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Shift4Shop Logo
Shift4Shop
Your Complete E-commerce Platform
4.0

( 33 )

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Shift4Shop Reviews & Product Details

Shift4Shop Overview
What is Shift4Shop?

Shift4Shop has grown to be recognized as one of the most intuitive eCommerce solutions that retailers have the option to use today. Store owners can easily get their sites running quickly and use the built-in tools to see their organization grow. Shift4Shop has a slightly higher learning curve than others in its category, however, with it comes unique features exclusive to the platform. For example, Shift4Shop comes with content marketing and SEO tools. You also have access to various payment providers, and well design templates.

Company Shift4 Payments, LLC
Year founded 1999
Company size 501-1000 employees
Headquarters Allentown, PA, United States
Social Media
Shift4Shop Categories on Findstack
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Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Shift4Shop
What Shift4Shop is best for?
How does Shift4Shop compare to Synder?
What are the pros and cons of Shift4Shop?
Shift4Shop Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shift4Shop Features
ACH Payment Processing
API Integration
Automated Tax Calculation
Batch Processing
Credit Card Processing
Customer Management
Customizable Invoices
Digital Wallet Integration
Discount Management
Dispute Management
E-Commerce Integration
Fraud Detection
Invoice Management
Mobile Payments
Multi-Currency Support
Multi-Platform Support
PCI Compliance
Partial Payments
Payment Gateway
Point of Sale (POS) Integration
Real-time Notifications
Recurring Billing
Refund Management
Reporting and Analytics
Security and Encryption
Subscription Management
Tokenization
Transaction Management
User Roles and Permissions
Virtual Terminal
Shift4Shop Media
Shift4Shop video thumbnail
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Shift4Shop Screenshots
Shift4Shop screenshot 1
Shift4Shop screenshot 2
Shift4Shop screenshot 3
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Shift4Shop screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 14, 2025
Shift4Shop Logo
33 Shift4Shop Reviews
4.0 out of 5
Enterprise (> 1000 emp.)
Feb 23, 2022
 Source
Overall Rating:
5.0
SK
Shamim K.
Google Certified Marketing Consultant & Manager
Share
"Great -commerce company"
What do you like best about Shift4Shop?

The Shift4Shop E-commerce company is wonderful performances. I would really enjoy Shift4Shop E-commerce company for use to work. all I do is Shift4Shop what I need and it writes everything for me.

What do you dislike about Shift4Shop?

The Shift4Shop E-commerce company is easy to use and simply manage all E-commerce platform. I really enjoy the Shift4Shop E-commerce working time. working with smooth.

What problems is Shift4Shop solving and how is that benefiting you?

As a professional of leading Working with E-commerce company, we are facing many problems in working but we are trying to better solution with alternative solutions. The Shift4Shop E-commerce company benefits 98% solved.

Mid Market (51-1000 emp.)
Nov 18, 2021
 Source
Overall Rating:
5.0
JC
Jerrica C.
Customer Service Manager
Share
"Excellent ordering system"
What do you like best about Shift4Shop?

Quickly tells us if a product is in stock or not. Easy to add new products to our inventory.

What do you dislike about Shift4Shop?

Sometimes it takes a lot longer for the site to load than is normal.

What problems is Shift4Shop solving and how is that benefiting you?

Any online ordering issues we have can be solved by manually placing an order on Shift4Shop

Small Business (50 or fewer emp.)
Apr 21, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Customer Service"
What do you like best about Shift4Shop?

There are a few things I like best about 3dcart. The first is the ease of use. This cart is user friendly and it doesn't take a lot of work, understanding or effort to get it set up. The next thing I like about this cart is the customer service. Whenever I have a question, I can call in and talk to someone. Everyone I have ever spoken with has been knowledgeable and able to help me resolve my issue. Finally, this cart does what it is supposed to and meets the needs of the company.

What do you dislike about Shift4Shop?

There is nothing that I dislike about 3dcart.

What problems is Shift4Shop solving and how is that benefiting you?

3dcart allows us to set up different customer groups so we are able to have different pricing structures for our wholesalers. A lot of shopping carts don't have this feature.

Small Business (50 or fewer emp.)
Jan 07, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent support"
What do you like best about Shift4Shop?

If I compare 3dcart and other e-commerce platforms, 3dcart has by far the best support and this is what stand out for me.

What do you dislike about Shift4Shop?

Mail and ftp presets didn't work for me. Fixed with a good support afterwards.

What problems is Shift4Shop solving and how is that benefiting you?

Good e-commerce platform considering the price and value

Small Business (50 or fewer emp.)
May 03, 2019
 Source
Overall Rating:
5.0
CB
Chris B.
Digital Marketing Strategist
Share
"Has all the bells and whistles with less of the cost and hidden fees"
What do you like best about Shift4Shop?

I like that 3D Cart is the most complete cart set up - right out of the box. It has the most popular feature sets that I need but everyone else wants to charge extra for. During my trial period, the tech support and sales staff were AMAZING! They helped me build my cart - without pressuring me to buy. They helped me find the solutions I needed to complete the cart I needed for my company. Best part is, it was all part of the regular product line, so I knew what I would be paying per month - every month. No surprises. Tech support and sales have continued to be amazing, even after I purchased.

What do you dislike about Shift4Shop?

not everything is compatible, but they are working to integrate seamlessly. They have an excellent tech support team and great response time... so I know they will do what they say. Certain popular apps are not natively supported, but they seem to have developed work arounds to most and offer alternatives - that have turned out to be better than the apps I thought I needed.

What problems is Shift4Shop solving and how is that benefiting you?

We needed a cart program where we could separate pricing based on location - and customer level. No one had this solution - then I found 3D cart and its a native part of their program. This is going to be huge! We also solved the problem of shipping some of our products free and some of the heavy products with a fee, unless a dollar amount is met.

Small Business (50 or fewer emp.)
May 02, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"An easy to use outstanding and professional shopping cart host."
What do you like best about Shift4Shop?

Shopping cart is easy to setup and requires no special skills. Customer service and technical support are responsive and knowledgeable. I've use other shopping carts in the past, this one is the best by far.

What do you dislike about Shift4Shop?

My only dislike is that sometimes you are placed on a long hold for technical support.

What problems is Shift4Shop solving and how is that benefiting you?

This shopping cart is very search engine friendly and helps you visualize what your search title, description and keys words look like and helps you rank well in a fairly short period of time.

Small Business (50 or fewer emp.)
May 02, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Slick Ecommerce Website Design"
What do you like best about Shift4Shop?

Tired of the Big Boys and all the complexity.... 3dcart is easy to use and has great low cost Apps.

What do you dislike about Shift4Shop?

I would love if Product Options gave you the option of Free Shipping on each option.

What problems is Shift4Shop solving and how is that benefiting you?

Simplicity in Website Development.

Small Business (50 or fewer emp.)
Nov 20, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Platform "
What do you like best about Shift4Shop?

Easy to use lots of built in features and a lot of good templates. Easy to load products and has built in SEO tools. I really like this platform. I am a small business owner with a full time job and this platform allows me to dedicate small amounts of time to it with out being too much. They have different plans to fit different business needs and the tech support is there 24/7 so anytime I have an issue I have someone to speak with. Plus no transaction fees

What do you dislike about Shift4Shop?

Design wise it is hard to change things without know HTML and CSS. However there are a lot of cool templates and they can do design work for you if needed. When I was researching platforms I notices there are not as many apps as a shopify, but there are more built in features so I personally do not need the additional apps.

What problems is Shift4Shop solving and how is that benefiting you?

I operate a small online cookie business and it allows me to sell my products online with out having the cost of a store front.

Mid Market (51-1000 emp.)
Oct 08, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"3dcart"
What do you like best about Shift4Shop?

Much better than mail order manager. highly recommend

What do you dislike about Shift4Shop?

cost is a little higher. older gui was easier to use.

What problems is Shift4Shop solving and how is that benefiting you?

increasing web presence and sales

Small Business (50 or fewer emp.)
Jun 05, 2018
 Source
Overall Rating:
5.0
DS
Dianna S.
Project Manager
Share
"Simple to use and navigate "
What do you like best about Shift4Shop?

It was very simple to use with constant customer support constantly available online and the phone support was always quick to respond also

What do you dislike about Shift4Shop?

Nothing at all, it was very up to date and also had tons of amazing add on features that fit my needs

What problems is Shift4Shop solving and how is that benefiting you?

I had no problems except that sometimes updates would reset settings for my store.