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Mailjet Logo
Mailjet
Effortless Email Marketing Automation
4.0
(151)
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Mailjet Reviews & Product Details

Mailjet Overview
What is Mailjet?

Mailjet’s impressive, multi-user collaboration features make it the preferred email tool for teams and agencies. The platform offers great pricing options that comes with simple automation workflows and extensive newsletter templates. Team members can be invited and assigned to specific roles and tasks; collaboration on emails can be done in real time; and data collection is efficient and accurate. Personalization tools for emails are robust and the platform guarantees that subscribers get your emails with its API and SMTP relay.

Company Mailjet SAS
Year founded 2010
Company size 51-200 employees
Headquarters Paris, France
Social Media
Mailjet Categories on Findstack
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Mailjet Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailjet Pros and Cons
Pros
  • Impressive multi-user collaboration feature
  • Affordable pricing options
  • Simple automation workflows
  • Great selection of newsletter templates
Cons
  • Segmentation options are limited
  • Automation conditions can be limiting
Mailjet Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Mailjet Media
Mailjet video thumbnail
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Mailjet Screenshots
Mailjet screenshot 1
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 17, 2025
Mailjet Logo
151 Mailjet Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Nov 18, 2013
 Source
Overall Rating:
5.0
JH
Julien H.
Founder
Share
"Mailjet est parfait pour gérer mes mails !"
What do you like best about Mailjet?

J'aime la simplicité d'installation, les statistiques des mails envoyés et la rapidité de réponse du support.

What do you dislike about Mailjet?

L'impossibilité de personnaliser les mailings avec le nom et le prénom du destinataire par exemple.

What problems is Mailjet solving and how is that benefiting you?

Mon principal problème était la délivrabilité des mails.

Mid Market (51-1000 emp.)
Aug 23, 2023
 Source
Overall Rating:
4.5
Jason G. avatar
Jason G.
Saa S General Manager
Share
"Dependable service and good team behind it"
What do you like best about Mailjet?

It sounds simple, but it does just what you would expect it to do. The API is good and allows us to send out our transaction emails quickly and efficiently.

What do you dislike about Mailjet?

It does not allow you to manually send out transaction emails. We have a need for that on occassion when we change our terms and conditions or our pricing.

What problems is Mailjet solving and how is that benefiting you?

All emails associated with using our products (I run two software businesses that both use Mailjet) rely on Mailjet. Verification emails, various alert emails that our platforms send out to our users, password reset emails and a some onboarding oriented emails to help new users get going.

Mid Market (51-1000 emp.)
Jul 12, 2023
 Source
Overall Rating:
4.5
RS
Ritika S.
Founder
Share
"Helps in delivering Dynamic Emails and Aumating the Email Marketing and campaigns"
What do you like best about Mailjet?

It provides an automation tool to automate the email workflow triggered for specific events. It provides a drag-drop editor used to create visually appealing email campaigns. It supports SMTP services. It provides email templates and responsive email designs.

What do you dislike about Mailjet?

Nothing to dislike about it and its any feature.

What problems is Mailjet solving and how is that benefiting you?

It provides multiple email templates and a visual editor with a drag-drop feature which helps to create an awesome design for email campaigns. Its report and analytics feature which it provides helps in determining the click-per-rate of email campaigns. It provides a collaboration tool that helps the team to work simultaneously on the same email campaign.

Small Business (50 or fewer emp.)
Jun 12, 2023
 Source
Overall Rating:
4.5
DG
Dr. Reena G.
Associate Editor
Share
"one of the best service i have ever used"
What do you like best about Mailjet?

i think one of the best service i have ever used, integration of smtp and api is very easy, if you wish to send email from mailjet own panel that also very easy to use. one easily email using there own interface panel

What do you dislike about Mailjet?

the only issue is you will to change the shared IP on regular basis so that deliverability can be increased and give more effective business to the customer, as the shared used by multiple user it reduce inbox deliverability

What problems is Mailjet solving and how is that benefiting you?

It help to resolve the inbox deliverability problem, it is cost-effective and keeps your business running with email marketing, they also offered various plan with good deliverability of inbox

Mid Market (51-1000 emp.)
May 05, 2023
 Source
Overall Rating:
4.5
Lav S. avatar
Lav S.
Sr. Manager Marketing
Share
"Best email marketing platform from Sinch"
What do you like best about Mailjet?

Mailjet helps you send unique marketing emails to your customers without much technical knowledge. Coming from Sinch, this platform has the best features that you can compare to other popular platforms.

What do you dislike about Mailjet?

Pricing can be one of the concerns compared to other platforms, but you can always get the best value if you can utilize all the features they provide.

What problems is Mailjet solving and how is that benefiting you?

Mailjet provides easy to use platform for sending emails to your users. This platform has all the necessary features for an email marketing suite. Also, you don't need to be tech-savvy to use this platform, as this has one of the best template-building tools for crafting beautiful emailers.

Mid Market (51-1000 emp.)
Mar 21, 2023
 Source
Overall Rating:
4.5
Noli L. avatar
Noli L.
Email Marketing Specialist
Share
"Great mailing platform"
What do you like best about Mailjet?

Mailjet is an email marketing and automation platform that allows businesses to send emails quickly, easily, and affordably. It offers features such as A/B testing, real-time tracking, and list segmentation, as well as customer service and integration with popular applications.

What do you dislike about Mailjet?

However, there are some issues. Email automation is only available to premium users, and connecting our domain proved difficult. This should be available to free users as well, though there should be a limit on the number of free daily emails that can be sent at the same time. Automation processes necessitate thought, and a 30-day trial period may be insufficient to determine whether the system is suitable for the user. At the very least, I thoroughly test software.

What problems is Mailjet solving and how is that benefiting you?

Mailjet helps businesses solve a wide range of email marketing-related business issues, including increasing customer engagement, increasing sales, streamlining customer service, and driving traffic to websites. Mailjet's automated marketing tools help businesses save time and money while sending personalized and timely messages.

Small Business (50 or fewer emp.)
Feb 24, 2023
 Source
Overall Rating:
4.5
Fatih O. avatar
Fatih O.
Web Developer And Ui/Ux Designer
Share
"The free offerings are fine"
What do you like best about Mailjet?

I really like how Mailjet makes it easy to organize my email by topic. It's great to be able to see all my newsletters in one place, and it's really easy to unsubscribe from newsletters if I don't want them anymore. Plus, the templates are really user-friendly and make creating emails a breeze. Overall, I'm really happy with Mailjet and would definitely recommend it to others!

What do you dislike about Mailjet?

I don't really enjoy the design of Mailjet. I find it to be very cluttered and unorganized. Additionally, the interface is not very user friendly. It can be difficult to find what you're looking for, and the navigation is confusing at times. Overall, I would not recommend Mailjet to anyone.

What problems is Mailjet solving and how is that benefiting you?

Mailjet is a fast, reliable, and affordable email provider that solves many of the common problems people face with email. It's perfect for businesses that need to send large volumes of emails quickly and efficiently. Mailjet also offers great features like unlimited storage and spam protection. This makes it an excellent choice for companies who need to keep their email traffic organized and spam-free.

Small Business (50 or fewer emp.)
Sep 26, 2022
 Source
Overall Rating:
4.5
SS
Sandeep S.
Marketing Manager
Share
"Best email marketing solution in mailjet you have freedom to monitor your campaign and email statics"
What do you like best about Mailjet?

The best thing is their email delivery solution, you can upload unlimited contacts and send campaigns, also many more options to make the email list cleaner with segmentation and automation.

What do you dislike about Mailjet?

They need to work on the email template in the market always template will be updated but mailjet has a limited template directory, so need to update it. Also need to support the AMP template.

What problems is Mailjet solving and how is that benefiting you?

Mailjet gives the best solution to the subscriber barrier because many email marketing platform works on a subscriber basis and if your list is big then the charges are too high, so mailjet support unlimited subscriber with no extra charge it will look great.

Small Business (50 or fewer emp.)
Aug 04, 2022
 Source
Overall Rating:
4.5
PS
Prathiksha S.
Marketing Associate
Share
"Amazing email marketing software!"
What do you like best about Mailjet?

Email campaigns could be made easily and effortlessly with Mailjet. The platform is very user-friendly and helps you track and monitor the emails sent. One of the best features of Mailjet is that it is very collaborative. All the team members can work together on the email campaigns. Creating contact lists and setting up automation could be easily done. Mailjet also supports great integrations including eCommerce platforms. The templates are good and can be edited quickly and efficiently to create marketing campaigns.

What do you dislike about Mailjet?

Firstly the price is a bit high compared to other platforms but is ok because of the features. The platform could add a few more choices of templates as it is very limited. They can also include landing page options since it is not currently available on the platform.

What problems is Mailjet solving and how is that benefiting you?

With Mailjet we have made amazing email campaigns for our business outreach. Our newsletters were a hit since all the members of the team worked together on the platform. Creating contact lists is very easy and since we send out bulk emails to our prospects it has been very helpful. We can track and monitor our emails better and understand what works best for our prospects. Designing these campaigns is convenient and template editing is very easy which helps us save time as well as make effective emails!

Small Business (50 or fewer emp.)
Jul 22, 2022
 Source
Overall Rating:
4.5
Rishi G. avatar
Rishi G.
Data Mining Engineer
Share
"Overall good service with a reasonable price model."
What do you like best about Mailjet?

I appreciate that MailJet includes features like transactional emails/SMS, which makes the work a lot easier. Live collaboration through MailJet is also smooth, plus you don't have to worry about the contact storage limit. Creating templates and starting campaigns is really easy.

What do you dislike about Mailjet?

The documentation is average and that makes working with MailJet a bit hard as you can end up spending a lot of your time figuring out how to properly set up various services provided within. Filtering through the database could be improved as well.

What problems is Mailjet solving and how is that benefiting you?

There's no daily limit (in the essential price model) regarding how many emails you can send to your customers and subscribers in a day. The API's flexibility lets you harness the features of MailJet with ease. The service is price-friendly. It doesn't seem like you're paying too much and getting comparatively less.

Mid Market (51-1000 emp.)
Apr 21, 2022
 Source
Overall Rating:
4.5
Komal G. avatar
Komal G.
Wing Coordinator
Share
"Why is Mailjet the best Email Marketing Tool"
What do you like best about Mailjet?

Mailjet is one of the best yet most affordable software for email marketing campaigns SMS campaigns, newsletter creation, email template building etc. Its collaborative features help the marketers and developers to collaborate, hence helping it stand out among the others.

What do you dislike about Mailjet?

Although Mailjet is one of the best software around, the things I dislike are the lack of advanced segmentation and automation conditions in the software which is a basic requirement. Plus Mailjet also lacks a landing page builder which is actually available with tools like Getresponse.

What problems is Mailjet solving and how is that benefiting you?

Mailjet is helping us create creative email marketing campaigns plus it is coming in handy while creating email templates. we are also using Mailjet to create, send and track transactional emails apart from the campaign-based ones.

Small Business (50 or fewer emp.)
Aug 31, 2021
 Source
Overall Rating:
4.5
GC
Gary C.
President
Share
"Great Email program with Customizable Graphics"
What do you like best about Mailjet?

This program has great marketing templates. The emails look great and get a high open-rate.

What do you dislike about Mailjet?

My only issue is that I don`t think the dashboard and lay out is very user friendly. Needs to be bigger, bolder, and more obvious.

What problems is Mailjet solving and how is that benefiting you?

High efficiency, high results email campaigns. Saves time and increases results. A very good program.

Small Business (50 or fewer emp.)
Aug 20, 2021
 Source
Overall Rating:
4.5
Akinsanmoye A. avatar
Akinsanmoye A.
Assistant Pastor
Share
"Mailjet"
What do you like best about Mailjet?

The software has a user friendly interface thereby making it easy to use. With Mailjet I can send mails with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

What do you dislike about Mailjet?

I wouldn't say any except that the templates can be more. There're only fewer templates.

What problems is Mailjet solving and how is that benefiting you?

I've been able to have better communication with our community people (Aflame Generation). It has enabled me pass timely information with ease.

Small Business (50 or fewer emp.)
Jul 20, 2021
 Source
Overall Rating:
4.5
SC
Suman C.
Manager
Share
"Perfect and Very affordable E-mail Marketing Option"
What do you like best about Mailjet?

The greatest thing about mailjet is it possesses a superb inboxing level. I have tried personally various other options as well, but there's something completely different here with mailjet. The prices system is incredibly cost-effective for just about all types of companies. I'm very happy to use mailjet in my WordPress website. Delivering newsletters and offers from the inside WordPress has not been very easy. On top of everything, I'm also able to look at all my lists and marketing campaign statistics from inside WordPress.

What do you dislike about Mailjet?

I have already been utilizing maijet for more than a few weeks, and I'm happy with the service-nothing to don't like right here.

What problems is Mailjet solving and how is that benefiting you?

With the use of mailjet I can easily send the newsletter to our customers within my WordPress site, as it easily integrates with wordpress. Also, the inbox landing rate of mailjet is good. This application enables us to bulk email with high deliverability rates.

Small Business (50 or fewer emp.)
Jul 13, 2021
 Source
Overall Rating:
4.5
BL
Barry L.
Director Of International Projects
Share
"Affordable, powerful Email Marketing Service"
What do you like best about Mailjet?

Not provided

What do you dislike about Mailjet?

Not provided

What problems is Mailjet solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Apr 27, 2021
 Source
Overall Rating:
4.5
AR
Armando R.
Designer
Share
"Good free alternative to Mailchimp"
What do you like best about Mailjet?

The best thing with Mailjet is that they are really trying to catch up with the big guys. That being said it mean that they are constantly implementing new features and have a quality support. What attracted me to Mailjet was their free tier plan. With a few of side business and have already using MailChimp in a couple of them, I decided to give it a go with Mailjet on a new venture. I saw potential on their "after free" plan, which is quite cheap and featured for someone hoping to grow their leads fast. Another thing I like is the unlimited. Another really attractive feature is that you have unlimited subscribers, which was perfect for me since i was looking to grow my list instead of sending big lots of newsletters.

What do you dislike about Mailjet?

What i dislike the most is the fact that i am only able to send 200 emails per day, which can be a bit annoying regarding time/task management of my businesses. Although 6000 emails per month is enough i couldn't bother with dividing my newsletters in bulks every day.

What problems is Mailjet solving and how is that benefiting you?

The main improvement is that i can capture my lead without any number limitation. Unlike MailChimp which limit the free tier up to 2000 subscribers. i have migrated 2 different new lists to Mailjet after subscribing their Bronze plan. 30000 emails for only 7.50usd is a pretty good deal, so now i manage 3 lists in one platform only.

Small Business (50 or fewer emp.)
Jul 30, 2020
 Source
Overall Rating:
4.5
BF
Belen F.
Founder
Share
"Mailjet makes things very simple to manage email marketing"
What do you like best about Mailjet?

Mailjet is a perfect solution for email marketing with our clients and subscribers. One of the features that I like the most is that there is no daily limit for sending emails. I also like the fact that it is possible to segment contacts by location, interests and more.

What do you dislike about Mailjet?

I would like Mailjet to have more modern email templates than they currently have, since they are predesigned templates to insert a lot of text, which is annoying for customers.

What problems is Mailjet solving and how is that benefiting you?

Mailjet has been implemented in the company to reach more clients, allowing us to grow and improve. The campaigns have yielded positive results and we have managed to contact old clients and new clients. So the usability of this application has been a great help.

Small Business (50 or fewer emp.)
Oct 18, 2019
 Source
Overall Rating:
4.5
AC
Anchal C.
Accounts Manager
Share
"Mailjet is great and affordable bulk email alternative for marketing and promotion"
What do you like best about Mailjet?

Mailjet supplies each of the devices for producing mail marketing and advertising strategies. The pricing is incredibly adaptable and aggressive that makes the system obtainable for everybody. Furthermore, it incorporates a really user-friendly interface permits interacting with UI quite simple. The e-mail generation editor is quite strong and it has a lot of factors and templates which you'll be able to use in a single simply click. Once the marketing campaign is shipped you'll be able to stick to your final results using a user-friendly interface inside of the data part.

What do you dislike about Mailjet?

Perfect application for email campaign, no such dislike right now.

What problems is Mailjet solving and how is that benefiting you?

We have been continually sending advertising and marketing electronic mail marketing campaign to our end users with clean information, updates, use circumstances, and many others. All of this operate might be simply accomplished with MailJet. MailJet gives every one of the equipment which make this method quite quickly and time-saving. Furthermore, it has very good characteristics like segmentation which can be really valuable for sending a qualified marketing campaign for the team of men and women which can enhance the engagement.

Small Business (50 or fewer emp.)
Sep 24, 2019
 Source
Overall Rating:
4.5
Paul A. avatar
Paul A.
Founder
Share
"Great E-Mailing Services at Low Price Point."
What do you like best about Mailjet?

MailJet allows companies that have large number of contact that send only a few emails a month at affordable price.

What do you dislike about Mailjet?

Online email template builder a little tricky to use. Limited features. Try to make interface more like MailChimp

What problems is Mailjet solving and how is that benefiting you?

I have a large amount of contact but I only send a few emails a month. Mailjet fits that need at a very low price point.

Small Business (50 or fewer emp.)
May 10, 2019
 Source
Overall Rating:
4.5
GW
Gregg W.
Director Of Sales
Share
"The best mass email service at the best pricing"
What do you like best about Mailjet?

The cost and deliverability, that's how you gauge a mass email marketing company. ConstantContact is the standard of the industry, I get that, but they're much more expensive and more difficult to work with. Their "quick" reviews of where you get your contacts and how they opt-in is a 1 hour investigational phone call too often. Mailjet is reasonable to work with, clear and understandable UI, and the prices cannot be beat. And they are highly deliverable, I don't have an inordinate amount of undeliverable, and I have used many services.

What do you dislike about Mailjet?

I don't like that I cannot edit an active automated campaign once it starts, ConstantContact is a little more functional that way. And that I cannot add more than one list to a campaign, nor can I merge lists online. I need to download the lists and merge them locally then reupload the new joined list. An easy enough workaround, but these features seems easy enough fixes that if done would make them better. AND, when I start an automated campaign (called Automated Workflows), and set to start at a particular time/date, once Started, it doesn't show anywhere when the next email for any step in the campaign goes out. I would like to see exact queued times/dates for each email in the workflows, an easy thing to do that would give us busy users a lot of insight.

What problems is Mailjet solving and how is that benefiting you?

Yes they are and I do not intend on changing services again. The price cannot be beat, the customer/tech services cannot be reached on the phone but they are very email responsive and never leave me hanging.