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Kintone Reviews: 4.6/5 — Highly Rated
Kintone is a no-code platform that is perfect for non-technical users who want to create apps, workflows, and databases for their teams and organizations. Using clicks instead of code, Kintone can help you build apps that automate business processes, collaborate on tasks, and deliver comprehensive data. Kintone also has dozens of pre-built applications for a variety of use cases such as CRM, project management, inventory management, and much more.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Kintone with other popular tools in the same category.
The customization options available make this a great tool for any industry. Ease of navigation makes it easy for any user.
Updates do not autopopulate automatically which can cause confusion.
Project tracking information can be accessed and identified by any user which leads to less issues and errors.
The technical support and responsiveness, especially when we have new/additional needs. Also, for such a ro
Everything works great, but if I had to recommend any improvement, I'd say the interface could be more attractive/visually appealing.
We use Kintone as our case management software and their recent customizations have really helped to cut down the time it takes to do reporting for our federal grants.
Kintone is very customizable which means that if somebody in my team asks me if we can do something in Kintone, I am able to say yes almost all of the time. Plus, it's fun to figure out how to most efficiently organize data in Kintone. You are able to create apps which keeps different data separate and organized, for example, one app for budgets and another app for meeting notes, but you are also able to connect the data across apps so all of the budget and meeting note data that is in separate apps will link to the same client.
Because it is so customizable, sometimes I'll set up a task or table and then realize that it was not the best way to do it. My coworkers have also called it clunky and hard to adapt into their work flow. After a couple of years of learning and using it, plus a few added customizations, plus making tutorial videos for my coworkers, we are in a great place with Kintone and really appreciate it, but it did take us time and work to get there.
We are organizing the data for the clients we serve. The biggest benefit for us is being able to create apps which keeps different data separate and organized, for example, one app for budgets and another app for meeting notes, but you are also able to connect the data across apps so all of the budget and meeting note data that is in separate apps will link to the same client.
Kintone is versatile for non-profits and you can build apps that help keep track of many different services. It is fairly easy to use once you get the hang of it.
It is not always user friendly and sometimes has issues on updating changes to the apps. Sometimes when you make a change you manually have to edit accounts (instead of just syncing all data) which is time consuming. It also does not allow searching of names by just a few letters but has to have the name exactly as it is entered into the system in order to find them.
They are supposedly working on an update to fix some of the issues but we haven't heard back yet. We use it to keep track of a lot of different services and it is flexible for the most part. It allows you to create apps that you need and to keep track of different things that you need to or want to for statistical purposes. It is really limitless in that regard.
Kintone is useful when it comes to tracking our activities and managing multiple tasks in our organization. It is easy to use as it provides a set of built-in templates which can be changed according to our preferences. It also contains many utilities which facilitate the flow of our incident management, which ensures that all our team members can access the ticketing tool and extract its reports and log history.
Nothing is worth mentioning when it comes to disliking the usage of Kintone. We customize our task and make sure it fits in with our client standards which are suitable for our daily activities in our project.
We build our Incident Management application with Kintone for integrating our tasks which our entire team members work together. It is great when we need to keep in track of several records, and it has much more configurable items thanks to its intuitive workspace. We also maintain our client contacts and inventory management in order to prepare the readiness for our upcoming project with Kintone. The most complex code design can be easily made and streamline our project workflow since Kintone is a powerful no-code application development platform.
Lots of training and promising resource. Lots of variety, tons of virtual courses. Kintone makes it easy to share the lessons.
As of yet there is nothing to dislike about Kintone.
Leadership.
I can use plug-in to customize my workplace. Lots of controls can be chosen according to my requirements
I can not find an easy way to input multiple records at the same time.
I can show my data in a graph way; automatic data processing
This system is easy to use and the expense application and approval process is smooth than before.
At this moment, we don't have any problems and issues.
Depending on the browser, if the user attached a pdf receipt, we have to download it.
Kintone made us easy to manage all of our prospects in a different applications. It is easy to have the lists of our data. There are couple of things we need to fix on our platform but Kintone is very easy to fix. The main reason why use kintone is to collect data and follow up with the prospect customers. Kintone makes us, as a international education school, very easy to contact and very easy to manage. I really like how we can see everyone's work load and make simple to manage everything.
For anyone, it is hard to understand the new system. To understand the system in Kintone, it took some time to understand how it works and how I can optimize this to give us the most efficient way to gather our data. Comparing with ASANA, also the another management application we recently started to use recently to see the tasks and everything, ASANA is a whole different platform so you maybe cannot compare but ASANA do much better job in regard of managing the tasks. We also use Kintone to see how our employees doing on their tasks but It is just much simpler using ASANA.
Since we used Kintone, all of our data is now very clear. We have had so many unclear data before. The benefit I realized by using Kintone was that it is easy to see which customer I have to follow up with.
Design intuitivo dell'interfaccia con molte situazioni d'uso accessibili. Approccio straordinario per avere un risultato positivo senza scommettere la banca. Grande utilità senza contribuire a immense risorse umane. Sono disponibili sia il programma che l'applicazione. Fase cloud scettica del cliente. Utilità di spedizione rapida. Funziona con avanzamento iterativo. Una piccola fase di associazione decente con risorse interamente espandibili a costi ragionevoli. Adatto per grandi aziende, dipartimenti o piccole / medie imprese.
È importante sapere che Kintone impiega un bel po 'di tempo sul front-end per l'installazione. È fantastico che sia così facilmente personalizzabile, tuttavia, ciò significa che ci vorrà del tempo per ottenere tutto finalizzato dove vuoi che sia per il lancio.
Ancora una volta, siamo ancora nella fase di implementazione, ma posso dirti che Kintone sarà di grande aiuto nel consolidamento dei nostri fogli di calcolo multipli che manteniamo oltre a Quickbase perché ci vuole troppo tempo per creare. Questo ci permetterà di avere tutto in un unico posto, incluso il monitoraggio delle sovvenzioni e la partecipazione.
Kintone is a streamlined database that's easy to customize and build out with no coding required. The fields nested inside records nested inside apps hierarchy is very logical and a big step up from many of the other online databases that are more or less a beefed up Google Sheets. The graphs look pretty without much effort as well. And the mobile app comes in really handy!
While Kintone makes for a solid database, it's not very functional as a relational database: I was able to get virtually zero interaction between records on separate apps, and though I appreciate the very kind Kintone support (thanks Tim!), the workaround provided was clunky and cluttered. I look forward to Kintone growing in this direction.
For our church, Kintone allows us to track and graph our weekly attendance, serve team members, social media growth, and even our parking lot capacity. The calculator field built into Kintone allows us to tally up numbers and show percentage of capacity, which is pretty neat. And entering the data into Kintone is worlds easier and safer from error than storing everything in a spreadsheet as we had been doing.
Kintone allowed for a lot of customization to tailor it to our needs.
A lot of investment on the front-end to get it up and running. Initially, it wasn't the most user-friendly.
We only used Kintone briefly. Our needs changed but I would have liked to see it fully implemented.
Flexible without hiring developers and not getting exactly what we wanted
Nothing yet, but we are just getting started
Storing all of our resources in a single location with easy recall and distribution.
Beyond just storing record data, kintone has been a wonderful way to manage multiple users, specific user permissions, and have everything available remotely! We don't even need to back up our data since kintone handles this on the back end. It's a professional business management software and it works wonders.
Some inconveniences like simple functionalities (age calculator and having to manually enter a DOB) are all that I could complain about.
Our NPO can create, edit, and manage our participant records with ease. There's no need to worry about storage constraints, accessibility, or security. Kintone handles all of this very well.
The best part of Kintone is its versatility. With basic Microsoft Excel skills, I was able to create processes and simple apps that were able to streamline processes and save time for tasks / groups of tasks that were routine for our small (15 person) organization. Some of the tasks were a bit customized, and Kintone was a better solution than looking for a full-on software solution.
In some ways, I wish I knew about Kintone's versatility from the beginning. I was introduced to it as an "HR Management" tool (simply since we used it for HR management purposes). However, after utilizing it more, I realized it could be utilized to make almost any kind of simple application we needed for processes in the company, including sales, marketing, finance, etc.
Kintone has been a great solution for simple, customized apps for specific purposes within a relatively small organization, where it doesn't yet make sense to invest in full-on software solutions. It hits a sweet spot between managing tons of custom excel sheets for different purposes / processes, and having a full software solution that isn't quite necessary yet.
We are able to manage our jobs much easier with Kintone. All the information with backup documents are uploaded and shared throughout company. It helps us understand the status of each job and whom the task is currently assigned to. Easy to use.
We had some problem using Kintone first we started using, but it's good now.
All information for each job are now gathered in one place " Kintone", so we can later go back for the information or print out the documents and present it to customer. It saved us a lot of time.
I love the user friendliness! Even if you've never used a CRM before Kintone is very user friendly and intuitive.
Gun to my head, the only critique I would have to say is the customer support could be a little more robust. That is being very nitpicky.
AS our organization has multiple entities, Kintones allows us to share information across various departments, yes most CRm's do that, but Kintones Apps allow us to build identities for specific tasks and specific departments. The rate that we can freely share information is fantastic.
Kintone let's each company create a unique portal with the items they need. Not a cookie cutter.
Nothing really. I find this app highly useful and customize-able so that I get what I need out of it.
It's creating a space out vendors can use to interact and connect with us much easier. And the data we can get from it is tremendous.
Kintone, was the lightweight cloud database our team needed for one of our short term projects. It allowed us the ability to add up to 50 users at a very reasonable price.
The platform is still lacking a few key features that I would need in some of my other projects, mainly relationships to multiple tables of data.
We had ambassadors in the field going door to door and needed an easy way to update customer information on their phones. Having an app for Apple and Android products was very helpful!
We are happy because it simplified our task of building a database for certification records.
It isn't the sexiest interface and tends toward a more utilitarian look and feel.
We are solving the problem of needing to store important records in a way that could be easily accessed by others.
Kintone's user interface was, without a doubt, the most intuitive and easiest to use out of all the platforms we reviewed. Additionally, the ability to easily customize Apps was appealing.
As a very new user, I haven't found anything I don't like — yet.
We're using Kintone to store our data in a way that is easily accessible for many users, with the ability of filtering data and creating reports.
Kintone allows me to build a database from scratch to incorporate everything the organization needs to track. It allows me to have multiple users and track what team members are adding to the database. Feedback from the team has been that it is an easy platform to navigate, once you understand the basic layout.
I would like better reporting capability. I need reports to pull from multiple applications. Right now this is something I will have to do manually in exports. It seems like it is something they are working on, as improvements have already been made.
We are tracking the work different departments in the organization do to engage with community partners across the state. We are also building the database out to capture multiple layers of our work in community.
the fact that their is no coding to learn and you can add formulas to generate some really cool information about your sales.
the layout is kinda kid like and not really a professional appearance
We are finding out what areas we sell the most to, our average package price, the top rep in our company and so on. It has allowed me to manage my data more effectively
The core functionality was the same as other competitors, except the pricing for non-profits wasn't beatable. It is relatively simple to use for someone who has only used a competitor's product (QuickBase) and doesn't have any real coding or back end knowledge.
Not a huge fan of the GUI and haven't been able to find a way to really alter that. Particularly when it comes to the forms, I wish there was a way to create more contrast and make things able to be viewed more easily.
I'm tracking several processes for a project that I manage. I'm also using this database to track other projects as well which have previously only been tracked in an annoying Excel sheet. Those were a hassle to use and even worse for collaboration when people from multiple organizations need to be aware of what is going on.
The interface is very intuitive and easy to navigate, it was easy to quickly start an app and get it customized to my needs. I have some programming experience but I am not proficient enough in any language to develop a full working app in a reasonable amount of time. I know that if my schedule had permitted, I would have been able to develop a full feature business app in no time at all.
Unfortunately, I was not able to dive very far into the offering but from the aspects of the service that I did use, I cant think of anything that I would have changed. Kintone is providing a full featured suite of tools that could allow anyone to build out software that meets their exact needs.
I was looking to develop a new user management platform but just did not have the time to dedicate to the project during the trial period. Since then i have migrated to another solution but I plan to circle back on this service in future projects.
I liked the support from the team and the help they offered.
It was confusing for me personally with the things I had going on and what I needed at the time.
They are working to make the app better for what is needed.
The versatility and ease of use; as a tech unsavvy entrepreneur, this platform has been heaven-sent.
That there isn't a helpline available to users. I can get a hold of my rep most of the time and he is very good, but I usually have to book in advance... Except that on the rare occasion I call, is because I need immediate assistance. I am not happy with some of the despots that Kintone has on staff who think that they can treat customers like crap, because they had a promotion.
I am able to use the platform for Information management, timesheets and invoice tracking, service provision, etc. It is the most cost-effective and centralized way of running my company.
Using apps for the administration tools.
It's hard to update and make a change on the apps
We can share the status and information on the kintone app with employees.
The customer service is great. The fact that it's online and it's a great price for non-profits. Great to have a full dashboard to share with colleagues.
I really wish I could customize things like the x and y axes for reports, change the sizing of the table cells, and basically reformat so it's easier to understand. Some additional functions with tables to create more targeted reports. There are some limitations around the tables and pivot tables that makes it hard to have easily comprehensible final reports. Again, would love to rename some cells so things are clearer. This was a big learning curve, but it is a useful tool.
The need to share information with coworkers, and do grant reporting. I'm still setting it up, so I don't have a full picture of it's utility for coworkers. Again, still concerned that coworkers will have trouble absorbing the data because of issues around customizing the visual component. Also, wish for a bit more functionality with reporting.
When the apps are up and running the convenience of using them is great.
Working with the computer interphase as the administrator is quite cumbersome. It appears it almost assumes an IT expert is a part of every account.
Condominium management items however we have been slow to add items given the issues with administration.