Wistia Reviews & Product Details

The quality of the product, the integration into our CMS and the available analytics are all top notch. While we rarely have issues, anytime I've reached out to customer support I've gotten quick and helpful feedback.

My only complaint is that there are definitely less expensive options, however the product has been worth the spend.

Wistia has been great from the start! From getting help migrating all our content from our old service, to getting our folders and channels set up and having an easy to use implementation into our CMS, we've really benefited from switching to Wistia. While not the cheapest option out there, it's more than paid for itself with the quality of the product and support. It was a great move for us

Ease of use, layout, plus is is fairly intuative

The editing part of videos can be a little buggy

N/a

Wistia's interface is what I like most about it. I am also love how easy it is to replace a video while maintaining existing stats. It is really easy to track analytics and see what type of videos perform best. Wistia is feauture-rich allowing us to add turnstiles and calls to action. I use Wistia nearly every day, and it works really well with the goals of my organization.

I don't know what I'd change about Wistia.

Wistia allows for easy data gathering about video performance, and it is an extremely user-friendly video host.

Video is easy to upload. The main features we use include: selecting a thumbnail, determining what the playback video options are, removing comments, embedding it into the website and branding the video with our colors and look. They've recently added AI that allows for auto-transcripts and captions.

The price of Wistia has substantially increased which may be a barrier to entry for some.

The web service we use doesn't have a native video upload that works for us, so we use Wistia for embedding videos onto our external website and hosting videos in our LMS. We've also used it to record live video conversations as a split screen.

I manage all of the content for a SAAS help center, which includes live webinars and 75+ short instructional videos that are pretty regularly updated. Wistia makes it so easy to manage that video content with the project folders, easy to use tools to enhance the videos with chapters and in-video action buttons, options to replace media with new versions and archive old content without losing it completely. I also love the automated transcript and captioning tools, which help me make the video content more accessible. Could not do my job nearly this well without Wistia!

My only complaint is that for their live webinar hosting tools, each webinar has its own registration link. We used to use a different program that allowed us to have one persistent registration link for our ongoing weekly live webinar where clients could select their desired upcoming date and we didn't have to have separate links for each session. Wistia's live hosting tools are still a pretty new feature though, so hopefully this is an option they'll consider adding in the future. All of the other live webinar tools, especially the embedded chat and Q&A tools are vastly superior to our previous provider, though.

It helps me manage my help center's video content and offers great tools for me to ensure the content is professional looking and capable of being embedded directly in my help center. Makes my job easier!

What I like most about Wistia is how it allows me to keep my videos up-to-date in terms of ADA requirements. The fact that I can upload transcripts, audio descriptions, and captions to my clients' videos makes it #1 in my book. I also love how I can customize channels and projects based on client needs and brand guides.

There are obviously limits to how many channels you can have under certain plans and it can get costly.

The ability to embed my videos with ADA files is the biggest reason I use Wistia. My clients want their videos to be ADA compliant and Wistia has given me the full service ability to achieve that.

Wistia consistently enhances its platform with innovative tools and trainings to ensuring a secure and easy to use hosting platform for our extensive video content. Their communication on new products is also great.

There is not much to dislike about the Wistia platform. There have been some bugs in the new editing service. Those have quickly been resolved.

Wistia allows me to add many users to to the account so they have access to our extensive library of videos. Having access to all videos allows a ton of efficiency.

Wistia is a powerful and easy to use product! They also are always innovating and creating new features. They recently released a Live video feature, which looks way better than what's currently out there. Wistia also creates an insane amount of quality content to help video marketers do their job better. If you're not following them on social media, you should.

I really can't think of anything I dislike about the Wistia product or company. The only thing I could think of that might be useful is if I could do more with my account when logged in on a mobile browser.

Videos on social media can only get you so far. You need to host videos on a platform like Wistia in order to capture leads, gain insights from analytics, and provide the best way for people to watch your content.

I use the platform so much and it's so simple and intuitive it's second nature by now. Uploading, editing (a nice recent addition), and sharing internally with colleagues is super simple even for non-video pros. The embeds work flawlessly on any site I've ever tried them on and being able to adjust the player controls and branding to suit our company really helps professionalise our product demo videos. They also put out a ton of useful (and fun) educational content for doing business video better, which has been immensely helpful as a marketer with no formal background in video.

No real downsides at all in my view. If they were to integrate automatic voicover translation to help with localisation would be cool, but it's not a massive need for us right now.

Wistia lets us host and display our videos of all types in a branded player that loads fast and helps our videos look professional and on--brand.

Ease of use. Allows teams to easily share videos internally for review.

Moving and copying content around could be a little smoother.

Compliance and SME review. Video hosting on our website.

Video enhancement features, uploading assets and hyperlinking into our emails

we dont have dedicated support so would like to have one account manager

Video hosting

The UI is very user-friendly and the staff at Wistia has been very friendly :)

Nothing. Everything works exactly as it should.

A streamlined video host. Having everything in one place makes it a lot easier for us to organize.

easy to upload and to share the videos within the team

searching is not always intuitive in wistia

creating educational videos

Wisita is simple to use, highly customizable and lightning fast. The analytics capabilities within the tool are really well built as well. I have used a couple cometitors in the past that weren't nearly as steamlined and easy to use as Wistia.

There isn't anything I dislike about Wistia. I have been using it for over 6 years across a couple different companies. I see no reason to use a different video hosting tool.

We host all of our website and email videos within video. We needed a tool that was easy to use, customizable and fast.

I love how easy is it to upload a video to Wistia and then share it anywhere I need to. I can then gather data on who has watched my videos and for how long. They even have a great service for captioning my videos so that our Deaf and Hard of Hearing members can also watch our videos.

I haven't run into anything negative with Wistia! It meets all the needs we had for a video hosting service.

Wistia gives us a place to host our videos that isn't necessarily public. It also makes it easier to track if our sales prospects are actually watching the info videos we send out.

I like how easy it is to upload webinars, replays, or any other video that we have into the platform easily. I also like how we can add transcripts, captions, and thumbnails and those can automatically update anywhere that the video has been embedded. We've been using Wistia for many years now and it has made it so easy to have one place with all of our videos and easily embed them on our website.

We were originally on grandfathered pricing so now that the pricing is going up, it does feel like a significant jump for us. It no longer seems to be the cheapest on the market like it was when we started. But we have had no other complaints so we've stuck with it.

Wistia is allowing us to put our videos on our website and have it actually use our branding. We can adjust the player color per video or across many videos easily. We can add captions or transcripts quickly and the back end has made it really easy for us to find videos that we're looking for.

Wistia is very user-friendly and easy to use and manage, especially for our Sales people. We also like the ability to generate automated captions as srt files and transcripts. Love how easy it is to embed links and to update them via the 'Replace Media' functionality when they need to be updated, without having to do it manually. Haven't had the need to use CHannels yet, but I like that feature as well for doing a series of episodes.

Would like the option to get the automated caption files as .vtt file format in addition to .srt files. Would like more options to create and organize sections on a project page. Would like the ability to create custom branded client pages within our Wistia account. Would like better, more robust search functionality.

Video reviews and approvals, sometimes delivery to clients via download, but especially as a Sales & Marketing tool to send out links to demo videos, embed in PowerPoint pitches, etc. We also embed in client branded webpages that we create outside of Wistia.

It is a great tool to store and organize video content for our businesses. From sales materials to learning resources its our go-to service for video hosting.

The older version took a substantial amount of time to encode videos. The latest version works much better.

It solves video hosting and streaming for our business.

Customizability for colors, thumbnails and HTML/descriptions. I also like how easy they are to share, embed and you don't get inundated with similar video suggestions.

It'd be nice to have users easily search for or find your videos on Wistia, similar to YouTube.

Custom features, able to upload/replace video in place are the best features that stand out from other platforms.

Wistia is found the perfect balance for a video hosting platform: it is simple to use for staff and viewers, while having the exact set of analytics we need to make our videos more effective. They resisted overcomplicating their offering, keeping it tight, practical, and wildly useful. Integrations with other systems like Hubspot are massively time-saving. We now use it for everything; lead capture for marketing videos, chaptered long-form webinars, internal documentation - the works. This is my favorite platform in our marketing stack.

Nothing. The platform hits all our needs.

We get deep insight into our customer journey; what content our prospect engage with in a macro sense (which videos they are engaging with) and in a micro-sense (which portions of a video are they rewinding or skipping.) It helps us to focus on what matters most.