Mailjet Reviews: 4.0/5 — Solid Choice

I have been using MailJet for about 3 years now and they just work. It is reliable and the best value for money I could find.

That I haven't found away to use them more yet.

I deliver PDF forms to businesses and customers alike and Mailjet gets through reliably. I send up to 1,000 emails every day and this service makes my business viable.

1. Flexibility of plans - easy to switch depending on campaigns based on 2. Robustness- good service, quite quick execution plans 3. Protection and support - very good support, protection against spam banning

I would like to have the interface in Bulgarian language or Russian - this will help you expand coverage of services you offer.

Mail campaigns, fight spam, better than own mail server.

Since we started using Mailjet, we’ve noticed a much faster delivery of our emails into our recipients’ inbox (it’s in seconds). Also through the lift we’ve had through open rates, it’s apparent that more of our emails are making it in the main inbox which are now being opened. Very happy with the service so far!

First it was not obvious that they support GBP as a currency. However having found out that we can pay GBP (as well as dollars and euros), we found it a big bonus.

As mentioned through better deliverability our customers are getting their transactional emails almost instantly. Also for marketing emails we send, we’ve seen an uplift in open rates, which leads to increase in ROI for us.

Lots of documentation available to get started step by step. Mailjet is really user-friendly: they provide extensive help, guidelines and support directly available on the website through documentation/videos etc., so that setting the service up is smooth and easy. Support team also proved to be very helpful and quick in responding. Best part is that they can provide support in your language (French, in our case).

Their support works through tickets, which was not an issue at all for us, but I guess for some people, a phone number to reach support would be a good feature to add.

We are a very small structure and team, so we have limited time for non-core activities and we don’t have the expertise in everything email. By using Mailjet, thanks to the user-friendly approach and support, we were able to set up and integrate all the features that we needed extremely quickly. We also have access to features, guidelines and statistics that simplify sending and analysing emails, which helped our startup grow in the right direction.

We really enjoy working with Passport, which is their editing tool for emails. We like the templates they provide, also that you can work via drag & drop which saves us a lot of time. Another plus is we can use it for both marketing- and transactional emails.

It took us a little bit of time to play around the dashboard to understand the stats and analyse them. Their blog is really helpful though, as well as their dashboard which gives a good overview of all metrics.

We have become much more efficient in our email-marketing efforts. It is great that our marketing and developer teams can work together on the same tools, which helps internal communication and saves us time. Also finally we can properly track and analyse how our email sends are performing.

Very easy to use. The plateform is "plug and play" within 1 day. Very usefull to manage mailing list.

Nothing i do really dislike. The platform is easy to use and quite natural.

sending reporting to clients. have reports from receivers.

Mail jet is such an easy service to use, using standard templates or changing them to your own needs

Nothing - I like everything about the service provided

Ease of sending a weekly newsletter to customers

mailjet was the right solution to deliver crucial intel to our clients, our service requires a fast and reliable way to inform of risk situations to executives and mailjet does it with out problems i specially like the way it provides real time info on delivery, bounce etc...

there is nothing really that i dislike, i stillplaying with the new beta, but untilnow no problems

go to what i like best

Price is solid and it gives all the customization and features I could ever need for sending tens of thousands of emails. The manual ability to set a time/date for sending a campaign is awesome as well as split testing different copy/times by segmenting my groups. The templates and builder had professional-looking emails created in no time at all and it was easy to import assets etc. It also told me recommended sizes for each asset which is unexpected but super helpful!! These is all the manual features, the api is also simple and awesome to integrate, I can build huge lists with little code.

The tools for following up could be better, i.e. a single button to start a new campaign for "everyone who did not open the email" or "everyone who did not click a link" would be amazing. I can do it manually but it requires and export and re-import to diff two lists. Better tools to help split test within a single campaign group would be super helpful as well, I do it manually right now.

Campaign management, bulk email sending, analytics on email opens/clicks, api-driven email collection, campaign automation, auto confirmations, and receipts.

Pricing, functionality, ease of use. We have used 3 other email campaign services, all of which were more expensive but did not have features to justify the expense.

Can not send to multiple lists at once. It would be ideal once a campaign has been created and you go to select a list if you could select multiple lists.

We are able to schedule out campaigns weeks and months in advance which allow automated communication to our prospects.