Kinsta Reviews: 4.8/5 — Highly Rated

We have been blown away by the level of support and reliability Kinsta offers. From the very beginning, their team was responsive and helpful, answering all of our questions and ensuring a smooth onboarding process. On a small dev team having Kinsta on our side made all the difference.

We started using Kinsta early on during their growth phase, so as they implemented new tools/services there were times we needed to take some time to monitor our sites were still up and running. Thankfully everything went smoothly.

We're a small dev team who started off self-hosting. After many attempts we found it best to go with a managed hosting service. Kinsta continues to save us hours of dev time and headaches.

Kinsta has repeatedly navigated site issues personally with me for the past six years. Their responsiveness and customer serviceare simply the best.

As someone with limited web development knowledge, I tend to get lost in some of the technical details.

They are the most reliable source for site issues. The chat feature has been indispensable for all questions, from behind-the-scenes development site issues to billing questions.

I moved from wpxhosting to kinsta about a year ago and never looked back. Absolutely love the support and blazing speeds. Love the fact that we can host our website in multiple data centres for best speed and setup load balancing via cloud fare.

Pricing is little to the expensive side. But you get what you paid for. So I'm happy with the pricing. Apart from that there is not much to dislike about kinsta.

Website hosting with faster speeds and load balancing across multiple data centres. Also helps they have a direct integration with cloud fare to load pages faster.

Kinsta has made my site far faster than it was before and the support is great.

Nothing bad to say from my perspective. I have been with Kinsta for about 2 years and it is still going well.

I was looking for a hosting service that was solid and fast

Kinsta offers an unbelievable support system that responds to you 24/7/365 in a few seconds! The incredibly friendly attitude of the team makes you feel they want your problem solved & not the usual; you are the problem response you get from support teams!! I have been with Kinsta for four years now, and their web hosting service has been getting better & better. I will be a lifetime customer if they keep up this fantastic service.

I can't think of any! I would like to see some discounts for regular users.

Kinsta is hosting our website www.microtexindia.com. Their service in this area has been impeccable. There has been an almost 100% uptime through the year.

It has been a reliable and cost-effective solution to have a heavy-traffic WordPress website up and running in no time. Also the support is really good

you can run only WordPress. If they would offer also other software the sky would be the limit

Reliable, no brainer WordPress hosting for any scale

Kinsta helped me by moving 17 websites fron Godaddy and Bluehost over to them. Our client are so happy with the speed increase and we're living the security and peace of mind Kinsta offers. I highly recommend them for your hosting needs. Their customer service is great too!

It would be great if they were a bit lower in price but the service and quality somewhat justify their costs. Update (2/25/23): I changed kinsta's score from 9 to a 10. I believe that they are worth the extra cost. They have, over the past 8 months, delivered amazing customer service and helped with any bumps in the road. Their security automatically detected and removed malware from one of my sites. They were even helpful in moving one of my many sites to a different host. They've come through time and time again and I couldn't recommend them more highly!

They keep my customers and me happy by providing fast loading website hosting that is secure and full featured. I have saved so many hours of waiting on customer support by hiring Kinsta.

Customer support you just can not beat it. No other company has ever been on the ball like they are and the staff are actual techs and not just script readers

I really don't have anything I really dislike. Yes it's more expensive then others but the customer support is worth every penny and my sites knock on wood are always online none of the 99% uptime bs you get with other companies.

I needed a custom hosting solution for two dynamic Wordpress websites with specific needs and they came up with a great solution for me at a fair price too.

1) Customer support is truly a cut above, both in terms of the knowledge of the techs and their willingness to go the extra mile to help solve customer problems. 2) Makes setup of core SEO items easy without the need for plugins e.g. built-in redirects tool, find & replace tool, force HTTPS, etc. 3) Sites actually do load faster than its competitors

As an SEO consultant, Kinsta's redirect tool is particularly important to me. While there's much to love, there are also things that could be improved for advanced users. My two big peeves: 1) The sequence in which redirects are listed can matter in order to avoid redirect conflicts. With Kinsta's tool, the order that redirects appear in the user interface is not the order that they appear in the Nginx config file (the latter one determines the actual order as far as the server is concerned). Because of this, every time I want to add an individual redirect I have no control over where it is positioned among the other redirects in the list. On the other hand, when using the 'bulk import' tool, the redirect rules are placed in the Nginx config file in the same sequence that they are placed in the import file, which is how it should be. Therefore, every time I need to add a single new redirect rule, I feel the need to delete all redirects and do a fresh bulk import to ensure that all redirects are listed in the proper sequence... which requires the following steps: a) I add the new redirect to the complete list of redirect rules that I retain on my computer for each client, placing it in the desired position within the list. b) I 'copy' my full list of redirects from the file on my computer (waiting to be pasted in step e below). c) I 'select all' redirects within the Kinsta redirect tool, which is a pain when there are hundreds of redirects because Kinsta only displays 100 redirects per page... so I have to navigate to several pages and select all on each of them. d) I delete all existing redirects. e) I use the bulk import tool by pasting the full redirects list into the Kinsta tool that I copied in step b above. Suggestion: The above pain could be eliminated if Kinsta did the following: a) In the redirect tool, display all rules on one page (I don't mind if I have to wait a bot for a long page of rules to load). b) Have a drag & drop system for placing redirect rules in their desired sequence - and place them in this same sequence in the Nginx config file where the server reads them from. Doing the above things would mean I could add an individual redirect at any time and even if Kinsta places it at the top (which would make sense), I could then easily find it and move it to the desired position. Done -- I'd no longer have to go through all the steps to do a fresh bulk import as outlined above. Doing this would make Kinsta a 10/10 for me. Yes, it's that big a deal to serious SEO folks like me. (I know other advanced SEOs feel the same way). 2) Currently, the Kinsta redirect tool has no ability to handle redirects that contain query strings (i.w. parameters). Kinsta support has been great with adding such redirects for me to the appropriate config file, but those redirects won't appear in the user tool among the other redirects, so could easily be forgotten. Adding a user friendly option for adding new redirects that contain query strings would be very helpful. - - - WP Engine does all of the above, but on the flip side, they don't allow customers to do bulk imports of redirects themselves; you have to go through Kinsta support every time, which is a pain. Plus, the regex in redirect rules *often* get butchered after they bulk import them (which never happens with Kinsta, which is awesome). All this said, please don't wait for WP Engine to address their issues before you feel the *need* to improve Kinsta's redirect tool. Please keep being the leader you are and take the necessary steps to improve this tool sooner rather than later. Thank you! ================== Update Jan 29, 2023: ================== Some time after I wrote this initial review above, Kinsta made it so that you could bulk delete all redirects in one click, which was awesome! But in recent weeks they reverted back to the old system whereby you can only delete the redirects on one screen at a time... and there's only 10 per screen now - not 100. So if your site has (for example) 600 redirects (like many of my client sites do) then you have to go through 60 screens of 10 redirects each and delete the redirects on each of the 60 screens one at a time. This is an incredible pain and a huge waste of time - so much so that I instead contacted Kinsta support to do the bulk delete for me. I can't understand why Kinsta would make such a (seemingly) nonsensical decision to go in a direction that gives users less control and to instead have to rely on support to do such a task. I hope Kinsta is listening and changes it back to once again enable users to bulk delete all redirects in one shot - or to at least give users the option. Still love Kinsta but this is a potential deal-breaker for me, and for many advanced SEO consultants I'm sure (I've already heard from others who share my opinion).

Mainly solving clients hosting headaches. With Kinsta my clients are getting reliable hosting with awesome support, fast servers, great tools and reasonable pricing. Clients are happy that it's 'hassle-free' compared to other WP hosts.

Rock solid performance and featureset. Developer-friendly.

Nothing I can think of. Having utilised every solution on the market, there is no equal.

Hosting infrastructure is truly white-gloved, whilst retaining required configurability.

I've been using Kinsta for over five years now. I've never run into anything major, and in cases where I needed to contact support (e.g., SSL certificate installations), they responded promptly and resolved any issues quickly. Also have used WP Engine in the past for managed Wordpress hosting, but I'm more impressed with Kinsta's support.

I have yet to run into anything I don't like about Kinsta! Never had any downtime or Wordpress updates break the site. Support is very competent and friendly. On top of that, it's very affordable.

The need for fast, reliable hosting. Without worrying about all the annoying things and administrative details for the Wordpress installation. Automated backups.

In my experience the support you get from Kinsta is second to none.

So far nothing. I've not had a hitch whilst using Kinsta.

Kinsta provide first-class, fast, dedicated WordPress hosting. Their migration service made switching over from another supplier a breeze.

Kinsta proactively keeps your website up to date

It's quite expensive but I am prepared to pay the price for the service I get.

Since moving to Kinsta 2 years ago my website now runs at an acceptably fast speed.

Everything is the best! Speed, performance, ease of use, security, and especially support! You'll know how important those things are if you've ever used a cheap hosting company. Kinsta makes everything easier, more convenient, more safe, and makes my life and my business so much easier. I've never once regretted moving my sites or clients' sites to Kinsta and will NEVER go back to cheap hosting again.

Nothing. It's all perfect. I can't think of anything I'd change.

It has solved ALL of my hosting problems that I've ever had - speed, performance, security, ease of use, and support.

Service, quick help when you need it. Uptime is very good as well.

I don't see any downsides. Maybe just the price could be lower for smaller companies.

Uptime.

In past I used quite few different hosting providers and recently one of my business needed very advanced online store. I've read about Kinsta but always seems bit pricey. When I switched to Kinsta I was in SHOCK how good it is. Firstly customer service is beyond amazing, they fix every issue in minutes. Second is speed - no matter how many plugins I've installed or how complicated site is, everything works super fast on Kinsta. Lastly price is super cheap when you see what they are offering. Don't look further, this is THE not Hosting.

There is absolutely nothing that I dislike.

When I switched hosting speed improved 3 to 5 times. Customer service solved every problem I had in minutes. With fast speed I have more conversations and customer service doesn't waste my time like their competition.

Kinsta's support is probably the thing we like best. They are quick and always super helpful.

I've not found anything I dislike about Kinsta.

They make web hosting so simple and effortless. We never have to worry about problems with our websites or client sites because their support is always there!

Kinsta is not only great for exceptional hosting speeds for your website. It is great for a resource of information and problem solving.

One thing that could be better is the customization of your information in their data base. Once it's set the first time you cannot change all of the content.

Kinst is solving my website hosting all around. They are exceptional. Especially with speed.

I like their responsive customer service as I don't have a technical background.

I haven't had any issues at all. It would be nice to also have an additional lower cost/ lower feature option for my additional sites that don't need many features so that I could have everything hosted with Kinsta.

Helping keep the website up while changes are being made.

I get great value out of the help articles. They explain to me what I need to know without being too advanced for me to understand, but also not condescending or silly.

I have not had any issues with Kinsta at all. I cannot write about a downside I did not experience! Again, we are a small business, I cannot speak to implementation on a larger company.

I needed something better than my previous host because I had outgrown it, yet I needed it to be simple enough that I can manage it despite my limited tech ability

Before switching over to Kinsta, our website continuously experienced offline and knocked-off instances due to different attacks. Now with Kinstas guaranteed uptime and protection offers we don't worry about our site getting knocked off again.

Everything about this hosting is perfect aside from the fact that there are some limitations in but hopefully, in the future, it can still expand and lift the limits set

Kinsta is solving our problems by providing ask what resources we need to keep our business up and running 24/7 without having to worry about our security

Very easy to use and navigate. Plug-in updates are a button away! Auto backups are available; thankfully, I haven't needed them so far.

Quite expensive when you compare it to other platforms. The price increase is for everyone; it doesn't matter if you are an old user.

Website performance has shown improvement.

Kinsta is easy to use and totally focused on Wordpress performance. It's not as wide ranging a service as some in terms of flexibility but makes up for that in terms of great speed and reliability. Love the customer support, quick, responsive and helpful

Only the lack of extra hosting features. Some competitiors at the same price are Wordpress and general hosting so you can spin up other installations as well as Wordpress. It's a fair trade-off though.

Just the speed and reliability. Makes it much safer to allow other teams to have their own installs and a bit more control with the robust daily back-ups. If someone else messes up I can have their site back working in a matter of minutes.

kinsta has a very clean panel, easy to understand, even for users with little experience. Never has my wordpress loaded so fast. the price is compatible with the service offered.

The billing system is a bit confusing and could offer payments in other currencies. Paying in dollars, some countries have a lot of fees. This possibility would be incredible.

Website loading speed, improving google ranking. cache system, backup, wordpress already installed, server uptime. speed with php version change helps me a lot.

Very fast and scalable wordpress hosting. Great customer service.

There aren't many downsides to the service provided by Kinsta.

Fast and scalable (dedicated) hosting for high traffic woocommerce store.

The speed is great but the customer service is what really sets them apart.

The cost may seem a bit higher than other services but the customer service and robustness is worth it

I have two different company sites with Kinsta. Whenever I have an issue, they get it resolved in minutes

The customer support at Kinsta is the best experience I have ever had with customer support. The support is fast, friendly and highly competent.

I haven't found anything negative with Kinsta so far. Maybe one or two more options regarding CDN.

Kinsta is solving managed hosting for small companies as we are. We feel like we are getting enterprise-level services. Kinsta takes care of everything related to speed, safety and data security,

I was most happy with how easy it was to transfer my site and working with customer service was headache-free

The pricing for hosting is a bit high, but the services included make up for it.

Easy site transfer, optimizing poor WordPress theme strucutre

Customer service is always there for help when I need it most. They handle all the tasks I need them to so I can focus on other things

Have not found any issues so far except the way the packages are constructed

Hosting, Migration, Redirecting

Fast, responsive service. Knowledgable staff. Fast servers. Nice sandbox / staging feature. Cloudshare included.

I wish Kinsta offered email hosting. Otherwise no issues.

Reliable web serving at good prices with great service.