Remarkety Reviews & Product Details

I like being able to create and schedule campaigns weeks and months in advance. I like the automated drip campaigns we can set up as well.

It can be a little difficult getting set up depending on your skill level or access to a developer.

We're solving a customer engagement problem. Our products are commonly thought of when solving a problem. So we're staying in front of our customers to solve that. A benefit we're realizing is an increase in average order value.

No matter what time of day or day of the week, there is always someone that responds within 24 hours, even for general questions such as information on my dashboard. I really enjoy the team that they have, and know they are all working for my company's best interests.

Dashboard could be a little more in-depth, but I can still get the information I need.

Loads of benefits, as our campaign revenue has increased steadily with their efforts on our behalf. They have automated so many different pieces that used to be handled manually, and that has given me time back!

I love that this particular platform allows me to increase revenue, our engagement and ROi through email and social media marketing. This is a one stop shop for all things related to marketing and it make my job so much easier to have access to this type of automation.

Sometimes marketing can be complex and I feel that in reviewing KPI's, the data could be a lite clearer for someone who is newer to the marketing work. I love all things marketing but the numbers side of it can be intimidating to me sometimes and it would be nice if there were an area that explained the breakdown of the KPI's instead of just showing the metrics.

I have solved the issue of automating email marketing and understanding if what I'm doing is useful and successfully reaching my target audience. this is my favorite benefit that I've seen using this form of automation.

Remarkety has really upped our email game. The user interface is very easy to figure out and there is a lot of functionality you don’t get with other services. The customer service is also great. If I have any questions, I will ask Nikita, and she quickly responds with helpful insights and suggestions.

The only thing I can think of is being able to save some formatting with buttons and the product row builder. We like a specific colored buy button with certain font and every time I make a new product row, I have to manually change them.

We are getting to interact with our customers all year, instead of just 4th quarter. It has helped us get new products launched and selling before our catalog hits home.

Good documentation & good support. Easy to set up, syncing with Magento was straight forward and painless. We were able to set up abandoned cart emails with minimal effort and exceeded our target ROI very quickly because of this. They estimate revenue based on your site analytics for new campaign types and proactively suggest accordingly automatically in the UI. Migrating our email template from another platform was actually pretty easy (done in house in 1 day) and what's awesome is once converted it worked with their drag and drop editor, meaning marketing staff no longer required IT for template changes as the blocks were all ready to go. I'm also impressed with their conversion tracking method & logic (read the documentation for info)

Customer segmentation interface could do with some polish, specifically with regards to geographic filtering or filtering on many possible values for an attribute (regular expressions would be awesome, or an option to text match 'contains' for attributes where you can currently only manually select each tag/unique value that's been previously used... text match or regular expressions allow for possible future values)

IT are now no longer required to troubleshoot email template issues as we were able to build our template in house to work with their drag and drop interface. Abaondoned cart emails are working really well to convert, especially with regards to cross device conversion. Reporting tools are providing greater insights into our email marketing efforts.

I love the granularity of the software that allows to target, customers as multiple levels, such as time since last visit, lifetime value, etc, and send customized email to various customer segmentation. The summary of opened and conversion rates by campaign is impressive. Then you get an overall store performance dashboard as well which is accurate and insightful There is so much more to like about the software, but this is some of the things I like best.

No dislikes so far. It works as advertised.

Customer retention, retargetting, and newsletter/EDM software with highly granular targeting ability.

We have multiple stores and Remarkety allows us to manage and share assets across stores and accounts. I love the reporting capabilities and dashboard, which we've incorporated into our weekly management meetings. The automate emails are great and we use them all. The only thing we would like is to add some additional triggered emails and the ability to customize triggers on select attributes. We've evaluated other tools and highly recommend Remarkety for your ecommerce MA/CRM needs.

Would like to see the ability to add additional custom and triggered automations.

Creating newsletter that we can share across our different sites. Great sales and activity reporting

Remarkety makes email campaigns easy. Easy to use and design, and easy to track. I've tried other email marketing alternatives, but Remarkety stands tall above the rest in my opinion. I love that automations are pretty much set it and forget it, and that you can save your template to keep a uniform look across all emails sent out.

It's really hard to say what I dislike about Remarkety. For the most part, everything is great. One thing that could be useful is more emoji options when inserting text. Right now I have to copy and paste them in, so more options in Remarkety would be of great convenience to me.

With Remarkety we are able to segment our customers and tailor emails specifically to certain groups rather than sending the same email to our while list and hope it does well. As personalization becomes more popular, Remarkety helps us send relevant emails to our customers and increases our chances of turning one-time customers into repeat customers.

Very easy campaign set up and reporting system.

That it logs me out too fast between sessions.

Reengaging our cart abandoners has been super effective.

The simple to use editor. It allows you to be technical without having to know a lot of code. I could teach my 13-year-old son how to use the software. Truly the best email marketing software I have ever used. The software is very Fast, the layout makes sense, and the team that designed how to use the application truly cares about user experience. The automation is amazing. The side by side comparison of the A/B/C testing with the ability to manually select a winner. This is PRICELESS!

I have not found anything I do not like. The software is very intuitive and you can tell their UX and UI designers care about ease of use.

Here is the list: Other software companies that have broken editors. True/Full Integrations The support model is amazing. It sometimes amazes me how hard and quick they support your issues. (I said this to show how hard they work, not a complaint and please do not stop) True Product data True Product reporting In-depth A/B/C analytics. Just A/B does not give you that true 33% variable. Remarkety has A/B/C (never get rid of this!) Templates are templates High Prices for similar products.