Kintone Reviews: 4.6/5 — Highly Rated

Because I know relational database design from an earlier life; the build for my special needs has been intuitive, and very fast with little help from the Kinetone Team. Excellent product for my application. I had tried two other applications, one more expensive and the other less. I was able to accomplish my student tracking needs in about 4 days. I was not able to achieve that goal in several weeks with the other applications. Also when I need to speak with someone at Kinetone the persons on the phone at the other end speak English in a way that I understand. My team is always ready to help and easy to reach. I highly recomend the product. It performs as advertised and got me up and running very rapidly.

Kintone is missing some features that occur in most other applications I've tried - like formatting a phone number (xxx) xxx-xxxx - we read this better than a string of 10 digits. Even the Kintone Team admitted that there should be a way to make that happen. So I guess I'd say a little rough around the edges. Also, Kintone is very dependent on third-party applications to get workflows done, form integrations and so on, it would be nice if some of that was built into the application.

I'm developing a specialized CRM to track my students who take firearms training with me. There are some requirements in my state to track certain items for certain periods (up to seven years) for licensing to carry in my state. It required that I go beyond regular "sales pipeline" tracking with some specialized records keeping.

Fully customizable. No issues trying to use databases built for other customers or types of businesses and no paying for features we don't need.

I'd like to learn how to keep the comment box from defaulting to the open position. It would also be helpful to have a feature that allows you to update lookup fields on all records instead of having to open each record, press lookup button and save.

Organization. Finding all information for a client in one place. Keeping on top of deadline dates. Sending scheduled reminders so deadline dates aren't overlooked.

I like that Kintone is highly customizable. Some qualities include custom folder creation and 3rd party app integrations going smoothly. While Kintone's competitors have a more modern feel, I can appreciate the simplicity.

I dislike that Kintone looks and feels old. And it doesn't look like that is going to change. Have better, sharper looking apps, with more color or creative logos and I would enjoy playing with Kintone more.

Kintone has made organizing our customer information so much easier. I realize how important it is to categorize data and make it easy to find AND read. Our business performance has increased by at least 15%.

From the perspective of a small business with particular custom needs, Kintone and their staff were able to help us identify a better way of doing things at a very approachable price. One of our favorite things is the connection with our point of contact and their willingness to share their time to ensure we get a product that works for us.

The customizable nature of Kintone can make it feel overwhelming. You need to have a very clear idea of what you would like to do, but once that is established, their staff is very accommodating and creative in finding a way to make that idea a reality.

Inventory management. Our inventory changes constantly. Our materials need to be tracked on a project-to-project basis in terms of bought-at price, sold-at price, ordered date, received date, shipping date, etc. Ultimately, we now have a platform where we can keep track of everything in a way that is relevant to exactly us, and not a developer's idea of what might be.

I love how customizable Kintone is. We were able to build exactly the apps we needed for our work.

I don't have any dislikes at the moment.

We needed a custom built contact database that would be easy to use for everyone on our team.

Kintone is completely customizable to what we needed.

Nothing. we love everything & it is working great.

Kintone has helped us manage our job sites and have everything in the palm of our hands.

Kintone is exactly what my company was looking for, an organized data management app that is user-friendly. I am sure we will be utilizing Kintone a lot more once we get this up and running. The support and help we have been receiving from Kintone's regional manager, Hiroki, has also been the absolute best so far.

There is nothing about Kintone we dislike so far. We have yet to go live but everything has been running smooth without any glitches. I will update this review once we do go live.

Kintone is keeping our records organized. Helps me locate documents quite quickly. Kept records in Excel previously, now that we have Kintone, this allows our company to add pictures and attachments needed for the files. Having Kintone for this specific project, allows me to have more time for other tasks.

Kintone is a great, easy-to-use platform for implementors to use. It's simple and has a great UI that will make it a good experience for all administrators, even those who aren't tech-savvy to get the hang of and create forms and maintain records easily.

Kintone can be limiting or unclear for general users of the platform, making the process management/approval process on forms more easily viewable by general users or making apps easier to find would be a huge help.

Kintone is a modern platform that allows for the organization of forms, records, and approval processes to be streamlined in a very nice UI. It is great to have all of the forms for all departments in one platform.

The drag and drop interface works great and field configuration is highly intuitive, as are setting up filters and views. Setting up custom icons is easy. The program is a much better value than competitors like QuickBase, who have a $600 entry point. You can go live with Kintone for 80% less at $120 for 5-users.

I don't dislike anything, but would like to see a larger library of pre-configured apps, as well as a little less clunky experience using Spaces.

I've been able to eliminate vast amounts of manual paperwork for my client. They are enjoying process improvement through use of the project management app and scratch-built apps. We also created a maintenance ticket system that is tracking repairs.

We've been looking for software that would precisely meet our nonprofit's needs for so long now — Kintone has been a miraculous solution! Our onboarding support has been filled with kindness, clarity, and specificity! There's nothing we could ask for me that they wouldn't make happen!

I have no complaints at all about Kintone so far — one of my colleagues described it as "magical"!

Kintone is allowing us to make all of our complex data interconnected and all in one place so we can focus time on serving the youth who benefit from our mission.

Support was fantastic in assisting with setup and creation of an application. Robust features to customize almost any need an application or use case may have. Was able to create an entire inventory tracking system with mobile app capabilities to include taking and storing of pictures open delivery and pickup of packages. Check In/Out of boxes and items with audit logging. Literally took a day maybe 2 to perfect the setup and go live in production after importing the excel sheet into the database.

The licensing model has a flaw in that it treats ever user equally nearly so building an application that may have a user that uses that application 7 hours a day is the same license and cost for a user that only uses it 30 minutes a day. It can very quickly turn a simple application from a few dollars to several hundred or thousands if you invite an entire company just to use the app 1/10 the amount of time the main super users do. This can be cost prohibitive and remove the no code low code convenience if over 3-5 years it costs far more than just a custom developer would. The user permissions and application permissions is a little confusing. The model really could benefit from hourly credits like a pool of hours for non-essential users and then flat rate active fulltime access. Keeps it cost effective and allows for blanket installs of users across an entire org when you are unsure just how well adoption will be company wide.

Inventory tracking, forms tracking, audit logs with picture verification with a check in/out functionality of files in storage. Customer can request a box and it starts a workflow process with approvals for the life cycle of that packs and keeps historical logs and audit trails of who did what. Includes email notifications and in application alerts.

It is very user friendly. It is easy to program, even end users can.

Nothing is not working well, kintone does everything we need it to.

We needed a software that we could easily program to replace many paper processes in our company.

Kintone provided a quick solution versus having to create the formulas that were needed in excel for a report that a manager needed to show the owner of the company.

At this point for use like google workspace it would be nice for versioning and or saving work automatically.

The problem kintone solved was taking numerous spreadsheets that have similar data and correlating the information and then tallying the information up.

I like that the platform is user-friendly, has great organization tools and helps with keeping track of our transactions and customer. Kintone has helped our business in many ways.

The one thing I don't like is we are close to reaching our max amount of fields we can add into the system.

Kintone has helped with staying on top of our tasks, and our customers and having data that is 100% accurate. Our last database would constantly get outdated and we noticed kintone helped with that.

The way it's so easy to organize a specific list you already had created on an excel sheet. Transferring your excel list to Kintone is super easy and fast!

Nothing, I love the concept of it. Makes our work look super professional.

Kintone has helped us in deleting or adding a new cell to our main client database list. We have had all of our issues solved by our Kintone team. Super happy with everything.

We can communicate on an app or each record with co-workers by using comments. All functions and information are utilized on Kintone. It's so convenient.

We cannot send a private message to multiple contacts.

Saving time, sharing information at the same time.

Easy task management system to keep up with my heavy workflow. Kept our office very organized and saved us a lot of time.

The only downside is having to keep resetting my password even after I was asked to change password.

Maintaining copies of legislative requests and reports

I love using Kintone because it's organized, helps track our inventory easily, allows us to keep our customer database safe and easily accessible, and user friendly! I Definitely would recommend!

The only complaint I would have is it only allows you to add so many boxes/options on the back end, and we would prefer to add more, but what we have also works great!

Our monthly business income, keeping our customers in an organized database, helps us keep track of our inventory easily, allows us to create reminders for ourselves to stay on top of tasks easily, etc!

I love I can customize each space as I need. I am already familiar with excel and love that skill translates well to building my kintone space.

I would love more connectivity and flow to other tools like Quickbooks but it doesn't hinder my work.

Project management from start to end. It really helped me put everything in one place while giving me high level overviews. My productivity has grown leaps and bounds!

I was a long time Quickbase user until they double the price. I found Kintone and I am so happy with the intial setup and all the functionality is available for the price.

I used a lost of Microsoft Excel formula based Field. With the Kintone, I am very limited to using Formula field since it is only has basic functions only

Saving money for the decent database with very reasonable price

Kintone has helped our organization scale by using customizable and audit-ready apps.

There isn't much that I disliked about the product.

Scalability.

The best thing about Kintone is that they walk you through all the steps on how to create an app. They take the time and effort to make sure you know what you're doing and make suggestions as well

If I had to pick a dislike it would be how you have to create individual views records for each app, instead of being able to just copy and paste.

We currently use many forms and have to file these "paper" forms which in turn have to be kept for five years. That's so much paperwork and storage. Now with Kintone we have reduced our paperwork to a minimum.

I very much appreciated Hiroki's professionalism and patience. He was able to get the correct references needed and knew exactly how to help. Can't thank him enough!

Nothing really. Once you become familiar with the program and how the program and each application works, it's pretty breezy from there!

It's helping us by maintaining record and scheduling of an internal program we are running.

GUI Interface, customizable Apps and portal, mobile platform, AD similar structure for user management, app permission,

to me, no, but some managers, they complain need some IT background to create a proper App, not easy to set up all functions.

documentation records, process management, cross-department collaboration

Kintone has saved me hours per week by simplifying our reporting process and giving us a single spot for reports. One easy to access location for all information.

I would like to see some additional traditional database features, but for the price, I wouldn't expect them.

We had issues with multiple people having their own versions of spreadsheets. We have now one spot for the ONLY spreadsheet. It's easy to update and view.

Easiness of use. Simple and great looking. Great Support Many features.

Sometimes it is hard to create new functions on the app. I would like to request more flexibility for an annual contract

Contract management Time card management Trip and expense management

It is simple and easy to use. When we need to add more functions or features, it is easy to add on.

Depending on the features that you want, it cannot be created on Kintone

Expense management and approval process.

I love that Kintone allows me to almost effortlessly track data. We have expanded the data tracking of our organization exponentially because of Kintone. It is VERY easy to create an app and easy to import and export data to a spreadsheet. I also LOVE that Kintone offers a Non-Profit price break. It allows us as a small non-profit to use a wonderful tool. We keep adding apps and increasing our ability to gather quality data.

There are a few features that are missing, that would be helpful. 1) searching for a partial name, like typing "JA" and having all of the names that meet that being available to select from. 2) being able to sort the 'apps' based on my personal frequency of use rather than when they were created.

We are tracking so many data points. It is very easy to provide grant funders or the general public with solid data. Our productivity increased and our team feels confident in the data they are gathering.

The lateral versatility to create apps across multiple departments is a God send. The integration into other platforms is amazing, using Zapier to connect multiple cloud-based platforms.

There is a slightly more coding requirement if you choose to customize your portal, which can be tricky. Kintone is a very powerful tool that takes a little experience and knowledge of your desired workflow.

We have completely integrated all of our operational platforms seemlessly. The custom features and the ability to create any app for any application are incredible.

Kintone is extremely easy to use right out of the box. Even if you don't know how to code at all, you can build robust apps almost immediately. If you know even a little JavaScript, you can greatly increase the functionality of your apps. The developer program has JavaScript code written for you with app examples, which you can take and modify to suit your needs. If you know JavaScript extensively, then the sky is the limit in terms of what you can do. Our sales rep, Mike, was extremely helpful and responsive when we had questions. He was never pushy and always willing to do what he could to help.

Nothing, honestly. It's an excellent software with the only limitation being the user building the apps.

We were replacing 3 different systems with Kintone. They were paper systems derived about 10 years ago.