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At a Glance
Overview
1CRM is a cloud-based customer relationship management (CRM) platform designed to provide key business features that can help users manage sales, customer service, and business operations. The solution is known for helping customers generate leads, minimize costs, and boost sales & productivity t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Startup
$15.00
per seat / month
Startup+
$23.00
per seat / month
Startup+
$23.00
per seat / month
Professional
$33.00
per seat / month
Enterprise
$39.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- 'Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
- Interface is not the most intuitive at times
- Onboarding process could be improved
Reviewer's Segments
Small Business
45.45%
Mid Market
54.55%
Enterprise
0.0%
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
22
- 8x8 Contact Center
- Android
- Authorize.Net
- CallHippo
- Chargebee
- DocuSign
- Dropbox
- Google Calendar
- Google Maps API
- Google Workspace
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- Joomla
- JustCall
- LiveChat
- Microsoft Teams
- PandaDoc
- Plivo
- Postmark
- Shift
- Shopify
- SimplyCast
- Skype
- Slack
- Stripe
- Twilio
- WooCommerce
- Xero
- Zapier
- Zoom
- macOS
Total integrations:
15
- 8x8 Contact Center
- Android
- Authorize.Net
- CallHippo
- Chargebee
- DocuSign
- Dropbox
- Google Calendar
- Google Maps API
- Google Workspace
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- Joomla
- JustCall
- LiveChat
- Microsoft Teams
- PandaDoc
- Plivo
- Postmark
- Shift
- Shopify
- SimplyCast
- Skype
- Slack
- Stripe
- Twilio
- WooCommerce
- Xero
- Zapier
- Zoom
- macOS
Top Alternatives
Categories
Company Details
- By 1CRM Corp.
- Located in Victoria, British Columbia, Canada
- Founded in 1997
- By EngageBay Inc.
- Located in Tracy, California, United States
- Founded in 2017
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