EngageBay vs Zoho CRM Plus
Take a look at how
EngageBay
and
Zoho CRM Plus
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
EngageBay
scores
4.6
out of 5 from
216
reviews, while
Zoho CRM Plus
has been rated
4.3
out of 5 from
41
reviews.
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Methodology
Zoho CRM Plus
4.3
( 41 )
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At a Glance
Overview
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Zoho CRM Plus provides a customer experience platform that lets you bridge the gap between your sales, marketing, and customer service teams so that you can ensure a seamless and exceptional customer experience. Zoho CRM Plus fuses tools like intelligent chatbots, sales automation, visitor tracki... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Basic
$12.74
/ month
Growth
$42.29
/ month
Pro
$84.99
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Basic
$57.00
per seat / month
Pros and Cons
- 'Robust ‘free forever’ plan
- All-in-One approach to CRM, with live chat, forms and landing page tools
- Great automation capabilities
- Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
- Interface is not the most intuitive at times
- Onboarding process could be improved
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
87.04%
Mid Market
12.5%
Enterprise
0.46%
Small Business
56.1%
Mid Market
34.15%
Enterprise
9.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
15
- Asana
- Basecamp
- Box
- CallHippo
- DocuSign
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- GoToWebinar
- Google Calendar
- Google Workspace
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- Microsoft Teams
- OneDrive
- PandaDoc
- Plivo
- Postmark
- Shopify
- Slack
- Stripe
- SurveyMonkey
- SysTools IMAP Migration Tool
- Trello
- Twilio
- WooCommerce
- Xero
- Zapier
Total integrations:
22
- Asana
- Basecamp
- Box
- CallHippo
- DocuSign
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- GoToWebinar
- Google Calendar
- Google Workspace
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- JustCall
- Microsoft Teams
- OneDrive
- PandaDoc
- Plivo
- Postmark
- Shopify
- Slack
- Stripe
- SurveyMonkey
- SysTools IMAP Migration Tool
- Trello
- Twilio
- WooCommerce
- Xero
- Zapier
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By EngageBay Inc.
- Located in Tracy, California, United States
- Founded in 2017
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
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