Survicate background blur-sm
Survicate Logo
Survicate
4.6
(147)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Survicate Reviews & Product Details

Survicate Overview
What is Survicate?

Survicate is a versatile survey software designed to capture actionable feedback across multiple channels, enabling businesses to deeply understand customer preferences and experiences. With an intuitive interface, it allows for the creation of engaging surveys that can be seamlessly integrated into websites, emails, or mobile apps. Its powerful analytics tools help in deciphering data, making it easier for companies to make informed decisions and foster growth. Survicate stands out for its ability to facilitate meaningful conversations with users, helping brands to refine their strategies and enhance customer satisfaction.

Company Survicate
Year founded 2013
Company size 11-50 employees
Headquarters Warsaw, Mazowieckie, Poland
Social Media
Survicate Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Survicate Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
Training Documentation, Videos, Webinars
Languages English
Survicate Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
Survicate Media
Survicate video thumbnail
Survicate - Survicate Homepage
Survicate Screenshots
Survicate Homepage
Survicate Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 21, 2025
Survicate Logo
147 Survicate Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
May 19, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Survicate rocks"
What do you like best about Survicate?

Super easy out of the box functionality.

What do you dislike about Survicate?

Not being able to copy surveys across survey types

What problems is Survicate solving and how is that benefiting you?

We are using Survicate to gain insights into how our users use and perceive our product.

Small Business (50 or fewer emp.)
Apr 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excelent Choice"
What do you like best about Survicate?

Practicidad y facil customización facil de usar

What do you dislike about Survicate?

recursos limitados en el plan gratuito..

What problems is Survicate solving and how is that benefiting you?

ninguno

Mid Market (51-1000 emp.)
Mar 11, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Survicate makes it easy for us to collect insightful data"
What do you like best about Survicate?

Very clear UI that allows both basic and advanced users to create, customise and analyse surveys, and export this data into other applications for reporting.

What do you dislike about Survicate?

A few more UI embedded tools to customise survey appearance. Further customisation is available using CSS, but for those who cant use CSS it would be great to have more control over thing like pop up size/location etc.

What problems is Survicate solving and how is that benefiting you?

We're easily able to request feedback from our users, in a non-intrusive way. In this way, over 80% of our users are responding with useful feedback.

Small Business (50 or fewer emp.)
Mar 03, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Exemplary service and the perfect product for my needs!"
What do you like best about Survicate?

The best service team I have encountered in a very long time. Responsive, helpful, knowledgable and smart enough to share an external resource if they can't help.

What do you dislike about Survicate?

Honestly the only thing would be some additional flexibility with the survey questions

What problems is Survicate solving and how is that benefiting you?

Obtaining additional insight into our consumer. Trying to expand our reach and engage new consumers

Small Business (50 or fewer emp.)
Feb 09, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Survey & Feedback Tool"
What do you like best about Survicate?

Integration with Active Campaign and pre built templates

What do you dislike about Survicate?

Price a little high, specially for projects that are just starting out, however survicate does an amazing job

What problems is Survicate solving and how is that benefiting you?

Survicate help understand our clients better trough surveys and NPS

Small Business (50 or fewer emp.)
Feb 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great support and product"
What do you like best about Survicate?

The product is very easy to use, although we do get a lot of feature requests for Survicate. They ship things really fast. Their support is great, very friendly and human. I would totally recommend Survicate as it's a very positive experience with them.

What do you dislike about Survicate?

The product is not yet scalable, they should focus on how to help teams scale the use of it, as this means more analytics and the ability to share reports with stakeholders. I hope this will be fixed sooner than later, as otherwise it just minimizes the use case for the product.

What problems is Survicate solving and how is that benefiting you?

Running surveys via Survicate, it helps us to use product built-in surveys for our users, collect results and see the stats. However, I wish there would be more options within the product and it's integrations with third party tools.

Mid Market (51-1000 emp.)
Feb 07, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Survicate makes the customer review process seamless and easy"
What do you like best about Survicate?

I like that the platform shows visual representation of the customer survey data and the simplicity and easy-to-follow platform as a whole.

What do you dislike about Survicate?

I was not too fond of the fact that there were multiple entries from the same customer (seconds apart), which was a glitch on their end. However, the customer support staff quickly responded and fixed the bug/issue within the following day.

What problems is Survicate solving and how is that benefiting you?

My company and I are trying to see the gap between the customer's needs/wants and our ability to provide that. We are trying to address the struggling retail locations to see what our customers have experienced and what they would like to see changed/approved upon in the struggling zones. Survicate was able to help our company hone in on the issues by providing a quick and easy way to gather customer feedback with actionable next steps. Ever since we started using Survicate, we could accurately pull the NPS score weekly with ease. I highly recommend using this platform for your companies needs. They are very responsive, helpful, and keen on improving their platform with the changing needs of the overall business market.

Mid Market (51-1000 emp.)
Jan 28, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Highly recommend"
What do you like best about Survicate?

Variety of surveys with east web-platform integration

What do you dislike about Survicate?

Nothing so far - it's a good product with a good UX

What problems is Survicate solving and how is that benefiting you?

Surveys for web-platforms for a start-up

Small Business (50 or fewer emp.)
May 10, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple Survey Software with Flexible Delivery Options"
What do you like best about Survicate?

The simple cut + paste survey embedding into Calendly emails and Hubspot emails. Gamechanger in terms of survey participation due to better timing.

What do you dislike about Survicate?

It'd be great to have the link to view full survey results directly from Hubspot. Currently only have a few fields linked and then have to go into Survicate to search for the full response. Would also be nice to more easily see how respondents to one survey respond to another survey to piece together parts of the customer journey and develop leading indicators on experience.

What problems is Survicate solving and how is that benefiting you?

Built a voice of the customer program around survicate. Achieved better survey participation rate.

Mid Market (51-1000 emp.)
Apr 27, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A great survey service for using together with marketing automation tools"
What do you like best about Survicate?

I like that surveys made in Survicate can be embedded directly into emails.

What do you dislike about Survicate?

Sometimes there is a lack of some specific functions. But Survicate team tracks feature requests and notifies users about implementing required things (I was surprised, haven't seen that with other software).

What problems is Survicate solving and how is that benefiting you?

Running completely automated surveys from survey requests to delivery of ready reports to stakeholders.

Small Business (50 or fewer emp.)
Jan 14, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Product & Support"
What do you like best about Survicate?

Their product is constantly being updated with new features, and their support team is so quick and helpful

What do you dislike about Survicate?

There is nothing I dislike about this company or the service they provide

What problems is Survicate solving and how is that benefiting you?

We are able to add value to our customers' experience, by using Survicate to ask them what they need help with, and understanding why they bought our products.

Mid Market (51-1000 emp.)
Sep 02, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great tool to collect client's feedback"
What do you like best about Survicate?

Easy to use, mobile friendly, excellent support team, and reasonable price compared to other providers.

What do you dislike about Survicate?

I don't have anything bad to say about Survicate but it would be amazing if there is notification pop up as soon as I receive negative feedback so then follow-up action can be done immediately.

What problems is Survicate solving and how is that benefiting you?

I don't really experience major problem so far but whenever I have inquiries, the support team will be eager to help and respond.

Small Business (50 or fewer emp.)
May 28, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect tool for your mobile surveys"
What do you like best about Survicate?

It is a very intuitive and user-friendly tool. It can integrate easily with our Product.

What do you dislike about Survicate?

Until now I don't find anything to dislike.

What problems is Survicate solving and how is that benefiting you?

Easy SDK integration Friendly targeting

Enterprise (> 1000 emp.)
Sep 20, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Reasonably priced tool that provides big returns"
What do you like best about Survicate?

Reasonably priced, very customizable, good reporting

What do you dislike about Survicate?

Nothing so far! This tool is priced reasonably and provides a lot of good feedback

What problems is Survicate solving and how is that benefiting you?

Developing roadmap for digital improvements

Small Business (50 or fewer emp.)
Sep 13, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"great tool and great support"
What do you like best about Survicate?

Great tool with all integrations I needed. Numerous examples and very responsive support help create custom made surveys. Well done!

What do you dislike about Survicate?

sometimes too many options, apart from this nothing to dislike

What problems is Survicate solving and how is that benefiting you?

Customer development, surveys among customers.

Enterprise (> 1000 emp.)
Sep 13, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"easy to use, "
What do you like best about Survicate?

helpful support, reports, targeting, how versatile it is, it allows me to collect feedback very fast, i

What do you dislike about Survicate?

maybe some minor details; sometimes overwhelming with options; too many options and settings

What problems is Survicate solving and how is that benefiting you?

Surveying my users

Small Business (50 or fewer emp.)
Sep 12, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"best survey tool on the market"
What do you like best about Survicate?

quick and handy way to collect feedback from our customers, good integration with different service providers, very helpful support team

What do you dislike about Survicate?

sometimes overwhelming with options but there is nothing particularly negative that I could share here

What problems is Survicate solving and how is that benefiting you?

The main benefit is that I can collect feedback and data in a quick and handy manner, which ultimately saves me a lot of time and effort

Small Business (50 or fewer emp.)
Apr 06, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"They simply get the whole survey thing right"
What do you like best about Survicate?

This is the most versatile survey program for any business that I know of. When I first started using it I thought it couldn't get nay better but these guys just keep improving the features and the ease of use. Better yet their customer service is outstanding. In fact, sometimes I think they never sleep waiting to help their clients.

What do you dislike about Survicate?

Really haven't found anything I don't like about the program. I had an issue with the reporting but they corrected that right away and even added a little customization for me.

What problems is Survicate solving and how is that benefiting you?

As a marketer I have multiple programs and websites and I'm able to use their program with all of them. I even signed up as an affiliate to offer it to my clients.

Mid Market (51-1000 emp.)
Apr 05, 2016
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Quick and easy to use for collecting NPS data from clients browsing our website"
What do you like best about Survicate?

Survicate is an easy to use tool that allows us to collect NPS (Net Promotor Score) data on our website. This is done through a simple screen pop-up that asks the visitor to score from 3 emoticons - Sad (detractor), Neutral (Passive) and Smiley (Promotor). Customers can also leave comments if desired.

What do you dislike about Survicate?

We had a few issues with getting the settings right for our clients, to ensure the pop-up was engaging but not annoying. Daniel has helped us to amend the settings to accomplish this.

What problems is Survicate solving and how is that benefiting you?

We had a company wide goal to reach an NPS score of 50% in 2015 which we easily achieved and we have now set ourselves to reach an 80% NPS score during 2016.

Mid Market (51-1000 emp.)
May 29, 2015
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Survicate helps us generate leads"
What do you like best about Survicate?

This is a nice tool for collecting leads. Targeting allows to show surveys and leads only to users who are likely to be interested in purchasing. Most of leads forwarded to the sales team was of high quality and many resulted in closed sales. Without Survicate we would not have acquired those customers.

What do you dislike about Survicate?

customization of widgets took us a while.

What problems is Survicate solving and how is that benefiting you?

we generate leads for our sales team.

Visit website