Remote.com Reviews: 4.6/5 — Highly Rated

I don't have to worry about paperwork at all, even for onboarding there's very little paperwork or documentation needed. It also handles salary and taxes perfectly and customer support always reponds within a few hours.

Not much, maybe just the downsides of working remotely I guess.

Helping employ people acorss geographies without worryng about local rules and regulations.

They are truly partners and working together with Customer Support feels like we belong to the same team and company. They are available any time and don't keep you hanging. I trust the legal experts of each country whenever we have an issue. The tool is in general very easy to use.

I still would like more transparency in the payroll/invoice tab. Sometimes it's difficult to understand what's included or not. It would be great to have an overview of all costs of hiring someone in each country (e.g. internet allowance, meal vouchers, or any other benefits that are mandatory). Some employee turn out being more expensive than initially planned.

Some talent is scarce in the country were we are allowed to hire (Germany), so it's great being able to have a bigger pool. Legal expertise in each country.

1. Simple to use. 2. Covers all aspects of employment. 3. The customer support is very helpful with any enquiries.

I do not have any complaints. Everything works fine.

It serves as my HR manager - covering contract, time off requests, payslips etc.

The things I liked best was the awesome support we received during onboarding. The dashboard is also very intuitive and easy to use, and everything that we need can be accessed directly from the dashboard.

I don't have anything I dislike about Remote at this time. Everything has been pretty seamless and straightforward.

Remote is my EOR and it's been a seamless transition so far, and everything was done correctly to get me registered as an employee for the company.

I used Remote.com for one year, every time I had a doubt, the Customer Support team helped me in a few minutes. I used the platform a lot to check my payslips and my current emplyment status.

I liked everything in Remote. Nothing to complain. Just an advice that I already gave to the CS team, would be useful to have a button to bulk export all the documents.

I was working for a German company from Italy. Remote solved the tax/legal/finance issues.

versatility and speed of problem solving.Ease of Use , Customer Support

I have no objections, maybe include more benefits within Italy.

The SmartWorking

I like the fact that everything is in one place behind one login: benefits, payslips, time off etc

Nothing springs to mind - my experience has been good so far

Being employed by remote allows me to work for a fully remote company while being an employee in Italy

They are happy to help.They are always in great mood and really happy with their job.All my requests were replied instantly.

Nothing to mention.So far so good!Keep up the great job

Problems with my paid days off, with my bank account

Remote help us in local government employment compliance and Customer Support is very responsive!

None at the moment, Remote has served its purpose effectively.

Local Government Employment compliance and automatic tax and SSS/Pag-Ibig contributions. Employment Records Fast and efficient payroll processing

Remote makes everything look easy. They handle complex contract management and employee onboarding in a fast, effective and super clear manner

Nothing to this point. Everything has been very good

Hiring people where we don't have a legal entity

Starting with enrollment and documentation, and going through expenses reimbursement, payslips and timeoff requests, everything works in the best possible way, without a single issue.

I'm not able to remember or not any deslike detail.

Helped me to have a job in another country, following my country's legislation without having to bother with legal stuff.

Their customer support. They are really prompt at handling issues, and really seem to know what they are doing.

The price grows over time, we spend a lot there. But, I guess it's worth it as we would have to hire a person to do what they do anyway.

Hiring in other countries. Otherwise, we just couldn't do it. Gives us access to a broader talent pool.

The interface is easy to use and the FAQ section is great. If there's any other questions, the chat feature is also very handy as the response rate to questions have been fast and very efficient.

Not being able to change the withdrawal method even if the invoice is not set to be paid yet.

Invoicing is easier to send to client, and mark for approval. It saves me from following up on unpaid invoices and I am paid in a timely manner. It also saves me from costly bank fees.

Remote gives you an easy way to work with companies around the world. They provide the necessary services for employees and are able to resolve any possible question and/or issue very quickly

Benefits are not so great and they could expand them for employees so we can have a better experience and it can feel like the whole package

It provides a safe and consistent way to receive payments from another currency

Responsive and friendly customer service Local, compliant contracts without much effort easy to use for the company and colleagues

So far no option to integrate performance related bonusses in the contracts due to compliancy issues, but it would be helpful, especially for sales roles.

International talents get local contracts and don't have to go the consultancy route. Overall it also makes us more compliant and attractive to international talent.

Having a credited, well-trained and friendly team of customer support to aid me

My Coverflex benefit exists, but I never got to know how to use it or how it properly works

Remote allows me to work for a foreign company within the laws of the country I live in. That helps balancing money movimentation in different centers. I enjoy being able to earn more and apply my money on local communities.

Whenever I have a question or an issue, I get immediate support - I receive a response within minutes and it is always just one shot -everything is so detailed, to the point and clear that it doesn't require any follow-ups or additional clarifications. Remote colleagues are also very kind and sweet and really want to help. I also like how easy it is to navigate on the Remote platform. Overall, I am more than happy to work with Remote and I am very grateful for all their efforts, I truly appreciate it.

I would be very thankful if Remote can offer any type of social package or benefits. There is currently only health insurance which in my case doesn't work because of my location.

Remote helped me so far with different questions related to my annual leaves, health insurance and contract-related topics.

Swift & concise customer support. Would highly recommend

Nothing so far! My experience has been great.

Being able to hire globally.

Clear policies, Clean interface to view the work telated documents, timely salary credit, very helpful support team,

Nothing much as of now. Everything is going smoothly since 18 months ! Kudos to team

Remote is working on to improve the user interface and it's doing great job. Recently they added place to view time offs and it's going great step by step !

Unlike almost every company for whom administering employment is something they have to do in order to achieve their actual goals, Remote actually focuses on it. It is their business. At other companies interacting with HR or the payroll department is usually a painful process, but with Remote it usually a painless automated process, and when it isn't automated their support staff are very quick, knowledable, and responsive.

Remote reviews every expense I submit even though they've already been approved by the company I work for. This has resulted in expenses that have been approved by the company I work for being rejected by remote.

We have employees in several countries, and Remote makes it easy for us to pay all of them, handle expenses, comply with local laws and regulations, handle HR tasks for them, and more.

Is easy for understanding. Support is available every time

Site is slowly.Some explanation are dificult to understand you need to contact whit support.

Still don't know but look like will be easy.

its easy to use and reliable, payments always come.on time

not much, the mobile app or mobile browser interface could be improved on

its a great tool for remote work

Remote is very easy to access and navigate. I love how it allows you to track details of all the employees across the world at one simple panel. Support team is also very helpful and solves issues very quickly.

As a frequent user I would like to have one person dedicated to the queries, so it makes it easier to continue conversation, instead of having multiple people dealing with one query.

We don't have to look for different entities across the world to employ talented staff. Remote makes it easy to onboard new employees regardless of their location.

Working with Remote has been an excellent experience and the best "remote" company that I've worked with. On the couple of occasions I needed customer service, the representatives were quick, helpful and efficient. Everything is seamless working with Remote!

If I have to think of something negative, the only thing I can say is it would be nice to get paid weekly as opposed to bi-weekly, however that's not too big of a deal.

Ease of time management with my contractor. Remote's system practically takes care of everything for me!

Remote is so far the most helpful EOR we ever worked with & we appreciate the collaboration very much. Their platform is easy to use and gives you all the details you need.

They could be more engaged with employees; faster answer rates i.e.

Hiring internationally, covering the legal parts of other countries

They are very specialized. They know about how to make everything work to work smoothly. They understand about the different type of visas and benefits. Working with them, you can move abroad without stress. Please be relax and let them take care of every detail. Besides this, they have many interesting benefits, as meal card, health insurance, etc. Super suuuper recommended! Since we contacted them, everything was super straight forward. Very easy to move on with the paperwork and outstanding customer support almost 24/7.

Nothing. Everyone who is moving to work abroad should know about them.

I needed to move from Germany to Spain in record time; let's say 2 months of margin. They solved all my questions in a week, the week after they prepared the contract and the paperwork. They assisted every single day replying all my requests. A month after I was already in Spain, working and being paid by them. It felt as I would be working with Remote for years. Everything was fast, easy and smooth

Easy to understand. Excellent service...

None so far. No other issues found when using

Payroll access

The platform is really easy to use and has great information so the user won't be lost

I think the customer support sometimes lacks timing as they focus on AI before sending your questions to a human.

I can work for an international company, so it's great

Very fast response and kindness in addressing reported issues.

Nothing to dislike. Keep up the good work!

Remote helps us to get our contracts in line with the company policies and rules in our country, addressing any concerns with our benefits and salaries.

The best thing is the automation that Remote provides. We just have to create invoices by the end of the month and all of the necessary things are done by Remote so that we can get paid which is the most fascinating feature

It takes 3 days to process each step of the paying process which is a bit time consuming but I don't have any issue with it but maybe some people would disagree

I have not had any issue in the past 2 months so I can't share anything here