Remote.com Reviews: 4.6/5 — Highly Rated

The application is very easy to use and the support team are really responsive and helpful

The mobile app still lacks full functionality

Remote employs employees in regions we do not have a local precense, allowing us to hire talent around the globe

I have received quick answer for my questions. The following of the incidents created have been good. It is a good Human Resource external office experience, in my case, Remote.com has been following the Mexican rules for the employees.

Commonly the gap for the software consultants is the hole to handle an automatic payment increase because the inflationaty adjustment. It could be great if Remote.com help us to provide support in order to manage this inflationary adjustment in order to be sure that the MX$ 100.00 today will have the same value 3 years after. As you know, MX$ 100.00 today will have minor value at 3 years after according to the inflation in the country, so for instance, maybe the value will be MX$ 90.00 ... and from our side we need to start a procedure to get an increase of our payment. I think that the request to increase our payment according our performance should be different to the automatic payment increase based on the inflationary adjustment.

Mexico Holiday management. Payment adjustment. Payment of extra-hours/overtime Remote.com was the intermediate between the Software Consultant and I in order to identify the requirements or explain to Software Consultant the Mexico-rules on each case.

The service has a very modern and easy to use interface and their support is very helpful. Also their prices are very competitive in the market as compared with the competition.

Nothing encountered so far in more than 1 year experiece with Remote.com.

Being able to hire someone in NewZealand.

All my questions and inquiries were answered swiftly. As someone who is very new to their platform, everything was laid out to me easily. I like how they also give constant reminders of what I need to submit. I also like how it's very easy to use the timetracking from the website and how it automatically saves your work hours so you don't need to input it every week.

I hope everything from the website can be integrated in the app. Like the filing of time tracking and the access to uploaded documents. But the website is also the best. Though sometimes when you're on the go, you just want to just tap on an app

Hmm not sure

hte payslips and documents are all in one place

leaves for indians are bit less. The paid leave can 22 days

conversion of salary from onsite foreign to offsite

I liked that I have benefits as requested by law and superior. That every payment was delivered on time and that the support is given super fast. The corresponding tax retainers are made. It is really easy to use and the payslips are delivered on time. I think that it contains all the required features and their FAQs are great. Would definitely recommend Remote.

The only thing that I kind of dislike is that the benefits are handled through an external application.

I was empyed by an american company while having full benefits and tax retentions handled for me as well as all law payments (christmas bonus) handled and delivered.

I think Remote really makes it easier for employees to deal with work-related business. It's an easy and intuitive platform, very clear and transparent about employee conditions, and the customer support makes it feel like we have a place to ask all our questions about bureaucracies and logistics, always ensuring we feel well-informed.

Nothing big to point out. Just a small thing – maybe make the half-day selection (morning or afternoon) for vacation days easier, without so many extra steps editing the hours. Also, it would be great to have a multi-selection of days in the actual calendar for taking days off

I am able to work for a company from a different country while remaining legally connected to my own country. The management of my payslips and vacations is easy

Remote was the solution picked by my employer to pay me in my country. The onboarding process was very smooth and easy. They took care of taxes, social security, and other benefits like health insurance. Payroll is always on time. Their support team is reliable. Their platform is easy to understand and has everything you need. I'd use Remote again in the future for sure.

Nothing. The only thing I can remember is that the service they used for benefits didn't open initially from a phone web browser. However, that was fixed!

I was paid through platforms like Payoneer before. There's no comparison between that and simply receiving my salary in my bank account every month without worrying about social security, taxes, or benefits. It's all already dealt with.

The idea behind the business, the fact that you can hire pretty much anyone from anywhere in the world through remote. The platform is straightforward to use, and their customer support is speedy and almost always online

Their benefits, are very limited and the Ben platform they use doesn't offer value

Opening a legal entity in the countries where you find the talent for your business, working for a company that is in other country and meet people from all over the world

They are very structured and professional

Well, in my former emplyments they used to pay 1 or 2 day before the date additionally a Credit by payroll would be nice

Payment benefits in different countries

I totally recommend Remote, very user-friendly dashboard and a very responsive team ready to address any matter emerging throughout the work journey.

There's nothing I dislike about the use of the platform.

The work-from-anywhere challenge and the long paper work on the employee's side.

Live support always helps me, people in that chat are really easy to talk to and always answers all the questions.

Sometimes, email questions take a while to be answered.

I wanted to work with an employment contract, instead of as a contractor, and Remote helped me with that.

I love that they always have a response for me. If I have any questions regarding anything I'm confident that I'll get a response within an hour and if it wasn't what I was expecting we can always resolve it together. Also, their onboarding process was the fastest I've ever experienced and time tracking, requesting PTO, and using my benefits is very easy with them. I only need to log in once every week to make sure everything is in order.

I don't really dislike anything about Remote, but as a growing company, I see that they are still developing some areas of their dashboard. I'm really excited about all the benefits that their new sections will bring to the users.

Remote help me with my payroll, since my employer is from a different country.

The easy way to get money from your contractor. I use it frequently. I can use this anytime, anywhere. The team is always there to help you. Everything in it is easy to implement. The team is supportive and always there to guide and follow up if you have difficulty.

It is smooth and I haven't found anything to dislike about it.

I was getting my payments late from my contractor. I contacted one of the supportive team members and they immediately followed up on my request and the money was transferred. I loved its transparency.

* Very smooth onboarding process. * Excellecent customer support. I was stuck at on of the onboarding step. Customer support chat unblocked me and the issue got resolved in couple of hours * Intuitive platform. Very easy to use features. I think most of things are clear from the dashboard only. Implemation of the platform is good. * And if they are not, great number of support articles are there.

* Nothing in particulare. I think with current customer support chat, it takes around hours to resolve. In some of my queries it took days to resolve (for a health insurance query i had). It's not a critical problem, but I thing remote would be able to solve this easily by improving it's support faq

Because of remote, i was able to be hired by a company who doesn't has a physical footprint in my country. I am grateful for the oppurtunity i got because of remote.

Remote has made it possible for me to be employed from Mexico. Incredibly user friendly web portal makes everything very straightforward. Great customer service.

Sometimes there aren't all the comms I need about payroll details.

I am employed through remote so it solves the problem of me not being able to be contracted directly by my employer

It is super easy to check all information about contract, payslips, customer support and onboarding-offboarding processes. Payments are super well done on a timely manner

Nothing, the platform is great and highly recommended

People from all over the world

The fact that Im a full time employee with real Mexican benefits

I would like a litle more personal treat, like real persons talking, not just emails

Solved my family health assurace plan

The remote team is very proactive and gets issues resolved in less than 24 hours.

I don't have any complaints. My experience with Remote was very smoothly.

I was employed by a company in Germany and remote was my third party employer in India.

It helps US companies to hire offshore employees and avoid the litigious process and requirements of a BPO company. It also give employees hired through remote more than their BPO employee counterparts earn.

The requires documents and the slow update of the Employee Agreement from the company.

Well it allows us to work directly with US companies and remote facilitates the required employment document of the user's country.

It is quick & easy to set up an account and their customer support is very responsive. When dealing with contract extensions, the entire process is completed within a few days, to include registering the new contract terms with the local government. They process pay without errors and consistently transmit payroll on time. This may sound like a basic level of service, but I have tried multiple solutions for remote employment which have failed to deliver in these areas. Remote.com is the best solution that I have used, and I recommend them to all companies searching for a local employer solution.

I have not had any negative experiences with Remote. The CFO pushed back a bit on the monthly fee, but when provided a comparison to other services on the market, he quickly realized it was a fair price.

Remote allows us to onboard talent without worrying about local registration and potential tax liability issues. Payroll in other currencies is processed promptly and without issue, with the company paying Remote in our currency. Without this service, we would not consider expanding our hiring search to multiple countries , for fear that we would have to allocate a portion of our global income to the locality where we are employing talent. This allows us to hire the best people for the job, at acceptable salaries, without regard to their physical residence.

on-line web base with great & right support

HR relative and Taient management for company

solve my issue for EOR and working visa

Amazing customer management and assistance, great thanks specially to Pier Ragnoni and Ronan O'Higgins.

Nothing particular to note here. I would say that as long as we have our great CSM we are very well covered

provides great support not only on local payroll management but also gives very valuable information from a mobility perspective.

- They help you through the whole process of migration - The platform is stable and clear - They are easy to reach and eventually solve your requests

My only bad experience was that the support person in charge of my case was changed with no warning, and I had some trouble getting reassigned. Lately the support has been very slow, compared to where it was at the beginning of the year (same day vs 1week+ for resolution)

My company doesn't have direct presence in the country I am working on. Remote is filling the gap for them, allowing us to work without any issue.

I like the easy to use website and the quick responses from the team.

Not much really, I had one issue with some social secuirty form in Spain, but the admitted their mistake and fixed it quite quickly.

HR and accounting services

Everything is systematic. Remote has systems in place to ensure that employees have access to their admin, fiscal and hr needs. Customer support is prompt and is very helpful. They always revert with answer if they cannot, for some reason, provide immediately. All in All, it has been a great experience with Remote

None so far. My onboarding was very smooth and so far the exprience is great

Admin HR, payroll, Benefits

On time salary and helpful customer support, try to resolve all the doubts

They should mention comapny name for which we are working

All payoll and medical insurance related doubts

Customer support is very responsive. The interface is fantastic. I can see my payslips quickly, upload requests for time off, submit my expenses, and more. I have used other HR software before, and the difference is like night and day.

I want to see the numbers in my payslips without opening the PDF and zooming around. I want more transparency when my time off requests with my "arrêt de travail" are uploaded and sent to social security.

Remote is the global HR solution. You can employ anyone from any country legally, and Remote will take care of everything HR-related. I'm very thankful Remote exists; otherwise, I wouldn't be able to be an employee at the great company I'm at.

Communication is prompt and clear and staff relationship is awesome. Also the remote first approach is great and support when needed.

Nothing specific as it seems to meet all expectations

Standing in the gap in terms of payroll between my foreign company and I

The workflow is the best at remote. Onboarding a new employee is fast, efficient and the dashboard is quite user friendly. I have had the chance to talk to remote customer support and they are always quick, prompt in answering queries. They even escalate quicker to resolve the problems.

Nothing as of now. It has been a smooth ride as of now

Onboarding in different geography. It is making payroll easier along with the benefits it offers specific to the country.