
Dec 12, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Bullhorn ATS"
What do you like best about Bullhorn ATS & CRM?

Ability to navigate Storage Meeting setup

What do you dislike about Bullhorn ATS & CRM?

Resume transfer Customer service Online training

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Tracking Maintaining data

Small Business (50 or fewer emp.)
Oct 27, 2017
 Source
Overall Rating:
5.0
KG
Kristin G.
It Recruiter
Share
"Bullhorn Review"
What do you like best about Bullhorn ATS & CRM?

Bullhorn helps us find candidates we have used in the past as well as new candidates in certain areas.

What do you dislike about Bullhorn ATS & CRM?

I cannot think of anything I dislike at this time.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We are using it to keep track of our candidates with their information, also emailing them for jobs. We keep track of our jobs, placements and submissions with Bullhorn.

Small Business (50 or fewer emp.)
Oct 20, 2017
 Source
Overall Rating:
5.0
DK
Donald K.
Consultant / Technical Recruiter
Share
"The best in its space"
What do you like best about Bullhorn ATS & CRM?

Support team, flexibility, integration with other products and software, easily customizable

What do you dislike about Bullhorn ATS & CRM?

The user interface of the back office product.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

candidate/applicant management, on-boarding paperwork, sales crm

Enterprise (> 1000 emp.)
Oct 17, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Love Bullhorn CRM!"
What do you like best about Bullhorn ATS & CRM?

I love the user interface and the ease of use of the system as a whole!

What do you dislike about Bullhorn ATS & CRM?

I have no dislikes to list regarding Bullhorn CRM.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Tracking, strategy and planning, and business prospecting.