Appy Pie vs Freshdesk

Take a look at how Appy Pie and Freshdesk stack up against each other across pricing, features, and support using feedback from real users like yourself. Appy Pie scores 4.7 out of 5 from 1326 reviews, while Freshdesk has been rated 4.4 out of 5 from 3051 reviews.
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Appy Pie Logo

Appy Pie

4.7
Freshdesk Logo

Freshdesk

4.4
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At a Glance
Appy Pie Logo
Appy Pie
Starting at:
$16.00/month
Freshdesk Logo
Freshdesk
Starting at:
$14.00/month
Overview
Appy Pie Logo
Appy Pie
Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding know-how to create an app. The platform can be used for Windows 8 Phone, Android & iPhone applications, both for mobiles and smartphones; and allows users to quickly publish to Google Play & iTunes. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Appy Pie
View 5 images
Appy Pie Screenshots
Appy Pie screenshot 1
Appy Pie screenshot 2
Appy Pie screenshot 3
Appy Pie screenshot 4
Appy Pie screenshot 5
Freshdesk Logo
Freshdesk
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshdesk
View 5 images
Freshdesk Screenshots
Freshdesk screenshot 1
Freshdesk screenshot 2
Freshdesk screenshot 3
Freshdesk screenshot 4
Freshdesk screenshot 5
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Pricing
Appy Pie Logo
Appy Pie
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$16.00
/ month
Gold
$36.00
/ month
Platinum
$60.00
/ month
Enterprise
Contact Us
See all pricing
Freshdesk Logo
Freshdesk
Free trial available
Free plan available
Billing type Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
See all pricing
Pros and Cons
Appy Pie Logo
Appy Pie
Pros

Not enough data available.

Cons

Not enough data available.

Freshdesk Logo
Freshdesk
Pros
  • There’s a free plan available
  • Freshdesk uses powerful Freddy AI for its conversational chatbot
  • You get access to high-quality website widgets like forms, personalized content, and click detection
Cons
  • Some key features like AI are only available on the most expensive plan.
Reviewer's Segments
Appy Pie Logo
Appy Pie
Small Business
86.95%
Mid Market
9.95%
Enterprise
3.09%
Freshdesk Logo
Freshdesk
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Deployment
Appy Pie Logo
Appy Pie
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshdesk Logo
Freshdesk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Appy Pie Logo
Appy Pie
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Freshdesk Logo
Freshdesk
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Appy Pie Logo
Appy Pie
  • Documentation
Freshdesk Logo
Freshdesk
  • Documentation
Integrations
Appy Pie Logo
Appy Pie
Total integrations: 56
  • Acquire.io
  • Adobe Connect
  • Airtable
  • AliveChat
  • AppSumo
  • Appy Pie
  • Asana
  • Asset Panda
  • Avast Business Antivirus
  • Basecamp
  • Better Stack
  • Bitbucket
  • Box
  • Calendly
  • ChatArt
  • ChatBot
  • ChatGPT
  • Click2Magic
  • ClickUp
  • Creatio
  • Deskxpand
  • Discord
  • Domain.com
  • Dropbox
  • Eventbrite
  • Evernote
  • Expensify
  • Facebook
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Freshsales
  • Freshservice
  • Freshteam
  • Genesis Pro
  • GitHub
  • GitLab
  • Gmail
  • Google Ads Formerly AdWords
  • Google Calendar
  • Google Drive
  • Google Meet
  • Google Sheets
  • Helpshift
  • HostWP.io
  • HubSpot
  • HubSpot CRM
  • Inbenta Chatbots
  • Infinite Privy Vpn
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Jotform
  • Kibo Order Management
  • Kintone
  • Kissflow
  • Kommo
  • Liquid Web
  • Loyverse POS
  • Mailture
  • MeisterTask
  • Microsoft Outlook
  • Microsoft Teams
  • Network Solutions
  • Nimble
  • Notion
  • Odoo
  • Omnisend
  • OneDrive
  • Paymo
  • Pipedrive
  • Rewind AI
  • Ring Central
  • RingCentral Contact Center
  • RingCentral MVP
  • Shippo
  • Shopify
  • Skuid
  • Slack
  • Smartsheet
  • Squarespace
  • Stripe
  • Supportbench
  • SurveyMonkey
  • Todoist
  • Toggl
  • Trello
  • Twilio
  • Twitter
  • Typeform
  • Userlike
  • V2 Cloud
  • Vend
  • Viewabo
  • Vocal Voip
  • Wix
  • WooCommerce
  • Xero
  • Xperify
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho CRM
  • Zoho Workplace
  • Zoom
  • noCRM.io
Freshdesk Logo
Freshdesk
Total integrations: 53
  • Acquire.io
  • Adobe Connect
  • Airtable
  • AliveChat
  • AppSumo
  • Appy Pie
  • Asana
  • Asset Panda
  • Avast Business Antivirus
  • Basecamp
  • Better Stack
  • Bitbucket
  • Box
  • Calendly
  • ChatArt
  • ChatBot
  • ChatGPT
  • Click2Magic
  • ClickUp
  • Creatio
  • Deskxpand
  • Discord
  • Domain.com
  • Dropbox
  • Eventbrite
  • Evernote
  • Expensify
  • Facebook
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Freshsales
  • Freshservice
  • Freshteam
  • Genesis Pro
  • GitHub
  • GitLab
  • Gmail
  • Google Ads Formerly AdWords
  • Google Calendar
  • Google Drive
  • Google Meet
  • Google Sheets
  • Helpshift
  • HostWP.io
  • HubSpot
  • HubSpot CRM
  • Inbenta Chatbots
  • Infinite Privy Vpn
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Jotform
  • Kibo Order Management
  • Kintone
  • Kissflow
  • Kommo
  • Liquid Web
  • Loyverse POS
  • Mailture
  • MeisterTask
  • Microsoft Outlook
  • Microsoft Teams
  • Network Solutions
  • Nimble
  • Notion
  • Odoo
  • Omnisend
  • OneDrive
  • Paymo
  • Pipedrive
  • Rewind AI
  • Ring Central
  • RingCentral Contact Center
  • RingCentral MVP
  • Shippo
  • Shopify
  • Skuid
  • Slack
  • Smartsheet
  • Squarespace
  • Stripe
  • Supportbench
  • SurveyMonkey
  • Todoist
  • Toggl
  • Trello
  • Twilio
  • Twitter
  • Typeform
  • Userlike
  • V2 Cloud
  • Vend
  • Viewabo
  • Vocal Voip
  • Wix
  • WooCommerce
  • Xero
  • Xperify
  • Zapier
  • Zendesk
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho CRM
  • Zoho Workplace
  • Zoom
  • noCRM.io
Top Alternatives
Appy Pie Logo
Appy Pie
See all alternatives
Freshdesk Logo
Freshdesk
See all alternatives
Company Details
Appy Pie Logo
Appy Pie
  • By Appy Pie LLC
  • Located in Warrenton, Virginia, United States
  • Founded in 2014
Freshdesk Logo
Freshdesk
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
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