ExpressPigeon Reviews: 4.7/5 — Highly Rated

Express Pigeon is very easy to use and produces a great email creation experience. Our team has a varying tech and design skills so being able to create templates with little coding experience is great. We have also hired consultants to work with us and they have liked the ability to write code to produce any number of designs and functionality. - Easy interface - Great design - Share templates across multiple accounts - Unlimited fields via transactional emails - Great customer service

We recently went through a review of other products like Express Pigeon and we found that Express Pigeon had all of those features if not more. The only problem was that we didn't know it. After a conversation with their great support team, we were able to learn how their software met or exceeded our needs. - All features are not marketed well for non-tech people - They need to brag on their functionality and market all of their abilities to non-tech audience

We are sending emails on behalf of our clients to their main customers to close out a donation or gift giving cycle. We white label these emails to support our clients via deep integration with EP templates. We have had great customer service and are using a private domain name that they help keep in good standing on our behalf.

- Highly customizable and user-friendly design editor. Inbuilt features for editing images, cropping etc make it hassle-free to create newsletters. No HTML required (though can be customized). Has really cool features like Calendar, Personalization, Sharing newsletter between accounts etc. - Autoresponders, work pretty well - Custom fields for list segmentation are very useful - Great customer support

- Cannot do spot A/B Testing on Entire group (50/50)

- Customer Engagement and Re-purchase - Increase website traffic and revenues - Improve & Test out campaigns and promotions

fast and easy email template builder. UI is easy to understand for new users

could use more robust reporting for one-off needs

Focusing on email delivery on ISPs that suite our subscribers. Straight forward statistics

The ExpressPigeon team is extremely responsive and you can tell they truly are passionate about their own product.

Some of the analytics that we got through previous providers weren't there but with their most recent update most of that has been covered !

We have always used email marketing providers for our twice daily emails to users but since utilizing ExpressPigeon the process has been much smoother, without frequent issues, and with better support.

I find their system very easy to use, and fast. Our company has also used Constant Contact and Mailchimp. The customer service and the overall platform from Express Pigeon is much better and cleaner than Mailchimp and significantly faster uploading than Constant Contact. The customer support is fantastic. Our emails get through at the same rate as the other services and Express Pigeons analytics much better and simpler to use.

I don't dislike either company but the issue we had with Constant Contact was as we grew, they could not grow with us and we have to make a change. Mailchimp is harder to use than Express Pigeon and their only customer support is through chatting which I don't like. Its slower than having a conversation and unfortunately that is their only option. Hated it.

Our goal with email systems like Express Pigeon is to inform our current customers about changes and new features and to reach out to potential customers about our service.

Simple and intuitive user interface. Built for marketers.

No complaints here - the feature set is somewhat limited, but the simplicity is the beauty of it.

Emails look better than ever.

The services provided when it comes to designing and sending emails is superb. The design view makes it easy to change up the format on the fly!

The process of updating contact lists is tedious and could really use an overhaul. I have to update on a quarterly basis rather than monthly because of the inconvenience.

We are using this service to send out a company newsletter with curated links back to our blog. Everyday we discover more benifits of this service

Besides a highly competitive price, ExpressPigeon has probably the easiest to use design interface of any email system we've used. You can drag and expand a column, drag and drop and highly intuitive modules. Also all templates are mobile friendly! For those who like data, you'll appreciate being able to see your deliverability rate. Most email systems don't disclose this data.

Not the most robust segmentation capabilities but I'm sure those features are coming.

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Designing an email is honestly so much simpler with their product than with the two others I have tried in the last three years. I used to take about 30 to 45 minutes to prep and send one email and with ExpressPigeon I would say it's maybe 10 minutes or less.

After about 9 months of using it, I don't have any significant complaints. Just little tweaks here and there that I hope they will make to the analytics, but that's about it.

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My favorite part of the platform is the design flexibility. I was able to build newsletters that reflected our branding, which was surprisingly difficult on a number of other popular platforms I've used in the past (Constant Contact, SendGrid and MailChimp).

Express Pigeon is still growing as a product, so it is hard to say what I dislike, anything that needed adjusting so far has been quickly changed. Right now, the only drawback is that it has slightly less integrations than some competitors.

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