AliveChat vs HelpCrunch

Take a look at how AliveChat and HelpCrunch stack up against each other across pricing, features, and support using feedback from real users like yourself. AliveChat scores 4.0 out of 5 from 4 reviews, while HelpCrunch has been rated 4.7 out of 5 from 204 reviews.
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AliveChat Logo

AliveChat

4.0

( 4 )

HelpCrunch Logo

HelpCrunch

4.7

( 204 )

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5.0

( 1 )

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At a Glance
AliveChat Logo
AliveChat
Pricing not provided by vendor
HelpCrunch Logo
HelpCrunch
Starting at:
$15.00/month
Overview
AliveChat Logo
AliveChat
AliveChat allows you to connect with and track your website visitors in real-time via a browser-based live chat interface. The application is fully hosted by WebsiteAlive data centers to simplify use and key features include proactive sales chat, unlimited operator and client chat sessions, full ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
AliveChat - AliveChat Homepage
View 1 images
AliveChat Screenshots
AliveChat Homepage
AliveChat Homepage
HelpCrunch Logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
HelpCrunch screenshot 1
HelpCrunch screenshot 2
HelpCrunch screenshot 3
HelpCrunch screenshot 4
HelpCrunch screenshot 5
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Pricing
AliveChat Logo
AliveChat
No pricing information available
HelpCrunch Logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
Reviewer's Segments
AliveChat Logo
AliveChat
Small Business
50.0%
Mid Market
25.0%
Enterprise
25.0%
HelpCrunch Logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Deployment
AliveChat Logo
AliveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
HelpCrunch Logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
AliveChat Logo
AliveChat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
HelpCrunch Logo
HelpCrunch
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
AliveChat Logo
AliveChat
  • Documentation
HelpCrunch Logo
HelpCrunch
  • Documentation
Integrations
AliveChat Logo
AliveChat
Total integrations: 13
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Drupal
  • Freshdesk
  • Google Ads
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • Intercom
  • Joomla
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Twitter
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
HelpCrunch Logo
HelpCrunch
Total integrations: 14
  • Adobe Commerce (Magento Commerce)
  • BigCommerce
  • Drupal
  • Freshdesk
  • Google Ads
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • Intercom
  • Joomla
  • Pipedrive
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Twitter
  • Wix
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
AliveChat Logo
AliveChat
See all alternatives
HelpCrunch Logo
HelpCrunch
See all alternatives
Company Details
AliveChat Logo
AliveChat
  • By WebsiteAlive
  • Located in Houston, TX, USA
  • Founded in 2004
HelpCrunch Logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016