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Shift4Shop Reviews & Product Details
Shift4Shop has grown to be recognized as one of the most intuitive eCommerce solutions that retailers have the option to use today. Store owners can easily get their sites running quickly and use the built-in tools to see their organization grow. Shift4Shop has a slightly higher learning curve than others in its category, however, with it comes unique features exclusive to the platform. For example, Shift4Shop comes with content marketing and SEO tools. You also have access to various payment providers, and well design templates.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Shift4Shop with other popular tools in the same category.
The free tier allowed more items than ecwid.
It was very difficult to set up your shop. One could argue there were too many settings that you needed so sort through. Shop wasnt easy to configure
I was in need of a website domain and ended up getting that. Was able to transfer that over to Go Daddy and it's now in my full possession.
It really used to be a good solution, but in recent years and a change of hands have made 3DCart no longer a good choice. It used to be easy to work with for both larger (even multi-store) sites and small stores. Now only a handful of pre-made templates to choose from. Still fairly easy to modify the look and feel of your stores or go completely custom. Many built-in features with options to add more from third-party developers.
Doesn't integrate with all order management companies. Everything is now an upcharge. I made the mistake of paying yearly. They will not work with you if you have to cancel their service. Absolutely will not refund.
Great for small companies just starting out in eCommerce. One monthly fee (flexible to meet your current needs). No per sale fees.
Price point was very attractive, even with their after-signup upsells like SSL certificates. Setup of the core functions like payments and shipping was easy.
Really a bargin-basement relic of what seems to be the mid 2000's. Been added on and added on, and it shows. I think Shopify is a way better solution. Technical support response times were way too long. Sometimes hours, sometimes days. Had one issue where pages would not load, all I could do was leave a message. Got a email response 3 days later. And about email... tried to get sales notifications sent to a gmail account. NOPE! They went out of their way to blame gmail... like they were 2nd graders trying the "lie enough to make it seem true" game. That ended any trust I had for them right there! The system is just archaic! Seems like they put a lot of effort into developing the system in the 2000's and they're just milking every dime out of it. There are some features that were added on, but nowhere near what other e-commerce platforms offer. Their SEO tools are underwhelming to say the least. They cover the basics. But what really disturbed me was they have page numbers and product numbers attached to every URL, which isn't the best way to format a URL. It generates a sitemap... just a general sitemap, not an additional image sitemap or any other asset. Yes you can generate your own and then upload them via FTP, but even connecting via FTP is a hassle. The templates are really bland. Might be good enough for a basic store, but they really overweight in code. Could have better page load times if their system wasn't so senile. I might go with this for a remedial storefront where it was a low level sales generator.... basically a write off. But in reality nowhere near what a business should have.
I got a write off on my taxes. Thats the only benefit... sad but true.