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EngageBay vs Bitrix24 Comparison

EngageBay vs Bitrix24 Comparison

EngageBay
Bitrix24

At a Glance

4.6

CRM Software

Starting at $0

Per Month

4.1

CRM Software

Starting at $61

Per Month

Overview

EngageBay

EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools tha…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Bitrix24

Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 millio…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Free

$0

Per Month

Basic

$12.74

Per Month

Growth

$42.29

Per Month

Pro

$84.99

Per Month

See Pricing Details

Basic

$61

Per Month

Standard

$124

Per Month

Professional

$249

Per Month

Enterprise

$499

Per Month

Free Plan Available

Pricing Available

Pros & Cons

EngageBay Pros

  • Robust ‘free forever’ plan
  • All-in-One approach to CRM, with live chat, forms and landing page tools
  • Great automation capabilities
  • Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)

EngageBay Cons

  • Interface is not the most intuitive at times
  • Onboarding process could be improved

Bitrix24 Pros

  • Great features.
  • Good CRM and phoning systems.
  • Convenient IP telephony.

Bitrix24 Cons

  • Terrible reporting.
  • Poor customer service.
  • Struggles with uploading larger files.

Screenshots

EngageBay

Bitrix24

Videos

EngageBay

RSS Broadcast in EngageBay

Bitrix24

Top Alternatives

OnePageCRM

4.8

Starting at Starting from $9.95

month/user

EasyWebinar

3.8

Starting at $99

per month

Agile CRM

4.0

Starting at $0

Per Month

OnePageCRM

4.8

Starting at Starting from $9.95

month/user

EasyWebinar

3.8

Starting at $99

per month

Agile CRM

4.0

Starting at $0

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Linux

On-premise

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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