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Zoho Cliq Business Instant Messaging Software logo
Zoho Cliq
Streamlined Team Communication Hub
4.4

( 219 )

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Zoho Cliq Reviews: 4.4/5 — Solid Choice

Zoho Cliq Overview
What is Zoho Cliq?

Zoho Cliq is a team communication and collaboration tool that allows you to chat, share files, and track tasks in real time. Its integration with other Zoho applications and its AI-powered search feature give it a significant advantage over the competition. Other great features include audio and video conferencing, a mobile app, and customizable workflows for streamlining team processes.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
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What Zoho Cliq is best for?
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Zoho Cliq Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone, On-Premise Linux
Training Documentation
Languages English
Zoho Cliq Features
Admin Controls
API Access
Audit Logs
Bots and Automation
Calendar Integration
Contact Management
Customizable Notifications
Data Export
Desktop Access
Emoji Support
End-to-End Encryption
File Sharing
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Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 12, 2026
Zoho Cliq Business Instant Messaging Software logo
219 Zoho Cliq Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Aug 30, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Zoho Review"
What do you like best about Zoho Cliq?

It helps to manage projects and team along with a lot of more benefits

What do you dislike about Zoho Cliq?

It is so feature-rich that I get confused while using it. In the beginning I literally had to struggle to find what is where.

What problems is Zoho Cliq solving and how is that benefiting you?

It was helping to update my task so that every one can be on the same page.

Small Business (50 or fewer emp.)
Aug 28, 2023
 Source
Overall Rating:
4.0
Subashini s. avatar
Subashini S.
Account Executive
Share
"Advanced level of user friendly software"
What do you like best about Zoho Cliq?

It is providing great support for communication process of hybrid work. It helps to deliver the work efficiently. In addition to that, thebest part o is followings: 1. Meeting recording 2.Documents sharing 3. Calendar reminders

What do you dislike about Zoho Cliq?

Not figured any missing functionality yet.

What problems is Zoho Cliq solving and how is that benefiting you?

The parts are meeting recording and calendar reminder. Those features are helps to enhance the efficiency of communication.

Small Business (50 or fewer emp.)
May 28, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Efficient"
What do you like best about Zoho Cliq?

Very easy to use. Very efficient Very fast User friendly

What do you dislike about Zoho Cliq?

Haven't encountered any. I do hope I don't encounter any problem because I love it

What problems is Zoho Cliq solving and how is that benefiting you?

Helps easy and fast communication across. Flow of communication is very fast and convenient

Mid Market (51-1000 emp.)
May 28, 2023
 Source
Overall Rating:
4.0
RS
Rachit S.
Founder
Share
"Fun & easy to use - team communication"
What do you like best about Zoho Cliq?

-Supports Multiple conversation panels. -Extremely fast as compared to other major players. -Lightweight with clean cut UI (they have kept it simple) -Inexpensive -Fork: Branch based & thread based conversations are supported. -3 Column design to serve personal & organisational needs.

What do you dislike about Zoho Cliq?

Need delete message feature. Giphy is no longer supported. Need custom status settings like slack (currently there are 5 default user status that you can select). No customisation of UI is possible.

What problems is Zoho Cliq solving and how is that benefiting you?

We also tried slack but it was way too expensive for our business needs. Zoho cliq is affordable and serves all business communication purposes effectively. Plus it's a fun app!

Small Business (50 or fewer emp.)
Apr 14, 2023
 Source
Overall Rating:
4.0
Raj S. avatar
Raj S.
Product Manager
Share
"Must have tool for internal communications"
What do you like best about Zoho Cliq?

One stop platform for all. One in one chat, group discussions, notes keeping, reminders, files sharing, video call, conference calls and voice calls. Easy to use as simple as Whatsapp.

What do you dislike about Zoho Cliq?

Sometimes it runs very slow and notifications stop working.

What problems is Zoho Cliq solving and how is that benefiting you?

Helps to onboard new team members eaaily. Makes cross teams collaboration possible. Can be integrated with other CRMs and IT tools easily. It also has a mobile app, so no one will miss any important message.

Small Business (50 or fewer emp.)
Apr 03, 2023
 Source
Overall Rating:
4.0
IB
Islam B.
Founder
Share
"all in one integrated already to your crm"
What do you like best about Zoho Cliq?

its connected into the rest of the zoho products . all erp network

What do you dislike about Zoho Cliq?

ui is a little old and can be done better

What problems is Zoho Cliq solving and how is that benefiting you?

team comunication 1 to 1 and teams chats

Small Business (50 or fewer emp.)
Feb 15, 2023
 Source
Overall Rating:
4.0
Kalpana A. avatar
Kalpana A.
Co Founder
Share
"Amazing Collaboration & Communication tool"
What do you like best about Zoho Cliq?

Being able to have screen sharing sessions with my team along with the voice call, in my opinion, is the best feature of Cliq

What do you dislike about Zoho Cliq?

The UI can be improved to make it more clutter-free

What problems is Zoho Cliq solving and how is that benefiting you?

We are using Zoho One platform, and Cliq is a part of the suite. The chat widget is embedded in all of the Zoho products so even if I am using CRM or projects - I can still quickly access the chat without navigating to another window.

Small Business (50 or fewer emp.)
Feb 14, 2023
 Source
Overall Rating:
4.0
Elanchezhiyan R. avatar
Elanchezhiyan R.
Founder And Ceo
Share
"Seamless office communication"
What do you like best about Zoho Cliq?

Zoho Cliq has basically replaced email and slack for us. The user interface is good and the software is fast as well. Feels really easy to communicate through Cliq.

What do you dislike about Zoho Cliq?

Other people's status are shown incorrectly, which is a minor issue we used to face. It is integrated with all other Zoho products, which is very useful for us.

What problems is Zoho Cliq solving and how is that benefiting you?

Business Communication is now smooth and we don't use email or whatsapp anymore. The product is very much suitable for a company like ours. Looking forward to more enhanced features that will help us communicate more efficiently.

Small Business (50 or fewer emp.)
Jan 25, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good SMS surrogate"
What do you like best about Zoho Cliq?

Works like an internal business SMS system

What do you dislike about Zoho Cliq?

Doesn't have enough notification options

What problems is Zoho Cliq solving and how is that benefiting you?

Now, not every internal communications has to clog up our email system

Small Business (50 or fewer emp.)
Oct 30, 2022
 Source
Overall Rating:
4.0
Chennie B. avatar
Chennie B.
Admin Assistant
Share
"One Cliq Away"
What do you like best about Zoho Cliq?

With Cliq, collaboration with your workmates is easier and if ever they are on a call, it lets you know since there's an icon of the phone beside the user's profile. It also has a record button during calls where you can save it and you can use it for future reference. Team contacts are integrated with Cliq. You can also edit your sent messages.

What do you dislike about Zoho Cliq?

It seems laggy whenever I do a screen share. Limited character count.

What problems is Zoho Cliq solving and how is that benefiting you?

Real-time communication.

Mid Market (51-1000 emp.)
Oct 26, 2022
 Source
Overall Rating:
4.0
AK
Ankit K.
Marketing Manager
Share
"Some improvements can make this the best corporate messenger!"
What do you like best about Zoho Cliq?

Zoho cliq is very simple to use and, for that matter, manage in terms of IT. It's one of the more affordable options out there and is feature rich. It has just about everything you need with a corporate messenger.

What do you dislike about Zoho Cliq?

Zoho Cliq is, in itself, wholesome and is feature rich. There are not many thing missing but one thing that can improve is the video calling and conferencing feature. It can perhaps be more reliable and lag free. Second, it would be great if Outlook integration features can be added to schedule and maintain a calendar.

What problems is Zoho Cliq solving and how is that benefiting you?

Yes, absolutely. We switched to Zoho Cliq from Slack as Slack doubled its fee on license renewal. After much deliberation, we switched to Zoho cliq seamlessly with all the chat history and channels imported from the former without many issues.

Small Business (50 or fewer emp.)
Oct 04, 2022
 Source
Overall Rating:
4.0
Bhoomika T. avatar
Bhoomika T.
Qa Engineer
Share
"One place to communicate in effective way"
What do you like best about Zoho Cliq?

We can share documents, create groups and able to find a notification for every integrated application like the user has integrated zoho projects, slack or google drive. Then you will be notified of each update

What do you dislike about Zoho Cliq?

Users are able to create a group, but all users in the group get equal rights, so anybody can add/remove another member from group.

What problems is Zoho Cliq solving and how is that benefiting you?

Application integration like Zoho projects and real-time notification help to find the latest updates so that we won't miss anything. Also, it provides wiki space concept so we can centralize the information with the team, and everybody is on the same page and make discussion easy

Enterprise (> 1000 emp.)
Aug 05, 2022
 Source
Overall Rating:
4.0
KA
Kamran A.
Senior Project Manager
Share
"A supportive instrument with astonishing elements!"
What do you like best about Zoho Cliq?

The best test I thought back in 2020 was during the starting periods of COVID, as a Senior Project Manager I needed to lead a meeting on the web strangely and correspondence. After a lot of investigation and meeting with higher experts in our association, we ended up at Zoho. Assessing, support and the comfort of the Zoho programming help us with utilizing the limit of the meeting even in those troublesome stretches and even acknowledge we are at this point using that item even though we are working from the work environment right now since we found using those contraptions helping us with conveying the better results as it is reducing the bundle of manual work in following and correspondences.

What do you dislike about Zoho Cliq?

I for the most part disdain the organization plan of Zoho Cliq, in any case, that would be a close-to-home and individual tendency. I have seen numerous people love this discussion view where they can open various grids for various visits and carry-on simultaneous conversations. Something else I could manage without Cliq is that you should be fundamental for one meeting, while in slack you can be fundamental for different workspaces. This for the most part limits experts as they can't join different associations' Cliq accounts yet for associations, this is never an issue.

What problems is Zoho Cliq solving and how is that benefiting you?

Esteeming, support and the convenience of the Zoho programming help us with utilizing the capacity of the meeting even in those troublesome stretches and even acknowledge we are at this point using that item although we are working from the working environment right now since we found using those gadgets helping us with conveying the better results as it is decreasing the piece of manual work in following and correspondences. Our assistance bunch values the Zoho workspace especially as it is proficient, in advance we used to manage direct messages and the best thing we missed around there is the loss of authentic following and we missed a bundle of answers which exploded against our assistance. Various affiliations ought to use it on account of its modernized UI and basic meeting-specific devices. It will assist coordinate various gadgets. I astoundingly favor everyone to give Zoho Cliq one endeavor. Cliq is superior to other programming that is available while keeping watch.

Mid Market (51-1000 emp.)
Jun 24, 2022
 Source
Overall Rating:
4.0
JD
Joydeep D.
Regional Key Account Manager
Share
"The versatile app for all CRM needs"
What do you like best about Zoho Cliq?

You can communicate with anybody within the organization Easy and simple to use App support is available

What do you dislike about Zoho Cliq?

The email section is not at all satisfactory. Doesn't sends notification the receiver instantly

What problems is Zoho Cliq solving and how is that benefiting you?

Team co-ordination along with supporting team members. Sharing confidential information.

Mid Market (51-1000 emp.)
Apr 20, 2022
 Source
Overall Rating:
4.0
NM
Naqvi M.
Assistant Manager
Share
"It is a good tool to communicate internally with the team"
What do you like best about Zoho Cliq?

Instant chat options to send messages and attachments.

What do you dislike about Zoho Cliq?

Not being able to do a video conference with users.

What problems is Zoho Cliq solving and how is that benefiting you?

Internal communication with employees is much easier now. Allows to record everyone's attendance with the check in and check out options.

Enterprise (> 1000 emp.)
Feb 27, 2022
 Source
Overall Rating:
4.0
KAMLESH K. avatar
Kamlesh K.
Data Mining
Share
"Zoho Cliq Reviews"
What do you like best about Zoho Cliq?

Chatting with team members inside the organization and easy integration toI third party

What do you dislike about Zoho Cliq?

Confusing between the channels and group not a good ui, Difficulty to choose any action

What problems is Zoho Cliq solving and how is that benefiting you?

Chat with teams

Small Business (50 or fewer emp.)
Jan 11, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great product with an intuitive user interface and great cross platform functionality."
What do you like best about Zoho Cliq?

Quick and easy integration and great cross-platform functionality. It has been a great help to be able to continue conversations seamlessly when moving from desktop to mobile devices in or out of the office.

What do you dislike about Zoho Cliq?

Have not found anything that I or anyone on the team has had any issues with.

What problems is Zoho Cliq solving and how is that benefiting you?

With a mix of work from home and in-office needs, Cliq has proven to be a big help in keeping communication running smoothly for everyone in the office no matter where they are.

Small Business (50 or fewer emp.)
Jan 04, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Review on zoho cliq"
What do you like best about Zoho Cliq?

Zoho cliq is one of the best CRM I've used. It's user friendly and easy to access. It gives easy access to all Zoho applications in a single dashboard.

What do you dislike about Zoho Cliq?

No doubt it's one of best CRM but it's bit expensive. At times there is a lag in the response

What problems is Zoho Cliq solving and how is that benefiting you?

Connects me with my team In real-time. Helps to keep track of all apps and employees in one click. Kudos to the creator

Mid Market (51-1000 emp.)
Nov 16, 2021
 Source
Overall Rating:
4.0
Ankush B. avatar
Ankush B.
Manager | Business Finance
Share
"Zoho Cliq: Great Messaging App"
What do you like best about Zoho Cliq?

Zoho Cliq is a brilliant messaging app and part of the Zoho universe. Our team is using Zoho Cliq for instant messaging and day-to-day file sharing. Also, users can create groups and channels to improve efficiency.

What do you dislike about Zoho Cliq?

Zoho Cliq is a feature-loaded tool but doesn't allow users to delete sent messages. Also, some trending features are missing, like GIPHY. Need improvement at the message thread side as it is challenging to identify the message threads.

What problems is Zoho Cliq solving and how is that benefiting you?

Significant benefits and problem solving via Zoho Zliq are: - Instant Messaging - Audio/Video conferencing - Creating Groups - Creating Channels - Sharing files - Pinning Contacts - Organising important contacts

Small Business (50 or fewer emp.)
Oct 26, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Excellent chat tool"
What do you like best about Zoho Cliq?

I like how the conversations are organized and searchable. Far better than other messaging apps. It allows collaboration to be more open and transparent.

What do you dislike about Zoho Cliq?

none so far, just keep the features and add good ones as well

What problems is Zoho Cliq solving and how is that benefiting you?

checking and sharing ideas on the team has never been so easy!

Mid Market (51-1000 emp.)
Oct 20, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Review for Zoho Cliq"
What do you like best about Zoho Cliq?

it is very easy to use and best features

What do you dislike about Zoho Cliq?

support team of zoho takes more time to resolve the challanges.

What problems is Zoho Cliq solving and how is that benefiting you?

inter-domain accessible communication with file share and calling helps reducing efforts and time and boost productivity while avoiding open web platforms.

Small Business (50 or fewer emp.)
Oct 05, 2021
 Source
Overall Rating:
4.0
Raj V. avatar
Raj V.
Dev Ops Engineer
Share
"Many features and decent price"
What do you like best about Zoho Cliq?

Easy integration within our software helps us to connect with customers easily. It Offers most of the features at a reasonable price in this category. Good documentation is available about the product.

What do you dislike about Zoho Cliq?

Can use more automation features like other applicaitons

What problems is Zoho Cliq solving and how is that benefiting you?

Easy to communicate with the client, client reports issues within my application. They need not use a third-party tool or a separate software or a website to do the same.

Mid Market (51-1000 emp.)
Jun 12, 2021
 Source
Overall Rating:
4.0
MF
Mehmet F.
Team Leader
Share
"A very successful company chat program."
What do you like best about Zoho Cliq?

It makes communication within the company very easy. It does not require a separate chat environment. Job interviews are pretty easy.

What do you dislike about Zoho Cliq?

There is no feature that I do not like. Quite successful.

What problems is Zoho Cliq solving and how is that benefiting you?

It has made communication within the office much easier. We use this program all the time now.

Small Business (50 or fewer emp.)
Nov 04, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Drop in replacement for Slack, and probably better than slack in many ways"
What do you like best about Zoho Cliq?

The interface is simple but powerful. It is very easy to create groups and chat in general is a replacement for email within a company for many many situations. Cliq will integrate with other apps in the Zoho system, but also has an API, web hooks, and bots that make it easy to create your own integrations and automation. Compared with Slack, I think that Cliq has superiority in its simplicity. I feel like messages and conversations can get lost in Slack, whereas in Cliq you can more easily see what's new.

What do you dislike about Zoho Cliq?

There's nothing to dislike here. I am using Cliq as part of Zoho One, so it's included in the total package at no cost. There are probably fewer ready-made integrations when compared to slack, but it is very easy to use either Zapier or Zoho Flow to create your own integrations.

What problems is Zoho Cliq solving and how is that benefiting you?

1. Central spot for notifications. No more emails generated to notify when orders come in or quote requests come in, these can all be sent to a particular Cliq channel where I can monitor. 2. Internal communications. It's much easier to use than email for exchanging short messages like status updates with colleagues. The history is saved and searchable. You can throw in videos, images, or other media right in the chat. Multiple parties can view communications without having it "sent" to them (a replacement for cc in email) Even with only 2 or 3 people using the application it's still a great method. 3. Built in audio and video chat. Quickly go from a text chat to a video call without needing to open another application. History of this call goes right in the chat. 4. Status. You can see employees' availability for communication in a glance.

Small Business (50 or fewer emp.)
May 24, 2020
 Source
Overall Rating:
4.0
Vaibhav S. avatar
Vaibhav S.
Test Lead
Share
"Great tool for communication"
What do you like best about Zoho Cliq?

Inviting colleagues using the feature "Send Invite" is the different and unique feature noticed in this tool. The starred message is another feature which can be used to pin the important conversation

What do you dislike about Zoho Cliq?

Nothing I feel to talk about dislike but I think search performance could be improved more so that application feels more smooth

What problems is Zoho Cliq solving and how is that benefiting you?

Connecting with colleagues in a simple way Easy tracking of history conversation

Mid Market (51-1000 emp.)
Nov 19, 2019
 Source
Overall Rating:
4.0
Leo K. avatar
Leo K.
Developer
Share
"Good team communication"
What do you like best about Zoho Cliq?

Using Cliq is easy and simple. Good way to keep up with a large company.

What do you dislike about Zoho Cliq?

Windows app is just web view, so no way to view messages offline.

What problems is Zoho Cliq solving and how is that benefiting you?

Communicating with my team and keeping abreast of company news.

Small Business (50 or fewer emp.)
Oct 07, 2019
 Source
Overall Rating:
4.0
Piyush R. avatar
Piyush R.
Seo Analyst
Share
"Great way to chat and share documents with peers."
What do you like best about Zoho Cliq?

I like how fast and easy to use it is. I can share docs and interact with people all over the world who are connected to zoho cliq.

What do you dislike about Zoho Cliq?

It cannot be integrated with other softwares with ease.

What problems is Zoho Cliq solving and how is that benefiting you?

Team interactions and document sharing are the 2 problems i am solving with zoho cliq.

Small Business (50 or fewer emp.)
Apr 05, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Effective, quick, reliable."
What do you like best about Zoho Cliq?

This addition to the Zoho family has been a great asset to the entire company. We've been able to file share, create groups, and even stay connected via the app on personal cell phones.

What do you dislike about Zoho Cliq?

Setting up new members has proven to be a little difficult. It would be better if there was a way to add in new employees through administration accounts.

What problems is Zoho Cliq solving and how is that benefiting you?

Keeping everyone efficiently connected and making it easier than ever to ask questions and get answers in real time.;

Small Business (50 or fewer emp.)
Jul 26, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great for IT Support Needs"
What do you like best about Zoho Cliq?

Very simple to use by a downloding software, then IT able to access any computer and resolve issues. Great for group-meetings too when working remotely but on one project.

What do you dislike about Zoho Cliq?

Sometimes download takes a while, but that might be a slow computer. Also if it was an app for faster access, I would appreciate it.

What problems is Zoho Cliq solving and how is that benefiting you?

IT problems, we use Zoho so iT can access computers and correct issues after gaining control. It seems secure and its easy online link we use to connect

Small Business (50 or fewer emp.)
Jul 26, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Soho Cliq"
What do you like best about Zoho Cliq?

Zoho Cliq allows members of a team to collaborate, even if all of the team members are not present.

What do you dislike about Zoho Cliq?

Zoho Cliq is very handy for group projects, but now that most people have smart phones, it is almost just as easy to start a group message over text.

What problems is Zoho Cliq solving and how is that benefiting you?

If all members cannot attend a group meeting, Zoho Cliq allows everyone to still collaborate. It also eliminates the need for a large group message on people’s personal cellular devices.