Bullhorn ATS & CRM Reviews: 4.0/5 — Solid Choice

Ease of navigating fields and the ability to link with Outlook.

Have to log back in at times when I have only been dormant for a few minutes.

I have become much more organized.

It is user friendly and an innovative program. I would definitely recommend it.

I find it to be helpful in the recruitment industry.

Understanding and utilizing networks.

We like the speed at which we can enter new Leads, share them out to our Account Managers, and then track their progress as they convert them to Opportunities. It is nice to be able to see the "size of the deal" and the potential revenue so we can better focus our efforts.

We are an existing Bullhorn user company but recently made the upgrade to Enterprise Edition and CRM. I like that the reports and cards are easy and flexible to customize but I wish we had some configured to meet our business needs right out of the box.

Our Business Development teams are constantly looking for new business and get leads on a regular basis but the CRM tool from Bullhorn lets us work with them quicker and more efficiently.

Our organization has been a Bullhorn Customer for over 6 years and I have personally been a user for the past three. Since then there have been many continuous improvements in terms of functionality which has made my job easier & more efficent! I currently navigate in two instances of Bullhorn (simultaneously & daily) so efficiency & convenience is important. Customization for different customers is also an excellent option

As mentioned I currently use two versions of Bullhorn each day but it is required that they are run on different browsers which makes it less convenient when I am working from home from one screen.

Efficiency when reaching out to the market, effective searches (reaching the right person) in order to meet the needs of our clients.

Bullhorn is the best in technology for recruitment and sales. Continually evolving and improving. It allows me to manage my active day to day recruitment, as well as plan future strategy based on its added features.

Nothing to dislike, evolving technology just means we have to keep learning to stay on top of all the features.

We have found ways to communicate with different sectors and clients. Also a great way to keep on top of stats, figures, goals and reporting as Bullhorn does it all for you.

I love the organization. The breakdown and the smoothness

When it requires me to reset my password or clear my cache.

Helping the business stay organized and work smarter, not harder.

The platform is great as it is highly customizable to your needs, it allows you to manage and track applicants very thoroughly.

It can be a little cumbersome at first but once you're set up you should be good to go.

We're using it as an applicant tracking system at our recruiting agency. It does give a lot of options.

Great tool for having different modules open at the same time and ability to work on several items at the same time. Love the tearsheets, activity center tied to email and ease of adding new candidates.

Searching can be challenging. Ability to change/add notes needs to be enhanced.

keeping candidate and client activity synchronized across the company, so everyone is aware of current activity of shared candidates and clients. If everyone utilizes the tools fully, it reduces duplicate efforts.

We have been a Bullhorn customer for over 8 years. It is quick to get new recruiters up and running as the system is very user-friendly and easy to learn. I love that you can easily customize every screen in Bullhorn so that it fits your companies workflow! The improved list functionality in S release has greatly helped our company. We can filter on any data point in Bullhorn to create available candidate lists for our recruiters and target lists for our sales reps.

I have no dislikes. Bullhorn is constantly updating their software and making improvements. We had previously had issues with support but since Bullhorn implemented the way incoming support calls are handled we have had no issues, My call is generally picked up within seconds and I can get issues resolved right on the phone with support.

Notes can be entered very quickly into Bullhorn on a candidate or clients record. As a result we have been able to reduce our unemployment rate by several percentages saving our company thousands of dollars.

The UI is perfection, customer service is fantastic.

Complicated and requires a technician in order to configure. AM is helpful with this.

Recruitment and hiring

I run a recruitment agency, that has historically used an old and dated recruitment CRM with limited ATS functionality. Moving to Jobscience has given me the ability to use a truly mobile platform which can be accessed anywhere, even using android / iPhone apps. it means that notes can be added on client site to the right records, it means that more data is entered in the right place accurately, and it has a really powerful search engine built in to enable fast and effective searching for candidates.

To administer this system, you need to be a relative expert on the Salesforce.com platform. I had never used Salesforce before, so had a very steep learning curve, however the beauty of this is that I can customise anything and everything I like to fit our processes.

Upgrading from an old system means we are now able to integrate new technologies into the system using the appexchange (such as Docusign, Drawloop, etc), we can find and keep track of candidates and clients faster and more effectively, and we can take better client briefs faster onsite with the client, and it will automatically be shared with the team, posted on the website, and autosearches run at the click of a button.

It is straight forward to use. Being not the most technical person around I found it easy to pick up. The easiest thing for our business in that it is fully integrated with Salesforce, therefor it is easy for us to connect it to our +People application.

There's not much I dislike with the system, I think the main reason is that I don't fully utilize all of its functions.

The main benefit is that we have full visability of all candidates and it is easy to transition successful candidates to employees on the HR system.

Our org has used 4 CRM/ATS products. None of them were able to handle the type of functionality that Jobscience offers... they are in a different league.

There are occasionally things that require attention, however, the JS team is super open to taking recommendations and incorporating the fixes or suggestions into future releases... and they REALLY DO IT!

Reporting is FAR superior to any other product out there. Automation and scalability is at another level. No other product on the market can customize or automate like the Jobscience platform.

When we were starting out and very green with Salesforce they were key to helping us understanding the platform we chose. We have some specialized workflows and needs that deviate from most of their other customers but they worked very well with us on understanding what can be changed to suit our needs or what we would need to adapt to. Them helping us get started on the platform was very helpful in making this rollout very smooth. They have been very attentive to what we want and how we can get it done. They are quick to reply and check in with us quarterly to see how we are doing and offer to help us with working on marketing.

We do have customized processes and as such their user manuals are not very helpful for our users. Almost none of the standard manuals are useful for us. They have assigned us a new account representative and he was not very well versed in our platform and customizations. The same also happened with support, initial contact with support usually requires us to tell them that our instance is different than normal and what they recommend will not work.

We had a paper process before with a old system that was not nimble. The old system had not been upgraded in 13 years and was showing its problems. Reports had to be generated by a database administrator and training people was time consuming. Now people can do all applications online so no need for paper forms, people do not need to transcribe the forms and reports can be generated as needed. We have seen over 400% increase in applicants since we started the new system and people joining us from the system is up more than 200%.

I love the design and functionality of Bullhorn, it is very easy to use and learn.

Nothing specific comes to mind. Bullhorn is constantly updating and adding more tools that can enhance your experience.

We have a pretty large database of applicants, and the availability of tools to further dig in to our pool of candidates is incredible.

Has a very friendly UI that is easy to use and intuitive. Anyone who has used a CRM of any kind will be able to quickly navigate through the tool with very little training. Well thought out process flow and control. Decent reporting, amazing search capabilities.

I really can't think of anything I don't like about it. It did take a little time to figure out the process work flow, but it was easily learned.

We needed a way to store leads in our system and follow them through into real opportunities and then deals. It has really helped us do that. Now if a lead is not good, we don't have to clutter our database with that company or the contacts.

The software functions as a recruiter works and thinks. Technical support is excellent. Implementation was easy and smooth. Very user friendly.

Nothing. Software is excellent. Support of the product is also excellent.

Workflows are easy to follow and promote collaboration. Ongoing innovations and enhancements to the software. Offers the features recruiters need such as Outlook integration, email tracking, flexible workflows, candidate portal, mobile access, client submittals, etc. Makes it convenient for recruiters to access from anywhere.

The personal service and follow up from the sales staff, training staff and project manager. The pricing structure was very affordable. The system has well thought out features that do create efficiencies. Being able to have a help desk walk you through questions or concerns is also a solid feature. Self help presentations as well as videos that walk you through features of the system.

We have had the system for close to 90 days and the only feature I have found to dislike is if you make an error in the selection of a sales status the admin has to change it back. Currently, our sales team has had no other issues or concerns.

We have realized the following Accurate reporting Projected sales figures of outstanding proposals Easy access No longer using spreadsheets for tracking

The ability to sink media lists and update contacts across different teams. It's much more time efficient to update a contact on Bullhorn than to go searching through different excels.

The system sometimes freezes my google chrome and needs to be restarted.

We're able to outreach to contacts more effectively

Because Jobscience sits on the Salesforce Force.com platform, it is easily the most flexible and easily customised e-Recruitment solution I have used. Do you want to add fields? change their layout? create a customised application or registration process? All these can be done with ease on Jobscience and do not require a strong technical background.

Jobscience is missing some of the more powerful features that are common in e-Recruitment systems today. The largest omission is the lack of a interview scheduling a booking system. That being said, Jobscience is constantly being enhanced and such gaps are sure to be filled in the near future.

I consult with clients on delivering Jobscience and ensuring they get the most out of it for their business. Our clients are mainly in the Recruitment Agency sector. Jobscience allows me to apply a core set of recruitment functions for front and back office but apply customisation that allows our clients to make the system work the way they do rather than the other way around.

The flexibility of the system works really well for us as we are running a few different recruitment processes for different business areas,lso the ability to be able to instantly add new fields and to have the different page layouts is good for us

The standard search function doesn't work with our type of business unfortunately as we have had to add custom objects to be able to capture data in the way we need and therefore had to have a custom search function built for us which is substandard compared to the standard search offered in the package

For us we had a database but no applicant tracking system so now we can show true volumes of candidates coming through and track how long candidates were at each stage, how long job orders have taken to fill and have our operations report run from Jobscience as opposed to using Excel and Access.

Jobscience offers extensive options with regard to customizing the application, is intuitive to use, meets the vast majority of our needs, is built on the stable Salesforce platform and the support that comes with Jobscience is top notch. I've personally worked with three applicant tracking systems over the last 17 years and researched at least a dozen. None of the other systems even come close to the stability and power of Jobscience. Once I looked at Jobscience, the choice was clear.

One of the biggest benefits of Jobscience is the ability to customize everything. This also creates challenges. It's like going into a candy story with 1000's of options - it can be tough to make a decision and complicated to implement the decision you make. I recommend using a structured approach to implementation and giving yourself plenty of time. Before playing with the configuration options, decide what you want it to do including what's critical, what's desired and what you don't want. Create your workflow in advance. After you have all your ducks in a row, then tackle the configuration of Jobscience in a methodical way and don't be shy about using the online support - they are fabulous and critical to success.

We were using an outdated system that was inaccessible by iPads, iPhones and Android phones. Jobscience works on all of these platforms and more with ease. As a result of Jobscience, our process and workflow are much tighter. The data that goes into the system is way better, enabling me to pull out metrics on sales, recruiting and everything else you can imagine. The report builder is amazingly easy to use and helps me access the data I need.

We're an RPO provider in multiple countries and have been using Jobscience for a couple of years now for various clients. We've got approximately 15 separate instances of Jobscience for each of our clients in Australia, USA, UK, China, Malaysia, Singapore and New Zealand. The flexibility and customisation that Jobscience offers is amazing, and being based on a Salesforce platform always keeps our customers very happy with regards to their data safety and security.

The only difficulty is due to our own requirements. Because we have each client on a separate instance, if we make an adjustment or amendment on one instance, and want it on other clients, we need to make that same change multiple times.

The biggest benefit is the help it provides our sales team in selling our RPO solution into new clients. They are able to see how strong a system it is and how well it will manage their ATS requirements.

You can customize almost every feature to your particular needs and workflows.

The system is not idiot proof and requires some understanding of cloud-based data systems.

Recruiting, hiring, HR information management.

it is very easy to navigate and is very user friendly

advanced contact search could be better

talent sourcing

The ease of use and ease of navigation,

Advanced contact search to hard to use

An effective and solid recruitment tool to increase billings

Great company who really know there stuff.

I don't dislike anything about it, they have proven to be professionals throughout.

--

Ability to get to every screen from spot.

Nothing. Bullhorn has the capability to do anything.

Everyone says that time is money and with Bullhorn, time is not an issue.

The ability to customize and tailor every aspect of the product to meet your agencies workflow. The new search feature will certainly impress.

The only issue I had with the product was the search capabilities but Jobsicence came to the table with an amazing new upgrade.

With a quick glance I can see who is in our recruiting pipe. Reporting as never been easier for us. With the added benefit of the appexchange I can purchase add-ons to seamlessly generate new leads and automate once tedious tasks.

Excellent software, backed by a great team who are constantly updating the system to take advantage of the last cloud technologies and recruitment trends

Very little. The system is very intuitive and customisable to particular recruitment processes.

Recruitment Process Mangement