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Mailjet
Effortless Email Marketing Automation
4.0
(151)
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Mailjet Reviews & Product Details

Mailjet Overview
What is Mailjet?

Mailjet’s impressive, multi-user collaboration features make it the preferred email tool for teams and agencies. The platform offers great pricing options that comes with simple automation workflows and extensive newsletter templates. Team members can be invited and assigned to specific roles and tasks; collaboration on emails can be done in real time; and data collection is efficient and accurate. Personalization tools for emails are robust and the platform guarantees that subscribers get your emails with its API and SMTP relay.

Company Mailjet SAS
Year founded 2010
Company size 51-200 employees
Headquarters Paris, France
Social Media
Mailjet Categories on Findstack
Ask Questions about Mailjet
What Mailjet is best for?
How does Mailjet compare to Mailmodo?
What are the pros and cons of Mailjet?
Mailjet Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailjet Pros and Cons
Pros
  • Impressive multi-user collaboration feature
  • Affordable pricing options
  • Simple automation workflows
  • Great selection of newsletter templates
Cons
  • Segmentation options are limited
  • Automation conditions can be limiting
Mailjet Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Mailjet Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 23, 2024
Mailjet Logo
151 Mailjet Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Mar 29, 2017
 Source
Overall Rating:
5.0
HR
Hemal R.
Founding Partner
Share
"Brilliant! Very developer friendly team and they 'get it'!"
What do you like best about Mailjet?

MJML by a long shot. Also their interface is one of the better ones out there.

What do you dislike about Mailjet?

Only thing - no way to schedule messages to send later in the future (though I am told it is coming)

What problems is Mailjet solving and how is that benefiting you?

Transactional and marketing email

Small Business (50 or fewer emp.)
Mar 29, 2017
 Source
Overall Rating:
5.0
FL
Fabio L.
Co Founder And Ceo
Share
"MailJet has solved my problems"
What do you like best about Mailjet?

because it works very well and i solved my problems

What do you dislike about Mailjet?

nothing, mailjet it's perfect and versatile

What problems is Mailjet solving and how is that benefiting you?

I use MailJet like a outgoing mail server for my personal email messages, and on all outgoing email from my website, so i can have certainty and control of any sending.

Mid Market (51-1000 emp.)
Feb 21, 2017
 Source
Overall Rating:
5.0
GM
German M.
Sales Manager
Share
"Best mail service"
What do you like best about Mailjet?

Easy to use mail settings, cool stats for e-mails and all. Fast sending of e-mails. Costumer services is the best.

What do you dislike about Mailjet?

Nothing to say. Everything is fine. I will recomanded to my friends.

What problems is Mailjet solving and how is that benefiting you?

I used it in my online site and solved me problems with outgoing mail services

Small Business (50 or fewer emp.)
Mar 17, 2016
 Source
Overall Rating:
5.0
ME
Mark E.
Managing Partner
Share
"Speedy & accurate deliverability!"
What do you like best about Mailjet?

Since we started using Mailjet, we’ve noticed a much faster delivery of our emails into our recipients’ inbox (it’s in seconds). Also through the lift we’ve had through open rates, it’s apparent that more of our emails are making it in the main inbox which are now being opened. Very happy with the service so far!

What do you dislike about Mailjet?

First it was not obvious that they support GBP as a currency. However having found out that we can pay GBP (as well as dollars and euros), we found it a big bonus.

What problems is Mailjet solving and how is that benefiting you?

As mentioned through better deliverability our customers are getting their transactional emails almost instantly. Also for marketing emails we send, we’ve seen an uplift in open rates, which leads to increase in ROI for us.

Small Business (50 or fewer emp.)
Mar 14, 2016
 Source
Overall Rating:
5.0
LG
Laetitia G.
Mentor
Share
"Easy to use thanks to great documentation and support"
What do you like best about Mailjet?

Lots of documentation available to get started step by step. Mailjet is really user-friendly: they provide extensive help, guidelines and support directly available on the website through documentation/videos etc., so that setting the service up is smooth and easy. Support team also proved to be very helpful and quick in responding. Best part is that they can provide support in your language (French, in our case).

What do you dislike about Mailjet?

Their support works through tickets, which was not an issue at all for us, but I guess for some people, a phone number to reach support would be a good feature to add.

What problems is Mailjet solving and how is that benefiting you?

We are a very small structure and team, so we have limited time for non-core activities and we don’t have the expertise in everything email. By using Mailjet, thanks to the user-friendly approach and support, we were able to set up and integrate all the features that we needed extremely quickly. We also have access to features, guidelines and statistics that simplify sending and analysing emails, which helped our startup grow in the right direction.

Small Business (50 or fewer emp.)
Dec 15, 2015
 Source
Overall Rating:
5.0
XH
Xavier H.
Alta Rocca Am / Convertibles & Stratégies De Rendement Obligataire
Share
"Very usefull / very easy to use"
What do you like best about Mailjet?

Very easy to use. The plateform is "plug and play" within 1 day. Very usefull to manage mailing list.

What do you dislike about Mailjet?

Nothing i do really dislike. The platform is easy to use and quite natural.

What problems is Mailjet solving and how is that benefiting you?

sending reporting to clients. have reports from receivers.

Small Business (50 or fewer emp.)
Dec 06, 2015
 Source
Overall Rating:
5.0
AW
Andrew W.
#Harrogatehour @Harroatehour
Share
"Excellent email service"
What do you like best about Mailjet?

Mail jet is such an easy service to use, using standard templates or changing them to your own needs

What do you dislike about Mailjet?

Nothing - I like everything about the service provided

What problems is Mailjet solving and how is that benefiting you?

Ease of sending a weekly newsletter to customers

Small Business (50 or fewer emp.)
Dec 04, 2015
 Source
Overall Rating:
5.0
RV
Rommel V.
Ceo
Share
"the right app at the right moment"
What do you like best about Mailjet?

mailjet was the right solution to deliver crucial intel to our clients, our service requires a fast and reliable way to inform of risk situations to executives and mailjet does it with out problems i specially like the way it provides real time info on delivery, bounce etc...

What do you dislike about Mailjet?

there is nothing really that i dislike, i stillplaying with the new beta, but untilnow no problems

What problems is Mailjet solving and how is that benefiting you?

go to what i like best

Small Business (50 or fewer emp.)
Aug 21, 2015
 Source
Overall Rating:
5.0
Matthew G. avatar
Matthew G.
Director Of Customer Experience
Share
"Solid for manual and api-driven mail campaigns"
What do you like best about Mailjet?

Price is solid and it gives all the customization and features I could ever need for sending tens of thousands of emails. The manual ability to set a time/date for sending a campaign is awesome as well as split testing different copy/times by segmenting my groups. The templates and builder had professional-looking emails created in no time at all and it was easy to import assets etc. It also told me recommended sizes for each asset which is unexpected but super helpful!! These is all the manual features, the api is also simple and awesome to integrate, I can build huge lists with little code.

What do you dislike about Mailjet?

The tools for following up could be better, i.e. a single button to start a new campaign for "everyone who did not open the email" or "everyone who did not click a link" would be amazing. I can do it manually but it requires and export and re-import to diff two lists. Better tools to help split test within a single campaign group would be super helpful as well, I do it manually right now.

What problems is Mailjet solving and how is that benefiting you?

Campaign management, bulk email sending, analytics on email opens/clicks, api-driven email collection, campaign automation, auto confirmations, and receipts.

Small Business (50 or fewer emp.)
Mar 16, 2015
 Source
Overall Rating:
5.0
LB
Logan B.
Principal, Ceo & Project Manager
Share
"Great service!"
What do you like best about Mailjet?

Pricing, functionality, ease of use. We have used 3 other email campaign services, all of which were more expensive but did not have features to justify the expense.

What do you dislike about Mailjet?

Can not send to multiple lists at once. It would be ideal once a campaign has been created and you go to select a list if you could select multiple lists.

What problems is Mailjet solving and how is that benefiting you?

We are able to schedule out campaigns weeks and months in advance which allow automated communication to our prospects.

Small Business (50 or fewer emp.)
Mar 11, 2015
 Source
Overall Rating:
5.0
PW
Patricia W.
Community & Customer Success Manager
Share
"Great tool, easy to use with great support."
What do you like best about Mailjet?

Mailjet is easy to use and their support team is always available.

What do you dislike about Mailjet?

So far nothing. I am very happy with what I got.

What problems is Mailjet solving and how is that benefiting you?

I schedule automated emails and newsletters to selected contacts and save with Mailjet time doing this, giving me more time to work on other tasks.

Small Business (50 or fewer emp.)
Nov 18, 2013
 Source
Overall Rating:
5.0
CA
Céline A.
Founder
Share
"Best emailing app I've tested"
What do you like best about Mailjet?

Easy to use, all is said. I've never used an app as easy to use. I've more time to do my job, and realize the campaign itself, it's perfect.

What do you dislike about Mailjet?

I do not dislike anything. Mailjet really is the best app I've tested and used. I'm completely satisfied.

What problems is Mailjet solving and how is that benefiting you?

Very short time to do and send an emailing campaign. More time to do my job !

Small Business (50 or fewer emp.)
Nov 18, 2013
 Source
Overall Rating:
5.0
KG
Kevin G.
Managing Director | Marketing Director
Share
"Un outil de routage complet et efficace"
What do you like best about Mailjet?

L'interface simple et didactique La délivrabilité et son optimisation La personnalisation (du novice à l'expert) La réactivité du support

What do you dislike about Mailjet?

Ne pas avoir la possibiliité d'avoir 1 facture pour tous ses clients ;-)

What problems is Mailjet solving and how is that benefiting you?

Le routage réussi de nombreuses newsletters et emailings clients avec un suivi statistiques complet.

Small Business (50 or fewer emp.)
Nov 18, 2013
 Source
Overall Rating:
5.0
ST
Samuel T.
Webdesigner Indépendant
Share
"Un vétitable outil E-mailing"
What do you like best about Mailjet?

J'aime la simplicité d'utilisation, et la possibilité de pouvoir suivre le nombre de vue, de clique...

What do you dislike about Mailjet?

Le délai pour avoir un rapport bien complet. Mais ce délai reste quand même relativement court...

What problems is Mailjet solving and how is that benefiting you?

Pouvoir faire une vrai analyse sur les retombées d'un newsletter

Small Business (50 or fewer emp.)
Nov 18, 2013
 Source
Overall Rating:
5.0
JH
Julien H.
Founder
Share
"Mailjet est parfait pour gérer mes mails !"
What do you like best about Mailjet?

J'aime la simplicité d'installation, les statistiques des mails envoyés et la rapidité de réponse du support.

What do you dislike about Mailjet?

L'impossibilité de personnaliser les mailings avec le nom et le prénom du destinataire par exemple.

What problems is Mailjet solving and how is that benefiting you?

Mon principal problème était la délivrabilité des mails.

Mid Market (51-1000 emp.)
Aug 23, 2023
 Source
Overall Rating:
4.5
Jason G. avatar
Jason G.
Saa S General Manager
Share
"Dependable service and good team behind it"
What do you like best about Mailjet?

It sounds simple, but it does just what you would expect it to do. The API is good and allows us to send out our transaction emails quickly and efficiently.

What do you dislike about Mailjet?

It does not allow you to manually send out transaction emails. We have a need for that on occassion when we change our terms and conditions or our pricing.

What problems is Mailjet solving and how is that benefiting you?

All emails associated with using our products (I run two software businesses that both use Mailjet) rely on Mailjet. Verification emails, various alert emails that our platforms send out to our users, password reset emails and a some onboarding oriented emails to help new users get going.

Mid Market (51-1000 emp.)
Jul 12, 2023
 Source
Overall Rating:
4.5
RS
Ritika S.
Founder
Share
"Helps in delivering Dynamic Emails and Aumating the Email Marketing and campaigns"
What do you like best about Mailjet?

It provides an automation tool to automate the email workflow triggered for specific events. It provides a drag-drop editor used to create visually appealing email campaigns. It supports SMTP services. It provides email templates and responsive email designs.

What do you dislike about Mailjet?

Nothing to dislike about it and its any feature.

What problems is Mailjet solving and how is that benefiting you?

It provides multiple email templates and a visual editor with a drag-drop feature which helps to create an awesome design for email campaigns. Its report and analytics feature which it provides helps in determining the click-per-rate of email campaigns. It provides a collaboration tool that helps the team to work simultaneously on the same email campaign.

Small Business (50 or fewer emp.)
Jun 12, 2023
 Source
Overall Rating:
4.5
DG
Dr. Reena G.
Associate Editor
Share
"one of the best service i have ever used"
What do you like best about Mailjet?

i think one of the best service i have ever used, integration of smtp and api is very easy, if you wish to send email from mailjet own panel that also very easy to use. one easily email using there own interface panel

What do you dislike about Mailjet?

the only issue is you will to change the shared IP on regular basis so that deliverability can be increased and give more effective business to the customer, as the shared used by multiple user it reduce inbox deliverability

What problems is Mailjet solving and how is that benefiting you?

It help to resolve the inbox deliverability problem, it is cost-effective and keeps your business running with email marketing, they also offered various plan with good deliverability of inbox

Mid Market (51-1000 emp.)
May 05, 2023
 Source
Overall Rating:
4.5
Lav S. avatar
Lav S.
Sr. Manager Marketing
Share
"Best email marketing platform from Sinch"
What do you like best about Mailjet?

Mailjet helps you send unique marketing emails to your customers without much technical knowledge. Coming from Sinch, this platform has the best features that you can compare to other popular platforms.

What do you dislike about Mailjet?

Pricing can be one of the concerns compared to other platforms, but you can always get the best value if you can utilize all the features they provide.

What problems is Mailjet solving and how is that benefiting you?

Mailjet provides easy to use platform for sending emails to your users. This platform has all the necessary features for an email marketing suite. Also, you don't need to be tech-savvy to use this platform, as this has one of the best template-building tools for crafting beautiful emailers.

Mid Market (51-1000 emp.)
Mar 21, 2023
 Source
Overall Rating:
4.5
Noli L. avatar
Noli L.
Email Marketing Specialist
Share
"Great mailing platform"
What do you like best about Mailjet?

Mailjet is an email marketing and automation platform that allows businesses to send emails quickly, easily, and affordably. It offers features such as A/B testing, real-time tracking, and list segmentation, as well as customer service and integration with popular applications.

What do you dislike about Mailjet?

However, there are some issues. Email automation is only available to premium users, and connecting our domain proved difficult. This should be available to free users as well, though there should be a limit on the number of free daily emails that can be sent at the same time. Automation processes necessitate thought, and a 30-day trial period may be insufficient to determine whether the system is suitable for the user. At the very least, I thoroughly test software.

What problems is Mailjet solving and how is that benefiting you?

Mailjet helps businesses solve a wide range of email marketing-related business issues, including increasing customer engagement, increasing sales, streamlining customer service, and driving traffic to websites. Mailjet's automated marketing tools help businesses save time and money while sending personalized and timely messages.