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Google Analytics
Insights for smarter decisions
4.5
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Google Analytics Reviews: 4.5/5 — Highly Rated

Google Analytics Overview
What is Google Analytics?

Google Analytics is a platform that runs on the internet designed to give users in-depth insight into their website traffic as well as user behavior. Google Analytics is well known for its ability to track site visitors, monitor website performance, and review user engagement so users can improve their visitor’s site experience and boost conversions.


Google Analytics is also often used as Digital Analytics of choice in Indie Hacker and Marketing tech stacks.

Company Google
Year founded 1998
Company size 10,001+ employees
Headquarters Mountain View, CA
Social Media
Managed by:
Axel Grubba
Founder
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Ask Questions about Google Analytics
What Google Analytics is best for?
How does Google Analytics compare to Open Web Analytics?
What are the pros and cons of Google Analytics?
Google Analytics Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Google Analytics Pricing
Google Analytics Features
A/B Testing
Anomaly detection
API Access
Attribution Modeling
Audience Insights
Automated Reporting
Behavior Analytics
Campaign Tracking
Cohort Analysis
Conversion Tracking
Cross-device Tracking
Customizable Dashboards
Google Analytics Media
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Google Analytics Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 15, 2026
Google Analytics Digital Analytics Software logo
6,280 Google Analytics Reviews
4.5 out of 5
Mid Market (51-1000 emp.)
Feb 09, 2018
 Source
Overall Rating:
3.0
Almu M. avatar
Almu M.
Video & Content Creator
Share
"An easy way to track your traffic in web"
What do you like best about Google Analytics?

The easy way for use tracking in your web and get graphics and data.

What do you dislike about Google Analytics?

It´s hard to suit the tracks and the panel to your preferences and interests

What problems is Google Analytics solving and how is that benefiting you?

Traking the users on my website and undertand their travel thought my content.

Small Business (50 or fewer emp.)
Jan 31, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Helped us identify audience traffic"
What do you like best about Google Analytics?

How easy it is to use, integrate into our sites and interrogate the data.

What do you dislike about Google Analytics?

Initially not that straight forward to setup but still an invaluable part of our online presence.

What problems is Google Analytics solving and how is that benefiting you?

Helped us rationalize of target audience and determine future advertising routes.

Enterprise (> 1000 emp.)
Jan 26, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Good Experience in Digital Project Management"
What do you like best about Google Analytics?

Very user friendly, and very easy to navigate.

What do you dislike about Google Analytics?

The lack of information on user device metrics by station site.

What problems is Google Analytics solving and how is that benefiting you?

I pull metric reports on station listeners, and digital engagement on station websites.

Small Business (50 or fewer emp.)
Jan 16, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Spam Traffic Frustrates Analysis"
What do you like best about Google Analytics?

The ability to view slices of traffic information is appealing; the standard reporting package is well designed.

What do you dislike about Google Analytics?

I don't trust the traffic date, because so many visitors originate anonymously or from unlikely sources in Russia.

What problems is Google Analytics solving and how is that benefiting you?

I use Google Analytics to better understand the impact of social activity on my website.

Small Business (50 or fewer emp.)
Jan 10, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Potentially good product, but not simple"
What do you like best about Google Analytics?

Google analytics provides a lot of useful data that would be more difficult to find elsewhere.

What do you dislike about Google Analytics?

It was extremely confusing to use. It's better suited for a company trying to select more data in mass than a small company with a smaller quantity of visitors. Also, some of the data seemed incomplete and difficult to sort and understand. Some also seemed possibly inaccurate.

What problems is Google Analytics solving and how is that benefiting you?

Google analytics helped me understand which demographics and areas were visiting my website. It was useful for learning how much traffic was local and how much was from farther away.

Enterprise (> 1000 emp.)
Jan 10, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"An interesting product "
What do you like best about Google Analytics?

Easy to see how many views your site gets and how often

What do you dislike about Google Analytics?

Can be a bit too complicated to view at times

What problems is Google Analytics solving and how is that benefiting you?

The ability to see just how popular out site is with accuracy

Small Business (50 or fewer emp.)
Jan 09, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Affordable "
What do you like best about Google Analytics?

I liked being able to link my analytics account with my SEO programs.

What do you dislike about Google Analytics?

I didn’t like the amount of time that needed to be spent in making statistics relevant.

What problems is Google Analytics solving and how is that benefiting you?

We are no longer using Google Analytics.

Small Business (50 or fewer emp.)
Jan 08, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Google Analytics is a difficult tool to use with a plethora of information"
What do you like best about Google Analytics?

The best feature of google analytics is that it's free and easy to implement to your website! It provides a ton of information about your audience, such as when they look at your website, how people reach your page, what devices people are using, how many page hits you get, and even the location of your audience. It shows this information over different time periods so you can see short-term and long-term viewership.

What do you dislike about Google Analytics?

Super hard to use and not very user-friendly. The interface definitely got improved after the April update where they overhauled the visual aspects of the website and the user interface. However, I think some of the data is not very intuitive and could use more explanations for what data is being presented.

What problems is Google Analytics solving and how is that benefiting you?

It allows me to characterize the audience of viewers that my photography website is reaching. It is also very helpful to see how promotion on instagram and facebook help link my audience to my website (as opposed to my audience directly typing in my website URL to view it).

Mid Market (51-1000 emp.)
Jan 05, 2018
 Source
Overall Rating:
3.0
LB
Lauren B.
Senior Analyst
Share
"Google Analytics "
What do you like best about Google Analytics?

It integrates information perfectly from google data studios & allows for beautiful visualizations that allow customers to see information in a creative way

What do you dislike about Google Analytics?

It was difficult to learn and get comfortable with using. Somethings take a lot of time to figure out some pretty basic things.

What problems is Google Analytics solving and how is that benefiting you?

It is a cost effective solution they provides a centralized location for data

Mid Market (51-1000 emp.)
Jan 02, 2018
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Not as user friendly as the rest of google products"
What do you like best about Google Analytics?

Link to the accounts availability and depth and breadth of information.

What do you dislike about Google Analytics?

I find google analytics really hard to use. Perhaps because I don't use it often but I think it really needs a rework.

What problems is Google Analytics solving and how is that benefiting you?

Access to how our website is resonating what people are looking at and when they are bouncing out.

Small Business (50 or fewer emp.)
Dec 29, 2017
 Source
Overall Rating:
3.0
Angela H. avatar
Angela H.
Digital Campaigns Project Manager
Share
"Great tool once you learn how to use it"
What do you like best about Google Analytics?

I like the detailed information that it provides. It provides more information about analytics than I even knew I was looking for.

What do you dislike about Google Analytics?

I feel like I needed to go through a lot of training in order to learn how to correctly use Google Analytics. Every business uses it somewhat differently I am sure, but there should still be a basic tutorial on how to find what you're looking for.

What problems is Google Analytics solving and how is that benefiting you?

We are learning what partners are best to work with based on GA and how many new customers they are bringing to us. The benefits are that we do not waste time on partners that are not going to bring new traffic to our website.

Mid Market (51-1000 emp.)
Dec 28, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"GA Review"
What do you like best about Google Analytics?

Gives a good overview of how your landing pages a working. It also shows the source of where things are coming from which is nice

What do you dislike about Google Analytics?

GA does not track symbols very well when they appear in URL's which can be a little annoying when tracking the path.

What problems is Google Analytics solving and how is that benefiting you?

How many people visit our pages shows us ROI when it comes to campaigns that we are running.

Mid Market (51-1000 emp.)
Dec 22, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"GA is good for wholistic approaches, but attribution errors exist. "
What do you like best about Google Analytics?

I love the ease of looking at all my marketing channels in one platform. You can really see the relationship between channels and gain key insights.

What do you dislike about Google Analytics?

GA needs to get a better attribution system down. I love that it has all the channels represented, but that being said it does not conform to all channel attribution models and some channels just don't function in the GA environment. For example any cross device or view conversions are not accounted for in GA and these are HUGE metrics for other channels that aren't just Google Adwords Specific.

What problems is Google Analytics solving and how is that benefiting you?

Across clients we are solving for multi channel attribution insights to really see the key values and benefits that each channel has in this omnichannel environment.

Mid Market (51-1000 emp.)
Dec 21, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Google Analytics ✅"
What do you like best about Google Analytics?

I like how organized the playform is, and how it’s easy to navavite and click on info icons if you are confused.

What do you dislike about Google Analytics?

The only negative is it is quite overwhelming at first, but the more you are in tool the more savvy you become.

What problems is Google Analytics solving and how is that benefiting you?

Trying to analyze the performance of our site, to track visitor behavior.

Mid Market (51-1000 emp.)
Dec 21, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Google Analytics Review"
What do you like best about Google Analytics?

I liked being able to go behind the scenes on the back end to see how client's websites were performing (traffic count, etc). This performance tool is very helpful to make clients aware of how their site is performing and what can be done to improve on certain areas that might need improvement. It is always nice to also see patterns to be able to relay to the clients as well.

What do you dislike about Google Analytics?

I disliked the user friendliness and all of the graphs and number charts can be overwhelming for someone who is new to this type of tool. It can be a bit confusing to navigate through too so, there is definitely a learning curve challenge to learn how to work with Google Analytics.

What problems is Google Analytics solving and how is that benefiting you?

Website performance is the business problem we are solving and helping the customer solve their problems to do better based on what the numbers are saying would be the benefit. That way, the client can be the strongest they can be on their websites.

Mid Market (51-1000 emp.)
Dec 19, 2017
 Source
Overall Rating:
3.0
EJ
Erik J.
Ceo
Share
"Google Analytics a must free tool"
What do you like best about Google Analytics?

Google Analytics gives me feedback not only to improve adds but basic traffic data and changes that can be made to improve traffic. I also like that you can connect it right to your adsense account.

What do you dislike about Google Analytics?

Some of the things in Google Analytics do are not clear on the data collection end and there is little to no help in finding out what the numbers mean.

What problems is Google Analytics solving and how is that benefiting you?

Traffic to websites and improving adds to maximize profits from google adds.

Enterprise (> 1000 emp.)
Dec 01, 2017
 Source
Overall Rating:
3.0
JZ
Julia Z.
Software Documentation Manager
Share
"Too complex and many spurious "visitors"
What do you like best about Google Analytics?

It's free and it's lightweight on your website so you're unlikely to get management pushback. Switching back and forth between multiple web properties' analytics is pretty easy. And you can fall deep down into all kinds of data about your users, including screen size, OS, location and ISP, and their path through your site.

What do you dislike about Google Analytics?

Insanely difficult to figure out how to extract the data we need. And then once we've figured it out, they change the interface and that way no longer works. Also, we get tons of 0:00 "visits" from China and Russia, which makes me feel paranoid... and they also really mess up the data set.

What problems is Google Analytics solving and how is that benefiting you?

We're always trying to figure out which pages are used most and which are helping our users in the best way possible so we can improve the ones that aren't so great.

Mid Market (51-1000 emp.)
Nov 29, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Could do better"
What do you like best about Google Analytics?

There is a lot of data available like geographic data, time of connection...

What do you dislike about Google Analytics?

Hard to use, i spend many time to configure it

What problems is Google Analytics solving and how is that benefiting you?

Evaluate my website performance

Small Business (50 or fewer emp.)
Nov 17, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Know how you're doing"
What do you like best about Google Analytics?

Clarity of the information, it really informs me.

What do you dislike about Google Analytics?

Doesn't give advice in how to improve analytics.

What problems is Google Analytics solving and how is that benefiting you?

Advertising

Small Business (50 or fewer emp.)
Nov 08, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Review"
What do you like best about Google Analytics?

Access to data.We like to use this product for access to data to better serve our clients.

What do you dislike about Google Analytics?

Interpreting data. It's sometimes painful to find what you need and then understand what youre looking at.

What problems is Google Analytics solving and how is that benefiting you?

understanding web traffic.

Mid Market (51-1000 emp.)
Oct 31, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Review of Google Analytic"
What do you like best about Google Analytics?

This is the best site to do research and analysis of your area of intrest

What do you dislike about Google Analytics?

Provisions of more and unnecessary ads that prevent the site working normal

What problems is Google Analytics solving and how is that benefiting you?

Doing research and information of products for my business

Small Business (50 or fewer emp.)
Oct 17, 2017
 Source
Overall Rating:
3.0
AS
Alex S.
Ecommerce Consultant
Share
"Massive Machine, Power, Almost Overwhelming"
What do you like best about Google Analytics?

Photoshop is an incredible state of the art tool and I definitely love it for that, and I have to say the improvements to things like masking have gone such a long way to make life easier especially for product photography but I know all photoediting in general. I feel like moreso than other companies, Adobe rolls out changes that reflect a lot of feedback from users and cut down work time.

What do you dislike about Google Analytics?

It's always going to be a 30-ways-to-do-the-same-thing type of tool, and they've gone miles and miles in terms of providing better tutorials, but what I'd really like is more options for setting up the different editing themes. They already have a few options but having to rebuild my toolkit and then saving it is sort of a pain considering the volume of different interface setups they already know different professions and professionals use.

What problems is Google Analytics solving and how is that benefiting you?

The biggest benefit of Adobe Photoshop is being able to build actions and run them especially when you've gotten your brochure or print-ready setup streamlined and a consistent product photography setup. Even amidst all the Saas photoediting solutions, getting a batch of photos right (and more tightly than you could in Lightroom) and still having the ability to tweak and perfect it to the detail you desire or need, that's still something only possible in Photoshop and it's such a powerful tool to have in your pocket.

Small Business (50 or fewer emp.)
Oct 12, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"A bit overwhelming, but great functionality!"
What do you like best about Google Analytics?

The ease of use - drilling down to minute details of who is visiting your site.

What do you dislike about Google Analytics?

It's almost too much information! It's difficult to parse out the layers and determine what exactly I'm looking at some times. Especially once you apply filters and such.

What problems is Google Analytics solving and how is that benefiting you?

We use Google Analytics to study how many unique visitors our site has, and what they do once on our site. This helps us determine if the time/effort used to develop content is worth the time cost.

Small Business (50 or fewer emp.)
Jul 31, 2017
 Source
Overall Rating:
3.0
MB
Martino B.
I Os Engineer
Share
"All the power in your hands"
What do you like best about Google Analytics?

So fast tool, easy selection period of time to analyse. Retrieve graph and all the data instantly, create your dashboard to analyse new features and conversion. This tool is 100% customisable so you can find your data for sure!

What do you dislike about Google Analytics?

As is so customisable, this tool is not so easy to understand. Most of the time I surf on the different section to find what I need. Dashboard can solve this problem but I need to create new one every time I what to observe a particular data.

What problems is Google Analytics solving and how is that benefiting you?

Realtime data, how this feature works? You can instantly watch data and if needed solve problems. You can also watch data over year to see your company trend.

Mid Market (51-1000 emp.)
Jul 28, 2017
 Source
Overall Rating:
3.0
JL
Jennifer L.
Management Consultant
Share
"Analytics"
What do you like best about Google Analytics?

Works great for small business, easy to use analytics tools

What do you dislike about Google Analytics?

Only good for small business, cannot support enterprise companies

What problems is Google Analytics solving and how is that benefiting you?

Data visualization and theories, results

Small Business (50 or fewer emp.)
Jul 13, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Informative yet cumbersome"
What do you like best about Google Analytics?

Real time data, customizable dashboards, performance tracking especially with multiple campaigns running. Great tool for A/B testing.

What do you dislike about Google Analytics?

Very difficult to master, almost need a full blown tutorial to really take advantage of capabilities

What problems is Google Analytics solving and how is that benefiting you?

Started a marketing campaign, needed the data concise and in one place. Being able to personalize a dashboard for the data that we need to study is ideal as some data needs reviewing daily and other data weekly or monthly.

Mid Market (51-1000 emp.)
Jun 13, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"I use this because it does the job not because I like it"
What do you like best about Google Analytics?

This is a very powerful tool that gives user valuable insight about our site's traffic performance. It's at the right price point of free, and is customizable so you can tailor it to your business needs. Their API makes getting data into other applications possible as well. All the data is very reliable.

What do you dislike about Google Analytics?

Exporting data for further analysis is a cumbersome process. The UI is not intuitive at all, only making sense to people who are experienced with Google analytics.

What problems is Google Analytics solving and how is that benefiting you?

Tracking metrics around traffic and custom events. We also use this to get a glimpse into who our audience is.

Small Business (50 or fewer emp.)
May 09, 2017
 Source
Overall Rating:
3.0
Rajiv M. avatar
Rajiv M.
Director
Share
"It works quite a bit"
What do you like best about Google Analytics?

We were launching a kick starter campaign for a company we were backing in ideation stage and the software gave us wonderful leads of downloads and use trends

What do you dislike about Google Analytics?

Some of the double clicks / downloads seemed misleading. The time graphs were very basic.

What problems is Google Analytics solving and how is that benefiting you?

We can segregate geographical information of the software users and app user pretty much . Regions where we need enhanced support are also evident

Enterprise (> 1000 emp.)
May 09, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Google Analytics, Easy to Use but Data Hard to Understand"
What do you like best about Google Analytics?

It's easy to get a historical overview of site viewership and things like that. The interface is also easily understandable, and I love that you can export data via Excel sheets. The graphical representations that you can create, as well as the custom dashboards you can make to easily access your information makes analyzing data easy.

What do you dislike about Google Analytics?

It can be hard to understand what the different "unique" counts and non-unique counts are (e.g. how exactly they count sessions and viewership). It took a lot of googling to really understand what exactly the numbers counted, in order to get an accurate understanding of my data.

What problems is Google Analytics solving and how is that benefiting you?

We use it to track internal engagement with our employees. By leveraging the analytics platform, we have been able to track viewership and decide where we should best invest our resources in regards to building new content and/or improving existing content.

Mid Market (51-1000 emp.)
May 04, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Great insights, site not great"
What do you like best about Google Analytics?

I love the insights they get and the real time data. It really helps how they track exactly where people are finding us so we can keep up those efforts. It also helps giving data on where people are from. With 26 offices it helps to know where we need to put more marketing efforts.

What do you dislike about Google Analytics?

The website is a little confusing. You aren't able to maneuver through the site with ease. They need to label things better. It is almost to the point you don't know all what the site does because you aren't sure how to completely work it.

What problems is Google Analytics solving and how is that benefiting you?

It has helped us see where people are finding us. Getting this information allows us to approach our marketing and social media efforts where they are needed and keep doing the things that are working.