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Zoho Forms
Create Forms, Collect Data
4.4

( 125 )

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Zoho Forms Reviews & Product Details

Zoho Forms Overview
What is Zoho Forms?

Zoho Forms is an online form-building tool that enables users to create custom forms and surveys for various purposes such as event registration, job applications, and customer feedback. Its integration with other Zoho apps, such as Zoho CRM and Zoho Invoice, allows for seamless data management and automation. Additionally, it offers a variety of features such as conditional logic, payment integration, file uploads, and real-time analytics to enhance the form-filling experience for both users and administrators.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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What Zoho Forms is best for?
How does Zoho Forms compare to Wpforms?
What are the pros and cons of Zoho Forms?
Zoho Forms Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Forms Features
A/B Testing
API Access
Advanced Form Fields
Autoresponder
Collaboration Tools
Conditional Logic
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Notifications
Embedding Options
File Upload
Form Analytics
Form Duplication
Form Logic
Form Scheduling
GDPR Compliance
Mobile Responsive
Multi-Page Forms
Multilingual Support
Offline Form Access
Payment Integration
Pre-Fill Form Fields
Real-time Data Capture
Save and Continue
Spam Protection
Third-party Integrations
User Permissions
Webhooks
Zoho Forms Media
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Zoho Forms Screenshots
Zoho Forms screenshot 1
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Zoho Forms screenshot 4
Zoho Forms screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 15, 2025
Zoho Forms Logo
125 Zoho Forms Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Dec 21, 2023
 Source
Overall Rating:
4.0
Sayan B. avatar
Sayan B.
Director
Share
"Great library of templates plus integrates nicely with WordPress sites"
What do you like best about Zoho Forms?

Armed with their WordPress plugin, one can add a form into a website built with WordPress within minutes. I find the templates extra ordinary, something so vital when it comes to catching leads through online forms. Externsive analytics through their portal.

What do you dislike about Zoho Forms?

Their admin panel could have been more intuitive although does not matter much as what matters is how our own website visitors experience about using the form which is fantastic.

What problems is Zoho Forms solving and how is that benefiting you?

Adding online forms on our websites built with WordPress. It is a great tool to generate leads.

Enterprise (> 1000 emp.)
Dec 11, 2023
 Source
Overall Rating:
4.0
Celene  J. avatar
Celene J.
Social Media Marketing Specialist
Share
"Zoho Forms software simplifies the creation of custom forms."
What do you like best about Zoho Forms?

I like how easy it is to create custom forms with Zoho Forms and how flexible it is. Without the need for coding knowledge, the user-friendly interface facilitates the rapid creation of forms. Information management is made easier and user involvement is maximized when data can be efficiently collected and personalized.

What do you dislike about Zoho Forms?

Despite Zoho Forms' high efficiency, I occasionally run into issues with its complex customization and layout features. It would be advantageous if the basic edition could include more sophisticated functionality and design options. Furthermore, users who are unfamiliar with comparable tools may find the learning curve to be somewhat steep.

What problems is Zoho Forms solving and how is that benefiting you?

I overcame difficulties in effectively gathering and organizing data by using Zoho Forms. The platform made it easier to create personalized forms, which enhanced user engagement. Benefits include improved data organization and analysis overall, process automation, and increased efficiency in obtaining information.

Small Business (50 or fewer emp.)
Dec 04, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Efficient and User-Friendly"
What do you like best about Zoho Forms?

I'd say, the best aspect of Zoho Forms is its intuitive interface and flexibility in form creation. It offers a wide range of customizable templates that cater to various business needs (including my B2B business), making it incredibly easy to design professional and engaging forms. Additionally, the seamless integration with other Zoho applications and third-party services enhances its functionality, allowing for efficient data collection and management. The real-time data analytics is another standout feature, providing valuable insights and helping in making informed decisions.

What do you dislike about Zoho Forms?

While Zoho Forms is largely impressive, one area it could improve is the limitations in design customization for advanced users. While the existing templates are great for beginners, users with specific design requirements might find the customization options a bit restrictive. Also, the pricing structure, although reasonable, can be a bit confusing with different tiers and add-ons, which might be overwhelming for new users trying to understand the best plan for their needs. Lastly, more advanced features like conditional logic can sometimes be a bit complex to set up for someone without a technical background.

What problems is Zoho Forms solving and how is that benefiting you?

We host many webinars, and I'm not seeing a lot of customization on webinar hosting platforms. For that reason, we use Wordpress + Zoho Forms to build our own landing pages, which optimises conversion rate by a wide margin.

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"“An Integrable Form Builder”"
What do you like best about Zoho Forms?

I am able to customize the forms in many ways.

What do you dislike about Zoho Forms?

It is not mobile friendly at all. The app freezes on occassions.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho Forms has an advance graphical interface that makes it easy to generate forms without any special skills or knowledge. It helping me build subscriber lists for my email campaigns.

Small Business (50 or fewer emp.)
May 26, 2023
 Source
Overall Rating:
4.0
VB
Vishal B.
Project Manager
Share
"A great tool for any startup"
What do you like best about Zoho Forms?

You have all the tools that will help you get your business off the ground.

What do you dislike about Zoho Forms?

The customer service can be made better. At time it is a hassle to get to customer support.

What problems is Zoho Forms solving and how is that benefiting you?

We are a new, IT-dependent business. Our teams' needs are varied. Our vision is to make most of our processes automated. This is where Zoho One comes in. It has enabled us employ an IT based solution for every department within our organization.

Mid Market (51-1000 emp.)
May 25, 2023
 Source
Overall Rating:
4.0
OJΛS V. avatar
Ojλs V.
Inside Sales Analyst
Share
"Seamless"
What do you like best about Zoho Forms?

Well the best thing about ZOHO One is the variety of plugins it supports.

What do you dislike about Zoho Forms?

Not applicable. There is no such thing which you can dislike.

What problems is Zoho Forms solving and how is that benefiting you?

A great CRM for any business to maintain the leads and the post processing of the leads.

Small Business (50 or fewer emp.)
Apr 28, 2023
 Source
Overall Rating:
4.0
Prakash C. avatar
Prakash C.
Designer
Share
"All in one Suite for your business"
What do you like best about Zoho Forms?

you get so many services at one reasonable price

What do you dislike about Zoho Forms?

it should also have an alacarte option so that if we require just 5 software we can take that as well

What problems is Zoho Forms solving and how is that benefiting you?

Seamless integration between all apps and at a reasonable cost .. One help desk

Mid Market (51-1000 emp.)
Feb 23, 2023
 Source
Overall Rating:
4.0
Muhammad Hamdan A. avatar
Muhammad Hamdan A.
Customer Success Manager
Share
"A diverse variety of forms"
What do you like best about Zoho Forms?

It has different types of forms for every department.

What do you dislike about Zoho Forms?

Sometimes the zoho forms are too complicated.

What problems is Zoho Forms solving and how is that benefiting you?

for me it is providing lead-generation forms which helps me in day to day tasks.

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
4.0
VH
Vivek H.
Founder
Share
"Out of the world integrations"
What do you like best about Zoho Forms?

One of the best in the category. I've used Google forms in the past and other solutions such as type forms but Zoho forms is one of the easiest to navigate. There's so much in terms of personalization and customization in terms of report options.

What do you dislike about Zoho Forms?

When compared to services such as type typeforms, they seemed to have better personalization features such as designs and maneuverability. The options to create more intuitive forms which is available in Zoho Survey but missing in forms.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho forms is effective when it comes to my freelance work. I have used multiple options.s and even though google has seemed to work best, I find it easier to choose templates of Zoho Forms. Typeform still remains my absolute favorite but still haven't been able to test Zoho forms along with the whole Zoho ecosystem.

Mid Market (51-1000 emp.)
Sep 22, 2022
 Source
Overall Rating:
4.0
MW
Mayura Mahesh W.
Director Digital Marketing
Share
"Zoho tool has Reduced my manual work & helped us to automate email marketing extensively"
What do you like best about Zoho Forms?

The tool has helped me to reduce the manual work. The solution is for all marketing needs. The features include customizable CRM, Campaigns & Email Automation. I have been working on all of the above for more than a year now Zoho CRM Tool - has an easy configuration, & is a single solution for all my marketing needs Zoho campaigns - I have used many other tools; Zoho Campaigns has good custom templates and scheduling options which made my day-to-day task very easy Zoho Forms - I like the drag and drop functionality in the custom form builder, and is very easy to implement with website forms

What do you dislike about Zoho Forms?

The email automation workflows sometimes delay the alert response to get the alerts triggered. Otherwise, the tool is excellent solution for email automation needs

What problems is Zoho Forms solving and how is that benefiting you?

1. Zoho Campaigns - Custom email & newsletter templates and scheduling options for my regular mail campaigns 2. Zoho CRM features which include custom forms, email alerts and preview options are excellent to check the mails in all devices