Acquire.io vs HubSpot Service Hub
Take a look at how
Acquire.io
and
HubSpot Service Hub
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Acquire.io
scores
4.3
out of 5 from
43
reviews, while
HubSpot Service Hub
has been rated
4.4
out of 5 from
2172
reviews.
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Acquire.io
4.3
( 43 )
HubSpot Service Hub
4.4
( 2,172 )
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At a Glance
Overview
Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows and customers’ experiences. It ensures connected conversations across digital channels. All communication channels ar... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Self service
$500.00
/ month
Integrated solution
$2000.00
/ month
Integrated solution
$2000.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Reviewer's Segments
Small Business
55.81%
Mid Market
39.53%
Enterprise
4.65%
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
21
- Airtable
- BigCommerce
- Canva
- Freshdesk
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Meet
- Google Sheets
- Helpdesk
- HubSpot
- HubSpot Email Hosting
- Intercom
- Intuit Mailchimp
- Jira
- Microsoft Teams
- Pipedrive
- Shopify
- Slack
- Stripe
- Telegram
- Trello
- Twilio
- Zapier
- Zendesk
- Zoho CRM
Total integrations:
10
- Airtable
- BigCommerce
- Canva
- Freshdesk
- Gmail
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Meet
- Google Sheets
- Helpdesk
- HubSpot
- HubSpot Email Hosting
- Intercom
- Intuit Mailchimp
- Jira
- Microsoft Teams
- Pipedrive
- Shopify
- Slack
- Stripe
- Telegram
- Trello
- Twilio
- Zapier
- Zendesk
- Zoho CRM
Top Alternatives
Categories
Common categories include: Live Chat Software, Digital Customer Service Platforms, Help Desk Software, Customer Self-Service Software, and Conversational Support Software.
Company Details
- By Acquire
- Located in San Francisco, CA, United States
- Founded in 2017
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
