ChatBot vs Helpshift

Take a look at how ChatBot and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. ChatBot scores 4.4 out of 5 from 20 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
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ChatBot Logo

ChatBot

10% off first payment + 30 day trial
4.4

( 20 )

Helpshift Logo

Helpshift

4.3

( 379 )

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5.0

( 1 )

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At a Glance
ChatBot Logo
ChatBot
Starting at:
$65.00/month
Helpshift Logo
Helpshift
Starting at:
$150.00/month
Overview
ChatBot Logo
ChatBot
ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages, and messaging applications. The platform makes use of an easy-to-use visual builder with a simple drag-and-drop interfa... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ChatBot
View 5 images
ChatBot Screenshots
ChatBot screenshot 1
ChatBot screenshot 2
ChatBot screenshot 3
ChatBot screenshot 4
ChatBot Homepage
ChatBot Homepage
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
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Pricing
ChatBot Logo
ChatBot
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$65.00
/ month
Team
$169.00
/ month
Business
$499.00
/ month
Enterprise
Contact Us
See all pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Reviewer's Segments
ChatBot Logo
ChatBot
Small Business
50.0%
Mid Market
30.0%
Enterprise
20.0%
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
ChatBot Logo
ChatBot
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ChatBot Logo
ChatBot
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Helpshift Logo
Helpshift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
ChatBot Logo
ChatBot
  • Documentation
Helpshift Logo
Helpshift
  • Documentation
Integrations
ChatBot Logo
ChatBot
Total integrations: 11
  • AppsFlyer
  • Asana
  • Desk.com
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Landbot
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Zapier
  • Zendesk
Helpshift Logo
Helpshift
Total integrations: 28
  • AppsFlyer
  • Asana
  • Desk.com
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Landbot
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Playvox
  • Segment
  • SendBird
  • Shopify
  • Slack
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Zapier
  • Zendesk
Top Alternatives
ChatBot Logo
ChatBot
See all alternatives
Helpshift Logo
Helpshift
See all alternatives
Company Details
ChatBot Logo
ChatBot
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012