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Jira Logo
Jira
4.3
(5,704)
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Jira Reviews & Product Details

Jira Overview
What is Jira?

Jira is a project management software for team planning, tracking, and project management. The platform allows for better project transparency and collaboration through tools and integrations that are designed to boost team and project efficiency.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
Social Media
Jira Categories on Findstack
Ask Questions about Jira
What Jira is best for?
How does Jira compare to Linear?
What are the pros and cons of Jira?
Jira Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Jira Features
API Access
Activity Log
Attachment Support
Audit Trail
Automated Issue Escalation
Automated Task Assignment
Bulk Issue Update
Collaboration Tools
Custom Fields
Customer Portal
Customizable Templates
Customizable Workflows
Dashboard
Email Notifications
Gantt Charts
Integrations with Third-Party Apps
Issue Prioritization
Kanban Board
Knowledge Base
Milestone Tracking
Mobile Access
Multi-Project Support
Real-Time Updates
Recurring Issues
Reporting and Analytics
Role-Based Access Control
SLA Management
Search and Filter
Time Tracking
User Permissions
Jira Media
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Jira Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 18, 2024
Jira Logo
5,704 Jira Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Sep 11, 2023
 Source
Overall Rating:
5.0
Ashok V. avatar
Ashok V.
Sql Server Developer
Share
"The best software which keeps a track on your project management and deliverables."
What do you like best about Jira?

I liked the way it gets integrated to many other development tools.If there is any tasks assigned to you on Jira then you will get an automated email saying that you are tagged to a particular work

What do you dislike about Jira?

I feel Jira releases new versions frequently and sometimes when I get used to old version, using new version feels discomfort. Also if we are not configuring correctly it will lead to performance issues.

What problems is Jira solving and how is that benefiting you?

As Jira supports Agile methodology it will help team to work efficiently. I lead a team and I use Jira to track what my teammates do on a daily basis. Also if I want to assign a task then I can go and assign instead of reaching personally.

Mid Market (51-1000 emp.)
Sep 10, 2023
 Source
Overall Rating:
5.0
DK
Dharmendra K.
Software Engineer
Share
"Review for JIRA"
What do you like best about Jira?

This is very useful and trending project management tool, in which we manage our projects with small small functionality. We use JIRA to follow our business in Agile methodology.

What do you dislike about Jira?

Nothing to dislike at this moment, it means till now it working fine as we want.This is awesome project Management tool

What problems is Jira solving and how is that benefiting you?

Jira is solving lots of problems, first it avoids the confusion for any functionality because jira is tracking each and every ticket as well as related bugs in subtasks.

Mid Market (51-1000 emp.)
Sep 08, 2023
 Source
Overall Rating:
5.0
BS
Bharti S.
Founder
Share
"Easy to use and best tracking tool in market"
What do you like best about Jira?

Jira gives you a platform where you can track all of the acitivites . you can create bug , story , subtask and see your reportees issue and issues that has been assigned to you. you can use see the burndown chart where you track the progress.

What do you dislike about Jira?

Jira has everything , that should be needed in a platform. There is nothing dislike about Jira rn.

What problems is Jira solving and how is that benefiting you?

Jira has been solving lot of problems , where you can tracka the acitivities of the user. you can create task , subtask and stories of particular sprint and milestone . you can seee the assigned issue in it and reporteess issue you can attach the files in it .

Enterprise (> 1000 emp.)
Sep 08, 2023
 Source
Overall Rating:
5.0
PM
Pushpanjali M.
Analyst
Share
"Great Project and Product Management Tool"
What do you like best about Jira?

JIRA helps to manage the huge backlog and helps seemlessly work on new implementation and support work. It is an easy tool to run Sprint Ceremonies and track the work done by scrum teams.

What do you dislike about Jira?

Nothing so far, the experience has been. It is a great tool to collaborate and get things done.

What problems is Jira solving and how is that benefiting you?

Management of huge amount of backlog efficiently is extremely helpful and time efficient for me.

Mid Market (51-1000 emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
RG
Renu G.
Founder
Share
"Best Tracking tool"
What do you like best about Jira?

In JIRA, you can track all of the activities i.e. subtasks , bugs , stories that has been created by an user . it is basically a simple bug tracking tool which helps you to track all os the acitivities.

What do you dislike about Jira?

i think , jira is going on a right direction. everything that jira has seems perfect to me .

What problems is Jira solving and how is that benefiting you?

it has been helping in the trackinf all of the activities within the orginization . it has a dashboard which tells your total progress till date . It has tickets in which you can track the time of loggin hours which helps to differentiate the user performance.

Small Business (50 or fewer emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
VA
Vlad A.
Founder
Share
"The leader in the project management"
What do you like best about Jira?

Planning in the agile methodology is crucial. With Jira, we're efficiently organizing milestones, sprints, and deadlines we never miss. At the same time, all stakeholders can jump in at any point in time and see where things stand. Jira become a hub and foundation for all the product conversations, operations, and deliverables.

What do you dislike about Jira?

As we were using the DataCenter version before the Cloud, it was not that simple to maintain and update to the most recent versions. However, as we switched to Cloud, all the cons were gone.

What problems is Jira solving and how is that benefiting you?

All in one place. Milestones, gant charts, wiki, time tracking, sprints, comments, and super easy to integrate with Slack and other custom automation tools we use.

Mid Market (51-1000 emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
Jayashri A. avatar
Jayashri A.
It Analyst
Share
"Jira : Useful tool for managing projects"
What do you like best about Jira?

In Jira , I can able to handle Project, issue, bug, task, and workflow. All phases of a project's development life cycle, from planning to coding to testing managed in Jira system.

What do you dislike about Jira?

Window is taking long time to load. Also, UI need to make user friendly.

What problems is Jira solving and how is that benefiting you?

I can able to track current status and all details in one platform.

Mid Market (51-1000 emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
MG
Manav G.
Founder
Share
"Ease to use for tracking"
What do you like best about Jira?

In Jira you can track allof the activities in it , whether it is a bug , sub task , epic etc. it can track all of the activities in it . You can create tickets for your orginization and track them it gives you the burn down chart of the process tou can search the tickets which have been created in it .

What do you dislike about Jira?

I don't think so there is something you cannot like that of but when you create a bug sometimes attached file that has been attached in it it odes not show ( it might because of the internet connection ) .

What problems is Jira solving and how is that benefiting you?

It is solving all of the problems for ex : you can track all of your tickets in it and you can searc the tickets , you can find the issues which has been reported to you or assigned to you . you can see the burdown chat and track the progress. it gives you the dasboard of the current sprint/milestone

Mid Market (51-1000 emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
SM
Stephanie M.
Engineering Manager
Share
"I love Jira. Easy to use, lots of options and customizations."
What do you like best about Jira?

Easily track my teams work. Lots of reports to help gain insights on how the development teams are doing. It can auto connect to a number of other platforms. It's flexible by team and board. Overall, easy to use and implement.

What do you dislike about Jira?

We just moved to Company managed boards and I dislike two things: I want to make it so only Bugs have a priority. The fact that I can't set a no priority for things that are non bugs is incredibly annoying. There is a hacky way to hide it but it should just be built into the platform. Also, I would love the epics to work in the reports to be visible in the reports too. When we have epics and need to do time tracking, I used to be able to copy this information and not I need to click into everything to get the epic.

What problems is Jira solving and how is that benefiting you?

Having a central place for bug tracking (on top of Zendesk which we use as well) and also using it for all work tracking for our Development teams. It helps collaborate on a team in this new hybrid/remote world as well as allow for easier updates up and down using other Atlassian products.

Small Business (50 or fewer emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
mohsin s. avatar
Mohsin S.
Deputy Manager
Share
"JIRA in only and best solution"
What do you like best about Jira?

Project tracking and report generation is the best thing in JIRA, the task-assigning process is so easy that a novice can do it. Burn-up / down charts generated from JIRA are so lively and straightforward to understand.

What do you dislike about Jira?

To date, I haven't experienced any downside of JIRA. But pricing can be one factor where the enterprise can work to Improve themselves. Another thing is the collaboration feature.

What problems is Jira solving and how is that benefiting you?

As a scrum master, I prefer JIRA over other tools like Trello, and ClickUp. Team management and task management are very effective and productive comparatively. Such features definitely increase production and help the organisation in many ways.

Enterprise (> 1000 emp.)
Sep 02, 2023
 Source
Overall Rating:
5.0
Rajneesh K. avatar
Rajneesh K.
Senior Engineer Applications Development
Share
"JIRA Review"
What do you like best about Jira?

I like the project management & ticketing functionality & easy to customize. Like the customization of Boards according to need.

What do you dislike about Jira?

Nothing as I used JIRA since last 3 years .

What problems is Jira solving and how is that benefiting you?

Project Management is quite easy in JIRA & easy to maintain ticket & board customization, ticket planning & tracking of bugs & sprint planning etc.

Enterprise (> 1000 emp.)
Sep 01, 2023
 Source
Overall Rating:
5.0
DD
Dean D.
Founder
Share
"Jira - An Excellent Automation Tool."
What do you like best about Jira?

Jira is very easy to use and makes QA Testing and Automation simple and easy.

What do you dislike about Jira?

So far there is nothing to dislike about Jira.

What problems is Jira solving and how is that benefiting you?

Tracking QA testing and BUG management.

Mid Market (51-1000 emp.)
Aug 31, 2023
 Source
Overall Rating:
5.0
PG
Pradip G.
Lead Testing Engineer
Share
"JIRA Review"
What do you like best about Jira?

You can track complete project with Jira, it's no more only for bugs in any project. It offers you confluence to write requirement, connections with other apps like Slack etc to get the notfication of every activity that is for the ticket where you are/were added. it gives customization option for the dev/qa/pm flows.

What do you dislike about Jira?

There is nothing actually that I don't like about the application, but once we faced issue in my organisation due to its downtime. But it may be because I might have not noticed the downtime email from the applicatioin.

What problems is Jira solving and how is that benefiting you?

smooth workflows that is customizable to fasten the project and make it crystal clear for every one. Support with different application for better communication like slack or test management tools.

Enterprise (> 1000 emp.)
Aug 30, 2023
 Source
Overall Rating:
5.0
Ranjan Y. avatar
Ranjan Y.
Software Engineer
Share
"it is a tool for project management"
What do you like best about Jira?

it is the tracker for any of the team planning and building product.JIRA is also used for issue tracking.

What do you dislike about Jira?

there is nothing as such to be disliked.

What problems is Jira solving and how is that benefiting you?

fast and easy development of the current project. easy to manage workflow for managers. it is used for bug tracking as well.

Enterprise (> 1000 emp.)
Aug 28, 2023
 Source
Overall Rating:
5.0
Aditya D. avatar
Aditya D.
Dc Analyst
Share
"Review for Jira"
What do you like best about Jira?

Jira is a best project management tool, using Jira we can manage all the tracks running for s project, we can create dashboard to track the particular sprint, we can create defect, we can fetch reports and so many things

What do you dislike about Jira?

No issues in Jira, it is the best management tool for a project and I have used this in all the projects in which I have worked. It is easy to understand and easy to work on it.

What problems is Jira solving and how is that benefiting you?

By using Jira, we can track different bugs in a particular dashboard, we can track the status of a project, we can generate reports for the projects, we can say by using it we can see whole picture of the project, how it is going and progress in projects, it is time saving as in a short time we can see all the progress of the project, it's very easy to use and everyone can use it easily

Enterprise (> 1000 emp.)
Aug 26, 2023
 Source
Overall Rating:
5.0
Abhinav S. avatar
Abhinav S.
System Engineer
Share
"Effective and adaptive Project Management Tool"
What do you like best about Jira?

The best part of JIRA that i love is Issue tracking software designed to help teams plan,track,manage and report on their work at organization level to streamline their worflows.

What do you dislike about Jira?

The major drawbacks about JIRA includes limited offline access which could be a hurdle for teams working in areas with unreliable internet connectivity. Maintenance overhead also add in OPEX.

What problems is Jira solving and how is that benefiting you?

The main problem JIRA solving is Issue Tracking and Management,Inefficient workflows,Lack of Transparecy,lack of accountability,poor resource management and Ineffective prioritization along with not proper use of Automation.

Mid Market (51-1000 emp.)
Aug 25, 2023
 Source
Overall Rating:
5.0
AJ
Amey J.
Founder
Share
"Jira is a really great tool for project management. It has a good user experience."
What do you like best about Jira?

Jira has great features for project management, It haa kanaban mode which simplifies the tasks and their status to be viewed by project managers. It is also beneficial for developers as it makes the process smooth.

What do you dislike about Jira?

Rhe thing that I dislike about jira is that it provides some deatures for free while some are paid. So small organisations don't prefer the software for their use.

What problems is Jira solving and how is that benefiting you?

It has a clean UI and well managed navigations that help the users to navigate to tasks. It also has features like assigning task logging work and adding comments which help the project management process.

Mid Market (51-1000 emp.)
Aug 25, 2023
 Source
Overall Rating:
5.0
Bhavik N. avatar
Bhavik N.
Sr Developer
Share
"The only Project Management tool you'll ever need - Jira"
What do you like best about Jira?

It's the best project management tool ia heva ever worked on. It gives variety of options, functionalities, customisations and much more. It has a very user friendly UI as well which makes it easier to use for someone who is starting in this field.

What do you dislike about Jira?

Haven't found anything for which I could say I dislike in Jira

What problems is Jira solving and how is that benefiting you?

We use it in our company to track issues, project status, day to day activities, incident/tickets, etc. It helps streamline the flows and makes work smoother. It has helped increase our productivity as everything is available to everyone for tracking.

Enterprise (> 1000 emp.)
Aug 24, 2023
 Source
Overall Rating:
5.0
Prashant P. avatar
Prashant P.
Software Engineer
Share
"JIRA"
What do you like best about Jira?

1. We can easily create JIRA stories in Backlog bucket. 2. It Associates all Agile team member at one place to manage the stories and we can see the progress of the stories and we can stay up to date with the Project work. 3. Here we can identify our future and present work(tasks) story status. 4. Backlog Grooming is possible with jira, this meeting helps us to interact with the Agile team member. 5. It helps team member when they face any technical issue they can connect with each other on JIRA. 6. We can take daily status updates of Team Members on one platform. 7. It Supports the Agile Methodology in this environment. 8. For new joiner it stimulates the path.

What do you dislike about Jira?

I have been using jira tool for more than 1 year, I see 1 or two problems in it which I am mentioning below. 1. Because of wide range of features and complexities sometime its difficult for new user and team also to understand, who are not familiar with this type of tool, It could be more simplified for new user and unexperienced team. 2. Over Complex configuration leads to confusion among team members which makes it challenging for team to maintain consistency. .

What problems is Jira solving and how is that benefiting you?

Jira tool is helping in managing project with customized workflows, we can see each other story status, i can see my work status(story) i can assign my story to my team member if i am facing any difficulty. We can see overall progress of the project, It promotes collaboration among team members. It provides the platform for discussions,comments and issues related to specific tasks. It is reducing the need for extensive back-and-forth communications through emails and other medium.

Mid Market (51-1000 emp.)
Aug 23, 2023
 Source
Overall Rating:
5.0
AD
Alin D.
Founder
Share
"Indispensable tool"
What do you like best about Jira?

As an active user of Jira, I wanted to share my thoughts on this project management tool. In a nutshell, Jira has been a game-changer for our team's workflow. The first thing that struck me was its versatility. From managing tasks to tracking complex projects, Jira seems to handle it all with ease. The ability to customize workflows, fields, and issue types tailored to our team's needs has been a real boon.

What do you dislike about Jira?

Learning Curve and Complexity... Admittedly, Jira can be a bit overwhelming at first, especially for new users. The myriad of features might take some time to fully explore and grasp. But once you get the hang of it, it's a powerful tool at your fingertips.

What problems is Jira solving and how is that benefiting you?

Collaboration has been a breeze with Jira. The transparency it offers through shared boards, real-time updates, and commenting keeps everyone on the same page. The Kanban and Scrum boards have become our go-to visual aids for project progress. What's particularly impressive is the integration ecosystem. Jira plays well with other tools we use, be it for development, communication, or design. This seamless connectivity has significantly reduced manual work and data duplication.