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GoDaddy
Your All-in-One Web Solution
4.0
(836)
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GoDaddy Reviews & Product Details

GoDaddy Overview
What is GoDaddy?

GoDaddy has over 78 million domains under management and is arguably one of the biggest domain registration providers today. With GoDaddy, it’s easier to establish your name online and establish your presence. It is one of the most trusted domain providers with tools that include domain name search, domain transfer, privacy protection, WHOIS database search, domain auction, domain name value appraisal, domain backorders, and domain investing.

Company GoDaddy Inc.
Year founded 1997
Company size 5001-10,000 employees
Headquarters Scottsdale, Arizona, United States
Social Media
Managed by:
Axel Grubba
Founder
GoDaddy Categories on Findstack
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Crevio
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GoDaddy Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GoDaddy Pros and Cons
Pros
  • Very responsive templates
  • Can work for people with no design experience
  • Free marketing tools available
  • Higher tiers lets you host unlimited websites
  • Offers unlimited bandwidth
Cons
  • SEO tools aren’t as great as others
  • There is no app store
  • Can get pretty expensive
  • Inconsistent customer support
  • Live chat support is not available around the clock
GoDaddy Awards
Findstack 2024 General Badge
GoDaddy Features
API Access
Affiliate Program
Auto-Renewal
Bulk Domain Management
Bulk Domain Registration
Custom Nameservers
Customer Support
DNS Management
DNSSEC
Domain Auction
Domain Backorder
Domain Expiration Alerts
Domain Forwarding
Domain Locking
Domain Privacy Protection
Domain Reselling
Domain Search
Domain Transfer
Email Forwarding
IDN (Internationalized Domain Name) Support
Multi-Year Registration
Parking Services
Registrar Accreditation
SSL Certificates
Site Builder
Subdomain Management
TLD Variety
Two-Factor Authentication
WHOIS Lookup
Web Hosting Integration
GoDaddy Media
GoDaddy video thumbnail
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GoDaddy Screenshots
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GoDaddy screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 10, 2025
GoDaddy Logo
836 GoDaddy Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Jun 23, 2016
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Horrible"
What do you like best about GoDaddy?

I don't like godaddy but unfortunately they appear to be an efficient one stop shop for my clients. They get their hosting and domains directly through Godaddy and are able to provide me with logins and from there we are all satisfied. From what I can tell they are competitive with pricing as well.

What do you dislike about GoDaddy?

Well elephant poaching is on the top of my list as a deal breaker. . Customer service is ultimately unhelpful especially when you get into more of the techy stuff. Godaddy site builder is a complete joke and I have been forced to work with in these awful parameters a handful of times.

What problems is GoDaddy solving and how is that benefiting you?

Creating websites for various businesses including occasional redesigns. Setting up email accounts, upgrading etc.

Small Business (50 or fewer emp.)
Sep 19, 2014
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Great for first domains, but you'll grow out of it quickly for hosting"
What do you like best about GoDaddy?

I used GoDaddy (or Go-D, as I called it early on) to buy my first domains. After all, that was the first service I knew to purchase them. (Must have been those commercials.) Anyway, GoDaddy is serviceable for domains, but its interface (and customer service) are a bit clunky. For what it is, though, it's great for what it is, but you'll quickly outgrow it as you become more web savvy.

What do you dislike about GoDaddy?

When I first signed up for my website, I signed up for the domain with GoDaddy, and for the hosting services with it as well. I soon learned that the hosting prices went up. (Way up.) I also learned that the founder likes shooting elephants and posting the videos online. That was the end of GoDaddy for me.

What problems is GoDaddy solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Oct 18, 2021
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Lots of Features, But None of Them are Great"
What do you like best about GoDaddy?

I like how easy it is to get started and use the service.

What do you dislike about GoDaddy?

Their purchasing process is designed to always try to upsell you on other services you might not need. Also the cost of domain is way over many other of their competitors and does not include free WHOIS protection. Their hosting service is not very powerful.

What problems is GoDaddy solving and how is that benefiting you?

None

Small Business (50 or fewer emp.)
Jan 03, 2019
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Traditional big web hosting company that does not care about regular customers"
What do you like best about GoDaddy?

Use GoDaddy to buy already registered domains and sites. For regular web hosting, try something else.

What do you dislike about GoDaddy?

GoDaddy is a traditional company that spend big money to attract customers in bulk. As a regular customer you will be facing problems once you log into the admin area. Since the admin area is not intuitive, even the simplest task such as (un)locking or transfering a domain name will be a difficult one.

What problems is GoDaddy solving and how is that benefiting you?

We were trying to buy a domain name that has already been registered. GoDaddy served pretty well as a middle man. Unfortunately, they charge a recurring fee for access to registered domains. We didn't realize this, so we paid without using the service. Refund was not possible.

Small Business (50 or fewer emp.)
Oct 17, 2017
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Is godaddy right for business"
What do you like best about GoDaddy?

Go daddy has always been price competitive but sometimes you get what you pay for.

What do you dislike about GoDaddy?

they make is difficult to find tools with there dumbed down interfaces

What problems is GoDaddy solving and how is that benefiting you?

web hosting, corporate email

Small Business (50 or fewer emp.)
Sep 26, 2017
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Its ok"
What do you like best about GoDaddy?

Godaddy is cheap enough for the domain name and website building and hosting.

What do you dislike about GoDaddy?

I think the website builder is so difficult to use and the newer version is too limited. By now a giant like this should be a lot more user-friendly.

What problems is GoDaddy solving and how is that benefiting you?

Website domain and website creation and hosting

Small Business (50 or fewer emp.)
May 04, 2017
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Too many better options out there "
What do you like best about GoDaddy?

Domain purchase was inexpensive and simple

What do you dislike about GoDaddy?

Hosting is very expensive compared to other sites who offer a lot more and a better site builder for the cost

What problems is GoDaddy solving and how is that benefiting you?

I needed a website which is why I originally used godaddy

Mid Market (51-1000 emp.)
Feb 21, 2017
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"GoDaddy Feedback"
What do you like best about GoDaddy?

Currently don't like anything this was an inherited vendor and are awaiting end of contract.

What do you dislike about GoDaddy?

Site is not user friendly and get so many emails from them can never tell what the action item is I'm supposed to be taking.

What problems is GoDaddy solving and how is that benefiting you?

Email and domains

Small Business (50 or fewer emp.)
Apr 01, 2016
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Come for the price, leave for the service."
What do you like best about GoDaddy?

Go Daddy has spent some time and investment at making a simple user interface and they appear to be constantly honing their user experience. They do offer value with their promotional pricing, too.

What do you dislike about GoDaddy?

Constant up-selling and add-ons detract from the experience, however. Their support is also somewhat lacking. They appear to be immovable and unaccommodating in some regards.

What problems is GoDaddy solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Apr 26, 2022
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Just OK"
What do you like best about GoDaddy?

Our favorite part was how they utilized photographers for their shoots to update our social media pages.

What do you dislike about GoDaddy?

The downside was that our account manager wasn't too involved once we weren't new anymore. At least that's how it felt.

What problems is GoDaddy solving and how is that benefiting you?

Unfortunately, we weren't able to solve many issues, which is why we left the platform.

Small Business (50 or fewer emp.)
Jan 25, 2021
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Promises but performance is not there"
What do you like best about GoDaddy?

The only thing I can think of is the price. GoDaddy is very price competitive.

What do you dislike about GoDaddy?

The performance of their managed WordPress service is abysmal.

What problems is GoDaddy solving and how is that benefiting you?

Their GoDaddy pro program is great. Solving the need of updating many Wordpress sites at once and backing up sites.

Small Business (50 or fewer emp.)
Sep 18, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Well, it's not hard to use"
What do you like best about GoDaddy?

If you really aren't well-versed in searching for a domain, this is easy enough to handle. Type in the name you want, see if it's available and, boom, you're on your way.

What do you dislike about GoDaddy?

Once you are in for a domain, there's a strong chance you may use other GoDaddy products. I'd rather stick with someone with good customer support and billing practices that don't leave you wondering if you got a good deal.

What problems is GoDaddy solving and how is that benefiting you?

I know what I'm doing, so I don't need this. You can generally get a good initial rate, but the more you know about this, the less you want to deal with GoDaddy.

Small Business (50 or fewer emp.)
Jun 13, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Great features, very expensive"
What do you like best about GoDaddy?

I'm a horror novelist. I use godaddy for every single aspect of my business. Work phone lines, emails, website and web hosting. Marketing, the whole deal. I like the convenience of doing everything through the same site. The website builder, you're on your own. I recommend hiring a professional because if you call them for help, they give you the run around and don't help.

What do you dislike about GoDaddy?

They have a nasty habit of automatically renewing subscriptions, even if you said not to auto renew. Then they take 5 to 7 business days to refund you. They try to rip you off any way they can.

What problems is GoDaddy solving and how is that benefiting you?

Trying to make more book sales, but I have ended up doing most of it myself.

Mid Market (51-1000 emp.)
May 02, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Confusing but hey it gets the job done "
What do you like best about GoDaddy?

Allows the user to promote their business and products in a user friendly way. The system is very straight forward

What do you dislike about GoDaddy?

Too straight forward with limitations that doesn’t show all products

What problems is GoDaddy solving and how is that benefiting you?

Marketing our products

Small Business (50 or fewer emp.)
May 04, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Good for buying domains, bad for hosting. "
What do you like best about GoDaddy?

It's easy to buy domains and the support is 24/7.

What do you dislike about GoDaddy?

The hosting is unreliable and not a good value.

What problems is GoDaddy solving and how is that benefiting you?

I like GoDaddy for buying domains for clients. They make this simple.

Small Business (50 or fewer emp.)
Mar 02, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Reliable yet overpriced service."
What do you like best about GoDaddy?

The initial pricing along with freedom to manage my DNS settings are nice. I like that there are plenty of additional services and features I can add on to.

What do you dislike about GoDaddy?

The service is overpriced and though there are lots of features, which is appreciated, I feel like the entire time I have been with this service has been about the upsale. I receive way too many "deals" that are not related to me since I am not a first time customer, which is very disappointing. Also, their interface is simply not very clean and very confusing.

What problems is GoDaddy solving and how is that benefiting you?

I am using the service as a DNS host and their uptime and service itself has been very good.

Small Business (50 or fewer emp.)
Feb 07, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Could do better in various areas"
What do you like best about GoDaddy?

GoDaddy is very easy to sign up for, and somewhat straightforward to use.

What do you dislike about GoDaddy?

The customer service at GoDaddy isn't very good. I've contacted them a few times for different issues (hosting, domain, and hosting/domain transfer) and I've had difficulty and lengthy call times on each occasion.

What problems is GoDaddy solving and how is that benefiting you?

Due to the difficulty of the hosting/domain transfer, GoDaddy still hosts my domain name despite having moved to a new hosting provider.

Small Business (50 or fewer emp.)
Jan 30, 2017
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Appears Good in Beginning. Is a Personal Scam"
What do you like best about GoDaddy?

I like the best their interface, their support if you are going to purchase. The support will be awesome and great if you are assuring that you have to purchase things in nearby future.

What do you dislike about GoDaddy?

They own all the rights... your domain names can be removed from account a month before they expire.... They say unlimited storage or up to some 200 MBs.

What problems is GoDaddy solving and how is that benefiting you?

Many people who are experienced never talk good about godaddy...I was wondering this as a beginner but now after staying 5 years with them...I have the same view. Godaddy is for small business ...may be not for serious.

Small Business (50 or fewer emp.)
Dec 20, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Great until you need to talk to support"
What do you like best about GoDaddy?

Great way to purchase and organize your domains.

What do you dislike about GoDaddy?

Support is very unknowledgeable and unhelpful, they take sometimes hours to resolve a problem, and communicate in very broken english that is difficult to understand.

What problems is GoDaddy solving and how is that benefiting you?

DNS configuration

Small Business (50 or fewer emp.)
Apr 12, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Domains will not transfer out - Support appalling - 300% more expensive than quality competition"
What do you like best about GoDaddy?

Nothing. GoDaddy service was appaling, the prices were too high, and it was almost impossible to transfer a domain out without calling support and waiting an eternity with the same short loop of super annoying "music".

What do you dislike about GoDaddy?

Domain renewals are excessively high; you'll pay 300%+ more than competitors. Transferring a domain out is impossible with the website (very convenient business practice to keep you with them?) Support is difficult to deal with. When you eventually get through after an hour-long wait on hold. Difficult as the support person does not have access to areas they need to support you; they don't understand the request or do not respond in the case of email support.

What problems is GoDaddy solving and how is that benefiting you?

The problem I was looking to solve with GoDaddy was my domain portfolio. Easy to register. However, the renewal and privacy prices are severely over the top, and I decided to move the portfolio to Cloudflare (I highly recommend them over GoDaddy for pricing, service and support - compare for yourself). This is where the real problems occurred. Transferring the domains out of GoDaddy without contacting support by phone is impossible. This takes hours; literally hours of my time have been wasted trying to transfer my domains out of their overpriced system, which seems to break with "unknown errors" when you're trying to transfer a domain out. That's awfully suspicious; it's as if they make it difficult on purpose to ensure 99% of customers don't bother going through the hassle. I highly recommend ANY other company for your domain portfolio. Save yourself time and money.

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