Trainual Reviews: 4.7/5 — Highly Rated

I like that it is relatively easy to use and learn. The technical support is excellent and friendly.

How it prints out documents - fonts and margins are too small. Suggestions to put in people's names instead of titles in documents is incorrect in my opinion.

Having all important documentation in one place and having it organized is invaluable

I like how they keep adding new features such as integrated videos. It's also super easy to organize so that everyone in the organization knows where things are when they need them. I also like how I am able to restrict certain sections for "need to know" information.

From what I've seen what you put into it is what you get out. It would be interesting to see Trainual grow and provide more guiding content for young companies and start ups on how to organize everything.

Some problems we are solving with Trainual are documenting internal knowledge for everyone in the organization so that they are able to easily look things up. This has benefited us as instead of interrupting someone's workflow to ask a question they can go straight to Trainual and identify whatever they needed resulting in better productivity.

Organization for sure! I work remotely with a lot of people you never meet. It's' hard to know who has what or who is in charge of specific tasks. With everything organized online along with pictures and bios of your co-workers, it makes a large and spread-out workforce a lot smaller.

The colors and design are a bit bland. After watching several training videos during my first couple of days after being hired, the lack of color, in my opinion, makes me less engaged.

It helps to organize the products the company offers by keeping a detailed description of each item. Even months after my hire date, I can go back and double-check things I may have grazed over the first time through. My teammates and I are never confused over what something is or what it is used for.

The ease of use, even someone without a ton of learning & development experience can develop trainings

The UX is a little basic for users, trainers have to be conscience to make training material interactive and interesting to make up for the interface

Anyone can develop training, we use it for all departments, from new hire to ongoing trainings.

I liked the simplicity of it all, best of all.

The downsides of using Trainual are none.

Problems are being solved with Trainual by having answers to questions readily available.

I liked how all people from the company can contribute to building the procedures. Also, I like the way I can have everything organized in carpets and topics from personal interest

The only that I was afraid of was that I haven't received the emails of the changes made in different procedures, I only received the notification on the platform.

Organization of our procedures. We had all of this info in a different platform and was a completely disaster, this Is a better way to keep update all company about our processes

The design and how easy it is to navigate. I like how you can set up access level to people in your organization.

Nothing at the moment. Maybe after more time using it I will provide feedback.

We are completing our training program. The feedback from our employees is positive having them use this platform as part of their tranining.

AWESOME Client Experience: Great training / onboarding. Phenomenal customer service & follow up. Rich resources & training available to maximize the tools in the system.

Nothing to do with Trainual. I just acknowledge that it takes commitment (time & effort) to load in the assets to support the team/business.

Leveraging my time as Team Leader / Business Owner. Giving team members tools & resources to better execute their key functions. Recruiting tool to attract Top Talent.

Trainual is extremely practical, fast to implement and quickly updated as changes in procedures occur. Our company is going through a consulting process in a year of rapid growth, with several hires, and tool made a lot of difference

So far, working with about 40 people on the team, I haven't been able to identify any problems or lack of functionality that is relevant to mention about the tool.

The advantages are numerous, but among them I can highlight: clarity in the definition and review of the operational procedure and in technical and behavioral training, monitoring the evolution of new and old employees in the knowledge of the company's culture, centralization of guides and tutorials from all departments of company and the possibility of delegating sectors to different employees who are responsible for keeping their procedures up to date.

Easy to document and adjust procedures. Available online. Assigning training to roles is a great way for team members to advance their positions.

Not much. The platform is meeting our needs at the moment.

We are systemizing the way we operate. The platform is a great way to have a central reference for staff. We are setting standards within our company.

I love the ease of use of Trainual. Additionally I love the community they've built around the product to help us get better as a company as well. I couldn't ask for more.

so far, nothing. I really have no complaints at all

Onboarding, training, and intergrating new agents and employees to our company.

I like how we can elaborate on a topic using photos, videos, or even gifs.

It's a bit laggy sometimes, but it's tolerable.

It can be a tool for essential details of a discussion.

It's great to have one place to store all of your information. Previously we were using a Word document for a manual which at that time was 60 pages long for one department within our company. It was daunting and difficult to find what you were looking for. I like that Trainual is broken into different areas.

Sometimes it's hard to figure out formatting.

So nice to store information for every aspect of our company in one software program. It's easy to have a section for each department. Makes it easy to organize info.

easy to use and monitor progress! also easy to add new trainual topics

I don't see many downsides to using trainual. I find it pretty easy to use and is a great resource for training purposes.

Our team is learning more from each other by creating new training topics in trainual

I like that Trainual can be accessed from any device online or by using their app. It is effortless to add/remove/modify users and assign them specific trainings. I also really like that they have built in templates to help you set up policies, procedures, trainings, etc. Overall, it is user-friendly and makes our training processes easy, fast, and smooth!

The only thing I "dislike" it that you can't assign a user just a topic or slide... you can only assign the entire subject.

We save time not having to go through repetitive information for the sake of training new staff and can automate our procedures, as well as easily update them when needed.

My favorite tool in Trainual is the super convenient and easy-to-use embedding tool for videos and pictures. Incorporating visual keys in training is super vital as it grabs attention, makes points more easily visualized and gives a professional look that will help our company prosper. Many of the trainings we do involves learning physical movements and scenarios, and making those videos easy to incorporate has been a HUGE part of our top tier training.

Trainual doesn't have many things I dislike, but I would like for them to add a comments, suggestions and corrections ability that other workers could use to critique other workers' projects. That way I don't always have to use Trainual as my final draft location. I could start, edit and finish a drafted project in Trainual, making it easier to organize all projects we perform and create.

Our biggest issue before training was not only making an easy-to-follow training course but also keeping track of the training we do. Having employees required to complete certain training sections and being able to log that has been crucial to improving our training. The best benefit we've reaped is organization, organization, organization. We can keep track of everything to a tee which makes logging our training hours and submitting them a breeze.

Trainual has several seamless features that are easy to learn and exceptionally efficient in managing a business. It is a great platform and tool for organizing your company in a well-mannered and communicative platform that allows your employees to experiment with all of its features. Trainual makes the onboarding experience in any field seem personal, directive, and easily understandable. I don't know any other platform that creates custom training experiences as Trainual does.

There are very few things missing from this product. I could not think of anything at the moment.

Problems I am solving with Trainual have to do with understanding the admin side of Trainual and how it is done efficiently, as well as what dashboard the agents can access and what they can view with the access I give them.

Learning processes and how each individual subject is broken down into sequence sections for each department and along with videos and tests also editing it is fun

Nothing really maybe add more tools to edit the trainual when adding sections to a department or area that needs to be updated due to the process we implemented

Well solving problems that have been occurring or an issue that is new but it also Reviewing helps on staying on track and not mess up in any department with a smooth flow

Trainual makes it really easy to list out steps and make sure that all things are done when completing a task. It is also a great tool to onboard and teach new employees how things are done.

Honestly, there aren't a lot of downsides to using Trainual. Figuring out how to create subjects can be a little tricky at first, but once you get the hang of it you realize how easy it is.

Trainual solves our problem of missing steps when doing repetitive tasks, such as registering clients for our events. We've become much smoother and more effective using Trainual.

The best part that I like is that it's easier to access heaps of our training videos. You can organize it accordingly, and it's amazing.

I have nothing to dislike so far! But I really hope soon we'll have more options to put designs.

When I have something missed from our training, I can easily access videos and can watch it multiple times without asking questions from my manager.

I like that Trainual has organization built into the product (Company, Policies, Processes... Subjects, Topics, Steps). It makes it easy to create and organize content for our users. I also like that it is fun and promotes good training/learning by including emojis, embedded video features, and gifs.

I don't love the photo editing features within Trainual. I understand why they are there - I just prefer to edit any images I'm using outside of Trainual and then include them in training after I've already edited them. Trainual is not meant to be a photo editor, so I don't think they need complex photo editing features.

I am able to assign tasks and training to new employees and monitor their completion using Trainual. I've created new hire checklists (where they mark each "step" as complete when they complete a task), as well as in-depth training within my field and how-to guides. It is helping me keep company documentation for processes and orientation clean, organized, and fun.

Ease of use. Trainual is very easy to learn to use and use on a day-to-day basis, including creating content and capturing reporting for completion. It's much easier and more engaging than other LMS that I've used in the past.

I'm not a big fan of the organization of Trainual. It seems to be overly complicated. Also, I don't particularly appreciate that I can't import a training or other content that has already been created in PowerPoint and adjust formatting as needed.

Currently, we have resolved issues with ensuring HIPAA training completion. We are looking to expand Trainual to cover the onboarding training and acknowledgements.

One of the features that I love best about Trainual is the integration with Loomly that allows video teaching and asynchronous learning with ease. I also really love the support!

Dislikes? I do not have any areas of the software application that I dislike. It has been easy to learn to use.

I am able to create an organized repository of information that is archived for the benefit of my team. No more teaching, and re-teaching of the same old subjects.

This platform is easy to use - from the initial steps of creating content to the daily access for commonly used documents and onboarding new team members.

I haven't come across any issues that were not immediately resolved by a Trainual expert.

The onboarding process for new hires is much more fluid. The organization of commonly used documents like scripts and checklists make them easily accessible to my team

I love how it's so easy to manage and input information.

I don't particularly appreciate how I can't add excel or word documents.

I haven't had any problems with trainual.

I've really enjoyed all the capabilities trainual has offered, and it has really helped our company grow!

Honestly, I can't think of one thing I've noticed that I don't like. (This is from the front end, I haven't uploaded anything from the backend)

Trainual has allowed us to upload all of our training documents and even helped us organize our looms and SOP's! Just for the organization factor alone I think it's worth it!

The tools are intuitive, and the tutorials are genuinely complete without being verbose.

In several months using Trainual, I haven't seen any downsides yet.

We use Trainual to create training modules for employees, with the goal of clarifying communications and saving time.

I love the way Trainual is easy to edit. When I log in, I simply switch to admin mode and can update or add any information with ease. In addition, I can share these changes with all users with the click of a button.

I wish that Trainual had a better dashboard (maybe tiles?) to organize content and to see all the content on one page with thumbnails.

When an employee asks a question, I simply send a Trainual link instead of taking the time to answer the same question over and over again. Such a timesaver!

The most helpful in Trainual would be the one you are able to input sub-topics within a certain headline. This one is partnered with Loom especially when you need to do a video recording about the tutorial.

One thing I dislike would be not being able to attach other video or audio recordings via another communication platform since Loom only has a limit of 5 to 10 minutes.

One problem would be saving the paper in making our handbook. Trainual has allowed doing the creation of handbooks for policies and workflows much easier and also much more organized.

I like the quizzing function. Being able to test others and be tested helps retain the information.

I think the navigation controls could be better - ex. finding different tabs but that may just be the way that my company has set up their account.

We are getting widespread company knowledge across to all of our employees, being that we all work from home in the US, Canada, Australia, South Africa etc.