Suggested products
At a Glance
CRM Software
Help Desk Software
Overview
EngageBay
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools tha… Learn more
Enterprise
Mid Market
Small Business
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Enterprise
Mid Market
Small Business
Pricing
Free
$0
Per Month
Basic
$12.74
Per Month
Growth
$42.29
Per Month
Pro
$84.99
Per Month
Standard
$25
Per Month
Plus
$50
Per Month
Free Trial Available
Pricing Available
Pros & Cons
EngageBay Pros
- Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
EngageBay Cons
- Interface is not the most intuitive at times
- Onboarding process could be improved
Help Scout Pros
There is not sufficient information
Help Scout Cons
There is not sufficient information
Screenshots
EngageBay
Help Scout
Videos
EngageBay
Help Scout
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Mobile iPhone
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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