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Cloudflare Reviews: 4.6/5 — Highly Rated
Cloudflare is a global cloud platform designed to enhance website security, performance, and reliability through its integrated suite of products. It offers services like a content delivery network (CDN), DDoS attack protection, and secure web application firewalls to protect and accelerate any internet application. Additionally, Cloudflare provides services for internet routing, DNS resolution, and distributed network intelligence to optimize user experience and ensure high availability.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Training | Documentation |
| Languages | English |
Compare Cloudflare with other popular tools in the same category.
I like this DNS because it's free and has better protection than Google's Free DNS. Good for websites.
This DNS has many drawbacks and inconveniences. It causes problems on sites that use Cloudfare as a security measure, such as G2. It also makes it harder to pass website captchas, especially Google captchas, than using your ISP or Google's own captcha service. For example, you may have to select all the images with a fire hydrant or complete a picture puzzle with the whole fire hydrant, motorcycle, etc. Bottom line: bad for website visitors.
It's not solving anything for me. There are other free DNS options available to use instead which have a lot more going for them like adblock and malware protection. However, they too can be blocked by some sites or make it even more difficult to complete captchas.
Cloudflare has similar features to other CDN providers. They try to package it better, but their main focus is on marketing and sales, not proving good service. They are constantly pushing their different features and trying to upsell stuff.
Cloudflare does not provide any support! Even for paying customers like me, there is no way to contact support other than email. Following the advice of the sales team, the only people one can talk to, I submitted a support ticket. I never heard back from them. After more than 12 hours and 3 more calls to the sales team trying to connect to someone who can help resolve the issue, I have switched to AWS Route53. I still don't know what happened and how my account was hacked, but one thing I know now is that Cloudflare does not provide any support and the button "Under Attack?" on their homepage is a joke.
I have not realized and specific benefits with the Cloudflare CDN. Other providers provide the same features, but are better in supporting their customers.
- Innovative product but competition offered the same for lower price - When I stopped using cloudflare products
- Bad user interface - Complicated pricing and billing - My website got attacked and customer support did not really help me out
No benefits realized with Cloudflare CDN
Automatic image compression, Automatic Web Application Firewall, and easy to implement Content Delivery Network. The overall product offering is great but very expensive beyond the first level.
Customer Service is Awful! Even for the Paid version! We became locked out of our account, because of a mistake that we made. When we asked for support, it was impossible to get the problem resolved. The support staff didn't read the notes on the ticket, didn't understand what was going on, gave solutions that didn't work at all, were just completely incompetent. They took 3-4 days between some responses and overall were uninformed.
DDoS Mitigation and CDN delivery as well as speed improvement and reduced bandwidth
Back end functionality Good - Simple to use and set up
"Cloudflare is a system used for boosting page load speeds, this provided some limited speed improvements when checked with Google Page speed checker. However it has many downsides including IP and functionality issues, so this may suite a basic single page non interaction site. However I would warn against any other types of site using as any minimal improvements are massively outweighed by the issues. Also Cancelling is almost impossible and Cloudflare try to avoid at all costs - So Beware. Think twice before using due to potential issues also Easy to Sign Up - Difficult to Leave" Customer Support Non Existant!
Tried to increase website speed.
