EngageBay vs IRIS CRM

Take a look at how EngageBay and IRIS CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. EngageBay scores 4.6 out of 5 from 216 reviews, while IRIS CRM has been rated 4.6 out of 5 from 94 reviews.
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EngageBay CRM Software logo

EngageBay

4.6

( 216 )

IRIS CRM CRM Software logo

IRIS CRM

4.6

( 94 )

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At a Glance
EngageBay CRM Software logo
EngageBay
Starting at:
$12.74/month
IRIS CRM CRM Software logo
IRIS CRM
Starting at:
$1799.00/month
Overview
EngageBay CRM Software logo
EngageBay
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
EngageBay
View 5 images
EngageBay Screenshots
EngageBay screenshot 1
EngageBay screenshot 2
EngageBay screenshot 3
EngageBay screenshot 4
EngageBay Homepage
EngageBay Homepage
IRIS CRM CRM Software logo
IRIS CRM
Iris CRM is a user-friendly CRM that is rooted in simplicity and usability. It’s a cloud-based platform designed to work as ERP for agents and consolidate day-to-day operations into a single platform. It also features tools that support residual income operations, merchant onboarding, lead and li... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
IRIS CRM
View 10 images
IRIS CRM Screenshots
IRIS CRM screenshot 1
IRIS CRM screenshot 2
IRIS CRM screenshot 3
IRIS CRM screenshot 4
IRIS CRM screenshot 5
IRIS CRM screenshot 6
IRIS CRM screenshot 7
IRIS CRM screenshot 8
IRIS CRM screenshot 9
IRIS CRM screenshot 10
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Pricing
EngageBay CRM Software logo
EngageBay
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
See all pricing
IRIS CRM CRM Software logo
IRIS CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Full System Plan
$0.00
/ month
Residuals Only Plan
$1799.00
/ month
See all pricing
Pros and Cons
EngageBay CRM Software logo
EngageBay
Pros
  • 'Robust ‘free forever’ plan
  • All-in-One approach to CRM, with live chat, forms and landing page tools
  • Great automation capabilities
  • Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
Cons
  • Interface is not the most intuitive at times
  • Onboarding process could be improved
IRIS CRM CRM Software logo
IRIS CRM
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
EngageBay CRM Software logo
EngageBay
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
IRIS CRM CRM Software logo
IRIS CRM
Small Business
79.79%
Mid Market
18.09%
Enterprise
2.13%
Deployment
EngageBay CRM Software logo
EngageBay
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
IRIS CRM CRM Software logo
IRIS CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
EngageBay CRM Software logo
EngageBay
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
IRIS CRM CRM Software logo
IRIS CRM
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
EngageBay CRM Software logo
EngageBay
  • Documentation
IRIS CRM CRM Software logo
IRIS CRM
  • Documentation
Integrations
EngageBay CRM Software logo
EngageBay
Total integrations: 15
  • Authorize.Net
  • CallHippo
  • CardConnect
  • Concord
  • DocuSign
  • Global Payments
  • Google Calendar
  • Google Workspace
  • HubSpot
  • HubSpot CRM
  • Intercom
  • Intuit Mailchimp
  • JustCall
  • Microsoft Outlook
  • PandaDoc
  • Plivo
  • Postmark
  • Shopify
  • Slack
  • Stripe
  • Trello
  • Twilio
  • Zapier
IRIS CRM CRM Software logo
IRIS CRM
Total integrations: 13
  • Authorize.Net
  • CallHippo
  • CardConnect
  • Concord
  • DocuSign
  • Global Payments
  • Google Calendar
  • Google Workspace
  • HubSpot
  • HubSpot CRM
  • Intercom
  • Intuit Mailchimp
  • JustCall
  • Microsoft Outlook
  • PandaDoc
  • Plivo
  • Postmark
  • Shopify
  • Slack
  • Stripe
  • Trello
  • Twilio
  • Zapier
Top Alternatives
EngageBay CRM Software logo
EngageBay
See all alternatives
IRIS CRM CRM Software logo
IRIS CRM
See all alternatives
Company Details
EngageBay CRM Software logo
EngageBay
  • By EngageBay Inc.
  • Located in Tracy, California, United States
  • Founded in 2017
IRIS CRM CRM Software logo
IRIS CRM
  • By IRIS CRM
  • Located in Brooklyn, NY, United States
  • Founded in 2010