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Streak Reviews: 4.5/5 — Highly Rated
Streak CRM is a customer relationship management software built specifically for Gmail. This adds a layer of convenience to your processes as it helps minimize the need to jump between tools. The platform is a well-known solution for CRM, powerful conversion tracking, and delivering accurate engagement reports. Thanks to various email tools as well as available templates, users can deliver professional and personalized emails and implement mass email marketing campaigns.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Streak with other popular tools in the same category.
Easy to use sales integration with Gmail that allows you to create boxes for each account and monitor the sales pipeline. It's great for a small sales team.
There are some glitches here and there and boxes won't pop up or you can't click through. I would recommend closing out all the taps and restarting the program.
Monitoring sales pipeline for various accounts.
Streak integrates directly in Gmail - which is where I spend a lot of my time. The pipeline functionality, task integration, contacts, email filters and reporting are seamlessly integrated
There's not a lot to dislike. Although, as not-for-profit, it's on the pricier end.
Efficient management of potential and current customer interactions and contact management. Helps us to effectively track customer relationships and progress.
I like how Streak tells you if your email is opened more than once. This tells me that someone may actually be considering my sales outreach versus someone who only opens it once.
I don't like how streak doesn't show you an activity timeline of who is opening your emails. You have to click on each email individually to see the number of times that email was opened. I also don't like how the free Streak subscription only gives you 200 tracked emails. Another feature I would like to see is having a report that shows every email that has not been opened, that way you can easily follow up.
Monitoring open rate helps me determine if my email subjects and message are compelling enough to persuade people to take action. If someone is opening my email often, that means they are seriously considering my message.
Ease of use, integration with gmail, and friendly customer support team.
API has had some hangups for us - wish it was more robust and easier to hook up a push/pull relationships.
Customer success - having the data from our webapp in our gmail so we can easily message and support our users.
I was never a fan of sales supporting tools. They always asked me to change my way of working, adopt my behaviour to theirs. Not with Streak. Their tool sits in my Gmail as a sidebar and allows me to use it as part of my normal behaviour with a minimal amount of efforts. Create a box, add basic details, add a reminder and send.
I have thought of switching with other solutions because of their lack of an Android app solution (I use their beta but it is rather basic). Another minor reason that could be better is that it's not really eye-candy. I often prefer more polished apps over the basic app that Streak is, but 1) it works and 2) the latest updates are clearly improvements...
For our small consulting business, the usual prospect phase spreads multiple months. Having a tool like Streak helps to have a better understanding on that process and deal (pun intended) with the different leads with ease.
If all you want to do is keep track of leads with a small team, is a great software
Email filters aren't that great, and the engine generating subject line often include misc words. Also, when someone not on team forwards you a deal, you can't the deal to box automatically
Collaborating with our US office on deal flow. This has made it much easier to keep track of our pipeline
Slick integration with gmail, adds eyeball icons next to emails that change to green when viewed. Use it in both my personal and work inbox now!
I don't need the full feature set but that's not really a negative, we're not a sales-driven org but we do user interviews, a bit overly complex for our funnel and stage.
Need to know if my emails are getting spammed or being unopened. Now I know!
We love that it integrates with Gmail, so no need to use a different app for this. It is fully customizable and it keeps your projects updated. I find myself using it every day, and for different situations: client management, business inquiries, employer enrollment, and so on.
Streak comes with a feature that Gmail does not natively do, which is "Read Notifications". This is a good thing. The bad thing is that for that, sometimes (and only sometimes depending on the receiver) my sent email is reported as SPAM...which never happened before.
It keeps my database updated and running inside my daily tool: Gmail.
I like how email tracking is very simple
The learning curve for other features is a bit too much for me
I am able to track emails I send, opens being the most important
Loved how it was solely available in Gmail. When trying to convince people on your team to use a CRM, it's hard to change habits. But, when it's right in their email, it's a lot easier to get them to log their information.
It wasn't really ready to scale for large volumes. Once we had several thousand contacts/leads/deals, etc., we switched to Hubspot.
Keeping track of contacts, followups, and deal flows. Also, keeping my whole team on the same page.
I've been using Streak for a while now, I like the email tracking the most which gives notifications on when and how many times clients opened my emails. Also since I use Pipedrive as well it's very easy to integrate to manage my sales pipeline. The best part is I can create different boxes like Lead or Demo or Contactd which shows all the reports in one place.
At times it happens that when I send an email to the client it doesn't land in their inbox but in spam due to streak extension, not sure why but if you can help with this it would be great. Also if there could be an auto email feature when someone opens my email that would be amazing.
I am using Streak mainly as CRM and email marketing tool. It allows me to track and manage all my emails in one place and show the open rate or click rate with real-time notifications. It also integrates with Pipedrive which makes it really helpful to manage all my sales leads and contacts and I can create different categories like contacted or lead or demo which gives a clear picture of my activities.
Understand how much your interlocutor sticks to what you're saying (# open mail, time, # interlocutors ...)
If you don't pay, then it's quickly overloaded, so I think to catch 100% of the value, you need a premium plan which is quite logical.
Understand how my interlocutor is interested by what I'm saying
It's a good CRM if it works properly and I've had good customer support from their team when things come up. It sits right in my Gmail so I can my contacts without leaving my inbox, which is super nice.
There have been times when I've had issues with the platform and their support team wasn't responsive or didn't know how to fix the problem. I imagine they've improved this a bit and overall the CRM does as expected.
It's good for both outbound prospecting and also managing your sales pipeline. There are limits to the number of contacts it holds before they ask you to upgrade but it's enough to manage a pipeline, rather than a database on leads.
Streak is a email tracking solution. Helps me with tracking the views received on cold emails sent and also tells me the location of viewer including city and country.
A dashwbaord that helps me see the emails opened every single day and a prompt to help me with follow-ups.
Email tracking of cold emails sent every day. Knowing the open rate along with information on place of opening and reading by the receiver. Helps keep a tab on my follow-ups too.
CRM, mailbox, view of the stages, pipeline
Difficulties in creating a pipeline and serial dispatch. Difficult to add several emails to one partner at once.
Quick response and assistance by email.
Streak's format is essentially what I think of as a clickable, expandable Excel spreadsheet. Having everything laid out clearly when opening pipelines is important to me and how I stay organized within my own brain, so this is definitely a highlight of Streak. We have been using Streak since the very early days (2018) so we've seen a lot of improvements come over the last several years. I also appreciate the design of being able to see emails and everything attached to a box all in one newsfeed-like layout. Being able to see everything all at once is imperative when revisiting a client's box to give yourself a synopsis before diving into something.
A minor gripe (and I mean minor! it's not a dealbreaker) I have with Streak is the occasional downtime. It is most often during the workday, which makes sense, but not having access to any of the boxes in our pipelines because they won't load due to server or other issues can be chaotic, especially if the box you're trying to see is not one you've primarily contributed to. The other thing I am hoping for future change on within Streak is the reports feature. The reports are rather weak and honestly aren't helpful to us. We aren't able to craft anything that is really valuable to our business and goals with Streak's integrated reports, so it essentially requires us to seek an outside way to build them, which also means they unfortunately cannot be housed in Streak.
Server uptime has definitely gotten better over the years, so that helps us without explanation. I have also seen many feature and bug improvements come through in the newsletter and overall, that makes for a better, higher quality product.
I love how straightforward its interface is and trouble-free to use. Its Gmail integration is top-notch and it helps immensely in managing my emails.
Nothing much to complain about. I had a connecting issue in the beginning and later it got better.
it's so important for me to manage my emails, shedule and reply on time. The split-second notifications and reminders is one of the superlative powers it processes. Another best feature is that it notifies me when a mail I sent is read. it's so helpful to track the emails and decide what to do further without wasting my time. It keeps me more organized and pleasant.
Easy to use, I did setup CRM in just 1 day. Their CEO personally sent a message about success getting out of platform. Followup sequence is best feature as it saves our 2.5 hours daily.
They should upgrade mail tracking features like i want to track email open, reply rate, link click rate, attachment click rate, etc. Otherwise all things i like.
CRM for startups
I love being able to see when/how many times an email has been viewed. The new mailmerge feature and piplelines build out has been instrumental for lead generation.
When you send an email to multiple people and someone views it, theres no way to know which person it is. The location often times comes up as 'unknown' which could be improved
Streak allows us to organaize our email campaigns by project and stage of the sales system which we did not have a solution for in the past its been huge in helping our sales team.
An amazing tool to organize your emails and manage projects.
Tons of tutorials to figure out how to use it.
Managing lead pipeline with multiple people in the company.
Streak is one of the best CRM that I have used so far. I have worked as a team lead in my previous company and found it very difficult to manage all my emails from and to clients, so I searched for an application that will meet all my needs. Finally, I have gone through the application streak and found it very useful. It provides so many features that meet my needs. Some of them are : * Integrated with Gmail that we often use. * Easy to set up and learn. * We can schedule our email. * It's customizable, which all users are happy about. * It's applicable for almost all g suite applications. * They have a wide range of shortcuts which make things easy and save time. * We have the option to sort. * Can send the bulk amount of * Can set auto-reply. * Can also be used on mobile.
I don't have many dislikes about the product, but a few issues that I face about the streak is that * Mobile application takes time to sync with Gmail. * Sometimes, the application slows down. * Extension crash found in some scenarios. If these issues are solved, the streak will be the best application available in the market.
I have sorted out many of my problems with the use of streak : * Scheduling of mail helped me to send emails on time without any fail. * It helps me not to miss responses to any of my mail. * Saved my time by using shortcut features provided by steak. * Need not be in front of our system always. We have an opportunity to access streak from mobile because it provides a mobile application.
Love love love the interface once you get going. The idea that it is right where you are already working is super helpful.
It does take a bit of time to get used to the layout. I think this is a positive eventually but took me a few.
I am solving my follow up. Just very easy to keep track of what I need to do
We've built our entire customized CRM with Streak. It's kind of like building with legos rather than building something from a kit, so it's been fun to create systems that meet our unique needs. We like that it lives within Gsuite email, too.
Sometimes Streak is down. Sometimes it seems like it can't handle the amount of data we want to store on there. Glitches are frequent. We have to find workarounds or ask Streak for assistance when it misbehaves. I'm not certain if we were choosing again today that we would go with Streak, since everything else seems more designed for HubSpot or Salesforce.
We're building systems to both track leads, current customers (regular ole CRM stuff), and we're also using it for a lot of internal tracking and communication between teams for things like hiring and random initiatives, like chosing grant winners. People across teams can share and read relevant emails . It's become an information hub for our data, and usually does as intended. We use it with Zapier for lots of automation.
I don't have to open up other tabs or go to a different place to view what's going on with any of my pipelines. It's especially good for sales/CRM but we also use it for hiring and support. One way to describe it is to say it's gmail tags on lots of steroids with some helpful tools (email snoozing and view tracking) built-in as well.
It's a bit pricey for what you get. If Call Logs and Meeting Notes were included in the Starter Plan that would be much better but as is you really have to pay $40 per user per month for core functionality. Which is pretty high considering other CRMs are much cheaper for full functionality.
Email management, Sales, CRM. It's really just an operational tool to better organize email and communication between your company and your vendors and customers. It's like tags but much better than basic tagging. If you heavily rely on email for communication, you have multiple people on your team, and you like keeping organized, this is definitely the best tool out there...
The organization has improved a lot in e-mail commerce, and much of this is due to the simplification of sending emails that Streak offers. It has a large, simple and intuitive storage interface. We schedule mailings, we manage our clients' information, tracking shipments. It offers us the opportunity to establish automated templates quickly and easily. We can schedule mailings, we set reminders to respond pending or even set automatic responses.
For our team the possibility of use both on the web and on the mobile phone is of great advantage, however, the mobile application is not effective and truthful as it is the desktop experience. It has characteristics that do not flow so well, slowing down our process when working from mobile. Question that is not of great affectation since our main use is through the desktop, and we feel very satisfied with this experience.
We manage our time better and make progress in the sales process. We empower one of our main income bases such as GMAIL, scheduling our shipments already written and even automating responses and follow-up reminders to sales or campaigns. We manage the information of our clients in an advantageous way, since Streak groups our emails in boxes that allow a better visualization of the status of the contacts, we even add notes for a better organization.
Streak is the best CRM platform integrated with Gmail inbox, it works with all G suite applications. You can track emails and see when one was opened and not only this, you can also track business flow, business processes, sales, hiring and much more. It is easy to configure its interface, it is clean, light and organized, it allows you to get the best performance from it.
Our experience with this platform has been satisfactory and I have not had any problem or inconvenience, but some things could be improved, such as that emails will be added automatically and not manually, this would save a lot of time and have a stable work flow Furthermore, when you compare it with other platforms, you realize that it is not the best CRM of all.
We use streak in our company to manage our contacts and the offers found in the Gmail inbox in a simpler way and with functions that save us time and increase our productivity. The programming that this platform provides us to send emails increases our performance, in addition to controlling the opening rate of emails, our email management improved and is increasing. We have a greater reach of clients in addition to increases in profits from sales made. This platform is very complete.
seamless easy integration with gmail, ability to track important emails and know if the email has been opened.
they've recently put limits on the free tier on how many messages you can track per month. 200 is a decently high limit but now quite enough for my needs
More impactful follow up emails for setting appoints, the pipeline feature for tracking leads would be useful if was strictly doing sales.
It can organize my emails and projects and low me to manage my clients easier than gmail. Good for users who get a lot of emails, have a lot of clients, or have a lot of projects. It has a lot of other features I don't use as frequently such as team integration and multiple visualizations for all of your content. I don't use these much but as far as I can tell they work well and provide a lot of options for users with needs of all different kinds.
The interface is a little awkward and squeezed because of how gmail looks. The flow of the program is also a little awakened because navigating to different places in streak are located in different places in gmail (managing clients in in inbox while the overlay is on the right and viewing a clients box is at the top while viewing one of their emails). Gmail also limits how the emails managed by streak look in the inbox, they look they same as Gmail labels which can make it a little harder to point them out compared to regular labels.
Having their own desktop app (either a desktop program or web app) where they can pull emails from gmail but design their interface more intentionally and user friendly would be amazing. With a desktop app they could better control the interface and flow of the app.
The ability to use Streak seamlessly with the Gmail suite is invaluable for my company. Tracking email conversations, attaching them to different accounts, and allowing us to be in-the-know helps with company cohesion!
Streak has on more than one occasion gotten out of synch. All of the information for one box was perfectly lined with another box, and it took several days to get back on track. Customer service was very apologetic and helpful, but it did take several days to reset.
Aside from the asynchronicity, Streak occasionally gets disconnected from the server and doesn't save work. During large databasing projects, you can imagine how frustrating this is. I have, however, realized that Streak is a marvelous setup for productivity, and after training some new people on it, it is so user-friendly that the drawbacks are not big deals comparatively.
Works hand in hand with Gmail, functionality, and ability to have tracking. Also email snippets
Auto add contacts not perfect, app isn’t good. Better on desktop.
Keeping all CRM in one spot. Easier to track emails