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At a Glance
Overview
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
Pros and Cons
- 'Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
- Interface is not the most intuitive at times
- Onboarding process could be improved
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
Reviewer's Segments
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
15
- CallHippo
- DocuSign
- Dropbox Business
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Drive
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Jira
- JivoChat
- JustCall
- MyOwnConference
- OneDrive
- PandaDoc
- Pinecone
- Plivo
- Postmark
- SE Ranking
- Shift4Shop
- Shopify
- SnapEngage
- Stripe
- Twilio
- WordPress.com
- Zapier
- tawk.to
Total integrations:
16
- CallHippo
- DocuSign
- Dropbox Business
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Drive
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Jira
- JivoChat
- JustCall
- MyOwnConference
- OneDrive
- PandaDoc
- Pinecone
- Plivo
- Postmark
- SE Ranking
- Shift4Shop
- Shopify
- SnapEngage
- Stripe
- Twilio
- WordPress.com
- Zapier
- tawk.to
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By EngageBay Inc.
- Located in Tracy, California, United States
- Founded in 2017
- By Bitrix, Inc.
- Located in Alexandria, Virginia, USA
- Founded in 2012
