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Riverside
4.8
(666)
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Riverside Reviews & Product Details

Riverside Overview
What is Riverside?

Riverside is an online audio and video recording platform that allows users to run and record webinars in 4K video quality, straight from their browser. It’s ideal for users who want to create studio-quality webinars and remote interviews, regardless of where they’re recording them from. Riverside also supports tools that let users separate audio and video trackers, Livestream Twitter, YouTube, and Facebook. Transcription is also available on higher tiers and collaboration is easier on the platform’s shared work environment.

Company Riverside.fm Inc.
Year founded 2019
Company size 11-50 employees
Headquarters New York, NY, USA
Social Media
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Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Riverside
What Riverside is best for?
How does Riverside compare to Adobe Audition?
What are the pros and cons of Riverside?
Riverside Product Details
Capabilities
AI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Riverside Pros and Cons
Pros
  • Lets you record your webinar in full HD
  • Helps you save time by automatically recording each participant on individual tracks
  • Provides a call-in feature that helps boost audience engagement
Cons
  • Mobile app available only for iOS
  • Uploading complaints have been reported, especially for progressive uploads.
  • It can be costly for heavy users as it follows hourly pricing
Riverside Media
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Riverside Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 09, 2024
Riverside Logo
666 Riverside Reviews
4.8 out of 5
Enterprise (> 1000 emp.)
Aug 04, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Meets a need, easy to use"
What do you like best about Riverside?

This is a good solution for filming people remotely without the need to get them all setup to record themselves on a phone or do in person. Especially, if people are based in other countries. It is simple and easy to use. Great to have the video and audio files seperate and higher quality video that isn't reliant as much on strength of wifi. For sure meets a need in the market I think.

What do you dislike about Riverside?

I wish they had a better pricing model, especially to allow teams to work together in shared folders. There is an absurdly big jump in price between the basic individual license and then having any sort of team license with any of the enhanced feature. We also have some issues with the audio not being great or it picking up other buzing noises for instance. We don't want people to have to wear headsets as it then just looks too much like a Teams call. Have had to use plug in lapel mics that seem to work but then need to coordinate to get to our subjects we are recording.

What problems is Riverside solving and how is that benefiting you?

The ability to record higher quality video and audio remotely but still have it look more like a recording that was actually filmed vs a Teams call

Small Business (50 or fewer emp.)
May 26, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Very Helpful!"
What do you like best about Riverside?

I really enjoy RIverside, and have been using it for over a year. It provides impressive quality for video and audio content, and helps make it stand out visually. This is the only platform that I would recommend for video podcasts.

What do you dislike about Riverside?

While I mostly love Riverside, there are a few minor inconveniences that have been prominent within my usage. The primary one is the consistent lip sync errors that intermittently occur while using the platform. While they have not occurred lately, it does make the editing process painstaking, leading me to discard some of the content. Also, I would love for lower-thirds to be added to the platform, alongside a way for both guests to be shown during the editing.

What problems is Riverside solving and how is that benefiting you?

The primary problem is with the lip-sync errors. While I have not had trouble since March, it nevertheless made much of my content with the errors unusable for an overwise great experience. More often than not though, Riverside has helped create professionalism within my content providing high-quality content at the best convenience.

Small Business (50 or fewer emp.)
Apr 09, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easy set up"
What do you like best about Riverside?

I like that riverside has a studio set up so when you set the studio up I don't have to do it again it can be used over and over so makes it easier on time

What do you dislike about Riverside?

I've had issues in the past about the audio not syncing with video

What problems is Riverside solving and how is that benefiting you?

To make a easier way for people to login on a phhone without using an app or a way where I can edit audio from my phone

Small Business (50 or fewer emp.)
Jun 12, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Unreliable"
What do you like best about Riverside?

Not much. On the surface, it seemed like a game-changing product. But in reality, it was all window dressing. Poor quality output, so we switched to a competitor for our podcast.

What do you dislike about Riverside?

Quality & reliability issues were constant. Not worth the headache -- can't figure out why there are so many great reviews here. Everyone I asked had the same or similar awful experiences with Riverside as I have.

What problems is Riverside solving and how is that benefiting you?

I wanted so bad for it to solve my Podcasting problems, but it has fallen short time and time again. Moving on to something better and more reliable for my podcast and video needs.

Small Business (50 or fewer emp.)
Aug 05, 2022
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"This has wasted hours of my life"
What do you like best about Riverside?

when it works it's great cause I can use all channels and recordings that come separately.

What do you dislike about Riverside?

so frustrating. gives me laggy video that I don't know happened til after the interview, switches mics without warning,bricks out my computer. recording has random echoing. all this stuff you find out after the recordings and you get no warning that your magical podcast interview is actually not usable or you really have to edit a lot for it to be ok

What problems is Riverside solving and how is that benefiting you?

podcast recordings that are recorded locally so you don't have the super compression you get on zoom sometimes. the only problem is you have a whole lot of other problems

Small Business (50 or fewer emp.)
May 11, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Unreliable in core features."
What do you like best about Riverside?

No other service claims to offer as much functionality in recording, live streaming, and video conferencing from one central platform. If it lived up to its claims, it'd be a great product.

What do you dislike about Riverside?

Unfortunately, core features are grossly unreliable. If there's one thing you're guaranteed every recording session, it's encountering a bug of some kind. Ultimately, where it matters most, you're throwing the dice - namely in its ability to record the hosts and guests. Without posted minimum specs, guests on lower-end systems are frequently kicked off due to memory and storage requirements. When they rejoin, Riverside fm is unable to record or interpret multiple files for guests who need to refresh. Under best conditions, where hosts and guests have high bandwidth and computer systems with no interrupts or perceived issues during the recordings, core features work with ~90% reliability. Sometimes files are described as being 100% uploaded, but are unable to be downloaded or are directed to download a missing "xml" file. Advertised features such as live streaming do not work. Audience moderation ability is not available, so rogue audience members can disrupt your session. It is also presently impossible to see who is in the audience aside from viewing chat messages and overall session headcount. Riverside.fm bills itself as a premium service to record wav audio and 4k video. But if you can't access these things with certainty, it's like not having either at all. A better investment is in buying cloud storage space, and asking guests to upload video and audio files there. Conference and livestream elements are better with Zoom or the next competitor vendor.

What problems is Riverside solving and how is that benefiting you?

I've added to the bug list for the developers on my own dime - I wasn't compensated for testing reliability or functionality that their service team asked me to do. This was especially disappointing when there are limited hours provided per month on a paid account. The benefit I realized is that by attempting to fix many of Riverside's introduced bugs and issues, I can do many of these functions without Riverside at all.

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