ExpressPigeon Reviews: 4.7/5 — Highly Rated

As a non-technical marketer in a technical world, EP has the best newsletter designer in the business.

I would love to see a more social or advanced newsletter template library.

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I love the drag and drop functionality. It allows you to create your own template to fit the needs of your content vs. having to use a stock template forcing your content to fit it.

There really isn't much I dislike. I think the only thing would be the integration on the API level with other platforms on the market. There are some wordpress plugins that I use that integrate with constant contact, aweber, etc. I would love to see Express Pigeon on there as well.

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The designer is extremely simple to work with and EP has incorporated some nice touches including embedded Youtube videos which will play on the web hosted version of the email. Their support has been even more fantastic, they are extremely responsive and complete what they say they will. I've also been very happy with the transactional API

Copying and pasting formatting from once cell to another removes the formatting. Wish we had the option to remove.

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What my company and I like the most about Express Pigeon is that it is easy to use and intuitive. The two people that use it the most in my office are the least tech and design savy, but have found EP to be as easy as any software we've ever used. On top of that Igor and his staff are unbelievable attentive. My colleague had an issue at 1am and he got an email back immediately. Although I can't say to expect that type of service (and we didn't) it seems to always be similar.

There's not much to dislike. Compared to what else is out there, EP is hard to beat. A company to look out for.

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I'm a huge advocate for making things simple for the user, which is exactly what EP has done. You don't have to be technical to use this tool. It's very simple, flexible, and the customer service is fantastic. I've used almost all of the other email marketing services and this is by far one of my favorites!

As with any new website or startup, there's bound to be a few kinks that need ironed out, but overall there's nothing that I dislike about Express Pigeon. I've suggested a few tweaks here and there and the Express Pigeon team has been very receptive to feedback, which is a huge plus in my book.

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Many of emails are started off with blaze of publicity, with high profile and with significant levels in growth of the product services. ExpressPigeon gives initial burst of that enthusiasm to the audidence who use the product services.

Considering improvement is critical espically for ecommerce and marketing needs are just not for limited period plods and starts to wane.

Mainly background mode of operations with appreciable results which are responded to maintain interest and commitment of the product service. An efficient email management tool for product service to retains it's impetus during such periods.

The user expericed it give it easy to use and it helps to make the email campign easily as it comes with the marketing automation tool to create eamil campign for different project. It offers tracking facility which i can good in it to track the campgin.

The features and tools for campign I found is basic and limited which I see as the drawback for big campign.

The delivery rate in it is fast as compared to other which personally helps my buisness lot as I have to send almost 1000s mail in a day for marketing to the subscribers. Basically helps me to write mails in mass.

With ExpressPigeon I am able to plug in information into that template and also able to monitor what's going on when the subscribers get the emails.

The product is constantly evolving in reponse to new social media and technology developments.

I am able to gain valuable insights and communicate with those who want to hear from our brand. I feel good about that.

We have been very happy with Express Pigeon's customer service as we have implemented monthly communications with our ecosystem. They are always ready to assist in ensuring the distribution of our communications all the while managing the safety and security of our audience. As a marketer by trade this is critical in making sure our communications get to the eyes who want to see them.

Integrations of complex messaging tools is a limitation but not unique to this platform. Other platforms have similar limitations to users with small audiences like ours.

Express Pigeon has helped us manage and measure our communications plan. Providing necessary insights for us to be able to react quickly to the needs and wants of our audience.

Using it for transactional messages, it's simple and easy, which saves valuable time in smaller companies.

Nothing so far! It's working smoothly...

We use it for platform-specific internal emails and partially transactional messages. Setting up separate campaigns with separate layouts is easy.

Express Pigeon is very easy to use and produces a great email creation experience. Our team has a varying tech and design skills so being able to create templates with little coding experience is great. We have also hired consultants to work with us and they have liked the ability to write code to produce any number of designs and functionality. - Easy interface - Great design - Share templates across multiple accounts - Unlimited fields via transactional emails - Great customer service

We recently went through a review of other products like Express Pigeon and we found that Express Pigeon had all of those features if not more. The only problem was that we didn't know it. After a conversation with their great support team, we were able to learn how their software met or exceeded our needs. - All features are not marketed well for non-tech people - They need to brag on their functionality and market all of their abilities to non-tech audience

We are sending emails on behalf of our clients to their main customers to close out a donation or gift giving cycle. We white label these emails to support our clients via deep integration with EP templates. We have had great customer service and are using a private domain name that they help keep in good standing on our behalf.

- Highly customizable and user-friendly design editor. Inbuilt features for editing images, cropping etc make it hassle-free to create newsletters. No HTML required (though can be customized). Has really cool features like Calendar, Personalization, Sharing newsletter between accounts etc. - Autoresponders, work pretty well - Custom fields for list segmentation are very useful - Great customer support

- Cannot do spot A/B Testing on Entire group (50/50)

- Customer Engagement and Re-purchase - Increase website traffic and revenues - Improve & Test out campaigns and promotions

fast and easy email template builder. UI is easy to understand for new users

could use more robust reporting for one-off needs

Focusing on email delivery on ISPs that suite our subscribers. Straight forward statistics

The ExpressPigeon team is extremely responsive and you can tell they truly are passionate about their own product.

Some of the analytics that we got through previous providers weren't there but with their most recent update most of that has been covered !

We have always used email marketing providers for our twice daily emails to users but since utilizing ExpressPigeon the process has been much smoother, without frequent issues, and with better support.

I find their system very easy to use, and fast. Our company has also used Constant Contact and Mailchimp. The customer service and the overall platform from Express Pigeon is much better and cleaner than Mailchimp and significantly faster uploading than Constant Contact. The customer support is fantastic. Our emails get through at the same rate as the other services and Express Pigeons analytics much better and simpler to use.

I don't dislike either company but the issue we had with Constant Contact was as we grew, they could not grow with us and we have to make a change. Mailchimp is harder to use than Express Pigeon and their only customer support is through chatting which I don't like. Its slower than having a conversation and unfortunately that is their only option. Hated it.

Our goal with email systems like Express Pigeon is to inform our current customers about changes and new features and to reach out to potential customers about our service.

Simple and intuitive user interface. Built for marketers.

No complaints here - the feature set is somewhat limited, but the simplicity is the beauty of it.

Emails look better than ever.

The services provided when it comes to designing and sending emails is superb. The design view makes it easy to change up the format on the fly!

The process of updating contact lists is tedious and could really use an overhaul. I have to update on a quarterly basis rather than monthly because of the inconvenience.

We are using this service to send out a company newsletter with curated links back to our blog. Everyday we discover more benifits of this service

Besides a highly competitive price, ExpressPigeon has probably the easiest to use design interface of any email system we've used. You can drag and expand a column, drag and drop and highly intuitive modules. Also all templates are mobile friendly! For those who like data, you'll appreciate being able to see your deliverability rate. Most email systems don't disclose this data.

Not the most robust segmentation capabilities but I'm sure those features are coming.

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Designing an email is honestly so much simpler with their product than with the two others I have tried in the last three years. I used to take about 30 to 45 minutes to prep and send one email and with ExpressPigeon I would say it's maybe 10 minutes or less.

After about 9 months of using it, I don't have any significant complaints. Just little tweaks here and there that I hope they will make to the analytics, but that's about it.

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My favorite part of the platform is the design flexibility. I was able to build newsletters that reflected our branding, which was surprisingly difficult on a number of other popular platforms I've used in the past (Constant Contact, SendGrid and MailChimp).

Express Pigeon is still growing as a product, so it is hard to say what I dislike, anything that needed adjusting so far has been quickly changed. Right now, the only drawback is that it has slightly less integrations than some competitors.

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it is user friendly and helps us track data.

It crashes a lot and is sometimes slow but other than that, I dont have any issues.

it helps us communicate in a user friendly way with clients and customers

It has a fairly simple and easy-to-use interface that allows me to create my email marketing campaigns perfectly, in general terms, it complies with what it offers in its entirety: Create and manage email marketing campaigns in a simple, practical and fast, it is also provided with a wide variety of templates that allow me to customize and create high visual impact emails that help with the visual appeal in the sale of my products

It is a fairly basic application, compared to other applications it does not offer a great variety of functions to manage email marketing campaigns, it simply complies with what it offers, create and edit, so it would not hurt to try to do new integrations or improvements to this application

In essence, it has helped me in the creation of the email marketing campaigns of my company, since although I am still something new in this whole topic of digital marketing, I know that this type of tools constitutes a great ally to when it comes to nurturing the SEO positioning of any institution, so for me it was necessary to have a tool that would help me in this sense to do this kind of thing.

It's easy and seamless, I like that the interface is super simple and I can easily design good looking emails without much effort.

I would like to be able to search images in the gallery. We have so many images uploaded into our gallery that it's impossible to scroll to find one that is already in the library.

Express Pigeon makes it easy to manage different lists.

The interface to build the emails is very simple, drag and drop. You can create a professional looking email with a few simple clicks.

We use a marketing automation tool and ExpressPigeon does not integrate, therefore we're unable to track our clicks, opens and engagement with our emails sent through the platform. We have also had an issue with emails going to SPAM. Internally we've added the IP to our server so it will not be blocked internally, however we cannot do that for external recipients.

With EP we were able to get our monthly newsletter back in action every month and we're able to have intro level people help build and populate the templates every month. We also have an internal newsletter weekly that helps to build company moral and appreciation. The EP platform makes this all very simple.

The program UX is very well designed helping make the entire experience both positive and simple. Some great standard features (ability to move various columns dependently, ability to layer graphics and text, and its ease to duplicate content boxes) are done very well.

There are some advanced features that would make the entire email marketing process more robust. They include: 1) ability to make edits via html code as necessary 2) ability to integrate with a registration/ payment process for events and 3) ability to do more complex A/B testing that allows for further target segmentation.

We use email marketing primarily to communicate with our customers. Our goal is to further break down our customers into greater segments for more specific messaging. We also communicate with leads to learn more about our services.

The templates are great and the interface is very intuitive. ExpressPigeon makes putting together newsletters, email blasts, and customer content a breeze.

I'd like a desktop app, to be honest. I'm all for keeping everything in the cloud but I also like backing up things offline and being able to archive newsletters on my laptop would be great.

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I like the approachability of Igor and the team at EP. They are always willing to listen to feedback and provide insight based on what we need.

Some of the features lag behind competitors in the market. It would be great to see some high-level changes in lieu of some minor adjustments that are more incremental changes.

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