Freshdesk Contact Center vs Appy Pie
Take a look at how
Freshdesk Contact Center
and
Appy Pie
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Freshdesk Contact Center
scores
4.1
out of 5 from
133
reviews, while
Appy Pie
has been rated
4.7
out of 5 from
1326
reviews.
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offers objective and comprehensive comparisons to help you find the best
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Freshdesk Contact Center
4.1
( 133 )
Start selling digital products with Crevio
5.0
( 1 )
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
Learn more about Crevio
At a Glance
Overview
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features in... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding know-how to create an app. The platform can be used for Windows 8 Phone, Android & iPhone applications, both for mobiles and smartphones; and allows users to quickly publish to Google Play & iTunes. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
FREE
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$16.00
/ month
Gold
$36.00
/ month
Platinum
$60.00
/ month
Enterprise
Contact Us
Pros and Cons
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
69.17%
Mid Market
25.56%
Enterprise
5.26%
Small Business
86.95%
Mid Market
9.95%
Enterprise
3.09%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
9
- Airtable
- Asana
- Asset Panda
- Basecamp
- BigCommerce
- Bitbucket
- Box
- Calendly
- ClickUp
- Discord
- Dropbox
- Eventbrite
- Evernote
- Expensify
- Freshdesk
- Freshsales
- Freshservice
- GitHub
- GitLab
- Gmail
- Google Ads Formerly AdWords
- Google Calendar
- Google Drive
- Google Meet
- Google Sheets
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- Jira
- Loyverse POS
- Microsoft Outlook
- Microsoft Teams
- Nimble
- Notion
- Odoo
- Omnisend
- OneDrive
- Paymo
- Pipedrive
- RingCentral Contact Center
- Shippo
- Shopify
- Slack
- Squarespace
- Stripe
- SurveyMonkey
- Todoist
- Toggl
- Trello
- Twilio
- Typeform
- Vend
- Wix
- WooCommerce
- Xero
- Zapier
- Zendesk
- Zoho CRM
- Zoom
- noCRM.io
Total integrations:
56
- Airtable
- Asana
- Asset Panda
- Basecamp
- BigCommerce
- Bitbucket
- Box
- Calendly
- ClickUp
- Discord
- Dropbox
- Eventbrite
- Evernote
- Expensify
- Freshdesk
- Freshsales
- Freshservice
- GitHub
- GitLab
- Gmail
- Google Ads Formerly AdWords
- Google Calendar
- Google Drive
- Google Meet
- Google Sheets
- HubSpot
- HubSpot CRM
- Intercom
- Intuit Mailchimp
- Jira
- Loyverse POS
- Microsoft Outlook
- Microsoft Teams
- Nimble
- Notion
- Odoo
- Omnisend
- OneDrive
- Paymo
- Pipedrive
- RingCentral Contact Center
- Shippo
- Shopify
- Slack
- Squarespace
- Stripe
- SurveyMonkey
- Todoist
- Toggl
- Trello
- Twilio
- Typeform
- Vend
- Wix
- WooCommerce
- Xero
- Zapier
- Zendesk
- Zoho CRM
- Zoom
- noCRM.io
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Appy Pie LLC
- Located in Warrenton, Virginia, United States
- Founded in 2014
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