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Confluence
Collaborate and Create Together
4.1
(3,708)
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Confluence Reviews & Product Details

Confluence Overview
What is Confluence?

Confluence is a collaboration and knowledge management platform. It is often used by teams to create, organize, and share content within organizations in a seamless and centralized way. Confluence offers tools such as knowledge base creation, document collaboration, as well as task management tools that allow teams to work together more efficiently. It also provides a central hub where users can share and collaborate with ease.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
Social Media
Confluence Categories on Findstack
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Confluence Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Confluence Features
AI-Powered Suggestions
APIs and SDKs
Alerts and Notifications
Analytics and Reporting
Automated Workflows
Bulk Editing
Collaboration Tools
Content Categorization
Content Management
Content Recommendations
Custom Fields
Customizable Templates
Document Import/Export
Feedback and Comments
Image and Video Support
Integration Capabilities
Knowledge Sharing
Mobile Accessibility
Multi-language Support
Real-Time Updates
Role-Based Access Control
SEO Optimization
Search Functionality
Self-service Portal
Single Sign-On (SSO)
Third-party Integrations
Ticketing System Integration
User Permissions
Version Control
WYSIWYG Editor
Confluence Media
Confluence video thumbnail
Confluence 0
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Confluence Screenshots
Confluence screenshot 1
Confluence screenshot 2
Confluence screenshot 3
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 25, 2025
Confluence Logo
3,708 Confluence Reviews
4.1 out of 5
Enterprise (> 1000 emp.)
Apr 02, 2019
 Source
Overall Rating:
4.5
Hung V. avatar
Hung V.
Solutions Architect
Share
"Great tool for documentation sharing"
What do you like best about Confluence?

We use Confluence as a centralized location for storing our project document with on-premise deployment. Our staff uses Confluence to create project stuff such as meeting notes, requirements, guideline and research reports, it is easy to create content and sharing with the necessary user, keep track of history change, comment and review. It works great with other Atlassian tool such as Jira, Jama, we could create detail requirement in Confluence and manage it in Jama, create relate ticket in Jira

What do you dislike about Confluence?

attachment management is not good, hard to delete the old attachment, the UI and menu is not clear enough

What problems is Confluence solving and how is that benefiting you?

We use Confluence to store our project requirement, sharing a document, guideline, meeting minutes, so in all other tools: Email, Jira, Jama.... just need to refer to Confluence. We use user permission to limit access to specify project content

Mid Market (51-1000 emp.)
Apr 02, 2019
 Source
Overall Rating:
4.5
Kaylynn V. avatar
Kaylynn V.
Scrum Master
Share
"Document Organization"
What do you like best about Confluence?

Confluence is a great solution for sharing documentation across a large network of employees. The permission options can be customized perfectly for various departments, from read only access to full editing permissions and more. Linking to Jira is hugely beneficial to tie documentation to actual pieces of work and everyone loves that feature.

What do you dislike about Confluence?

Chart formatting is rough. If you make a table and resize it in any direction, everything moves, gets jumbled around and no longer lines up. It's a massive nightmare. Also, something happens during the save state of tables, when its reopened, some cells get smaller and can no longer be edited, which absolutely stalls collaboration on documents across the company. This also causes embarrassment when presenting in front of key stakeholders and the software decides to develop a mind of its own.

What problems is Confluence solving and how is that benefiting you?

Linking Jira to Confluence is really handy for my company as we design software using agile. Our development work lives in Jira and all meeting notes and documentation lives in Confluence and everything ties across those 2 pieces of software really nicely and without much effort. Nesting in the side bar to keep everything organized is an appreciated feature.

Mid Market (51-1000 emp.)
Mar 28, 2019
 Source
Overall Rating:
4.5
Yael K. avatar
Yael K.
Event Coordinator, Association Events
Share
"Great, easy to use and tracks all edits"
What do you like best about Confluence?

I like the simplicity of Confluence. We use it primarily for knowledge sharing on projects and event/client specific information. We also use it to display internal information like training material, company phone book, etc.

What do you dislike about Confluence?

There isn't anything specific that I don't like about Confluence.

What problems is Confluence solving and how is that benefiting you?

Confluence is the space where we collaborate cross-departmentally to share information across multiple clients and programs. We use it primarily as a shared space to find resources and collect data to disperse among different departments as a knowledge base.

Mid Market (51-1000 emp.)
Mar 26, 2019
 Source
Overall Rating:
4.5
Amit R. avatar
Amit R.
Adf Developer
Share
"JIRA Confluence is good to use for defect managemnet"
What do you like best about Confluence?

You can track ticket, who is working on it, log the time you worked on defect

What do you dislike about Confluence?

When you attach a file the comments are posted in comments section and not with the attachment. Make sit hard to understand which comment refer to which attachment

What problems is Confluence solving and how is that benefiting you?

Defect, enhancement tickets tracking is made easy with number of hours worked on

Mid Market (51-1000 emp.)
Mar 19, 2019
 Source
Overall Rating:
4.5
Amit Kumar B. avatar
Amit Kumar B.
Senior Engineer
Share
"confluence- conference providing the best integration with jira"
What do you like best about Confluence?

the title itself describes about confluence performance.it is the excellent software which is finely coordinated with the software jira.conferencing gets peculiar.safety part of the information is good and all the documents are keep updated.well this easily get installed in mobile app and easy to retrieve the data.by this tool one can gather all the information and put in one area.so the watch of the data is easier and easy to handle.all the documentation of data updated by this tool easily.this tool is user friendly.it is good to say that it is a very straight forward tool that makes the team members to work in real time.well confluence is the tool which combines all (cloud service,meeting space,social platform ,knowledge) .this all speeds up and so collaboration of team members can be done easily and more easily.as one get using this tool it will be fond of it as it is easy to use and to configure.this software provides non techinal employees ability to create formatted external and internal facing sites.overall this software is awesome and decent for capturing the data and share among the team members.

What do you dislike about Confluence?

well honestly , there is no point that i consider for dislike of this tool.

What problems is Confluence solving and how is that benefiting you?

this is the excellent software with easy collaboration of team members on topics like documentation whether on new topic or previous one. it makes data easy to gather and convenient.this software also provides a feature of notification through e-mail to aware the users time to time .well this tool keeps the routine of the organisation simple and productive nature.

Enterprise (> 1000 emp.)
Mar 09, 2019
 Source
Overall Rating:
4.5
RM
Rutvik Kumar M.
Rpa Operations & Support Engineer
Share
"Awsome one for Documentation"
What do you like best about Confluence?

I like that we can keep updating any kind of documents and also all the information is encrypted based on the user while it is pulling out from DB, Every team member have access to edit and share information is a good tool to keep everyone updated, I like that it provides different templates to create wikis and also the facility to connect every information and every document.

What do you dislike about Confluence?

Logging into Confluence if you have any type of security is somewhat difficult and doesn't always take the first time around. They can have an SSO or AD drive to get rid of it.

What problems is Confluence solving and how is that benefiting you?

Customer support services.

Mid Market (51-1000 emp.)
Mar 03, 2019
 Source
Overall Rating:
4.5
Umang A. avatar
Umang A.
Quality Assurance Intern
Share
"Confluence is very helpful tool to collaborate the work and share knowledge among team."
What do you like best about Confluence?

The confluence is user friendly. One can easily search the page which he is looking in confluence. In confluence one can easily share the knowledge by creating the page on it. One can do the planning of the work in confluence. The team members can collaborate there work in the confluence. Using confluence, one can give specific task to user. Also we can write meeting notes on confluence, project requirements. Also all the users are notified when some changes are made. The changes which are being made is also highlighted so that one can get clear idea of change. In confluence, we can track each and every version and can switch to any of page. Files are also automatically versioned. Confluence has organized workspace. One can create space for team, project or department to share information and to keep the work organized. One can do announcements on confluence. Confluence restricts content at the three level: Global, Space and per page.The confluence can integrate with JIRA which I like the most. The task in JIRA can be linked with the confluence page. So, the integration with JIRA, organized workspace, collaborate from anywhere, page versioning granual permission control are feature which I like the most in conflunece.

What do you dislike about Confluence?

In confluence when some issue arise, it is difficult to understand what's wrong. The document editing in confluence is not so good. One cannot copy only one column from the table. Updates are much behind the times.

What problems is Confluence solving and how is that benefiting you?

With the help of confluence, I am solving the problem of uniformity.The template is being made in confluence and if someone want to share something they have to follow the template, due to this the uniformity problem is being resolved. With confluence, I am managing my work. I am tracking my work with the confluence. I can easily share my findings and knowledge with my team. I can easily integrate my work with JIRA. The version control of confluence is very helpful. The interface is user friendly. Also the macros, provided by confluence is very useful.

Small Business (50 or fewer emp.)
Feb 27, 2019
 Source
Overall Rating:
4.5
MT
Melodee T.
Associate
Share
"Adaptable, easy to use collaborative space for sharing and document management"
What do you like best about Confluence?

Not provided

What do you dislike about Confluence?

Not provided

What problems is Confluence solving and how is that benefiting you?

Not provided

Mid Market (51-1000 emp.)
Feb 19, 2019
 Source
Overall Rating:
4.5
John S. avatar
John S.
Technical Team Lead
Share
"Good for ticketing process but cumbersome for agile development"
What do you like best about Confluence?

It has some good options for tracking/reporting/collaborating.

What do you dislike about Confluence?

There is no simple to-do/checklist option for simple tasks.

What problems is Confluence solving and how is that benefiting you?

We use this for our development planning and BUG reporting.

Small Business (50 or fewer emp.)
Feb 14, 2019
 Source
Overall Rating:
4.5
ciara b. avatar
Ciara B.
Freelancer, Consultant
Share
"Confluence is easy to use, with a great UI"
What do you like best about Confluence?

Our organization uses Confluence because it's a great collaboration tool and document editor. It's got a great U.I. it's easy to use and integrates with Jira and Zendesk.

What do you dislike about Confluence?

Can't say that I dislike anything about it so far. The only thing I hope they improve is the free training support that they have. I wish they would offer free training up until the Mid Level User range.

What problems is Confluence solving and how is that benefiting you?

The biggest reason we use Confluence is the collaboration aspect, the easy WYSWYG editor and the biggest sell is that it can sync to your ZenDesk Database.

Mid Market (51-1000 emp.)
Jan 30, 2019
 Source
Overall Rating:
4.5
JB
Jay B.
Engineering Intern
Share
"Everyone needs structure in their life"
What do you like best about Confluence?

Confluence functions as a great tool to document and structure business processes in a secure environment. Confluence operates as far more than just your typical knowledge management system in that you can collaborate with your team to document things in real-time.

What do you dislike about Confluence?

Page edit features are pretty minimal. It would be nice if there were more text/page formatting options available.

What problems is Confluence solving and how is that benefiting you?

We are using Confluence to host our knowledgeable.

Mid Market (51-1000 emp.)
Jan 27, 2019
 Source
Overall Rating:
4.5
Hridyapal B. avatar
Hridyapal B.
Content Project Manager
Share
"Confluence - Bank of knowledge!"
What do you like best about Confluence?

At SAGE Publishing, Confluence is widely referred to as the one stop knowledge bank where anyone can visit for more information on a given topic or process. Almost each and every department of SAGE has its own Space on Confluence which is accessible to all.

What do you dislike about Confluence?

Sometimes the all white interface can become monotonous for the eyes. Also, it would have been great if the tables had thicker borders.

What problems is Confluence solving and how is that benefiting you?

Confluence is being used as a knowledge powerhouse/bank at SAGE Publishing. It is extremely useful for a new employee as he/she can simply flip through the pages to get a quick overview of his/her department.

Enterprise (> 1000 emp.)
Jan 27, 2019
 Source
Overall Rating:
4.5
Pinky M. avatar
Pinky M.
Senior Business Analyst
Share
"Confluence_Review"
What do you like best about Confluence?

Good for collaboration with other projects. Integrates well with other tools. Allows customisation. Easy to learn.

What do you dislike about Confluence?

Advance search or filter facility is not available. Improvements suggested for the software is not handled very directly and usually goes through a voting process.

What problems is Confluence solving and how is that benefiting you?

Collaboration and Information Management Tool-helps in project management, communication within projects/teams and file sharing

Mid Market (51-1000 emp.)
Jan 23, 2019
 Source
Overall Rating:
4.5
MM
Marlon M.
Software Qa Team Lead
Share
"New forms of online collaboration"
What do you like best about Confluence?

As soon as you enter Confluence, you realize that they have dedicated themselves to explaining enough for you to understand everything perfectly. Confluence is a software that allows you to work online with different teams of your company. I am the head of Software and it is very useful to have tools like this, since you can work in groups in the same project. On the other hand, it is very visual, it allows the implementation of images, videos, which makes it easier to collaborate with projects that involve more visual aspects.

What do you dislike about Confluence?

Confluence does not have anything to consider really negative, I think it is an application with a simple and careful interface. The only thing that could perhaps improve would be to add more styles within the program, but otherwise, I have no complaints about this program.

What problems is Confluence solving and how is that benefiting you?

Teamwork tools such as Confluence generate a better division of labor and a simple division of roles. Within very large projects there will always be different teams that have to do different activities, therefore, confluence, allows images, videos, texts, that are modified, that those changes are communicated to the rest of the members and also allows you to be aware of any novelty introduced in the project. Any team will work better and will improve their productivity by having a teamwork tool like this one.

Enterprise (> 1000 emp.)
Jan 22, 2019
 Source
Overall Rating:
4.5
PK
Prithav K.
Tester
Share
"A new "wikipedia" at our workplace "
What do you like best about Confluence?

We have been using confluence from past many years in our organization and I have seen the importance of Confluence. It is wikipedia in our organization and if we need anything to know about any application, Confluence is the only place to have the knowledge base. Its a library in our organization to have known all the things.

What do you dislike about Confluence?

Confluence sometimes act weird where it doesn't update the edits we do on page. This allows us to work with the Admins and look around for the issues that's happening to Confluence and if required raise a ticket against Atlassian. Also, the UI is little old and quite too simple.May be they can work on enhancements and add some new features and integrate with other tools too.

What problems is Confluence solving and how is that benefiting you?

We have realized a lot of benefits with Confluence such as a good knowledge base of our organization. This helps a lot of new joiners to just browse through Confluence pages and get the insight of our organization/projects that are they going to work on.

Small Business (50 or fewer emp.)
Jan 21, 2019
 Source
Overall Rating:
4.5
Siddhant W. avatar
Siddhant W.
Sdet Manager
Share
"A great knowledge base for most corporate unlike Sharepoint based services"
What do you like best about Confluence?

It is really easy to store and view data and refer materials as and when required for internal uses. I love the overall user interface as it seems really easy to use. I have used Sharepoint based services (SBS) previously, however, this seems to be a really simple and great tool. The provisions for others to comment, like and share the knowledge base with other members/resources makes this application really flexible. There are additional provisions like Save for later, watch or share the articles through different mediums.

What do you dislike about Confluence?

There could be more add-ons or integrations within the tool like notifying users if there is a section update or so. Nothing personally I dislike up to now as its just been a month evaluating and using this tool.

What problems is Confluence solving and how is that benefiting you?

It is really easy to view documents and materials for internal references or similar.

Mid Market (51-1000 emp.)
Jan 21, 2019
 Source
Overall Rating:
4.5
JD
Jainil D.
Software Intern
Share
"A must use collaboration tool !"
What do you like best about Confluence?

Provides fantastic capabilities for collaboration and integration. Divided into spaces workflow very well, provides very nice access and rights management, various objects like images diagrams can be inserted. The best part is its integration with other attlassian products like JIRA and bitbucket.

What do you dislike about Confluence?

Complex for naive users to understand its features and capabilities at first. User interface customization can be increased for better understanding, like material ui. Formatting appears differently on different browsers in some cases.

What problems is Confluence solving and how is that benefiting you?

Managing projects documentations and team collaboration and contribution on a project.

Small Business (50 or fewer emp.)
Jan 05, 2019
 Source
Overall Rating:
4.5
VM
Vanessa M.
Marketing Assistant
Share
"A collaboration software of a kind"
What do you like best about Confluence?

Confluence is an app that is used to assist groups with collaborating and offer information productively. With Confluence, your clients can make pages and online journals which can be commented on and altered by all individuals from the group.

What do you dislike about Confluence?

You are unable to have two pages with the same title in the same namespace. This is a bit of an issue when you tend to have repetitive titles.

What problems is Confluence solving and how is that benefiting you?

You will have the capacity to make a guide effortlessly, make notes containing agenda, make a learning base and unify everything in one place. You can likewise join documents, similar to your exceed expectations arranging and show it on a page for more comfort.

Mid Market (51-1000 emp.)
Jan 04, 2019
 Source
Overall Rating:
4.5
KS
Kruti S.
Software Programmer
Share
"Worth a look"
What do you like best about Confluence?

Confluence is a great tool to keep oneself organized and communicate effectively with the rest. It's simply great to to have your own customized pages and calendars with some impressive templates.

What do you dislike about Confluence?

I haven't yet come across any such thing that i dislike about it.

What problems is Confluence solving and how is that benefiting you?

I use it for collaborating with my team members. It helps a great deal in managing the projects data, documents, etc. in terms of easy access as well as easy sharing.

Enterprise (> 1000 emp.)
Jan 02, 2019
 Source
Overall Rating:
4.5
NA
Natasha A.
Analista Corporativo
Share
"It is an excellent team collaboration tool, which you should not stop using"
What do you like best about Confluence?

It is excellent for team collaboration in the creation of our content and work management, we do not always have time for meetings even with people from your work environment, it is a very useful application in that sense, you can include multimedia resources, plan projects , schedule meetings, comment, leave notes to another team member

What do you dislike about Confluence?

It does not contain a single tool that helps to carry out a comprehensive project monitoring

What problems is Confluence solving and how is that benefiting you?

The organization has been paramount, we have been able to sort and list our activities, establishing priorities for its realization, managing to maintain all the active work team in the fulfillment of its activities

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