Network Solutions Reviews & Product Details

Nothing at all. Terrible service. Find another vendor.

Was advised to use Network Solutions to register a domain name. What a mistake. First, they do not keep your information private. Sold to tons of 3rd parties and my email and phone were constantly bombarded with offers to build me a site. Second, even though I have no site yet, Network Solutions was charging me "start hosting" fees. As a new user, I do no have any idea about hosting fees. Network Solutions is preying on new users. I have no site but they were charging me to host empty space. Third, in the terms and conditions they have it written that users agree to auto-renewals. So the hosting fees were automatically renewed several months. #Shady Fourth, users are not allowed to turn off their auto-renewals themselves. Users must call and/or use the Network Solutions chat to have their customer service do it for them. #supershady Fifth, I disputed the charges with my credit card. Network Solutions is holding my domain names hostage until I pay the hosting fees, then they will allow me to transfer my domain names to a different site. #ultrashady What a terrible business. Use Hover.com or GoDaddy. Cheaper, more use friendly, and doesn't charge to protect your privacy.

Network solutions created problems for me. They did not solve any. Zero benefit.

Nothing. I used to be a happy customer back in the 90s, but this company just keeps screwing over the customers year after year.

Horrible support Domain transfer codes take 2-4 days Insane renewal rates Nasty "reinstatement" fees expiration of domain name

Nothing, they don't provide any support worth mentioning. Chat support isn't even 24 hours, and forget hoping to get an email response any time soon.

Local representatives are usually available.

The sever provided to my email account gives the message "“The server you are connected to is using a security certificated cannot be verified. The target principal name is incorrect. Do you want to continue using this server?” Botton-line is that my "professional email address" is not secure. Added to this is the difficulty of setting up this email address on various devices whether it be MS Outlook, Gmail, or Apple.

I have recently sent them three emails regarding a change that they're making, which will make receiving emails on my iPhone even more difficult. No response has been received.

NOTHING, Bunch of Scammers ZERO CUSTOMER SERVICE TAKE MONEY AND NEVER DELIVER THE PRODUCT OR SERVICE EVERYONE IS COMPLAINING WORST RATING ONLINE PATHETIC COMPANY

BIG SCAMMERS, I ordered UNIX hosting and My time for our website migration. They took the money and didnot do the work! Online chat USELESS Phone service USELESS e-mails USELESS I am filing a FRAUD incident against network solutions with my bank. Stay away from this company, they are pathetic!

ZERO BENEFIT ZERO SERVICE USELESS PHONES USELESS EMAILS USELESS CHAT QUICK TAKING MONEY AND YOU WILL NEVER GET A SERVICE OR ANYONE WILL TURN THEIR BACK TO YOU SCAMMERS

They were generally reliable for hosting

Canceling was a nightmare! Kept billing!

Very minimal. Only relied on email and website hosting

There is nothing I actually like about NS, I take all clients off of NS as soon as possible.

Everything, the difficulty in using the platform, transfering domains, etc. they make it nearly impossible to use. And everything you do you're getting cross sold and total BS services.

buying/holding domains

Their web builder is easy to use. You can build a site relatively fast

Their support can't redirect calls properly. Often times you just get to another queue and have to wait 15+ mins. Their agents seem to only care about closing the tickets. I am not providing examples because I am afraid this review will be taken down, but I have several cases on which the agents deliberately missed the main point, responded to something else and closed the ticket.

o365, website hosting, domain hosting

nothing, it's expensive - no justification for being higher than their competitors

Cost is expensive - no justification I can get the exact same services from Go daddy at a much better price. Here I just feel taken advantage off.

none - just adds to my overhead and at a higher cost than elsewhere.

Their support reps are very kind but also very misguided. In all honesty they are yes men and unless you are technically minded you will be pushed in the wrong direction or easily swayed.

Not sure where to even start this review. Please know that this is not mean spirited, I just never want anyone to go through what we have been through. Our website was down for 2 weeks. We made multiple calls to support, each time being informed that it was a Network Solutions issue and that our issue would be "escalated." This was the final straw after a long string of offenses and left us so wounded we decided to finally switch our provider. We called NS for guidance on the transfer process because we were so badly burned by them we wanted to do our diligence and make sure that things would go well. We were informed that first we needed to update our email credentials so that all notifications would go to the technical person handling the transfer so we did so. After proceeding with the transfer all the emails were sent to the previous email listed. This was confusing but since GoDaddy (our new provider) had the auth codes we assumed nothing was a miss. This was incorrect and after waiting and waiting for the transfer to go through we called NS and were casually informed that actually there was a 60 day lock which had been placed on our account in accordance with ICANN. We were NEVER informed of this policy. We thought we had done our diligence by asking NS directly for guidance but they apparently their representatives are uninformed on their own policies. After being on stressful phone calls where we needed to restate our intent and case each time for 4 hours we were finally directed to a supervisor that after reviewing our account and call info apologized for the complete mismanagement of our business and removed the locks on our account. For anyone looking for a reliable provider of email, domain, or website services, do yourself a favor and DO NOT choose Network Solutions. Even if it is a financial deal, it will cost you in man-hours, funds, and sleepless nights spent on support calls trying to get answers.

Network Solutions provided us with domain, email, and website services. At first things were okay but things became so frustrating we slowly removed each component from our account. We were their customer for 13 years. They were reliable for the first 5. Then email became unreliable so we moved to office 365, then they became unreliable with website management so we created our own WordPress site. Then we went through a brutal awakening to their unreliability with domain hosting and switched everything. I would say the benefits were low prices, but it is a full time job to manage them and is not worth the man hours.

Nothing about this I liked, not easy to use and lack or regard for consumer rights.

Poor customer service Scammed customers Phone numbers provided directed me to a dentists office Offered no help or resolution

No benefits, when a business accidentally steals money from account the general process is to offer a refund but nope.