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Kintone Reviews & Product Details
Kintone is a no-code platform that is perfect for non-technical users who want to create apps, workflows, and databases for their teams and organizations. Using clicks instead of code, Kintone can help you build apps that automate business processes, collaborate on tasks, and deliver comprehensive data. Kintone also has dozens of pre-built applications for a variety of use cases such as CRM, project management, inventory management, and much more.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Kintone with other popular tools in the same category.
Kintone"s best feature is its intuitive design that enables a user to create a database from scratch or by uploading a spreadsheet in just a few minutes. It was much more flexible than other tools.
Some features, such as assigning notifications, were not as intuitive and required help from customer support. More robust help documentation would fix this. Would appreciate a feature to delete notifications in bulk instead of one by one.
Keeping track of our learning content and the information we need to know about each record has helped us ensure that content is relevant and reviewed in a timely manner. Instead of using a spreadsheet with dozens of columns to track content updates, such as localizations, I simply created a database to manage it.
I can easily create apps that I need and set a dialog.
I could not understand how to edit a procedure sometime.
We use Kintone for all work flows.
You can customize and create databases based on your specific needs. You can use it as a CRM or even for basic billing functions.
It's a small grip, but you can filter or sort data from a table created. For example, say you create a table for customer contacts. If you put a customer in the table and another one thereafter, you can't change the order of the 2 listed. In other words, it would be great if you can sort by name or other points.
Allows us to track customer info., follow-up actions, etc. (i.e. all the functions of a CRM) but with input data fields specifically for our company. Has increased productivity and allowed us to keep all info. in one place in the cloud.
The software is very easy to get started. You can easily import your excel workbooks and create an app and database. We also use an account executed to help use get started right away and show some example of application development.
So features are not fully developed. I feel like the software is still in its infancy state. The software has the ability to evolve into something better. Examples of this capability missing is the quick searches by fields such as a button or field within the app. The import and export function is very difficult to understand. Especially when importing data to lookup tables.
Kintone is helping us set a standard in sales force management. The software helps us fine-tune the application toward the user's preferences.
I feel like this platform works with a variety of business models. For the most part, the app is self-explanatory and easy to navigate, especially because no coding is required. It's versatile and currently meets all of our needs.
Sometimes, it can feel a little too simplified; this could be because of the lack of coding. I also feel like it could use a few additional features: most importantly, being able to sort apps based on preference and not the date it was created. I use some apps more frequently than others. Finally, using the app can sometimes feel repetitive.
We now have a centralized location for all of our apps. We had issues with organization and this platform is helping mitigate confusion and keep us on the right track.
The multiple options that are available to help build a database. also, the possibility to link it to existing platforms I don't know much about the competitors, but Kintone answered most of our needs
missing the ability to have Other with the option to add a different answer in multiple choices or selection answers without coding. I don't know much about coding but I think that with some javascript this would be possible.
the possibility to build a small database to use within our teams that does not require going through IT and all the time and cost that it would involve in order to have a one source of contacts for our different programs
No more searching for emails with pertinent information related to assignments for a task. It's all in one place and easy to see who is assigned to what and when parts of the assignments have been completed so that I can move on with my task that was dependent on the completion of something previous.
Sometimes hard to find the right place to record something. For example on the Peer Support App Pack page under "assigned to me" there is something assigned that I completed. I feel like I should be able to toggle or click on the assigned wording to be able to change the status to complete.
Finding information related to a task is easier. It's also easier to see what was done by who and when making communication easier amongst colleagues increasing business performance.
For my team, Kintone has been helpful as it's a one-stop shop for a lot of our business needs. It allows us to organize tasks for our contractors as well as attach documents, databases and other resources they need to complete their work.
You could say it's a little pricey compared to other similar software on the market, but I will say the staff has been super helpful with any questions I have had so I think that makes it worth it.
Our company is made up of contractors and a lot of us work remotely. Kintone will allow us to stay on top of our cases and workload virtually. Although other platforms allow us to do that, thing one offers more than one feature we're able to utilize.
The title of this post notwithstanding, the main advantage/highpoint of the Kintone experience is the customer support. They're very responsive, knowledgeable, fun, and creative.
It doesn't have all of the functionalities an industry-specific solution might have, but it makes up for it with ease of use, and practical workarounds most of the time.
Kintone is helping us make our inventory management process much more robust and intuitive.
Ability to customize different database apps and the fields within them. Additionally, the "Lookup" function that references other apps is incredibly helpful.
Visually it can take some getting used to. Also, if a record is changed that has other linked records, if you don't realize that is the case it can break those relationships.
Tracking thousands of users, the organizations they are connected to, and which programs of ours they have used, along with records of all of our communication history with each user.