EngageBay vs Sitecore Experience Platform
Take a look at how
EngageBay
and
Sitecore Experience Platform
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
EngageBay
scores
4.6
out of 5 from
216
reviews, while
Sitecore Experience Platform
has been rated
3.9
out of 5 from
367
reviews.
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At a Glance
Overview
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Sitecore Experience Platform is a cloud-based content management system built to help companies maintain customer relationships through personalized content development. It also helps users manage customer engagement data and facilitates easy content sharing. Sitecore Experience Platform comes wi... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
No pricing information available
Pros and Cons
- 'Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
- Interface is not the most intuitive at times
- Onboarding process could be improved
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Small Business
8.99%
Mid Market
34.6%
Enterprise
56.4%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
15
- Adobe Analytics
- Amazon Web Services
- Aprimo
- Asana
- Box
- Brightcove
- Bynder
- CallHippo
- Confluence
- Coveo
- DocuSign
- Dropbox
- Google Analytics
- Google Calendar
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- Marketo
- Microsoft Azure
- Oracle Eloqua
- PandaDoc
- Pardot
- Plivo
- Postmark
- SharePoint
- Shopify
- Slack
- Stripe
- SurveyMonkey
- Trello
- Twilio
- Zapier
- Zendesk
Total integrations:
22
- Adobe Analytics
- Amazon Web Services
- Aprimo
- Asana
- Box
- Brightcove
- Bynder
- CallHippo
- Confluence
- Coveo
- DocuSign
- Dropbox
- Google Analytics
- Google Calendar
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- Marketo
- Microsoft Azure
- Oracle Eloqua
- PandaDoc
- Pardot
- Plivo
- Postmark
- SharePoint
- Shopify
- Slack
- Stripe
- SurveyMonkey
- Trello
- Twilio
- Zapier
- Zendesk
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By EngageBay Inc.
- Located in Tracy, California, United States
- Founded in 2017
- By Sitecore
- Located in San Francisco, California, United States
- Founded in 2001
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