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Rocketlane
4.8

( 481 )

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Rocketlane Reviews & Product Details

Rocketlane Overview
What is Rocketlane?

Rocketlane is a collaborative customer onboarding platform that allows users to see the status and which project each team member is working on. Users can create templates for projects and reuse them which saves time and ensure consistency.

Company Rocketlane Corp.
Year founded 2020
Company size 51-200 employees
Headquarters Redwood City, California, United States
Social Media
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What Rocketlane is best for?
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What are the pros and cons of Rocketlane?
Rocketlane Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Rocketlane Features
API Integration
Appointment Scheduling
Automated Workflows
CRM Integration
Client Portal
Collaborative Tools
Compliance management
Customer Data Management
Customer Journey Mapping
Customer Segmentation
Customizable Templates
Data Import/Export
Document Management
Email Integration
Integration with Third-Party Apps
Invoicing and Billing
Knowledge Base
Live Chat Support
Mobile Accessibility
Multi-language Support
Notifications and Alerts
Onboarding Checklists
Progress Tracking
Reporting and Analytics
Surveys and Feedback
Task Automation
Task Management
Training and Tutorials
User Permissions and Roles
e-Signature Integration
Rocketlane Media
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Rocketlane Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 13, 2026
Rocketlane Logo
481 Rocketlane Reviews
4.8 out of 5
Mid Market (51-1000 emp.)
Mar 30, 2023
 Source
Overall Rating:
5.0
TS
Tamizh S.
Founder
Share
"Very User Friendly and useful to manage customer account in single window"
What do you like best about Rocketlane?

Tracking customer activities Managing all the requirements in a single page

What do you dislike about Rocketlane?

Alter notifications can be sent customer's end

What problems is Rocketlane solving and how is that benefiting you?

Smooth way of Onboarding customers Manging the workflow of customer is track.

Small Business (50 or fewer emp.)
Mar 30, 2023
 Source
Overall Rating:
5.0
VP
Vijayalakshmi P.
Customer Success Manager
Share
"Rcoketlant Rocks"
What do you like best about Rocketlane?

Rocketlane helps in onboarding the customer seemlessly. It creates eagerness among customer to get started.

What do you dislike about Rocketlane?

Nothings anything as a downline as of now.

What problems is Rocketlane solving and how is that benefiting you?

Earlier we used to send a huge mail to collect the information from the customer before onboarding them to the organization. Using Rocketlane we stopped sharing boring mails with the customers instead setting up projects and provide them the visibility improves our process.

Small Business (50 or fewer emp.)
Mar 22, 2023
 Source
Overall Rating:
5.0
JS
Joel S.
Founder
Share
"Client On-Boarding in the fastest and easy way possible"
What do you like best about Rocketlane?

Straightforward collaboration with the team. Client onboarding has become super easy. Creating similar projects can be done with a single click of adding the template. 3rd Party Integrations need well-deserved praise; We have been using Slack, where all the channels are automatically created, and we can control everything from Slack itself.

What do you dislike about Rocketlane?

I came across a few glitches, for which the team was super helpful and fast.

What problems is Rocketlane solving and how is that benefiting you?

Client communications and frequent Status Updates can be automated to let us worry less about whether the information is being sent out to the Clients.

Mid Market (51-1000 emp.)
Mar 21, 2023
 Source
Overall Rating:
5.0
SK
Smriti K.
Lead Development Representative
Share
"Robust Customer Onboarding Platform"
What do you like best about Rocketlane?

Rocketlane's ability to centralize and streamline customer engagement processes, as well as its collaborative features.

What do you dislike about Rocketlane?

Still trying to find something to dislike since everything is well set up.

What problems is Rocketlane solving and how is that benefiting you?

- streamlining communication and collaboration across teams, automating workflows, and providing insights into customer behavior and engagement. - Improving customer satisfaction, increasing revenue, and reducing churn rates.

Mid Market (51-1000 emp.)
Mar 15, 2023
 Source
Overall Rating:
5.0
HJ
Heather J.
Founder
Share
"LOVE me some Rocketlane!"
What do you like best about Rocketlane?

Rocketlane is all-inclusive tool, intuitive and super comprehensive.

What do you dislike about Rocketlane?

I don't like that you cannot change dates in the gantt chart - you have to go back to the other view and open each phase/task.

What problems is Rocketlane solving and how is that benefiting you?

Project management collaboration with customers - tasks and timeline.

Mid Market (51-1000 emp.)
Mar 09, 2023
 Source
Overall Rating:
5.0
RJ
Raheesh J.
Project Consultant
Share
"Easy tracking of Projects"
What do you like best about Rocketlane?

This is just a fantastic application to manage our projects and it has almost everything which is required to manage projects such as wonderfully projected project plans.

What do you dislike about Rocketlane?

nothing as of now since Rocketlane team is support us at any point of time and a very professional way

What problems is Rocketlane solving and how is that benefiting you?

Projects management for Implementation

Small Business (50 or fewer emp.)
Mar 09, 2023
 Source
Overall Rating:
5.0
GH
George H.
Founder
Share
"I've used Rocketlane to handle customer implementations, its helped lots!"
What do you like best about Rocketlane?

The responsiveness from out AM and the constant development makes the platform great.

What do you dislike about Rocketlane?

Nothing, I like the way the platform works and it makes operations more efficient!

What problems is Rocketlane solving and how is that benefiting you?

Rocketlane is solving the problem of data centralization and is allowing projects to be viewed holistically in one place.

Mid Market (51-1000 emp.)
Mar 07, 2023
 Source
Overall Rating:
5.0
B.
Bharath .
Founder
Share
"A go-to tool for doing effective & collaborative implementations"
What do you like best about Rocketlane?

The tool is user-friendly and intuitive. The amazing support from the Rocketlane team is the cherry on the cake. The ability to create projects by simply using a pre-defined template or automating the whole process of sending automated updates to the customer stakeholders is brilliant! They not only provide you with a tool but guide you well towards making each implementation a great experience for your customers.

What do you dislike about Rocketlane?

Nothing that I can think of at the moment.

What problems is Rocketlane solving and how is that benefiting you?

We are using Rocketlane primarily for onboarding customers onto our platform. Our main challenge was lack of collaboration with the customer and lack of visibility to all the stakeholders around the project progress.

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
VV
Varun V.
Software Engineer
Share
"Very convenient and easily understandable visualization helping to tasks organized and efficient."
What do you like best about Rocketlane?

Visualization is remarkably well set up, making it easier to traverse.

What do you dislike about Rocketlane?

Still trying to find something to dislike since everything is well set up.

What problems is Rocketlane solving and how is that benefiting you?

Organizing projects and associated tasks to get an idea about progress and pace.

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
VP
Vijay P.
Founder
Share
"Effortless Collaboration: Streamlining Client Onboarding with Rocketlane"
What do you like best about Rocketlane?

Rocketlane's platform for onboarding clients delivers the right level of information to customers. It offers seamless collaboration between my clients and me, allowing me to manage their access to information easily. The private tasks, messages, and document storage features are beneficial in keeping the project organized while only sharing the necessary information with the customer. This creates a hassle-free experience for the customer, resulting in a smooth and efficient collaboration process. Overall, Rocketlane's platform for onboarding clients is an excellent tool that allows me to maintain complete control over the project while working seamlessly with my clients.

What do you dislike about Rocketlane?

Nothing so far; it’s been a smooth experience. Overall, Rocketlane's client onboarding platform appears to be useful for businesses looking to manage their projects while maintaining complete control over the collaboration process.

What problems is Rocketlane solving and how is that benefiting you?

Rocketlane's platform is solving the problem of facilitating effective collaboration between businesses and their clients during the onboarding process. The platform helps businesses share information with clients at the appropriate level while maintaining control over their access to data. This helps keep the project organized and streamlined while minimizing the risk of confusion or miscommunication. The private tasks, messages, and document storage features of Rocketlane also help businesses and clients communicate efficiently, leading to a smooth and hassle-free collaboration experience. Overall, Rocketlane's client onboarding platform appears to be addressing the problem of managing the onboarding process effectively and collaboratively, resulting in better outcomes for businesses and their clients alike.