Retool Reviews & Product Details

Easy to get started, rich set of widgets to start. Support a variety of databases. (Postgres, MySQL, TiDB, etc)

I like it in general. Not too many complaints.

Time to build the tool.

Simple and intuitive to use, anyone can build an app within Retool with no coding required!

Can get quite slow and laggy depending on what features you're using

We've been able to save thousands of dollars by using Retool to help us build vs. buying a 3rd party software for each indivudla issue

Was able to create an admin interface very fast. Developer friendly.

Didn't find a clear documentation on how to achieve certain things (filtering some data before sending it to server, the possibility to use lodash in js expressions) - resorted to google search to find that out.

Build internal company tools without code.

We had a react web-app, served from an express-js server, pulling from a mongoDB (in the cloud). With ReTool, in less than two hours I rebuilt the core functionality of the web-app, allowing us to bin off the old one and the old server. I added features that have been on my "to-do" list for ages but have not had dev time for. It's a winner. I've already got my next 5 ReTool app ideas lined up!

It's got limits on the number of users that can view/interact with your web-app, which for our use case means it's not well suited (we serve many low-value customers rather than a few high-value ones). But, as an internal tool for company use, it's great. Oh, and if you need it to be super pretty, I don't think it's for you. I'm sure it could probably be done, but its focus seems to be on utility first (which suits me fine).

1) stopping paying to manage infra that I don't need or want. Using ReTool has allowed us to replace an internal tool for managing user-access to our mobile-app. The big 'win' here is that on-going dev-time is now zero for this tool. ReTool handle it's upkeep. We built it, but don't have to worry about keeping the server up, or managing library updates, or other such things. My only future dev spend will be to add more features - which is exactly where I want my spend to be. 2) getting to *information* quicker We have weekly KPIs that are drawn from multiple data sources (analytics, stripe, our mongoDB). Previously we had to spend time in each to fetch the data we needed for those KPIs. ReTool does the manual fetching for me now, so I can spend more time responding to those KPIs

No server to manage. Easy to use with external APIs so no need to give a 3rd party website direct DB access. Great support.

Javascript is finicky and difficult to debug. Retool would benefit greatly from an integrated debug suite of tools so we don't have to debug from the browser like we're still in 1999.

We use it to develop internal tools like customer support. We can easily setup 3rd party partners with a secure Retool instance so we don't have to deal with our company firewalls, auth, etc.

It is very intuitive, you don't need too much programming knowledge to build dashboards.

Sometimes it is hard to find what you are looking for. The screen gets too crowded, I believe there should be a better way to organize things.

We use it for ticket management and to analyze ticket submissions. Also, we use different dashboards to see who is available in our app.

Open source code helps in easy coding and integration as per our requirements. We used it to enhance the KYC module internally, and it gave us miracles. Small size, fast, and reliable

The backend data storage is linked to Sheets which is a significant dependency. It grows slow when the backend is full, which slows down the entire process related to it.

We used the tool as a backend for the KYC database and the front end for KYC decision-making. Multiple dashboards run parallelly at the same time helped the business grow, and we have moved to the latest version of the same

Retool is excellent for making quick apps to manage the internals of a small business better. The best part about Retool is how it can connect to existing data sources, keeping a single source of truth for essential data. We connected directly to our website's already existing product database to give our sales team a clearer view of all of our products.

It's hard to find things to dislike about Retool, most problems are just minor annoyances. For example the Table component can't be displayed as an infinite scrolling table (such as AirTable or Google Sheets) and must be paginated.

Retool gives our team better tools to view our products, add internal notes, and display sales. Our sales team can easily filter products, for example, to find products released after a specific date. We also have a Retool app for displaying the sales that we have made, which includes beautiful graphs and charts to see how our business is doing. Retool has been able to save the precious time of our staff and give us a better sense of our company's status without having to chart sales figures manually.

I like the extensibility of Retool. It allowed us to build a very intuitive sales dashboard that gives insight into customer account usage, payment details, and hosts several integrations for us as well.

The tool itself can be slow oftentimes, and I've found that it can sometimes take a while to refresh or get stuck on a certain page. Overall those are not huge pains but worth noting.

Our problem was not having one consolidated place to see insights on our customers' usage and hold all of their billing information associated with their account. We were able to design the system so it hosts all this info and allows us to turn certain features on/off for our customers.

Retool makes it super easy to create internal tools, database & API interactions very easy.

At this time, there is nothing I dislike about Retool.

We use Retool as a database query tool. It's super easy to grant access with SSO.