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Bullhorn ATS & CRM
Streamlined Recruitment and Sales
4.0
(542)
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Bullhorn ATS & CRM Reviews & Product Details

Bullhorn ATS & CRM Overview
What is Bullhorn ATS & CRM?

Bullhorn is a well-known CRM and operations software for the staffing industry. The cloud-based platform helps drive sales, build relationships, and power their recruitment processes from end to end. Bullhorn employs close to a thousand employees around the world and continues to be founder-led and backed by Vista Equity Partners.

Company Bullhorn, Inc.
Year founded 1999
Company size 501-1000 employees
Headquarters Boston, MA, USA
Social Media
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Bullhorn ATS & CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bullhorn ATS & CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Bullhorn ATS & CRM Media
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Bullhorn ATS & CRM Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 21, 2025
Bullhorn ATS & CRM Logo
542 Bullhorn ATS & CRM Reviews
4.0 out of 5
Mid Market (51-1000 emp.)
Mar 30, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Decent system, but was quite slow and did not parse well often. "
What do you like best about Bullhorn ATS & CRM?

I like the reports and the ease of entering candidates.

What do you dislike about Bullhorn ATS & CRM?

It was always very slow logging in and making changes. It would crash a lot too.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Tracking applicants, it was good way to track them through the hiring process.

Mid Market (51-1000 emp.)
Feb 19, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"The Horns"
What do you like best about Bullhorn ATS & CRM?

The fact that everything is so easily accesible under one scree

What do you dislike about Bullhorn ATS & CRM?

That it times out, not everything can be parsed and it doesnt automatially update the candidate

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Nothing that I have noticed to date

Small Business (50 or fewer emp.)
Jan 30, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Bullhorn staffing"
What do you like best about Bullhorn ATS & CRM?

It was good for being able to sort everything into one data base and was a very vital tool for the company

What do you dislike about Bullhorn ATS & CRM?

I didn’t like how it wasn’t language friendly (couldn’t detect Japanese). Also, It did have a lag to it and would kick me out at times which made it annoying when I would have multiple tabs open for candidates

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn was a good database keeper for information regarding the clients we worked with

Small Business (50 or fewer emp.)
Jan 20, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Not all the bells and whistles"
What do you like best about Bullhorn ATS & CRM?

Tasks, the dashboard on enterprise, goals and quotas reporting

What do you dislike about Bullhorn ATS & CRM?

Not talking to my calendar, not an easy call list

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

A little more organization and One place for notes

Mid Market (51-1000 emp.)
Jan 08, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Bullhorn ATS"
What do you like best about Bullhorn ATS & CRM?

Bullhorn is fairly easy and a good resource to manage status activity with candidates.

What do you dislike about Bullhorn ATS & CRM?

My company requires too many steps, details to be provided into the system. This makes the process long and annoying.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

IT Candidate Tracking

Mid Market (51-1000 emp.)
Dec 07, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Use everyday for a ATS for staffing "
What do you like best about Bullhorn ATS & CRM?

Bullhorn is a very user friendly ATS we use on a daily basis for staffing our projects. It does the trick for what we need to get done.

What do you dislike about Bullhorn ATS & CRM?

This software has a couple of flaws that I have seen over the past 5 years using it. It has a hard time handling PDF documents. It also has a hard time picking up if a candidate is duplicated sometimes creating more than one file for the same candidate.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

This is a basic tracking and searching system. It takes good notes and you can track the candidate process from first call to placement.

Mid Market (51-1000 emp.)
Nov 29, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Not great, not terrible"
What do you like best about Bullhorn ATS & CRM?

It keeps everything in one place - the notes feature is the most helpful.

What do you dislike about Bullhorn ATS & CRM?

The site has gotten a lot better in recent history but it still has random quirks that really mess with daily processes, randomly. Things like the task or note abilities freezing, etc. It also takes a lot of work to get it to integrate with other products.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We keep track of candidate's interview history and job activity. It's helpful because it keeps everything in one place.

Small Business (50 or fewer emp.)
Sep 18, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"just ok, not very impressed "
What do you like best about Bullhorn ATS & CRM?

generates nice reports and its very powerful if you learn how to use it.

What do you dislike about Bullhorn ATS & CRM?

they are selling it but can't barely support it.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

better reporting, but tough to figure out

Small Business (50 or fewer emp.)
Mar 21, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Sendouts from Bullhorn"
What do you like best about Bullhorn ATS & CRM?

I really appreciate the flexibility in the number of fields offered within the system.

What do you dislike about Bullhorn ATS & CRM?

Searching content is a bit clunky. You can't search cross-fields for information - ie. a keyword search covering all fields within a category. You have to know exactly which field the keyword would be included in, and search there. Some of the fields provided aren't very intuitive either. So one person may save information in one category, like "comments" and someone else in another field like "quick comments." Same goes for job orders... so if you remember seeing a particular skill or key phrase but can't remember which position it was in... good luck remembering the field it was in so you can search and find it.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

The system does make it fairly easy to match candidates to positions, and track their progress throughout the process.

Small Business (50 or fewer emp.)
Aug 23, 2015
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Accounting firm implementation to build business development"
What do you like best about Bullhorn ATS & CRM?

Accumulation of contacts, tracking of leads/emails/potential sales/closed sales

What do you dislike about Bullhorn ATS & CRM?

Inability or difficulty in tracking firm wide activity or seeing the activity of,others

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Change of habits on business development, group participation

Mid Market (51-1000 emp.)
Apr 23, 2014
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Could do a lot of improvements"
What do you like best about Bullhorn ATS & CRM?

The email integration in bullhorn, do not need to use outlook separately

What do you dislike about Bullhorn ATS & CRM?

Too slow, cannot link to job boards, email issues. Worst part is that we cant use it with Chrome or Firefox

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Use it to keep a track of applicants, when and why hey have been contacted

Mid Market (51-1000 emp.)
Apr 23, 2014
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Use bullhorn on a daily basis for ATS"
What do you like best about Bullhorn ATS & CRM?

The ability to send mass emails and to paste resumes into the database and have them automatically update.

What do you dislike about Bullhorn ATS & CRM?

The constant up and down of the system. I have to log out and log back in multiple times a day. The resume search is not the best either.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Use the system to track open jobs and attach matchable candidates to them for tracking purposes. The ability to maintain knowledge on what jobs are hot and what candidates are placeable to them.

Small Business (50 or fewer emp.)
Apr 17, 2014
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"I WAS a Bullhorn customer for 7 years..."
What do you like best about Bullhorn ATS & CRM?

Bullhorn provided an all in one solution that provided effective tools for both Recruiters and Sales people. It also had integrated email which was a must for my company as we were geographically dispersed. Everyone was on the same page assuming BH was being utilized the way it was designed.

What do you dislike about Bullhorn ATS & CRM?

We had Macs and Windows machines. During the sales process, they swore that they work with Macs. Well, it wasn't exactly true as the Mac users had to use virtualization technology like VMWare Fusion or Parallels. This made for a very frustrating experience for the Mac users. The Windows users had to use the worst browser known to man - Internet Explorer.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

I owned a Recruiting Agency and our staff was dispersed around the country. We were attempting to work as a cohesive team, despite the distance, and needed an all in one solution.

Mid Market (51-1000 emp.)
Jun 08, 2023
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Good for recruiters but needs some UX/UI improvements"
What do you like best about Bullhorn ATS & CRM?

It helps keep all our candidates and leads in one place. It is easy to find someone pretty quickly from the search bar and I appreciate getting email notifications synced with Outlook.

What do you dislike about Bullhorn ATS & CRM?

The UX/UI are not very user friendly and often lose track of where I need to find something. The overall user interface could use a new face and make it more appealing to want to use.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Candidate tracking and leads. There is also place to store proposls and manage the workflow of what we are all working on. We can also store all of our contracts in one place and that has been a huge help.

Mid Market (51-1000 emp.)
Oct 01, 2019
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"The report tools are expensive"
What do you like best about Bullhorn ATS & CRM?

It's a very user-friendly system. Clean and easy to use.

What do you dislike about Bullhorn ATS & CRM?

The report tools are expensive and the standard one that comes with the product is very poor. Their API to extract the data is also complex and the process to get access is not straightforward

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

It keeps our recruitment business much more organized.

Enterprise (> 1000 emp.)
Jan 16, 2019
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Bullhorn can be chaos"
What do you like best about Bullhorn ATS & CRM?

I mostly like the shortlist function, allows me to have all my applicants in a nice organized list.

What do you dislike about Bullhorn ATS & CRM?

The ATS does not merge duplicate records or provide a manual way to do so. So many unneeded employee records.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Bullhorn allows applicants and job orders to be visible to all recruiters regardless of account, therefore it makes helping with each others recruiting needs simple.

Small Business (50 or fewer emp.)
Jan 16, 2018
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Great Experience! "
What do you like best about Bullhorn ATS & CRM?

How easy it is to track and save potential candidates information!

What do you dislike about Bullhorn ATS & CRM?

There are some times tech issues that disturbed use but not often.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Tracking and saving candidate information.

Small Business (50 or fewer emp.)
Sep 20, 2019
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Clunky Software, but Useful for Tracking Candidates "
What do you like best about Bullhorn ATS & CRM?

The tearsheets are helpful to track groups of candidates by skills, occupation, etc.

What do you dislike about Bullhorn ATS & CRM?

It's very clunky to search for different skills, key words, etc. It's also very slow.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

We track our candidates company-wide in Bullhorn, to keep tabs on who has been submitted to clients, skills, etc.

Mid Market (51-1000 emp.)
Nov 10, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"BullHorn Canvas Review"
What do you like best about Bullhorn ATS & CRM?

I love the data that the reports can provide. I also really like that there is scheduling ability, so reports can easily be pushed out daily/weekly, etc. I enjoy using Cognos as well on the reports because a lot of the work is cut down.

What do you dislike about Bullhorn ATS & CRM?

There is minimal to no support available. This is a new tool to BH as well, so if you need help, its very difficult to get! Training was too short and not specific enough. I felt we were trained on some items that we didn't need.

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

The main business problems I solved was essentially processing the data to the end user in order to make reports more useful.

Mid Market (51-1000 emp.)
Apr 17, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Bullhorn ATS"
What do you like best about Bullhorn ATS & CRM?

Had a clean UI - it looked nice and was easy to understand the pilot

What do you dislike about Bullhorn ATS & CRM?

Functionality didn't fit our processes. Seemed too rigid to be able to adapt to our business needs

What problems is Bullhorn ATS & CRM solving and how is that benefiting you?

Applicant tracking system for recruiting