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LiveHelpNow
4.3
( 150 )
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At a Glance
Overview
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
Reviewer's Segments
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
9
- Agile CRM
- BigCommerce
- Calendly
- Drupal
- Freshdesk
- Freshsales
- Google Analytics
- Helpdesk
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Joomla
- Microsoft Teams
- Pinecone
- Pipedrive
- Shopify
- Slack
- Squarespace
- TeamViewer
- Wix
- WooCommerce
- Zapier
- Zowie
Total integrations:
16
- Agile CRM
- BigCommerce
- Calendly
- Drupal
- Freshdesk
- Freshsales
- Google Analytics
- Helpdesk
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Joomla
- Microsoft Teams
- Pinecone
- Pipedrive
- Shopify
- Slack
- Squarespace
- TeamViewer
- Wix
- WooCommerce
- Zapier
- Zowie
Top Alternatives
Categories
Common categories include: Help Desk Software and Customer Self-Service Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By LiveHelpNow, LLC
- Located in Wynnewood, Pennsylvania, United States
- Founded in 2003
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