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Mailjet Email Marketing Software logo
Mailjet
Effortless Email Marketing Automation
4.0

( 151 )

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Mailjet Reviews: 4.0/5 — Solid Choice

Mailjet Overview
What is Mailjet?

Mailjet’s impressive, multi-user collaboration features make it the preferred email tool for teams and agencies. The platform offers great pricing options that comes with simple automation workflows and extensive newsletter templates. Team members can be invited and assigned to specific roles and tasks; collaboration on emails can be done in real time; and data collection is efficient and accurate. Personalization tools for emails are robust and the platform guarantees that subscribers get your emails with its API and SMTP relay.

Company Mailjet SAS
Year founded 2010
Company size 51-200 employees
Headquarters Paris, France
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Ask Questions about Mailjet
What Mailjet is best for?
How does Mailjet compare to Stripo?
What are the pros and cons of Mailjet?
Mailjet Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailjet Pros and Cons
Pros
  • Impressive multi-user collaboration feature
  • Affordable pricing options
  • Simple automation workflows
  • Great selection of newsletter templates
Cons
  • Segmentation options are limited
  • Automation conditions can be limiting
Mailjet Features
A/B Testing
A/B testing / Experiments
Analytics/Reporting
API Access
Automated Responses
Bounce Management
Branding removal (white-label)
Campaign Scheduling
Contact List Import/Export
Custom domain for landing pages/forms
Custom Fields
Customizable Templates
Mailjet Media
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Mailjet Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 03, 2026
Mailjet Email Marketing Software logo
151 Mailjet Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Jan 30, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"MailJet rocks"
What do you like best about Mailjet?

I have been using MailJet for about 3 years now and they just work. It is reliable and the best value for money I could find.

What do you dislike about Mailjet?

That I haven't found away to use them more yet.

What problems is Mailjet solving and how is that benefiting you?

I deliver PDF forms to businesses and customers alike and Mailjet gets through reliably. I send up to 1,000 emails every day and this service makes my business viable.

Small Business (50 or fewer emp.)
Jan 02, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Why I will recommend mailjet to others "
What do you like best about Mailjet?

1. Flexibility of plans - easy to switch depending on campaigns based on 2. Robustness- good service, quite quick execution plans 3. Protection and support - very good support, protection against spam banning

What do you dislike about Mailjet?

I would like to have the interface in Bulgarian language or Russian - this will help you expand coverage of services you offer.

What problems is Mailjet solving and how is that benefiting you?

Mail campaigns, fight spam, better than own mail server.

Small Business (50 or fewer emp.)
Mar 17, 2016
 Source
Overall Rating:
5.0
ME
Mark E.
Managing Partner
Share
"Speedy & accurate deliverability!"
What do you like best about Mailjet?

Since we started using Mailjet, we’ve noticed a much faster delivery of our emails into our recipients’ inbox (it’s in seconds). Also through the lift we’ve had through open rates, it’s apparent that more of our emails are making it in the main inbox which are now being opened. Very happy with the service so far!

What do you dislike about Mailjet?

First it was not obvious that they support GBP as a currency. However having found out that we can pay GBP (as well as dollars and euros), we found it a big bonus.

What problems is Mailjet solving and how is that benefiting you?

As mentioned through better deliverability our customers are getting their transactional emails almost instantly. Also for marketing emails we send, we’ve seen an uplift in open rates, which leads to increase in ROI for us.

Small Business (50 or fewer emp.)
Mar 14, 2016
 Source
Overall Rating:
5.0
LG
Laetitia G.
Mentor
Share
"Easy to use thanks to great documentation and support"
What do you like best about Mailjet?

Lots of documentation available to get started step by step. Mailjet is really user-friendly: they provide extensive help, guidelines and support directly available on the website through documentation/videos etc., so that setting the service up is smooth and easy. Support team also proved to be very helpful and quick in responding. Best part is that they can provide support in your language (French, in our case).

What do you dislike about Mailjet?

Their support works through tickets, which was not an issue at all for us, but I guess for some people, a phone number to reach support would be a good feature to add.

What problems is Mailjet solving and how is that benefiting you?

We are a very small structure and team, so we have limited time for non-core activities and we don’t have the expertise in everything email. By using Mailjet, thanks to the user-friendly approach and support, we were able to set up and integrate all the features that we needed extremely quickly. We also have access to features, guidelines and statistics that simplify sending and analysing emails, which helped our startup grow in the right direction.

Small Business (50 or fewer emp.)
Mar 11, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use and great for collaboration"
What do you like best about Mailjet?

We really enjoy working with Passport, which is their editing tool for emails. We like the templates they provide, also that you can work via drag & drop which saves us a lot of time. Another plus is we can use it for both marketing- and transactional emails.

What do you dislike about Mailjet?

It took us a little bit of time to play around the dashboard to understand the stats and analyse them. Their blog is really helpful though, as well as their dashboard which gives a good overview of all metrics.

What problems is Mailjet solving and how is that benefiting you?

We have become much more efficient in our email-marketing efforts. It is great that our marketing and developer teams can work together on the same tools, which helps internal communication and saves us time. Also finally we can properly track and analyse how our email sends are performing.

Small Business (50 or fewer emp.)
Dec 15, 2015
 Source
Overall Rating:
5.0
XH
Xavier H.
Alta Rocca Am / Convertibles & Stratégies De Rendement Obligataire
Share
"Very usefull / very easy to use"
What do you like best about Mailjet?

Very easy to use. The plateform is "plug and play" within 1 day. Very usefull to manage mailing list.

What do you dislike about Mailjet?

Nothing i do really dislike. The platform is easy to use and quite natural.

What problems is Mailjet solving and how is that benefiting you?

sending reporting to clients. have reports from receivers.

Small Business (50 or fewer emp.)
Dec 06, 2015
 Source
Overall Rating:
5.0
AW
Andrew W.
#Harrogatehour @Harroatehour
Share
"Excellent email service"
What do you like best about Mailjet?

Mail jet is such an easy service to use, using standard templates or changing them to your own needs

What do you dislike about Mailjet?

Nothing - I like everything about the service provided

What problems is Mailjet solving and how is that benefiting you?

Ease of sending a weekly newsletter to customers

Small Business (50 or fewer emp.)
Dec 04, 2015
 Source
Overall Rating:
5.0
RV
Rommel V.
Ceo
Share
"the right app at the right moment"
What do you like best about Mailjet?

mailjet was the right solution to deliver crucial intel to our clients, our service requires a fast and reliable way to inform of risk situations to executives and mailjet does it with out problems i specially like the way it provides real time info on delivery, bounce etc...

What do you dislike about Mailjet?

there is nothing really that i dislike, i stillplaying with the new beta, but untilnow no problems

What problems is Mailjet solving and how is that benefiting you?

go to what i like best

Small Business (50 or fewer emp.)
Aug 21, 2015
 Source
Overall Rating:
5.0
Matthew G. avatar
Matthew G.
Director Of Customer Experience
Share
"Solid for manual and api-driven mail campaigns"
What do you like best about Mailjet?

Price is solid and it gives all the customization and features I could ever need for sending tens of thousands of emails. The manual ability to set a time/date for sending a campaign is awesome as well as split testing different copy/times by segmenting my groups. The templates and builder had professional-looking emails created in no time at all and it was easy to import assets etc. It also told me recommended sizes for each asset which is unexpected but super helpful!! These is all the manual features, the api is also simple and awesome to integrate, I can build huge lists with little code.

What do you dislike about Mailjet?

The tools for following up could be better, i.e. a single button to start a new campaign for "everyone who did not open the email" or "everyone who did not click a link" would be amazing. I can do it manually but it requires and export and re-import to diff two lists. Better tools to help split test within a single campaign group would be super helpful as well, I do it manually right now.

What problems is Mailjet solving and how is that benefiting you?

Campaign management, bulk email sending, analytics on email opens/clicks, api-driven email collection, campaign automation, auto confirmations, and receipts.

Small Business (50 or fewer emp.)
Mar 16, 2015
 Source
Overall Rating:
5.0
LB
Logan B.
Principal, Ceo & Project Manager
Share
"Great service!"
What do you like best about Mailjet?

Pricing, functionality, ease of use. We have used 3 other email campaign services, all of which were more expensive but did not have features to justify the expense.

What do you dislike about Mailjet?

Can not send to multiple lists at once. It would be ideal once a campaign has been created and you go to select a list if you could select multiple lists.

What problems is Mailjet solving and how is that benefiting you?

We are able to schedule out campaigns weeks and months in advance which allow automated communication to our prospects.

Small Business (50 or fewer emp.)
Mar 11, 2015
 Source
Overall Rating:
5.0
PW
Patricia W.
Community & Customer Success Manager
Share
"Great tool, easy to use with great support."
What do you like best about Mailjet?

Mailjet is easy to use and their support team is always available.

What do you dislike about Mailjet?

So far nothing. I am very happy with what I got.

What problems is Mailjet solving and how is that benefiting you?

I schedule automated emails and newsletters to selected contacts and save with Mailjet time doing this, giving me more time to work on other tasks.

Small Business (50 or fewer emp.)
Nov 18, 2013
 Source
Overall Rating:
5.0
ST
Samuel T.
Webdesigner Indépendant
Share
"Un vétitable outil E-mailing"
What do you like best about Mailjet?

J'aime la simplicité d'utilisation, et la possibilité de pouvoir suivre le nombre de vue, de clique...

What do you dislike about Mailjet?

Le délai pour avoir un rapport bien complet. Mais ce délai reste quand même relativement court...

What problems is Mailjet solving and how is that benefiting you?

Pouvoir faire une vrai analyse sur les retombées d'un newsletter

Small Business (50 or fewer emp.)
Nov 18, 2013
 Source
Overall Rating:
5.0
CA
Céline A.
Founder
Share
"Best emailing app I've tested"
What do you like best about Mailjet?

Easy to use, all is said. I've never used an app as easy to use. I've more time to do my job, and realize the campaign itself, it's perfect.

What do you dislike about Mailjet?

I do not dislike anything. Mailjet really is the best app I've tested and used. I'm completely satisfied.

What problems is Mailjet solving and how is that benefiting you?

Very short time to do and send an emailing campaign. More time to do my job !

Small Business (50 or fewer emp.)
Nov 18, 2013
 Source
Overall Rating:
5.0
KG
Kevin G.
Managing Director | Marketing Director
Share
"Un outil de routage complet et efficace"
What do you like best about Mailjet?

L'interface simple et didactique La délivrabilité et son optimisation La personnalisation (du novice à l'expert) La réactivité du support

What do you dislike about Mailjet?

Ne pas avoir la possibiliité d'avoir 1 facture pour tous ses clients ;-)

What problems is Mailjet solving and how is that benefiting you?

Le routage réussi de nombreuses newsletters et emailings clients avec un suivi statistiques complet.

Small Business (50 or fewer emp.)
Nov 18, 2013
 Source
Overall Rating:
5.0
JH
Julien H.
Founder
Share
"Mailjet est parfait pour gérer mes mails !"
What do you like best about Mailjet?

J'aime la simplicité d'installation, les statistiques des mails envoyés et la rapidité de réponse du support.

What do you dislike about Mailjet?

L'impossibilité de personnaliser les mailings avec le nom et le prénom du destinataire par exemple.

What problems is Mailjet solving and how is that benefiting you?

Mon principal problème était la délivrabilité des mails.

Small Business (50 or fewer emp.)
Nov 15, 2013
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great, easy to read and well presented analytics "
What do you like best about Mailjet?

The ability to export to CSV /Excel files is very useful in order to get a quick clean and easily readable report.

What do you dislike about Mailjet?

I believe that the service should be free if Mailjet are garnering all their clients' contacts. There should be an opt-in option for this. My contacts are worth much more than my subscription fee!

What problems is Mailjet solving and how is that benefiting you?

In a public relations company its important to be able to see who is regularly opening (and ignoring) your emails

Enterprise (> 1000 emp.)
Nov 15, 2013
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Intuitive and good pricing"
What do you like best about Mailjet?

User interface is excellent in usability. Clear and complete.

What do you dislike about Mailjet?

Really nothing. Mailchimp has perhaps more functionnality but Mailjet is easier to use.

What problems is Mailjet solving and how is that benefiting you?

An complete emailing solution with easy integration with Wordpress my CMS. I can use it for transactionnel emailing.

Enterprise (> 1000 emp.)
Jan 22, 2024
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Mailjet - Review"
What do you like best about Mailjet?

Mailjet has made by email marketing efforts easy. This software has a easy-to-use interface, making it easy for me to reach out to numerous potentail customers. This has enabled me to keep our customers updated about our products and services. It mail creation feature is great and very simple to understand and implemend.

What do you dislike about Mailjet?

I think there is room for imporvement in the customer support section.

What problems is Mailjet solving and how is that benefiting you?

It streamlined mu process for email marketing. It made it easier for me to create more emails with its built it templates. I was able to reach a larger customer base with various types of email depending on their sales funnel.

Mid Market (51-1000 emp.)
Aug 23, 2023
 Source
Overall Rating:
4.5
Jason G. avatar
Jason G.
Saa S General Manager
Share
"Dependable service and good team behind it"
What do you like best about Mailjet?

It sounds simple, but it does just what you would expect it to do. The API is good and allows us to send out our transaction emails quickly and efficiently.

What do you dislike about Mailjet?

It does not allow you to manually send out transaction emails. We have a need for that on occassion when we change our terms and conditions or our pricing.

What problems is Mailjet solving and how is that benefiting you?

All emails associated with using our products (I run two software businesses that both use Mailjet) rely on Mailjet. Verification emails, various alert emails that our platforms send out to our users, password reset emails and a some onboarding oriented emails to help new users get going.

Mid Market (51-1000 emp.)
Jul 12, 2023
 Source
Overall Rating:
4.5
RS
Ritika S.
Founder
Share
"Helps in delivering Dynamic Emails and Aumating the Email Marketing and campaigns"
What do you like best about Mailjet?

It provides an automation tool to automate the email workflow triggered for specific events. It provides a drag-drop editor used to create visually appealing email campaigns. It supports SMTP services. It provides email templates and responsive email designs.

What do you dislike about Mailjet?

Nothing to dislike about it and its any feature.

What problems is Mailjet solving and how is that benefiting you?

It provides multiple email templates and a visual editor with a drag-drop feature which helps to create an awesome design for email campaigns. Its report and analytics feature which it provides helps in determining the click-per-rate of email campaigns. It provides a collaboration tool that helps the team to work simultaneously on the same email campaign.

Small Business (50 or fewer emp.)
Jun 12, 2023
 Source
Overall Rating:
4.5
DG
Dr. Reena G.
Associate Editor
Share
"one of the best service i have ever used"
What do you like best about Mailjet?

i think one of the best service i have ever used, integration of smtp and api is very easy, if you wish to send email from mailjet own panel that also very easy to use. one easily email using there own interface panel

What do you dislike about Mailjet?

the only issue is you will to change the shared IP on regular basis so that deliverability can be increased and give more effective business to the customer, as the shared used by multiple user it reduce inbox deliverability

What problems is Mailjet solving and how is that benefiting you?

It help to resolve the inbox deliverability problem, it is cost-effective and keeps your business running with email marketing, they also offered various plan with good deliverability of inbox

Small Business (50 or fewer emp.)
May 31, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Fácil de usar"
What do you like best about Mailjet?

Es intuitivo, puedo personalizar mi mailing

What do you dislike about Mailjet?

Hasta ahorita no he encontrado una desventaja

What problems is Mailjet solving and how is that benefiting you?

A enviar email marketing a prospectos y clientes

Mid Market (51-1000 emp.)
May 05, 2023
 Source
Overall Rating:
4.5
Lav S. avatar
Lav S.
Sr. Manager Marketing
Share
"Best email marketing platform from Sinch"
What do you like best about Mailjet?

Mailjet helps you send unique marketing emails to your customers without much technical knowledge. Coming from Sinch, this platform has the best features that you can compare to other popular platforms.

What do you dislike about Mailjet?

Pricing can be one of the concerns compared to other platforms, but you can always get the best value if you can utilize all the features they provide.

What problems is Mailjet solving and how is that benefiting you?

Mailjet provides easy to use platform for sending emails to your users. This platform has all the necessary features for an email marketing suite. Also, you don't need to be tech-savvy to use this platform, as this has one of the best template-building tools for crafting beautiful emailers.

Mid Market (51-1000 emp.)
Mar 21, 2023
 Source
Overall Rating:
4.5
Noli L. avatar
Noli L.
Email Marketing Specialist
Share
"Great mailing platform"
What do you like best about Mailjet?

Mailjet is an email marketing and automation platform that allows businesses to send emails quickly, easily, and affordably. It offers features such as A/B testing, real-time tracking, and list segmentation, as well as customer service and integration with popular applications.

What do you dislike about Mailjet?

However, there are some issues. Email automation is only available to premium users, and connecting our domain proved difficult. This should be available to free users as well, though there should be a limit on the number of free daily emails that can be sent at the same time. Automation processes necessitate thought, and a 30-day trial period may be insufficient to determine whether the system is suitable for the user. At the very least, I thoroughly test software.

What problems is Mailjet solving and how is that benefiting you?

Mailjet helps businesses solve a wide range of email marketing-related business issues, including increasing customer engagement, increasing sales, streamlining customer service, and driving traffic to websites. Mailjet's automated marketing tools help businesses save time and money while sending personalized and timely messages.

Small Business (50 or fewer emp.)
Feb 24, 2023
 Source
Overall Rating:
4.5
Fatih O. avatar
Fatih O.
Web Developer And Ui/Ux Designer
Share
"The free offerings are fine"
What do you like best about Mailjet?

I really like how Mailjet makes it easy to organize my email by topic. It's great to be able to see all my newsletters in one place, and it's really easy to unsubscribe from newsletters if I don't want them anymore. Plus, the templates are really user-friendly and make creating emails a breeze. Overall, I'm really happy with Mailjet and would definitely recommend it to others!

What do you dislike about Mailjet?

I don't really enjoy the design of Mailjet. I find it to be very cluttered and unorganized. Additionally, the interface is not very user friendly. It can be difficult to find what you're looking for, and the navigation is confusing at times. Overall, I would not recommend Mailjet to anyone.

What problems is Mailjet solving and how is that benefiting you?

Mailjet is a fast, reliable, and affordable email provider that solves many of the common problems people face with email. It's perfect for businesses that need to send large volumes of emails quickly and efficiently. Mailjet also offers great features like unlimited storage and spam protection. This makes it an excellent choice for companies who need to keep their email traffic organized and spam-free.

Small Business (50 or fewer emp.)
Sep 26, 2022
 Source
Overall Rating:
4.5
SS
Sandeep S.
Marketing Manager
Share
"Best email marketing solution in mailjet you have freedom to monitor your campaign and email statics"
What do you like best about Mailjet?

The best thing is their email delivery solution, you can upload unlimited contacts and send campaigns, also many more options to make the email list cleaner with segmentation and automation.

What do you dislike about Mailjet?

They need to work on the email template in the market always template will be updated but mailjet has a limited template directory, so need to update it. Also need to support the AMP template.

What problems is Mailjet solving and how is that benefiting you?

Mailjet gives the best solution to the subscriber barrier because many email marketing platform works on a subscriber basis and if your list is big then the charges are too high, so mailjet support unlimited subscriber with no extra charge it will look great.

Small Business (50 or fewer emp.)
Aug 04, 2022
 Source
Overall Rating:
4.5
PS
Prathiksha S.
Marketing Associate
Share
"Amazing email marketing software!"
What do you like best about Mailjet?

Email campaigns could be made easily and effortlessly with Mailjet. The platform is very user-friendly and helps you track and monitor the emails sent. One of the best features of Mailjet is that it is very collaborative. All the team members can work together on the email campaigns. Creating contact lists and setting up automation could be easily done. Mailjet also supports great integrations including eCommerce platforms. The templates are good and can be edited quickly and efficiently to create marketing campaigns.

What do you dislike about Mailjet?

Firstly the price is a bit high compared to other platforms but is ok because of the features. The platform could add a few more choices of templates as it is very limited. They can also include landing page options since it is not currently available on the platform.

What problems is Mailjet solving and how is that benefiting you?

With Mailjet we have made amazing email campaigns for our business outreach. Our newsletters were a hit since all the members of the team worked together on the platform. Creating contact lists is very easy and since we send out bulk emails to our prospects it has been very helpful. We can track and monitor our emails better and understand what works best for our prospects. Designing these campaigns is convenient and template editing is very easy which helps us save time as well as make effective emails!

Small Business (50 or fewer emp.)
Jul 22, 2022
 Source
Overall Rating:
4.5
Rishi G. avatar
Rishi G.
Data Mining Engineer
Share
"Overall good service with a reasonable price model."
What do you like best about Mailjet?

I appreciate that MailJet includes features like transactional emails/SMS, which makes the work a lot easier. Live collaboration through MailJet is also smooth, plus you don't have to worry about the contact storage limit. Creating templates and starting campaigns is really easy.

What do you dislike about Mailjet?

The documentation is average and that makes working with MailJet a bit hard as you can end up spending a lot of your time figuring out how to properly set up various services provided within. Filtering through the database could be improved as well.

What problems is Mailjet solving and how is that benefiting you?

There's no daily limit (in the essential price model) regarding how many emails you can send to your customers and subscribers in a day. The API's flexibility lets you harness the features of MailJet with ease. The service is price-friendly. It doesn't seem like you're paying too much and getting comparatively less.

Mid Market (51-1000 emp.)
Apr 21, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Mailjet: A friendly Email Marketing Platform"
What do you like best about Mailjet?

Mailjet is a wonderful creation aimed at easing the hassle of creating email marketing campaigns. With its array of choices, features, and pricing policies Mailjet is one of the best tools in market to create, track and automate email both the marketing campaigns and transactional emails hence flourishing the business.

What do you dislike about Mailjet?

Although Mailjet is very much likeable on all the aspects the only things I dislike are the limitation of segmentation element which is quite a necessary thing in marketing campaigns. Additionally the list management isn't exactly user-friendly here which makes it difficult for running campaigns.

What problems is Mailjet solving and how is that benefiting you?

With Mailjet we are solving the problems of automation when it comes to creating and yracking marketing campaigns. Plus we are focussing on the SMS elements, building email templates and transactional emails as well with Mailjet.

Mid Market (51-1000 emp.)
Apr 21, 2022
 Source
Overall Rating:
4.5
Komal G. avatar
Komal G.
Wing Coordinator
Share
"Why is Mailjet the best Email Marketing Tool"
What do you like best about Mailjet?

Mailjet is one of the best yet most affordable software for email marketing campaigns SMS campaigns, newsletter creation, email template building etc. Its collaborative features help the marketers and developers to collaborate, hence helping it stand out among the others.

What do you dislike about Mailjet?

Although Mailjet is one of the best software around, the things I dislike are the lack of advanced segmentation and automation conditions in the software which is a basic requirement. Plus Mailjet also lacks a landing page builder which is actually available with tools like Getresponse.

What problems is Mailjet solving and how is that benefiting you?

Mailjet is helping us create creative email marketing campaigns plus it is coming in handy while creating email templates. we are also using Mailjet to create, send and track transactional emails apart from the campaign-based ones.