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Kintone
Streamline Your Workflows Effortlessly
4.6
(223)
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Kintone Reviews & Product Details

Kintone Overview
What is Kintone?

Kintone is a no-code platform that is perfect for non-technical users who want to create apps, workflows, and databases for their teams and organizations. Using clicks instead of code, Kintone can help you build apps that automate business processes, collaborate on tasks, and deliver comprehensive data. Kintone also has dozens of pre-built applications for a variety of use cases such as CRM, project management, inventory management, and much more.

Company Cybozu, Inc.
Year founded 1997
Company size 501-1000 employees
Headquarters Tokyo, Japan
Social Media
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Kintone Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kintone Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Kintone Media
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Kintone Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 21, 2025
Kintone Logo
223 Kintone Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Oct 24, 2022
 Source
Overall Rating:
5.0
CR
Carlos R.
Operations Management
Share
"Searched and searched and finally found our solution"
What do you like best about Kintone?

Kintone offered great value for lots of customization and flexibility. There was no upselling, and we could set it up with little to no difficulty. Others charge an arm and a leg for a lot less than the features that were offered by kintone.

What do you dislike about Kintone?

The administration panel needs to be a little more fluid, I think that if we werent so old we would have difficulties with the administation panel lack of transaparency.

What problems is Kintone solving and how is that benefiting you?

The ability to log and share data, to finally be able to effectively communicate and keep track of customer issues, requests, details the system that we have designed is very similar to an ERP solution without the ERP Price.

Small Business (50 or fewer emp.)
Oct 20, 2022
 Source
Overall Rating:
5.0
MS
Maria S.
Executive Director
Share
"Great platform for case management"
What do you like best about Kintone?

I love that you can customize the fields, upload documents, and tag co-workers all within the app.

What do you dislike about Kintone?

Haven't found any yet! So far, so good. Thanks!

What problems is Kintone solving and how is that benefiting you?

Kintone is allowing us to be more efficient. Because of this, we will provide better service to our clients!

Mid Market (51-1000 emp.)
Oct 11, 2022
 Source
Overall Rating:
5.0
KQ
Kayla Q.
Safety And Dot Manager
Share
"Endless Possibilities"
What do you like best about Kintone?

Our account rep has been so wonderful working through the process with us. The user-friendly setup and functionality makes kintone an easy tool to use.

What do you dislike about Kintone?

It would be awesome if there was an app for kintone for mobile friendly.

What problems is Kintone solving and how is that benefiting you?

\We have 10 different spreadsheets that required individual updating that has been consolidated into 1 with multiple views to show us the information we need.

Small Business (50 or fewer emp.)
Sep 23, 2022
 Source
Overall Rating:
5.0
PT
Pamela T.
Office Manager
Share
"Easy, comprehensive and fully customizable."
What do you like best about Kintone?

Fully customizable. No issues trying to use databases built for other customers or types of businesses and no paying for features we don't need.

What do you dislike about Kintone?

I'd like to learn how to keep the comment box from defaulting to the open position. It would also be helpful to have a feature that allows you to update lookup fields on all records instead of having to open each record, press lookup button and save.

What problems is Kintone solving and how is that benefiting you?

Organization. Finding all information for a client in one place. Keeping on top of deadline dates. Sending scheduled reminders so deadline dates aren't overlooked.

Small Business (50 or fewer emp.)
Sep 23, 2022
 Source
Overall Rating:
5.0
ME
Mike E.
President, Managing Partner
Share
"I have found Kintone the best platform to develop my special CRM"
What do you like best about Kintone?

Because I know relational database design from an earlier life; the build for my special needs has been intuitive, and very fast with little help from the Kinetone Team. Excellent product for my application. I had tried two other applications, one more expensive and the other less. I was able to accomplish my student tracking needs in about 4 days. I was not able to achieve that goal in several weeks with the other applications. Also when I need to speak with someone at Kinetone the persons on the phone at the other end speak English in a way that I understand. My team is always ready to help and easy to reach. I highly recomend the product. It performs as advertised and got me up and running very rapidly.

What do you dislike about Kintone?

Kintone is missing some features that occur in most other applications I've tried - like formatting a phone number (xxx) xxx-xxxx - we read this better than a string of 10 digits. Even the Kintone Team admitted that there should be a way to make that happen. So I guess I'd say a little rough around the edges. Also, Kintone is very dependent on third-party applications to get workflows done, form integrations and so on, it would be nice if some of that was built into the application.

What problems is Kintone solving and how is that benefiting you?

I'm developing a specialized CRM to track my students who take firearms training with me. There are some requirements in my state to track certain items for certain periods (up to seven years) for licensing to carry in my state. It required that I go beyond regular "sales pipeline" tracking with some specialized records keeping.

Small Business (50 or fewer emp.)
Sep 15, 2022
 Source
Overall Rating:
5.0
CP
Cameron P.
Project Manager
Share
"Small Company Inventory Management"
What do you like best about Kintone?

From the perspective of a small business with particular custom needs, Kintone and their staff were able to help us identify a better way of doing things at a very approachable price. One of our favorite things is the connection with our point of contact and their willingness to share their time to ensure we get a product that works for us.

What do you dislike about Kintone?

The customizable nature of Kintone can make it feel overwhelming. You need to have a very clear idea of what you would like to do, but once that is established, their staff is very accommodating and creative in finding a way to make that idea a reality.

What problems is Kintone solving and how is that benefiting you?

Inventory management. Our inventory changes constantly. Our materials need to be tracked on a project-to-project basis in terms of bought-at price, sold-at price, ordered date, received date, shipping date, etc. Ultimately, we now have a platform where we can keep track of everything in a way that is relevant to exactly us, and not a developer's idea of what might be.

Small Business (50 or fewer emp.)
Aug 23, 2022
 Source
Overall Rating:
5.0
CS
Candice S.
Showroom Manager
Share
"This is just what we needed."
What do you like best about Kintone?

Kintone is completely customizable to what we needed.

What do you dislike about Kintone?

Nothing. we love everything & it is working great.

What problems is Kintone solving and how is that benefiting you?

Kintone has helped us manage our job sites and have everything in the palm of our hands.

Mid Market (51-1000 emp.)
Aug 15, 2022
 Source
Overall Rating:
5.0
AK
Anita K.
Executive Assistant
Share
"If you are thinking about getting Kintone, just subscribe, it will make your life easier!"
What do you like best about Kintone?

Kintone is exactly what my company was looking for, an organized data management app that is user-friendly. I am sure we will be utilizing Kintone a lot more once we get this up and running. The support and help we have been receiving from Kintone's regional manager, Hiroki, has also been the absolute best so far.

What do you dislike about Kintone?

There is nothing about Kintone we dislike so far. We have yet to go live but everything has been running smooth without any glitches. I will update this review once we do go live.

What problems is Kintone solving and how is that benefiting you?

Kintone is keeping our records organized. Helps me locate documents quite quickly. Kept records in Excel previously, now that we have Kintone, this allows our company to add pictures and attachments needed for the files. Having Kintone for this specific project, allows me to have more time for other tasks.

Mid Market (51-1000 emp.)
Aug 09, 2022
 Source
Overall Rating:
5.0
Joey C. avatar
Joey C.
Chief Technology Officer
Share
"Super Easy, Efficient, Robust"
What do you like best about Kintone?

Support was fantastic in assisting with setup and creation of an application. Robust features to customize almost any need an application or use case may have. Was able to create an entire inventory tracking system with mobile app capabilities to include taking and storing of pictures open delivery and pickup of packages. Check In/Out of boxes and items with audit logging. Literally took a day maybe 2 to perfect the setup and go live in production after importing the excel sheet into the database.

What do you dislike about Kintone?

The licensing model has a flaw in that it treats ever user equally nearly so building an application that may have a user that uses that application 7 hours a day is the same license and cost for a user that only uses it 30 minutes a day. It can very quickly turn a simple application from a few dollars to several hundred or thousands if you invite an entire company just to use the app 1/10 the amount of time the main super users do. This can be cost prohibitive and remove the no code low code convenience if over 3-5 years it costs far more than just a custom developer would. The user permissions and application permissions is a little confusing. The model really could benefit from hourly credits like a pool of hours for non-essential users and then flat rate active fulltime access. Keeps it cost effective and allows for blanket installs of users across an entire org when you are unsure just how well adoption will be company wide.

What problems is Kintone solving and how is that benefiting you?

Inventory tracking, forms tracking, audit logs with picture verification with a check in/out functionality of files in storage. Customer can request a box and it starts a workflow process with approvals for the life cycle of that packs and keeps historical logs and audit trails of who did what. Includes email notifications and in application alerts.

Mid Market (51-1000 emp.)
Aug 09, 2022
 Source
Overall Rating:
5.0
Mark B. avatar
Mark B.
Owner / Chief Consultant
Share
"The easiest and most affordable no-code app builder"
What do you like best about Kintone?

The drag and drop interface works great and field configuration is highly intuitive, as are setting up filters and views. Setting up custom icons is easy. The program is a much better value than competitors like QuickBase, who have a $600 entry point. You can go live with Kintone for 80% less at $120 for 5-users.

What do you dislike about Kintone?

I don't dislike anything, but would like to see a larger library of pre-configured apps, as well as a little less clunky experience using Spaces.

What problems is Kintone solving and how is that benefiting you?

I've been able to eliminate vast amounts of manual paperwork for my client. They are enjoying process improvement through use of the project management app and scratch-built apps. We also created a maintenance ticket system that is tracking repairs.

Mid Market (51-1000 emp.)
Aug 09, 2022
 Source
Overall Rating:
5.0
BG
Betsey G.
Network Administrator
Share
"Great software, easy to use"
What do you like best about Kintone?

It is very user friendly. It is easy to program, even end users can.

What do you dislike about Kintone?

Nothing is not working well, kintone does everything we need it to.

What problems is Kintone solving and how is that benefiting you?

We needed a software that we could easily program to replace many paper processes in our company.

Small Business (50 or fewer emp.)
Aug 09, 2022
 Source
Overall Rating:
5.0
GC
Greg C.
Vp Of Information Technology
Share
"Saved lots of excel time"
What do you like best about Kintone?

Kintone provided a quick solution versus having to create the formulas that were needed in excel for a report that a manager needed to show the owner of the company.

What do you dislike about Kintone?

At this point for use like google workspace it would be nice for versioning and or saving work automatically.

What problems is Kintone solving and how is that benefiting you?

The problem kintone solved was taking numerous spreadsheets that have similar data and correlating the information and then tallying the information up.

Small Business (50 or fewer emp.)
Aug 04, 2022
 Source
Overall Rating:
5.0
EF
Erendira F.
Client Relations/Administrator
Share
"Fantastic and super organized!"
What do you like best about Kintone?

The way it's so easy to organize a specific list you already had created on an excel sheet. Transferring your excel list to Kintone is super easy and fast!

What do you dislike about Kintone?

Nothing, I love the concept of it. Makes our work look super professional.

What problems is Kintone solving and how is that benefiting you?

Kintone has helped us in deleting or adding a new cell to our main client database list. We have had all of our issues solved by our Kintone team. Super happy with everything.

Mid Market (51-1000 emp.)
Aug 03, 2022
 Source
Overall Rating:
5.0
KB
Kiyoko B.
Marketing Coordinator
Share
"No hustle for searching emails."
What do you like best about Kintone?

We can communicate on an app or each record with co-workers by using comments. All functions and information are utilized on Kintone. It's so convenient.

What do you dislike about Kintone?

We cannot send a private message to multiple contacts.

What problems is Kintone solving and how is that benefiting you?

Saving time, sharing information at the same time.

Small Business (50 or fewer emp.)
Aug 02, 2022
 Source
Overall Rating:
5.0
Monica F. avatar
Monica F.
Legislative Liaison
Share
"Easy way to organize and file"
What do you like best about Kintone?

Easy task management system to keep up with my heavy workflow. Kept our office very organized and saved us a lot of time.

What do you dislike about Kintone?

The only downside is having to keep resetting my password even after I was asked to change password.

What problems is Kintone solving and how is that benefiting you?

Maintaining copies of legislative requests and reports

Small Business (50 or fewer emp.)
Aug 02, 2022
 Source
Overall Rating:
5.0
MR
Megan R.
Senior Associate
Share
"Great Experience! Makes Day to Day Operations much Smoother!"
What do you like best about Kintone?

I love using Kintone because it's organized, helps track our inventory easily, allows us to keep our customer database safe and easily accessible, and user friendly! I Definitely would recommend!

What do you dislike about Kintone?

The only complaint I would have is it only allows you to add so many boxes/options on the back end, and we would prefer to add more, but what we have also works great!

What problems is Kintone solving and how is that benefiting you?

Our monthly business income, keeping our customers in an organized database, helps us keep track of our inventory easily, allows us to create reminders for ourselves to stay on top of tasks easily, etc!

Small Business (50 or fewer emp.)
Aug 02, 2022
 Source
Overall Rating:
5.0
AD
Allison D.
Owner
Share
"Great All-in-One tool"
What do you like best about Kintone?

I love I can customize each space as I need. I am already familiar with excel and love that skill translates well to building my kintone space.

What do you dislike about Kintone?

I would love more connectivity and flow to other tools like Quickbooks but it doesn't hinder my work.

What problems is Kintone solving and how is that benefiting you?

Project management from start to end. It really helped me put everything in one place while giving me high level overviews. My productivity has grown leaps and bounds!

Small Business (50 or fewer emp.)
Aug 02, 2022
 Source
Overall Rating:
5.0
BJ
Bong J.
Ceo
Share
"Far better than Quickbase for the Price"
What do you like best about Kintone?

I was a long time Quickbase user until they double the price. I found Kintone and I am so happy with the intial setup and all the functionality is available for the price.

What do you dislike about Kintone?

I used a lost of Microsoft Excel formula based Field. With the Kintone, I am very limited to using Formula field since it is only has basic functions only

What problems is Kintone solving and how is that benefiting you?

Saving money for the decent database with very reasonable price

Small Business (50 or fewer emp.)
Jun 23, 2022
 Source
Overall Rating:
5.0
GD
Gm D.
Owner
Share
"Extremely Helpful Staff"
What do you like best about Kintone?

The best thing about Kintone is that they walk you through all the steps on how to create an app. They take the time and effort to make sure you know what you're doing and make suggestions as well

What do you dislike about Kintone?

If I had to pick a dislike it would be how you have to create individual views records for each app, instead of being able to just copy and paste.

What problems is Kintone solving and how is that benefiting you?

We currently use many forms and have to file these "paper" forms which in turn have to be kept for five years. That's so much paperwork and storage. Now with Kintone we have reduced our paperwork to a minimum.

Small Business (50 or fewer emp.)
May 05, 2022
 Source
Overall Rating:
5.0
OC
Otis C.
Director, Operational Services
Share
"Great Application"
What do you like best about Kintone?

Kintone has saved me hours per week by simplifying our reporting process and giving us a single spot for reports. One easy to access location for all information.

What do you dislike about Kintone?

I would like to see some additional traditional database features, but for the price, I wouldn't expect them.

What problems is Kintone solving and how is that benefiting you?

We had issues with multiple people having their own versions of spreadsheets. We have now one spot for the ONLY spreadsheet. It's easy to update and view.