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BigContacts
4.5
( 77 )
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5.0
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At a Glance
Overview
BigContacts is a great CRM platform that’s web-based and specifically designed for small businesses. As a full-featured CRM system, it’s a great, easy-to-use platform that doesn't require a steep learning curve from its users, regardless if you’re a small business or a larger enterprise. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Enterprise
$0.00
per seat / month
Big
$10.00
per seat / month
Bigger
$20.00
per seat / month
Biggest
$30.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- 'Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
- Interface is not the most intuitive at times
- Onboarding process could be improved
Reviewer's Segments
Small Business
75.32%
Mid Market
24.68%
Enterprise
0.0%
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
13
- 123FormBuilder Formerly 123ContactForm
- ActiveCampaign for Marketing
- CallHippo
- Campaign Monitor
- Constant Contact
- DocuSign
- Emma
- Google Calendar
- Google Workspace
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- PandaDoc
- Plivo
- Postmark
- Salesforce Sales Cloud
- SharpSpring from Constant Contact
- Shopify
- Stripe
- Twilio
- Xero
- Zapier
- Zoom
Total integrations:
15
- 123FormBuilder Formerly 123ContactForm
- ActiveCampaign for Marketing
- CallHippo
- Campaign Monitor
- Constant Contact
- DocuSign
- Emma
- Google Calendar
- Google Workspace
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- PandaDoc
- Plivo
- Postmark
- Salesforce Sales Cloud
- SharpSpring from Constant Contact
- Shopify
- Stripe
- Twilio
- Xero
- Zapier
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By BigContacts, LLC
- Located in Alpharetta, GA, United States
- Founded in 2006
- By EngageBay Inc.
- Located in Tracy, California, United States
- Founded in 2017