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Kintone
Streamline Your Workflows Effortlessly
4.6

( 223 )

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Kintone Reviews: 4.6/5 — Highly Rated

Kintone Overview
What is Kintone?

Kintone is a no-code platform that is perfect for non-technical users who want to create apps, workflows, and databases for their teams and organizations. Using clicks instead of code, Kintone can help you build apps that automate business processes, collaborate on tasks, and deliver comprehensive data. Kintone also has dozens of pre-built applications for a variety of use cases such as CRM, project management, inventory management, and much more.

Company Cybozu, Inc.
Year founded 1997
Company size 501-1000 employees
Headquarters Tokyo, Japan
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Kintone Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kintone Features
AI / LLM integrations
Analytics and Reporting
Analytics / dashboards / performance monitoring
API Integration
App Deployment
Automated Workflows
Backend export / self-hosting
Code export / version control
Conditional Logic
Custom backend logic / server-side functions
Custom domain / branding
Custom Domain Support
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Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 24, 2026
Kintone No-Code Development Platforms logo
223 Kintone Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Nov 30, 2021
 Source
Overall Rating:
4.5
LM
Lisa M.
Revenue Collector
Share
"Great Database Software"
What do you like best about Kintone?

It has a variety of apps that you can choose from to customize your desired solution.

What do you dislike about Kintone?

There are soo many apps it can be overwhelming.

What problems is Kintone solving and how is that benefiting you?

We are calculating hours for recertification in addition to tracking classes for certification.

Small Business (50 or fewer emp.)
Nov 30, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Helpful to move out of working in google sheets"
What do you like best about Kintone?

It is very customizable to your needs, and the customer service is amazing.

What do you dislike about Kintone?

Reporting could be better - building graphs etc

What problems is Kintone solving and how is that benefiting you?

Creating databases, linking information together

Small Business (50 or fewer emp.)
Nov 26, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"We had constant support from the beginning. They were consistent with checking in."
What do you like best about Kintone?

The support provided and the patience of the team. The database is easy to customize and export and import necessary information.

What do you dislike about Kintone?

Sometimes I don't always remember where to find things that we created. I also forget how to do something if I don't do it often.

What problems is Kintone solving and how is that benefiting you?

We are verifying members for grants and programs. Instead of searching their names or emails in multiple spread sheets, we can search in Kintone once.

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
4.5
KM
Kelsey M.
Executive Assistant
Share
"Very easy to use!"
What do you like best about Kintone?

Compared to the majority of the others where you have to code, this is a piece of cake. The alerts by email are amazing. It keeps me on track of renewals, etc.

What do you dislike about Kintone?

One thing would be when you place a word document in a file, whenever you click on it, it downloads to your computer rather than just a preview, like if you have it as a pdf. Not a huge deal at all, but just something I noticed in Kintone.

What problems is Kintone solving and how is that benefiting you?

Keeping track of important, time-sensitive things while making sure they get completed by the time deadline. Being able to have all the necessary information that I need in one file for a client at quick access. Not having to be able to code

Small Business (50 or fewer emp.)
Oct 15, 2021
 Source
Overall Rating:
4.5
SB
Shawn B.
Director
Share
"Using Kintone has changed our business!"
What do you like best about Kintone?

Prior to Kintone, we used multiple systems and spreadsheets to complete monthly reports. We were unable to provide timely caseload reports to team members and duplicated efforts. With Kintone, team members are able to clearly see their caseloads and assignments each day. They are able to complete services in the system and request assistance when needed. The Kintone representative was by far very knowledgeable and patient when customizing the system to help meet our needs. The customer service he provided is hands down, the best I've received during a system's implementation.

What do you dislike about Kintone?

Overall, I don't have any complaints. I recognize that systems have limitations and users must be flexible. If I had my way, I would like to see a more fluid flow from one area to another. However, our processes are quite complicated, therefore I understand how the system was designed to meet our immediate needs.

What problems is Kintone solving and how is that benefiting you?

As mentioned, with Kintone, each team member now has a caseload that they and others can see. This helps with accountability and timely follow-through. We are also able to reconcile monthly reporting in a much more effective and efficient way.

Small Business (50 or fewer emp.)
Apr 29, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Kintone customer service for the win!"
What do you like best about Kintone?

You can customize Kintoneto to fit your business's needs.

What do you dislike about Kintone?

The apps can be overwhelming initially, but once you understand how they all share information with each other, the platform becomes easier to use.

What problems is Kintone solving and how is that benefiting you?

Kintone has helped us bring multiple systems together and save all information in one place for our projects. Keeping all project information in Kintone prevents human error from dual entry and saves our project managers time.

Small Business (50 or fewer emp.)
Jul 08, 2020
 Source
Overall Rating:
4.5
RL
Randy L.
Founder
Share
"Kintone has been great and allowed me to move from Excel files to a database with better reports"
What do you like best about Kintone?

The ability to report on data in many different and flexible ways.

What do you dislike about Kintone?

I wish it had the ability to insert Excel like formulas in fields to generate results for that attribute.

What problems is Kintone solving and how is that benefiting you?

Excel files that were to big and clumsy to work with.

Small Business (50 or fewer emp.)
Mar 19, 2020
 Source
Overall Rating:
4.5
CM
Christopher M.
Founder
Share
"Amazing Customer Service and product!"
What do you like best about Kintone?

I love the versatility. The low code solution is great for building a standard native solution, however as a web developer the opportunities are endless as to the customization. This is a cost effective platform that really can help small to midsize businesses take them from expensive hardware, servers and upkeep, or expensive cloud solutions that fall outside their budgets. From CRMs to custom database and data storage solutions. We have created app packs for such a broad range of clients which I really am excited about. Small businesses who have not had the opportunity or have not been exposed to the cloud technology “revolution” that we are experiencing currently, we know have the opportunity to offer them a tremendous amount of development resources in a fraction of the time.

What do you dislike about Kintone?

The absolute to create more dynamic dashboards for different departments. The portal customization tool is great, however could use more robust features and native functionality. As different departments in a business have different types of responsibilities, and need to see different datasets quickly. For example, if the sales managers wanted to see their sales reps, sales, leads, funnels it would be great to be able to access reports and data based on the login all from a centralized dashboard.

What problems is Kintone solving and how is that benefiting you?

I have tapped into many different market demographics that previously were hard to market to. Creating customizations that have created custom mathematical solutions for stock market applications, to large scale data mining and storage solutions for financial market research and publication. I was able to create customized database solutions, automating and pulling previous years data for side by side analysis. Running custom complex calculations for clients, and showing those results in tables. I have been able to run third party api’s and pull requested data in to that application for analysis and calculation points. Kintone has tremendous power and ability to create a unique applications based on business needs. I have been really impressed at how every question I have thrown at Kintone and their engineers, how quickly that have responded and help me develop the solutions I need.

Mid Market (51-1000 emp.)
Oct 24, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Kintone is our database solution!"
What do you like best about Kintone?

The ability to completely tailor the database to our needs. We have very specific information that we are tracking, and Kintone makes that very accessible.

What do you dislike about Kintone?

There's always a possibility of outgrowing the database, but at this point it meets our needs perfectly.

What problems is Kintone solving and how is that benefiting you?

What we were lacking as an organization as far as tracking data has been resolved. We are able to access what we need in a logical and organized fashion. Our consultant is very knowledgeable and friendly, is very easy to work with, and understands our needs as presented.

Small Business (50 or fewer emp.)
Sep 18, 2019
 Source
Overall Rating:
4.5
RL
Randy L.
Vp Operations
Share
"Kintone is a great tool allowing multiple people to review data that used to be in Excel"
What do you like best about Kintone?

Online and shareable and the ease in creating views and charts

What do you dislike about Kintone?

Would like to have more flexibility in attributes for features and functionality. Being able to have formulas in an attribute would be awesome and bring the best of Excel to Kintone.

What problems is Kintone solving and how is that benefiting you?

Being able to have multiple people share what used to be in Excel files on my laptop has been huge.

Enterprise (> 1000 emp.)
Jul 22, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Intuitive and Easy to manage"
What do you like best about Kintone?

Very intuitive structure and setup leading to the ability to iterate quickly

What do you dislike about Kintone?

Not enough standard reporting power built-into the tool like building more complex native data models

What problems is Kintone solving and how is that benefiting you?

Data was previously being managed on separate, unconnected spreadsheets leading to differences and duplicate effort. Kintone has also helped establish a more clear process.

Mid Market (51-1000 emp.)
Mar 07, 2019
 Source
Overall Rating:
4.5
BG
Betsey G.
Network Administrator
Share
"Kintone Improves My Workplace"
What do you like best about Kintone?

Not provided

What do you dislike about Kintone?

Not provided

What problems is Kintone solving and how is that benefiting you?

Not provided

Mid Market (51-1000 emp.)
Feb 28, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"My personal review of Kintone"
What do you like best about Kintone?

No coding, easy to use, web-based, run in any platform and a lot of available on-line training videos.

What do you dislike about Kintone?

More built-in report options needed as wee as option for user to customize more reports for their specific use.

What problems is Kintone solving and how is that benefiting you?

We are trying to use Kintone to compile feedback from clients to a database and well as workflow improvement. Kintone is so easy to use when building up database entry and generating template that you can incorporate workflows.

Small Business (50 or fewer emp.)
Oct 08, 2018
 Source
Overall Rating:
4.5
TT
Tom T.
Founder
Share
"Workflow without six teams before you can start using it."
What do you like best about Kintone?

Simple interface layouts with plenty of available use scenarios. Great way to make a postive impact without betting the bank. Good functionality without investing huge human resources. Both browser and app accessible. Client agnostic cloud platform. Quick launch functionality. Works with iterative development. A good small organization platform with very expandable resources at reasonable price. Appropriate for enterprise, departmental or small/medium business use.

What do you dislike about Kintone?

Attachment handling could be better. PDF display required some extra coding. Basic and boxy interface - but not really a problem unless you are more interested in identity aesthetics than functionality.

What problems is Kintone solving and how is that benefiting you?

Standard workflow issues like sales process (inquiry, quote, order, purchase, logistics, invoice inputs, payment tracking.) Also, vacation request, expense reporting and reimbursement, purchase request and requisitioning. Vendor, customer and contact databases. Better long-term project progress reporting. Less time-consuming than sorting and searching emails for information. Some secure, limited collaborations and access by individuals outside of our company.

Small Business (50 or fewer emp.)
Apr 14, 2018
 Source
Overall Rating:
4.5
YW
Yukiko W.
Founder
Share
"very flexible, easy to use and Great tech support"
What do you like best about Kintone?

Kintone's management, tech support ate great. we switched our data base from Microsoft Access to Kintone. Our customized access data base was quite complecated but the Kintone team converted to their program. The transition was very smooth and after care is great.

What do you dislike about Kintone?

we gave up some cross reference porgram but it might be able to built the customized program by Kintone if we paid additional fee.

What problems is Kintone solving and how is that benefiting you?

It was difficult to update Microsoft Access due to luck of programmer. We do not worry about it anymore with Kintone. Crowd style is plus too- we do not worry about back up.

Small Business (50 or fewer emp.)
Mar 12, 2018
 Source
Overall Rating:
4.5
Sean R. avatar
Sean R.
Web Administrator, It Support, Graphic Designer
Share
"A Transformation in Workflow"
What do you like best about Kintone?

Kintone has changed my entire approach to my work day. As someone with only basic experience with databases, I was spending a lot of time just teaching myself how to use Access. While Access is a great program with a lot of capabilities, our needs were rather specific. When I started to focus on learning how to meet those needs in kintone, I felt that I was making much more significant progress. It is easy to use and easy to learn. I can have applications up and running in minutes, as opposed to the hours or days it would require before.

What do you dislike about Kintone?

Kintone is missing a few basic features that I would expect to see in any data management software. Foremost among these is what Access calls a "combo box": a drop-down list of options that also allows a user to type in data that isn't on the list.

What problems is Kintone solving and how is that benefiting you?

We are using kintone to host our client information database, track client visits and services, track volunteer hours, and track inventory of physical resources. The primary benefit is the speed with which we can set up the apps needed to track these things, and the ease of use for our average users.

Small Business (50 or fewer emp.)
Dec 19, 2017
 Source
Overall Rating:
4.5
JR
Jonathan R.
Administrative Support Manager At Kaw Services
Share
"Lots of customization"
What do you like best about Kintone?

The ability to customize the layout of the forms is something I couldn't find in this price range.

What do you dislike about Kintone?

I wish you could customize forms more (colors, fonts, etc.). Also, I wish there were I could create automatic exports from filters.

What problems is Kintone solving and how is that benefiting you?

We needed a small database to share among only a few employees so that we could get away from spreadsheets and paper. It solved our problems and we were able to get our Kintone database designed in a few days of playing with it.

Enterprise (> 1000 emp.)
Jun 20, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Kintone is making our database ideas managable with truely customizable options."
What do you like best about Kintone?

I have found Kintone to be easy to navigate and easily changed to fit the needs we have.

What do you dislike about Kintone?

The software while easy to navigate requires a bit of knowledge about what each feature is called.

What problems is Kintone solving and how is that benefiting you?

We are using Kintone to help us recruit students and create an alumni database. We realized we can use it for other ideas we have such as project management, events and even a student portal.

Small Business (50 or fewer emp.)
Apr 06, 2017
 Source
Overall Rating:
4.5
DC
David C.
Founder & Ceo
Share
"Full functionality - straight of the box"
What do you like best about Kintone?

Highly customizable platform where you can adapt the different tools and features to whatever your business needs might be. We are using it as a database to store information and perform basic cross-record matching and calculations. Easy to use and intuitive.

What do you dislike about Kintone?

Nothing so far. Only point for improvement would be a self-serve tool to create a calculator for scoring records, at the moment it's relatively manual.

What problems is Kintone solving and how is that benefiting you?

Database of product information. Previously using Google Sheets which was becoming very complicated and unwieldy. Very satisfied with Kintone's product.

Mid Market (51-1000 emp.)
Mar 23, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Intuitively amazing"
What do you like best about Kintone?

The learning curve is great. Its easy to pickup on how the platform is built. You can easily customize kintone to fit our business needs.

What do you dislike about Kintone?

Limited front-end customizations, and the app offers limited views to your data. You can only pick one column as a look up on the app, making ti difficult to display a compound key easily.

What problems is Kintone solving and how is that benefiting you?

We are using Kintone to make our event schedule more collaborative and centrally accessible. We use a Space to represent an Event, and an App to represent a Schedule. Each row represents an activity on the schedule. While the platform is not built to out of the box handle this functionality, it adapts very well.

Small Business (50 or fewer emp.)
Aug 18, 2016
 Source
Overall Rating:
4.5
JB
Juan B.
Chief Technology Officer
Share
"Great and Easy Product to create applications"
What do you like best about Kintone?

Easy to create forms and look ups. Instead of using a vendor to build an application, we can create applications for our clients and better support them.

What do you dislike about Kintone?

A few simple options are missing or can be only be done with Java script. The reason to use this product is not to have others involved. Example: If have a look up table, you cannot type start typing in values and get a drop down showing which records match Also: Say you have a yes or no question and you pick yes | the option to the form to display different questions. The platform is great just some minor additions I see that are missing. We are though building applications for our clients on it.

What problems is Kintone solving and how is that benefiting you?

For our clients : Converting multiple excel or access intake systems to one on Kintone. We are able to secure data up to the row or column which is very nice. We are also creating custom Asset systems per client. Instead of using a 3rd party vendor and having them change it for our customers, we can now build it for them and support them direct. We are also migrating old print outs for orders to Ipad based ordering systems for retail.

Small Business (50 or fewer emp.)
Dec 12, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Kintone has been a great help tracking all of our data and creating reports"
What do you like best about Kintone?

personalization of fields and reports. Ability to streamline all data in one location in various aways.

What do you dislike about Kintone?

Some of the fields are difficult to link to other fields

What problems is Kintone solving and how is that benefiting you?

Management of various data and eliminating of duplicate data entry.

Enterprise (> 1000 emp.)
Dec 12, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Implementing Kintone for LIfe Sciences"
What do you like best about Kintone?

The configurability and user management for Kintone has been great. The ability for us to build our own Apps within the system is quite nice.

What do you dislike about Kintone?

Kintone has been great. There isn't much I dislike from it. We did have some nuances in trying to get email reminders to send correctly.

What problems is Kintone solving and how is that benefiting you?

Kintone provided us the ability to track validation deliverables and associated findings.

Small Business (50 or fewer emp.)
Sep 19, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Highly customizable solution with great customer service"
What do you like best about Kintone?

Flexibility and customer service are great and just what I needed.

What do you dislike about Kintone?

It takes some time to set up and requires a lot of your own input to get started. But this was expected. There are some features like document creation to print and email that could be more robust.

What problems is Kintone solving and how is that benefiting you?

A highly customizable Business management solution

Small Business (50 or fewer emp.)
May 02, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Business improvement platform with the largest market share in Japan"
What do you like best about Kintone?

In-house applications that require engineer person-hours can be implemented without using engineer man-hours. It is possible to make applications for all operations, including sales contract status, person-hour management for each department, and store inventory system.

What do you dislike about Kintone?

This can be said for low-code services in general, but it is easy to make it challenging to use if the application is modified as the business expands. Hence, the knowledge and experience of an IT engineer are necessary for anticipating application development.

What problems is Kintone solving and how is that benefiting you?

It is possible to create an application and a database for all operations that used to be complicated to manage in the back office, such as personnel approval flow, labor business processes, and equipment management managed by information systems. Over 20% of the monthly person-hours have been reduced, significantly improving work efficiency.

Small Business (50 or fewer emp.)
Nov 12, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Kintone Review"
What do you like best about Kintone?

It is a beneficial fast tool for small growing businesses, but it has some limitations, none the less in the meantime, it does the job and even more for me and my office. Also, special thanks to the support team for being active and very helpful.

What do you dislike about Kintone?

It can be a bit hard for new users to start with as it can be represented as the equivalent of a new programming language for people who are inexperienced with such software or websites.

What problems is Kintone solving and how is that benefiting you?

The training sessions and quick online training tools were very helpful in getting familiar with the website and its functions; they helped me be more efficient.

Mid Market (51-1000 emp.)
Sep 28, 2022
 Source
Overall Rating:
4.0
CH
Caleb H.
Project Manager/Estimator
Share
"Great product, even better customer service"
What do you like best about Kintone?

Having limitless options with Kintone is really nice. It allows you to custom tailor the experience to what you need. It makes your data usable!

What do you dislike about Kintone?

The only downside is that for the average person it's a bit complicated. You'll need to rely more on your customer service rep to help make major changes.

What problems is Kintone solving and how is that benefiting you?

It helps me keep my data organized and easy to use. There are many was to graph your data to make it easy to read

Small Business (50 or fewer emp.)
Aug 25, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Customizable and Easy To Use"
What do you like best about Kintone?

There was plenty of tools I could use to accomplish what I needed to get done. It was very easy to learn everything/self explanatory.

What do you dislike about Kintone?

There were some limitations with some of the tools and sometimes they weren't super straightforward. Its also sometimes a bit slow to update records.

What problems is Kintone solving and how is that benefiting you?

We needed a CRM platform to store all of our data. It allows us to analyze our data and view it in a clear and concise way.

Small Business (50 or fewer emp.)
Aug 04, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Very flexible database platform"
What do you like best about Kintone?

The customer support has been good and fairly quick to respond.

What do you dislike about Kintone?

Sometimes difficult to create and modify apps. Need to rely on customer support a lot.

What problems is Kintone solving and how is that benefiting you?

We've been able to build a custom database for trust administration.

Small Business (50 or fewer emp.)
Aug 04, 2022
 Source
Overall Rating:
4.0
AH
Akira H.
National Operations Manager
Share
"KIE Kintone Review"
What do you like best about Kintone?

Sharing information in one place is very convenient when working with teams. I like it is compatible with URL addresses, attachment files and more. I expect more space for picture or movies near future.

What do you dislike about Kintone?

Maybe we can program the column by ourselves. But, If I can associate some columns, it will be greatly appreciated so that we can reduce the time to type in the information.

What problems is Kintone solving and how is that benefiting you?

We don't have to access many file servers to find the docs or other information. I believe we could greatly reduce the time to find the files in daily work. Thank you.