ExpressPigeon Reviews & Product Details

Express Pigeon is a first class platform that drives 'Inboxing' with the best of them. We've long had relationships with several of the biggest name ESP's. ExpressPigeon is in many respects as good, or better.

Nothing at this point, save some data segmentation features we'd like to see eventually added.

We're providing email marketing services for some of our clients and leverage companies like ExpressPigeon for that purpose.

Great deliverability. Incredible customer service. Easy to use. Very powerful editor.

We actually don't dislike anything. Love this service.

Great open rates, easy to design emails.

Easy to use, incredible customer service, and very reasonably priced.

Nothing, the service and team are really great.

Email marketing solved!

Easy to communicate with support... solved deliverability issues and helped climb our clients open rates. Template easy to build.

Nothing to mention that I dislike. All issues are solved when working with support.

We use EP for many different clients and send thousands to hundreds of thousand emails to our client lists each week. Opens are extremely important and lists vary - they help us realize each lists potential.

- Highly customizable and user-friendly design editor. Inbuilt features for editing images, cropping etc make it hassle-free to create newsletters. No HTML required (though can be customized). Has really cool features like Calendar, Personalization, Sharing newsletter between accounts etc. - Autoresponders, work pretty well - Custom fields for list segmentation are very useful - Great customer support

- Cannot do spot A/B Testing on Entire group (50/50)

- Customer Engagement and Re-purchase - Increase website traffic and revenues - Improve & Test out campaigns and promotions

fast and easy email template builder. UI is easy to understand for new users

could use more robust reporting for one-off needs

Focusing on email delivery on ISPs that suite our subscribers. Straight forward statistics

it is user friendly and helps us track data.

It crashes a lot and is sometimes slow but other than that, I dont have any issues.

it helps us communicate in a user friendly way with clients and customers

The interface to build the emails is very simple, drag and drop. You can create a professional looking email with a few simple clicks.

We use a marketing automation tool and ExpressPigeon does not integrate, therefore we're unable to track our clicks, opens and engagement with our emails sent through the platform. We have also had an issue with emails going to SPAM. Internally we've added the IP to our server so it will not be blocked internally, however we cannot do that for external recipients.

With EP we were able to get our monthly newsletter back in action every month and we're able to have intro level people help build and populate the templates every month. We also have an internal newsletter weekly that helps to build company moral and appreciation. The EP platform makes this all very simple.

The program UX is very well designed helping make the entire experience both positive and simple. Some great standard features (ability to move various columns dependently, ability to layer graphics and text, and its ease to duplicate content boxes) are done very well.

There are some advanced features that would make the entire email marketing process more robust. They include: 1) ability to make edits via html code as necessary 2) ability to integrate with a registration/ payment process for events and 3) ability to do more complex A/B testing that allows for further target segmentation.

We use email marketing primarily to communicate with our customers. Our goal is to further break down our customers into greater segments for more specific messaging. We also communicate with leads to learn more about our services.

ExpressPigeon's elegant interface ensures ease of use and speedy installation. The platform's excellent customer service enriches the experience by giving prompt assistance. Its dependable performance encourages frequent use for campaign scheduling and sending. ExpressPigeon provides a comprehensive toolkit with a rich range of capabilities ranging from customized templates to extensive analytics. Furthermore, the platform's smooth integration capabilities contribute to a unified workflow that accommodates a wide range of software requirements. ExpressPigeon is a tempting alternative for effective email marketing because of its user-friendliness, rapid implementation, outstanding support, stability, feature richness, and adaptability.

ExpressPigeon, while generally admirable, has certain flaws. Although customer service is responsive, more thorough self-help documentation would be beneficial. The frequency of use is determined by individual demands, and individuals who want constant, real-time involvement may desire more robust features in this regard.

ExpressPigeon addresses core email marketing difficulties by providing efficient campaign administration, tailored automation, extensive analytics, and improved deliverability. The simple interface streamlines procedures, saving time and money. It optimizes interaction and guarantees emails reach inboxes by focusing on data-driven decision-making. This comprehensive solution improves the efficacy of email campaigns, allowing customers like me to maximize campaign success while simplifying the whole email marketing experience.

I like its user-friendly interface, customizable templates, advanced automation capabilities, and powerful analytics tools. Which allows us to track the performance of their email campaigns in real time. Additionally, it offers features such as A/B testing, list segmentation, and integration with popular e-commerce platforms, making it a comprehensive solution for businesses looking to enhance their email marketing efforts.

Although the reporting features are functional, they could be stronger.

ExpressPigeon is an email marketing automation platform that helped to streamline email communication and increase marketing performance. It offers email campaign creation and customization, list management, automation, segmentation, A/B testing, and analytics tracking.

Clean interface, ease of use, personal relationship with company, and easy access to support

Nothing at the moment. A few additional features would be great but no complaints!

EP has been a highly competitive alternative to other mass email providers such as Vertical Response with increased analytics and better delivery rates.

What I like best about ExpressPigeon is the ease of use, the clarity, the templates that are found to choose from, the professional look of the newsletters, the ability to track in details the analytics of the campaigns after sending them to clients, and the blog section that gives helpful information and tips.

The only thing that I dislike within ExpressPigeon is the color selection within the newsletters (colors in a circle form). When I need a certain color, I have to google the Hex Color Code in order to input it into the newsletter; that could be a bit time consuming and not that handy. I have to google the codes, because I find it a bit confusing to choose the color from the color circle.

We previously used a number of Email Marketing Platforms where we suffered from low deliverability rate. Using ExpressPigeon definitely solved this problem and allowed us to track the performance of the campaigns in details. The Analytics also allowed us to follow up with those who opened or clicked on the newsletter, which is also a great advantage.

ExpressPigeon is a powerful, efficient, user-friendly email marketing platform. I have used the service for 6 months. The email editor is fantastic. Super-easy to use, flexible, and clean. The emails look great when delivered. The list management services also work extremely well, with reliable suppressing of invalid or unsubscribed accounts and a variety of useful ways to organize and manage email lists. Customer service agents are reliable and responsive. ExpressPigeon delivers a fantastic enterprise-grade service at a fraction of the cost of Constant Contact or Mail Chimp.

There is very little that I dislike about ExpressPigeon. The reporting features could be stronger, but they get the job done. I would hope in the future to be able to drill more deeply into the user engagement data, at both individual and aggregate levels of analysis.

I write and publish a blog called Jeremiadus that includes an email component called the Journal of Jeremiadus. Jeremiadus is an experiment/experience in literary journalism. I use ExpressPigeon to mail the Journal of Jeremiadus to more than 10,000 recipients. ExpressPigeon lets me instantly reach a broad base of users, and gives me the confidence that people on my list will engage at high levels with the service I provide, knowing that it is reliable and that they can reply or unsubscribe with ease. ExpressPigeon allows me to accomplish these goals at a price significantly below the services offered by Constant Contact and Mail Chimp.

ExpressPigeon has the best editor in the market

ExpressPigeon needs to have a Zapier integration

Newsletters, email marketing. Ease of use.

ExpressPigeon is incredibly easy to use. You can go from creating an account to sending a beautifully created email to your ENTIRE contact list in minutes! The system lends itself to be simple yet powerful, a huge plus in a world full of bloated and confusing email marketing tools.

Nothing floats to the top of my mind. I switched to ExpressPigeon because I was tired of MailChimps "tunneled" UX interface, where you had to complete step 1, 2, 3, without an easy ability to "jump" to where I wanted to in their application. MailChimp's customer support, while always attentive, wasn't as nearly personal as ExpressPigeon has been. ExpressPigeon has been much more responsive to my custom integration needs, giving me the support I need to keep email an easy part of my business responsibilities.

Transactional email! We originally joined ExpressPigeon for the email marketing capabilities, but quickly discovered how easy it was to integrate transactional emails into our system by utilizing their tools. ExpressPigeon has been a huge help in us sending out our email newsletters, lead follow-ups for our sales & marketing teams, managing our contacts to see who is responsive to what, and, as mentioned before, the easy of use for transactional emails. The transactional dashboard has been so so so informative for us!

ExpressPigeon is a great email service - everything you'd expect from a business-critical service. It's reliable, consistent and easy to use. The best feature is the support from the EP team. After years of poor support from other email services, being able to talk with the EP team when issues or questions do arise is refreshing. Another benefit is consistent product upgrades every quarter, which is again unique in the email service industry.

We had to go through an integration project to get ExpressPigeon functioning similarly to our previous email provider. It required product and engineering time but the outcome was great. EP even contracted engineering support during the integration, it was a good experience overall, despite the distraction.

Our business sends emails to our customers daily and email is a business-critical activity. We switched to ExpressPigeon for the dedicated support and have not been disappointed. If you've ever been frustrated by other email providers unwillingness to engage and have a conversation, EP will be a breath of fresh air.

Their delivery platform is amazing. We were able to whitelabel our own private IP pool which greatly improved our delivery and subsequently, our ROI. The customer service is second to none, with quick responses to all of my questions. The team understands our business model and has made some great suggestions to improve our approach. We required custom reporting that allowed us to see open and click statistics across all of the different IPS like Gmail, Yahoo, MSN, etc. along with the actual SMTP codes of rejections. ExpressPigeon's development team completely reworked their reporting interface to accomodate my request. You simply won't get that level of support from the other ESPs.

Noting to dislike, really. The previous reporting interface was my only complaint, and they fixed that right away. I will say that each ESP has a different way of managing campaigns and lists, and the way that EP handles it took me a little time to get used to. That said, once I got used to their platform the ease getting email sent is second to none.

We have a large mailing operation and send over a million messages each month to our members. Deliverability is our #1 problem, and working with the team at ExpressPigeon we have been able to address some of our biggest mailing challenges.

The system thinks like a marketer/designer does. When I want an image somewhere, I just drag and drop it there. When I want to change the dimensions of a column, I just click and drag. No goofy coding and no "fixed" parameters. I can be free to create as much as I want - and deliver content to my users in a way that works for me. I've paid for the "big guy" systems at $20-$1,000 per month - and for email newsletter delivery, nothing comes close in features and value to ExpressPigeon.

I'd like to see them add some more digital marketing features over time - like campaign series that trigger based on certain rules etc. Also, they need to stay ahead of spammers so that their IP addresses don't get flagged by gmail etc. They seem to be doing a good job - but there's always room for improvement. Some of our newsletter recipients say they got notification in their gmail account that the IP address sending the mail has been known to send spam emails. That's not their fault - but got to stay ahead of the spammers.

Quick communication with our audience on the fly The ability to create beautiful newsletters within minutes

Love this program! Very easy to use and has a lot of great features such as embedding youtube videos, google maps and countdown clocks! Highly recommended to someone who wants to reach out to their clients but has little time to mess with HTML and formatting.

There isn't much I dislike about this program but what I would like to see is being able to copy and save texts and other banner formats for future use. I use a base line with my info on the bottom of each email campaign and I find myself having 2 pages open in order for me to copy and paste the text and info into a new email.

The layout is clean and neat and the split columns really adds a nice touch. I have gotten compliments on the clearness and attractiveness of our emails from our patrons - which is great!