EngageBay vs BigContacts

Take a look at how EngageBay and BigContacts stack up against each other across pricing, features, and support using feedback from real users like yourself. EngageBay scores 4.6 out of 5 from 216 reviews, while BigContacts has been rated 4.5 out of 5 from 77 reviews.
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EngageBay logo

EngageBay

4.6
(216)
BigContacts logo

BigContacts

4.5
(77)
At a Glance
EngageBay logo
EngageBay
Starting at:
$12.74/month
BigContacts logo
BigContacts
Starting at:
$10.00/seat/month
Overview
EngageBay logo
EngageBay
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
EngageBay
View 5 images
EngageBay Screenshots
BigContacts logo
BigContacts
BigContacts is a great CRM platform that’s web-based and specifically designed for small businesses. As a full-featured CRM system, it’s a great, easy-to-use platform that doesn't require a steep learning curve from its users, regardless if you’re a small business or a larger enterprise. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
BigContacts
View 5 images
BigContacts Screenshots
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Pricing
EngageBay logo
EngageBay
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
See all pricing
BigContacts logo
BigContacts
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Enterprise
$0.00
per seat / month
Big
$10.00
per seat / month
Bigger
$20.00
per seat / month
Biggest
$30.00
per seat / month
See all pricing
Pros and Cons
EngageBay logo
EngageBay
Pros
  • 'Robust ‘free forever’ plan
  • All-in-One approach to CRM, with live chat, forms and landing page tools
  • Great automation capabilities
  • Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
Cons
  • Interface is not the most intuitive at times
  • Onboarding process could be improved
BigContacts logo
BigContacts
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
EngageBay logo
EngageBay
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
BigContacts logo
BigContacts
Small Business
75.32%
Mid Market
24.68%
Enterprise
0.0%
Deployment
EngageBay logo
EngageBay
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
BigContacts logo
BigContacts
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
EngageBay logo
EngageBay
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
BigContacts logo
BigContacts
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
EngageBay logo
EngageBay
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BigContacts logo
BigContacts
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
EngageBay logo
EngageBay
Total integrations: 18
  • 123FormBuilder Formerly 123ContactForm
  • ActiveCampaign for Marketing
  • Asana
  • CallHippo
  • Campaign Monitor
  • Constant Contact
  • DocuSign
  • Dropbox
  • Emma
  • Evernote
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • HubSpot
  • HubSpot CRM
  • Intercom
  • Intuit Mailchimp
  • JustCall
  • PandaDoc
  • Plivo
  • Postmark
  • Salesforce Sales Cloud
  • SharpSpring from Constant Contact
  • Shopify
  • Slack
  • Stripe
  • Trello
  • Twilio
  • WooCommerce
  • Xero
  • Zapier
BigContacts logo
BigContacts
Total integrations: 16
  • 123FormBuilder Formerly 123ContactForm
  • ActiveCampaign for Marketing
  • Asana
  • CallHippo
  • Campaign Monitor
  • Constant Contact
  • DocuSign
  • Dropbox
  • Emma
  • Evernote
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • HubSpot
  • HubSpot CRM
  • Intercom
  • Intuit Mailchimp
  • JustCall
  • PandaDoc
  • Plivo
  • Postmark
  • Salesforce Sales Cloud
  • SharpSpring from Constant Contact
  • Shopify
  • Slack
  • Stripe
  • Trello
  • Twilio
  • WooCommerce
  • Xero
  • Zapier
Top Alternatives
EngageBay logo
EngageBay
See all alternatives
BigContacts logo
BigContacts
See all alternatives
Company Details
EngageBay logo
EngageBay
  • By EngageBay Inc.
  • Located in Tracy, California, United States
  • Founded in 2017
BigContacts logo
BigContacts
  • By BigContacts, LLC
  • Located in Alpharetta, GA, United States
  • Founded in 2006