Mailjet Reviews: 4.0/5 — Solid Choice

- Layout/theme for newsletter preparation - ease of emailing a long list - sections & content placement assistance

Mailjet has served it's purpose for all my activities. No disliked feature till now.

- Email marketing - great tool to reach a wider audience in one go. - Making interactive designs/layouts - Help collaborate with the team on the same platform making coordination easy.

Very useful for sending marketing emails.

It has some complex functionalities which makes it cumbersome to use.

It has some great features as compared to other mail delivery applications which has been useful for me.

The template designing module is extremely to use. It's like using canva to deisgn graphics.

The pricing can be a little lesser for the underdeveloped countries.

Automating my email marketing activity. This is a very tedious activity if had to be done manually. It has saved me a lot of time and cost of hiring an email marketing expert.

The number of features Mailjet allows you to use in the free version, teach you how to plan, build and launch a well email marketing campaign. Due you can trank want exactly what your customers click, and how many times they did, and with that data, if you’re doing test A/B, you can take decisions to improve your template.

Well, first the guys from Mailjet are doing a great job, but when I was scheduling my first campings to try to understand how to use their tool, they got a limit of 200 emails per day, and I mean that’s not bad, but why not 300. If they allow 300 mails per day, that really can help to plan better Campaigns, because the user might have more data and feedback.

As a said before, Mailjet is a great choice, but the thing that blows my mind when I was exploring their website, is MJML. As a developer, the idea that a company creates a new free markup language, and it’s so simple to use, it’s amazing. Also, the documentation got a lot of examples and cases of use and templates that benefit you, to make emails more easy and fast.

The email management is very good. Business emails are managed easily with a user-friendly dashboard. The software offers a free plan as well which provides a trial version so performance is tested. We are using it for business emails. We have organized folders. Our emails are secure from spam.

The software does not provide images through a library due to which image upload is difficult. The customer support team does not know the queries their responses are pathetic. Response time is very long and they do not provide a helpful response.

Emails are sent with secure software due to which we do not need to bother about our company data. The software is very helpful in organizing emails and saving them for a long. We are very comfortable with the layout. The email verification feature makes it more secure than other software.

Mailjet helped us to identify and trackdown our mailing system. Best thing Is that we can tryout the default e-mail templates and Marketing techniques within free version, also it is very easy to edit mails you can easily view your email templates on cross-devices directly. having a premium is always a best thing because it gives extra power like ab testing, data filtering to use the tool more comfortly.

If you explore few more similar tools Mailjet looks bit overpriced still it can compete because of their features. And customer service is not upto mark follow-ups are very slow no on-time replies have to wait for days to get a update.

With Mailjet We were focused on email marketing which can drastically help us to reach more users without being sent in junk/spam mails. We are happy with results we get to see activity from old email database(user's) as well, the progress was seen compared to previous one which we were using.

Suoer easy to get started and also easy to integrate with WordPress for transactional email.

I dont like the fact that the sending limit is limited per day

The biggest task Mailjet is solving for me is the sending of transactional emails, especially for my woocommerce stores.

You don't need to know HTML to build nice looking emails in Mailjet

The unsubscribe link in our emails would only remove readers from that specific email, not from all of our marketing emails so we had to manually unsubscribe people on the back end

Solving the need to communicate with those in our database in an efficient and engaging manner

I like the Email Template designer very much. It's very intuitive and easy to use.

The price for international text is costly.

Email notifications to users for login and events in the application.

the plans that offer has many alteratives, and for it, best accomplish what its promised

nothing at all, pleased with the platform

deliverability, I now can set automatic campaigns

It's cheap and easy to use. The dashboard is simple and you can easily manage your email campaigns.

It would be nice to see feature updates more frequently.

This is my main email marketing tool and works pretty well for my tasks.

Mailjet is a lovely product that offers a broad range of features at a beautiful price. Features like unlimited contacts; Delivery and Analytics Dashboards are remarkable. 1. Great email builder. Very useful dashboards that allow us to monitor the campaigns. 2. Schedule the e-Mailers. 3. Great Reports for email marketing campaigns 4. Good Templates that can be customized for Contact upload. 5. The Free Plan itself offers much.

The Basic Plan and Premium do not have much difference between them. Lack of re-engagement campaign parameters functionality. The customer care not up to the mark - Timely Response to e-Mail is poor.

What problems are you solving with Mailjet? E-Mail Marketing. Benefits 1. Easy to Setup. 2. Step by Step Instructions to set up the mailing domain. 3. Guidance through the process. 4. Value for Money.

I like that you can save templates, not only of full emails, but also of specific sections. I also like that is easy to use

I have found that sometimes I have to redo steps when implementing emails. For example, when I add a link, the font formatting is lost and I have to select the font again. Also, sometimes the platform becomes a little crazy, showing spaces that I cannot edit (this is solved by saving, leaving the template and return to edit it later. Both of these issues mean using more time to get the campaigns ready

We use mailjet in order to do marketing communications with our students and potential new clients. Our main goal is selling, but we also use the platform for important communications

Mailjet is a tool with a low cost and that is what I like the most. It is possible to easily integrate it with WordPress to synchronize subscribers and create lists. Another feature I like is that it allows me to see how many people have opened the emails I have sent, as well as how many people have clicked on the ads.

It is necessary to make an additional cost in hiring a person with programming knowledge to implement Mailjet on the website, because they provide the API in different programming languages.

Before implementing Mailjet on our WordPress website, we were not taking advantage of the data of people who have made purchases in our ecommerce. This software allowed us to create lists from the people who are subscribed to our website. Also, it has allowed us to increase sales considerably from the last few months.

I like mostly everything Maijlet has all the features you need for email campaigns. Of course, the reason I decided to implement Mailjet in our company is because cost, so far I have seen Mailjet is one of the cheaper Mailing platforms out there, they charge you for email sent no like other services that try to charge you per contact, for a company that has more than 100,000 users lets say that pay for customers is just not fair if you just sent emails to certain segments. Mailjet also has pretty much standard features as any other tool out there, you can add your contacts or make Html widgets to obtain them, it also has a template editor with all the essential tools to make a nice email probably is advanced as mailchimp or active campaign but you just need a designer or Canva to pimp up your mails. Last but not less the automation emails are basic automation tools like those in Active campaign where you can send a sequence of mail. For all of this, I'm more than happy to use Mailjet in our company.

Probably the thing that I most dislike now days is the editor. I mean is a pretty straight forward and basic editor but as I said you just need to make a nice design and nobody will notice. But recently while you are editing it hangs down, like if you were doing changes and it seems is working fine but once that you go out of the editor and come back is when you realize that changes weren't saved at all and you have to rework again. This problem is happening from 4 months to now in different computers and with different explorers like Firefox, Chrome, Edge, Safari. So I hope Mailjet can read this review and fix the issue.

We are solving all the emailing communication with the customer, we currently have more than 130K registered users, more than 30K active users in the last 45 days and around 12K Engaged users in the last 30 days. Before we were using tools like Active Campaign mainly for automation and mailing communication. But since Active Campaign business model is based in contacts it exponentially increments the cost when you have more than 60K users and our main issue is that we use to segment our users in different contact list so we basically have strong communication with engaged users and active users that are no more than 40K so Active Campaign cost makes no sense for use while Mailjet only charges per email sent at a very low fee and still has some basic automation tools that when combining with Zapier you can basically everything you do in Active Campaign.

Provides endless functions when it come to designing your newsletter

Can sometimes we slow with tiny bugs while editing the newsletter

Saves times by using pre designed templates

I like that it is a platform that we can get a message to a lot of people on. Internal an external. The building of a message is for the most part easy but takes some getting used to.

The layout and all together set up of mass emails and newsletters seems kind of generic. There's isn't a lot of room to make image look nicer or layout flow better.

I am making images in Photoshop before I am uploading to Mailjet so that they look a little nicer.

Its emails display correctly (if designed and coded properly), it's VERY affordable, it has good integration tools for websites.

This was recommended for a client and their employees aren't big fans of the email design tool. I found the tool to be very good and it's strongest feature is that the emails it delivers display correctly (if properly designed and coded). It's also difficult to manually add or delete contacts.

My client is using this to build mailing lists for newsletters and product promotion.

The reporting and segmentation leave nothing to be desired great deliverability

a tad on the pricey side. Compliance team is very nit-picky and support teams do not collaborate as well as they should

Gmail deliverability, insight to campaigns

I like the easy interface, and time saving aspect of programmed campaigns

Sometimes there are problems with the design elements when using certain website browsers. I use Safari most of the time, but this doesn't work very well with Mailjet's interface so have to change to Firefox.

Time saving - benefit of programming a campaign

The system works for me, for the amount of e-mails I have now

Not a quicker response time with e-mails

Mass e-mailing to my list is awesome

I particularly loved the way the system intuitively gets you up to speed in all you need to know to run the campaign and manage the lists. The pre-existing templates are extremely valuable asset for any marketer.

- the UX requires too many clicks to reach relevant info. - it's hard to move users between lists and no bulk actions -The inability to switch back from HTML to the editor.

The company issues once or twice a year special package deals. All requests prior to the release of the package are held and sent out on those dates. Mailjet automated the process and made it very smooth.

La première chose sur Mailjet c'est le prix, il permet de vraiment démarrer sans que cela coûte une fortune. Ensuite, il y a le sérieux technique de la plateforme et la qualité des statistiques fournies.

Pendant longtemps j'ai trouvé que le support technique était d'assez mauvaise qualité, il semble que ceci est un train de changer depuis quelques mois.

J'utilise mailjet à titre professionnel pour mes emailings mais aussi pour tous mes envois normaux. La plateforme permet un paramétrage précis des SPF et Dkim ce qui assure une très bonne délivrabilité des emails. J'ai essayé de passer directement par la plateforme de mon hébergeur, mais étant sur un serveur mutualisé j'étais trop souvent confronté à des problèmes de délivrabilité en particulier avec des clients très pointilleux. Mailjet à résolu une grosse partie des problèmes.

I like the interface, which is clear and self explanatory. I also like the fact that it's possible to customize the html message with my own design and links. There is a very good information table with all the required codes such as unsubsribe... which is very useful (at least for the first email). Once the campaign is sent, it is easy to track what email were opened or not and by who. I am using the free plan and when I need, I can upgrade for just 1 month.

It was a bit hard to set up SPF and DKIM at the beginning, but I think it's more related to my hosting supplier. Otherwise, there is nothing I really dislike with this solution.

I started using Mailjet in a previous company, because I needed to have an SMTP server for the portable computers of the company. Otherwise, most people couldn't send emails from their PC without manually changing the SMTP parameters. It was really good for this. Then I used it to send emailing campaigns, which I still do now. I tried other solutions but I'm used to this one and I chose it for my new company: http://sartoriasapone.com It is simple and efficient and there is a free plan.

Good email marketing solution works with Online based and SMTP Relay that easy to sending transactional emails to clients. For quick, reliable deliver-ability, Mailjet has REST API and Send API integrity. Very good and advanced contact list management. Easy to add/ remove the contact users. Very good subscribe and unsubscribe features. Built-in templates for start within hours. Easy to send and track the mailings. Supports responsive email template designs. Described documentations. User/ account verification system. The services are for companies that's why non company URL's / Email accounts cannot use the services. That's saves trust for sending email newsletters. Ability to add custom domains for sending and custom email address for email marketing.

Sometimes emails are received into Spam/ Junk folder after checking the spam rate/ score. For free accounts, daily email sending limits are 200 only. That's equal 6000 email sending limits for a month. Support tickets responding time is high. Have to wait for longer time to get reply from support desk.

Sending email marketing to clients and subscribers. Sending Transactional Email as like invoice or payment reminders. Tracking email delivery reports and click through reports. Opt-in and Opt-out the subscriber easily. Sending customized emails via SMTP or API. Custom domain name and email address adding availability.

Mostly the affordable price. We have a weekly list of over 30,000 users, so by comparison to other services, we save hundreds every month on our distribution.

I wish it had a bit more reporting, but I understand there are reasons for the cost savings.

Cost savings while still continuing frequent communication with our newsletter list.

I like the panel, it's really simple and clear, you can find whatever you want easily

Well It's still a little bit expensive for me because I'm currently a student

Mailjet is cool because it has free starter mails, so for little campaign it's pretty neat !

Really easy to use. SMTP protocol, and API (provided with different libs for many languages and platforms)

The fact that I can't unlock bounced addresses by myself (always requires contacting the support team).

Sending a lot of transactionnal emails, everyday. With Mailjet I can see wether my emails are properly sent (or not, and why).

The integration of their interface of email's creation in our solution. Very easy to use. Management of accounts. Stats API !

The limitation of the interface of email's creation for our power users.

Manage data collection, data processing and communication in one backoffice with no exports.

Excellent outil permettant de faire du marketing comme du relationnel

Rien a signaler si ce n est des debuts difficile pour moi

Une facilite d envoi et un suivi performant