Survicate Reviews & Product Details

This application is very ease of use and has well-developed user experience interface

There is nothing I can think of that that I would dislike at this time.

Great tool for all survey/data gathering needs.

helpful support, reports, targeting, how versatile it is, it allows me to collect feedback very fast, i

maybe some minor details; sometimes overwhelming with options; too many options and settings

Surveying my users

Great tool with all integrations I needed. Numerous examples and very responsive support help create custom made surveys. Well done!

sometimes too many options, apart from this nothing to dislike

Customer development, surveys among customers.

Great customer support, very user-friendly interface, fast feedback. Strongly recommend.

I'd prefer to have better control over design

I can collect feedback from website visitors really fast and in easy way.

quick and handy way to collect feedback from our customers, good integration with different service providers, very helpful support team

sometimes overwhelming with options but there is nothing particularly negative that I could share here

The main benefit is that I can collect feedback and data in a quick and handy manner, which ultimately saves me a lot of time and effort

easy integration, great performance and top support

There is nothing really to dislike. Survicate just have done the job. The export feature can be improved. For me it makes no sense to get an email first. Why can I don't download it directly?

We would like to learn more about our customers needs.

What I like most: It is easy to use and you can implement a survey within minutes, you have a great support 24/7

The library is great, but it missing some further descriptions to be really good. Informations like, why to use this questions and in which areas it should be implemented. I hope the library is still in progress and will be updated in the next weeks/month.

We want to solve a ton of general questions like, why do people use our service, how satisfied are they, did we meet their expactations ... We are just in the beginning of using survicate, but already answered some questions...

The rate of the response is great. A lot of feedback collected in really short time. I'm quite impressed with precise targeting system and how easy to install and good looking tool it is. It is also great that Survicate allows to send data to other apps thanks to integrations. And it works really well.

It was a little difficult to understand survey logic at first sight, but I found some articles about it. Also support team is very helpful and patient.

I find it great help for improving the website and purchase process. I also wanted to check if everything on the site is easy understandable for visitors. I found some issues and now the whole process of purchasing is easier and more friendly, and as Survicate shows everything goes more fluently.

First of all, I love the user experience of using Survicate. It's very easy to set up. Tons of features. I like that they don't lure you in with all the PRO features and then leave you hanging after the trial is up. It is still very functional on the free account. I love getting the insight on my website visitors. It is helping me to learn about my product offering, my price competitiveness, and has even helped me identify missed opportunities. I has also served as a good lead capture tool by offering a coupon. I also like that every time I have a question, they are very responsive and help me find what I'm looking for.

As with most exit intent tools, I find it very sensitive which can be good and bad. When browsing the site, I often use the back button and each time I get the pop-up. I'm not sure if each pop-up is included as an impression, but if so, this may skew the reporting a bit. Also, if you see the same popup every time you hit the back button, you start to ignore it which decreases the chances of them filling it out. So it's a catch 22. Survicate actually has many ways to configure the survey so maybe I just haven't found the right setting.

I'm learning about the customers opinion of my pricing. I'm also asking what products I'm missing to identify missed opportunities. Survicate actually helped me identify a problem with a product variation. The customer didn't see an option that should have been available and put that feedback in the survery. I was able to quickly fix that product listing.

Survicate collects first responses within minutes. Widgets are elegant and unobtrusive. Targeting system capabilities are impressive. I didn’t find it difficult to start using Survicate. What is also worth mentioning is that Survicate "plugs into" many other marketing application. This allowed me to transport data from one system to another.

At first it was difficult for me to understand logic / dashboard / launch section, but then I found knowledge base article on this topic / support team helped me.

The first and foremost reason why I have decided to engage with Survicate was to find out who is visiting my blog. Google Analytics has a quantitive approach and doesn't really tell me who is engaging with my content. With Survicate I can build robust surveys and call to actions to find out more about my viewers. This is really important if you want to get a better understanding of your audience.